Comcast Corporate Office & Headquarters

Anyone that wants to help me with a lawsuite to get all your money back and then some, PLEASE fell free to contact me at laceyelliott@ymail.com. THIS COMPANY IS A FREAKING JOKE!!!!!!!!!!! they charge you what they want to. I dont know about the rest of you but i want every single dime i have paid these stupide people.

They have even let murders work for them!!!!!!!!!!!

Their service and policies are terrible...do not become a customer!!! My 80 year old aunt and 90 year old uncle did not know you have to have cable or equivalent to receive local channels. They live too far out to use a converter box. My aunt called to disconnect service to save some money and no one explained the above to her. They said someone would come to disconnect and pick up the box the following Wed between 8 and 11am...they didn't tell her someone would turn service off and another would pick up the box. She stayed at the house waiting to no avail. When I visited a couple Saturday's later I explained all this and lo and behold someone showed up to pick up the box!!! I called Comcast explaining the situation and asked them to turn service back on. They are charging them $60 +/- for turn off and turn on and would not waive the fees under any conditions. They are long time customers and have never been late with their payment. At this age and on a limited income, I think that is extremely poor customer service!!! All I can say is I'm glad I don't use them and never will. I've been very happy with both Dish & DirecTV and would definitely recommend them over Comcast.

I am not happy with Comcast, I have one word to say to u comcast, Disapointed. you are going to lose your costmoers. then who will pay your bills... You will be hearning from me

where is the corporate phone directory?? still on hold with some Mexico office for a problem.

I have been with comcast since September 2004 and I must say most of the time I had no problem. At this point in time I spend $198.00 a month and for that I should get help and good service. But for the past year all I get is pixal's on some of my channels. And sometimes all the channels. They have advised me on many occasions that the lines in our neighborhood are old and need to be replaced but they do nothing. Now a new company has put in new lines Century Link and I am thinking about going to them as I as so tired of the same thing every day. Since many of my neighbors think the same way I may get togother with them at a meeting and we can all switch. Call me at 352-406-5218 if you really want to correct this.

First of all y is there no 0star. I can't say enough, I can't hurt enough, we work so hard to keep a job yet when we contract Comcast, one get treated like a Jerk, I was supposed to transfer my 4month old "great " Comcast TV service to my new residence, I was told I have to pay for installation saying its considered a new service or something, well after all the stupid conversations I decided to pay the $60 installation, the technician decided to run the wire along my ceiling, it was an eye sore to say the least, the technician told me its noticeable and there's no other way for him to run the cable I was shocked, I asked even running it on the baseboard isn't why should I be the one to tell u how to do ur job, I called Comcast I was told to try and sort it out with the technician and his supervisor,WHAT?another shocker, finally I had to wait the entire day for the technician's Supervisor who never showed up, I placed several calls to Comcast and was guaranteed the Supervisor would show up, next day i called the idiots again and was told to reschedule and they responsed like the the yesterday's events were Okay and normal, just reschedule,OMG. so I foolishly did so, was supposed to b @my place between 10am-1pm. I called @12:35pm was told technician soon be @my place,waited till 1:15pm,called back was told the technician called me @ 12:58pm & I didn't answer,WHAT? If that's true y didn't he leave a msg. @ 2:30pm I left the house for work obviously I was goin to be late, & called again, this time I was told the technician was @my house @2:15pm & knocked his life out,there was nobody in the house, WHAT?, why I'm I been lied upon again,Comcast reply, when next can we reschedule u?WHAT? ,REALLY. I canceled, and I still demand an apolog,DOMER'AHARAMS.

please be aware, have been without cable 5 days now. every call made to comcast was told no dispatch would pick up for them , still no cable still no ans. what is going on with the jacksonville office please let us know today is now sunday. customer guarntee is a joke to jaxs fl office check this out still without cable still without a superv. name tell me whats up no cable for about 10 homes guess not enough to bother with, ricarda bruce

comcast is the worst company i ever dealt with in my life their service is horrible n the bill keeps going up i have to call them every day for something n nothing ever gets solved

If there were a rating for A "negative star" I would have chosen that one. I have been with Comcast since 2002. I've had very few problems with the exception of their rates going up, but I overlooked that. After coming home this past Tuesday night to no Cable, I called. I was on the phone for 35 minutes before someone finally picked up. I was advised that I had to install some "converter box" on all my TV's in order to have cable. The rep told me that the notice had been in my monthly bill, but I pay on line and never open a bill. I ran out and got the boxes. All 4 had to be hooked up in order for them to be activated. It took almost 30 minutes on the phone with Tech Support in order to activate them. THEN....I no longer had HBO. Last night I phoned to find out what happened to my HBO, only to be told that I never had HBO! Actually, I've been watching HBO since 2002! The rep said "surely you must be mistaken". Bottom line is...I cancelled my Comcast service and DISH network will be out Saturday to install. Worse part is, the rep didn't even seem to care when I told her I wanted to cancel my service.

