Waffle House Inc Corporate Office & Headquarters

Cook sloppy (Clint) was complaining about being overwhelmed. There were 6 people maybe in restaurant my eggs and grits came out then my bacon came out not cook so sent it back then my toast came a few minutes later then my bacon showed back up when I was almost done eating. Wouldn't have been so bad if they were busy but cook was on his phone texting while I was waiting on my food. Eat at WH a lot when on the road but this was total turn off and had to be worst and worst experience ever. Jonesville NC @ hwy 77. Suz

My husband and I are at Waffle House trying to eat breakfast at 10:05am 2.2013. The B team is working this morning -3 new girls. We had to move to another section because we could not get waited on.

The manager at wafflehouse on mt zion parkway is horrible! The waitresses all cook their own orders because the manager is locked in her office all the time. When she comes out food takes forever or it's wrong or worse burnt up! If waitresses get behind she doesn't help them! She stands by the grill on her phone doing nothing. Several times she will walk off in the middle of an order and things get confusing when the people try to figure out what needs to be cooked. Very frustrated waitresses can't do their jobs because management won't do theirs! The staff is nice and apologizes alot. It shouldn't be their responsibility to do everything! The staff has a hard enough time trying to do their jobs!

02/10/2012 My husband and I had a horrible experience at the Waffle House today. My scrambled eggs were underdone, the waffle was less than warm, the grits were luke warm and the bacon was fatty and greasy. I sent the food back twice and when they returned the food the waitress and cook acted like it was an inconcenience for them. When we left the restaraunt the waitress and cook started laughing at us. I did not leave a tip and wrote on the reciept why I did not leave a tip. It is obvious that the staff at this Waffle House needs customer service training.

Store 1803 in Aiken SC on Pine Log visited at 1030 am 2/ 11/13. I witnessed the worst food handling EVER! Bare hands rare product OMG

I have been eating at the same Waffle House in NC for 20 yrs. Recently my daughter got a job there as a waitress. Managment told employees no family or spouses can eat there or they will be wrote up the first time and fired if it happens again.I don't see how it is legal for them to descimanate against me just cause she works there and how they can punish her for something I do. She has no control over where I eat. They treat there employees bad. I still feel it.s descrimination and illegal! Will never eat at another Waffle House again.

I just came back from Waffle House in Fayetteville, NC on Ramsey St. I usually have a good experience there, but today I took my sister and daughter there and first my water had things floating in it. My eggs did not come as I asked (Scrambled lightly) My bacon was burnt, and then my waffle was not cooked. There was still batter coming out of it. To top it off the waitress spilled coffee cream all over my sister as she was attempting to clean up. This was terrible service. The cook did not wear gloves as he cooked everyone's food with his bare hands. He kept touching his dirty pants and wiping his hands on his shirt. This was nasty. I was disgusted. It was terrible.

So I moved up north a year ago and to my surprise there is not a waffle house within 2 hours if me! I live on a highway with lots of truckers too! I'm saddened and craving my scattered smothered covereds.

The Waffle House in Weldon N.C has great food, but it came to my attention Last Friday night around 11PM that the waitresses smoke pot on the job ... My wife and I actually seen one waitress peak around the corner from the back of the store .. I was amazed that they would even get away with that, without a customer smelling or catching them..

The Brooksville, Florida store is very dirty. The manager and wait staff spend more time outside smoking than doing their job. I have seen multiple bugs inside while trying to eat my meal. This store is used more as a hangout by employee's friends and relatives than a business. I also did not know Waffle House hires convicted felons to work in their store. Im sure this place will close soon like the other dumps that were here. Do your self a favor and dont eat at this store#504. Also corporate doesnt care what you say,they just let the employees do what they want.

I went to waffel house #1328 in Corinth Mississippi. Our salads were brown and wilted. I ordered a sirloin steak and it tasted like a pork chop. My husband ordered a patty melt that was a hamburger with cheese. My mother ordered a chop steak with onions and she had no onions and had to wait for the onions to be cooked. The portions were small and not fulfilling. We have also ate at a few different ones in different places the past couple months and they have all been below past standards. We have always enjoyed eating at waffel house since I was a little girl but these days it's changed to be nasty, you leave hungry and something needs to improve.

