highly unsatisfied!!! I have had nothing but problems with jackson and hewitt. This year was the first time and last time I'll be filing with them. The first thing that upset me was my refund was put on supervisor approval for thirty days and I didn't not find that out until I called corporate the first time. So I had to go back and sign everything all over. Thesecond thing that upset me was they told me that I would recieve my state tax refund in the mail within five weeks. Well here it is three months later and I have yet to get it. So I called my state tax refund place and they told me that it was direct deposited into an account, that I did not know about!!! So I called jackson and hewitt twice today and both times they told me that they would call me back with information and they did not. So I will be calling corporate, for the second time, tomorrow!! May. 15, 2013 -by Jackie N.