Skechers U S A , Inc Corporate Office & Headquarters

I purchased a pair of skechers sparkle tennis shoes for my 5year old 40 puond daughter back in march of 2012. She wears them around on a normal basis. In just about 2 months the center of the bottoms of the shoes became seperated from the outer part of the shoe. I figured it was a simple defect in this particular shoe, so i contacted skechers and was advised to send them back for replacement. I was shocked when i recieved the damaged shoes back within a week. They said the shoes were worn out. So i called corporate office and advised that i disagreed with their opinion and asked the upper management for further review. They advised me that they did look defective, but were going to back up what the quality assurance departmaent had decided. I recieved a call from the corp office offering a coupon for my next purchase. I was aphauled that they would offer a discount on a shoe that was defective and made so cheaply. When I commented to the lady that we had purchased 5 different pairs for my daughter of the years and this was the first problem, i suggested that maybe skechers has began to make a cheaper shoe to pass on to the consumer? She didnt even comment. I guess all in all, beware with this product as the quality has gone down and the corp office helps in no way as the sit back and laugh at the fools who buy their junkie shoes. JUST GOOGLE SKECHER REVIEWS!

How can I get a refund on my Shape Ups? They are difficult to wear. I really have a hard time balancing in them

I had these shoes (shape Ups)for approximately one year. When wearing them I feel uncomfortable while walking. I had turned my ankle. Had not seen any different. Where can I get a refund

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Horrible customer service and expect me to pay to return a pair of defective shoes. I have never heard of anything so absurd before. I work in customer care and we send out call tags so that we can investigate any defects to ensure they will not happen again...this company obviously could care less about the customers, so I will cease to purchase from them again. They apparantly do not care about the cause of defects in their products and don't mind if the problem is repeated. This is far from innovative and on the verge of complete pompousness, as well as completely inconsiderate to their customers and their health.

I have bought 6 pairs of the Shape-up Skechers and I absolutely LOVE them!!! I had been dealing with a severe chronic case of plantar fascia for the past 3 years. I did about everything to treat this other than surgery. I am a nurse and work 12 hours shifts. I as beginning to wonder if I was going to have to change jobs that is how bad my pain was! :( I decided to try the Shape-up shoes and almost immediately I had instant relief from the pain! What a difference these shoes have made in my life!!!! :) I LOVE THEM!!!! Very Thankful for these shoes cuz I can walk again without pain!!!!

Is everyone ready for the new Skecher's Watches??!! The on-line store is about to open. Great stlyes to choose from. Take a look....

I am now on my third pair of Sketcher's Shape Ups. On one hand, I love them and my feet and legs don't hurt when I wear them. On the other hand, THEY KEEP BREAKING. I wear the Mary Jane style and my first pair lasted for over a year. I got a second pair and within a week the metal loop that holds the velcro strap in place broke. It took 6-8 weeks for Sketchers to replace that pair. Now two months later, the replacement pair's strap has broken. This is UNACCEPTABLE in a product.

I have purchased four pair of shoes from skeckers and can not wear them in the rain. They wet my feet from the bottom. At first I thoght it was me but I went and purchased another pair then another but they all do the same for my feet when it rains or there is water on the ground. I was very disappointed in these shoes.

I purchased a pair for each of my daughter and myself. I wore mine for a while, but shortly after I started wearing them, my knees, ankles, and back starting hurting like crazy. At first I didn't think it was the shoes (even though I had started hearing bad reviews about them). When I started wearing regular shoes again, the pain subsided. My daughters had enough sense to not wear theirs. I didn't have any toning like was claimed. I am usually a better judge of things than that, and thought I was making a pretty good purchase. I thought they would enhance what I was doing. WRONG. Now I have 3 pairs of shoes that were a waste of money. Money that could have been used for something better. Very disappointed in my judgement and a company who always seemed reputable.

Ig pairs of these shoes and I haven't noticed anything different. I even got a pair from a company that sells non-slip work shoes. I'm on my feet 10 hrs a day. You think there would be some kind of results. I had my shoes for over 2 years. How and what do I need to get a refund?

How do I get a refund for my skechers shape ups?

I BELIEVE IS NOT TO BAD IS JUST DEPEND OF PEOPLE PERCEPTION OF THE PRODUCT / SOME WILL LIKE IT OTHER DONT.. THAT WHY IS JUST A MARKETING PROFILE OBSERVATION OF IT / IMPROVE IS THE GOAL OF ALL CORPO

I am the proud purchaser of eleven (11) pairs of Shape-up Skechers (velcro) for myself,husband,and friends. My first pair (3 yrs ago) was to help with a back issue,(at age 75 I already had cute TUSH). Later my husband saw my positive results and he wanted a pair just like mine (velcro closure not available in men's styles). He was to the point of being a cripple, started slowly and now he walks over 5 miles daily, he is almost 80 years old. I walk approx 2 miles daily. The quality of every pair has been perfect-Neither of us would give up our Shape-Ups..Don't know where these people are coming from...Any monies coming from Skechers will go back to buying more Shape-ups, unless they buckle under to the FTC and some of their non-descript customers. JUST DON'T MESS WITH OUR SHAPE-UPS!

Skechers mistake was putting these shoes out at all. The obese, elderly, and unfit flocked to them thinking that they were a magic pill that would enable them to lose weight without exercise. I never saw a fit person wearing them. First off, they are hideous looking, and second, if you are fit, it is in spite of your shoes, not because of them. Put a shoe that causes instability on any of the above mentioned population, and of course they are going to have problems. If you can't stand on one foot and balance in a bare foot or regular shoe, then putting on a shoe that makes you unstable is just a problem waiting to happen. It is Skechers fault for promising a miracle, and unfortunately for them, they're gonna have to pay for it.

These shoes has caused me nothing but ankle and severe knee pain. I wore these shoes for about a year. I haven't toned up anything nor did I loose any weight. I would also like to have the information where to return them for a refund.

I want my money for my sketchers I'm 5-1. 109 lbs and in two years not finding at all I paid 130.00 for crap.....I'm mad n make feet soar on bottom..

I am 59 years old.I bought my wife a pair of Shape Ups. She was so impressed by them, she bought me a pair of Shape Ups. I was suffering from hypertension, gout, obesity, and arthritis. That was January 2012. Since starting to wear my Shape Ups, I have worked my way up to walking nearly 2 miles a day, I have lost 40 pounds, my BP has dropped to normal, and with medication, the gout has all but disappeared. I am sorry the Feds decided to punish Skechers for their success. I would have been glad to testify in the FTC lawsuit. I have never worn a more comfortable shoe, especially one so comfortable right out of the box.

I purchased my sketcher shoes thinking that they would improve my ability to walk and stand for prolonged periods of time. When I wore them in to an orthopedic office, the doctor scolded me for wearing what he called “rockers”. The quality of workmanship was sub standard and resulted in deteriorating seams and souls. They haven’t lived up to their advertisement and I no longer have the sales receipt. I believe I am due some compensation for deceitful sales practices. Does anyone know how to demand satisfaction? AL CHILDSUPPORT93@HOTMAIL.COM

Bought a pair of "RESALYTE" TONE UPS. I STARTED WALKING 3MILES EVERY OTHER DAY BUT WHEN I STARTED WALKING THE AIR POCKETS THAT GIVE THE SHOE ITS ROCKETING MOTION popped now when I walk they hurt my feet and them cramp. Would really like to be reimbursed I'm I'm not satisfied with the quality of this shoe. I well never purchase again if there is a recall I want more information please contact me @ clanceytillequots@ymail.com thank you for letting me give my opinion