The Waffle House 949 Greensboro nc is the best one I have ever been to. Always clean and staff is friendly with good attitudes. There is another WH closer to where I stay at but I go to this one on Big Tree Way instead.

in july me and my girl was going to eat wh but saw an employer and a manager outside on the corner by the dumpster we heard them yelling so we stop cause the employer was crying well the manager told the guy he was fired and hit him we couldnt believe it so we left we will never go back to gulfport wh if they control there managers

The new store in Centerpoint, Al is a very disturbing place to spend time in. The employees are always at each other because someone isn't doing this or someone else isn't doing that. They keep their problems and personal life out on the floor and when they're not complaining they're loud and obnoxious, talking about god knows what like there's no one else around. One of the servers brings her son to work and he's usually disruptive and she yells at him, threatens him and smacks him around. How horrible to come to a place to eat and witness child abuse, while the management just lets it go on! The foods good though, that's a plus, but it's like an episode of some trashy reality show. Is this how Waffle Houses are run? Just staff 'em up and let 'me run a muck? I feel sorry for he employees that are just trying to work and bring home a living and are exposed to this kind of atmosphere.

on monday 1-7-2013 at approx 10:30 am my wife and i stopped at a waffle house located exit 90 on I-65 franklin indiana. the waitress brought us our drink order and never did come for our food order. we sat there for about 10 minutes and left. we did pay for our drinks. we went across the street and ate at mcdonalds. normally we have very good service with waffle house,but this was our first and last time at that one.

Hello, Let me start by saying, "I LOVE WAFFLE HOUSE"! Today my husband and I went to the waffle house located at 2610 W. I20 & Great Sw. Pkwy. We have been to this location before and had poor service. However, my husband, thought it would be better this morning for some strange reason. I would like to assure you it wasn't! This location needs entire new staff, they don't greet you upon entering. No one is smiling, usually the waffle house staff are very friendly people. Where did these people come from? Customer Service at this location doesn't exist! We placed our order, the food came it's called the "Waffle House"! There wasn't a waffle with my food and my server didn't say why there wasn't a waffle. After waiting 3-4 minutes, I managed to get her attention, Oh, and did I say this is the second time with this server, this same thing has occurred! I then heard her say oh yea, I need a pecan waffle. I have in front of me eggs, hash browns and sausages. I tell her well, my food will be cold by the time I receive my waffle. Her reply was, well, we only have 4 waffle irons!. So, I'm to eat this without my waffle? The waffle is the main reason we are here. Her reply, well, would you like for me to take your food? The food is going to be cold! She takes the food away, no apology or anything! I ask for the manager, which was useless! He came over once again without any apology, took the check and never came back to our table. To say I am so sorry for this, I have taken care of your check, please come back to see us again. Once again we had to get the server's attention and say where is the check? Her reply.." oh yea, you don't have one"! My husband and I find this type of service to be just in excuse able! While telling your customer this isn't "Jack in the Box" well, at least at Jack in the Box they get the order correct and if they don't they will apologized. While I will eat at another "Waffle House"! I will not return to this one. Maybe you guys should send someone out to evaluate this store. I think they need some customer service training from the top to the bottom. When the manager doesn't treat the customers with respect, why should the employee's? Regards, Denise Criddle-Jenkins

It was awesome to see a member of Waffle House Real Estate, Mr. Ken Williams, serving your customers on Christmas Day!! That is truely thanking the customers for their valued dollar. I work for Walmart and under NO circumstances would you have found it's members of management working on Christmas day or any other holiday for that matter. Kudos to Waffle House and thank you Mr. Williams for a wonderful breakfast and great conversation. (Riverside Drive Location)

the waffle house on andrews av in henderson n/c is very dirty an nasty an looks like it nevers be clean

On the 28th I ate here with a friend and we were the only ones in the whole restaurant and it took forever for us to get waited on. I left a $3 tip on table the bill was $16.20 and paid with my card the $16.20. Today while doing my check book I find out I have been charge $19.20 so I called the local store and they want me to drive an hour and a half to speak with the manager over $3 I call corporate and they will have to call me back???? I am done with one of my favorite restaurant unless I am paying cash, which I hardly ever carry.

I go into the Waffle House in Madison Ga, (325), fairly often to eat. I have been in there to orde ra meal with bacon, and the waitress said they were out!!! Reallly? I have also known them to be out of pork chops and even quarters. I asked them didn't they have any more and the response I got was it was in the commisary and the manager was the one who was suppose to be responsible for making sure they had some. When I asked if she could be called, the reply was she already knew!!! Very poor management!!!! She needs to out of there!!!! She also knows about other employees who do not do what they are suppose to and does nothing about it!!!