3 times to fix my tv, no credit given as in guarantee. 5 days to get the phone fixed. on e trip to the comcast center to get a replacement. could not get a modem had to have some tech bring it to my home. and wait another two days. . two comcast techs tried to figure out what my phone beeps, before the normal dial tone. I was to ld by another comcast person in the office it beeps due to voice mail. would of thought techs would know how to repair this. gues they don't have a clue as each onter took an hour doing what they call provisions'. I was given a green light from their end. took the modem to the office and was told by the sale person it was broken even though the tech said it was ok. sales prices differ from online(which you talk with someone in another counry. than what sales office locally offer. had to understand many 'analysts' due to strong accent and unfamiliar with the techology of modems. also some have poor communication due to unfamiliar English. why did I switch from verizon to comcast., thought I was going to save money. ha...

I HATE COMCAST WITH A PASSION.. I HATE THEM!!!!!I AM ABOUT TO ROUND OFF A BUNCH OF COMCAST CUSTOMERS THAT I KNOW OFF TO PUT THEM OUT OF BUSINESS AND TRUST ME WHEN I SAY HALF OF THEIR CUSTOMERS FEEL THE SAME WAY. DIRECT TV HAVE THE BEST PLANS THE BEST DEALS AND BEST CUSTOMER SERVICE.... FUCK COMCAST!!!!!!!!!

I have been a customer for many years and due to the recent events in dealing with comcast I have never been so discusted with their service in all my life. I work as an electrician and I know how important customer satisfaction is and if anyone for corperate reads this you should be ashamed of yourself for letting people constantly getting screwed over while you sit there on you fat wallet doing nothing for the people who pay you, yes thats us the customers. I will be looking for different service and will tell eveyone just how bad you are.

Comcast is the worst cable ever, nothing works right , the channels keep pixeling,then the ones that dont pixel are saying one moment please channel should be avaible shortly. I called comcast and they want to send another tech out but for what this would be the 5th time a tech has came out just to either not have the right equipment or just counld't fix the problem at all so they call their disbatcher to come out but they cant get out here until 4 days later. And I have a Temp line they ran in the front yard from the curb to the side of my house that no one bothered to cover up so my son trips over it and hit his mouth. Come on Comcast step your game up and give me the cable I'm paying for. Even as of today August 24,2011 my cable still is not working right. I am an very unhappy customer that's why I am changing to verizon.

I am so upset with this service and the fact that my son tripped over the temp line and bust his lip due to comcast not covering up the temp line I have talken to an attorney Comcast is gonna have to pay that doctor bill and whatever else. Idont understand why 5 techs have came out and my cable still dont work right but comcast is still charging me on top of that the bill i GOT WAS WRONG AND THE CUSTOMER SERVICE STINKS. VERY, VERY, VERY, UNHAPPY CUSTOMER.

WOW, some might say misery loves company but it is sad to read so many poor comments. Let me say, NO ONE ever calls you back from Comcast when stated, nor do they call when they can't make their timely appts. EXCUSES, EXCUSES from bad weather, downed poles,etc. Well my problem has been ongoing since early June and still goes unresolved.Service personnel have come/gone and still the problems persist. Today is a perfect example, while on the phone w/a supervisor who did call me back, she stated that from her office "you have NO internet connection"! I was reading my email at the time??? WHile she is only sharing the information that appears available to her, what kind of system does Comcast have in place. All I can say par for the course, what do they know they are only my INTERNET provider??!! What can one expect? For the money we spend each month, the service is terrible, Asian/Indian Customer Service is unacceptable,and even the supervisors can't be of any help since they appear to have no authority to resolve issues and everyone keeps passing the buck to a different department. Not my department I heard several times today. I was original told I had a "FORCED APPT" today from 3-7pm but when the supervisor called back, she informed me that it was for 3-7pm tomorrow night. Dispatch should have called, might still call but she couldn't commit to what that department would do. It's called PROTCOL/PROCEDURES, does anyone know. So I would have waited all night today but who cares my

Day one..When I call Comcast to have new service. The sale rep ask for my address. I gave the address. Then the rep said. They can not find my address. But they find the address two houses down from my house. The sale rep tell me to go to the nearest comcast payment center to verify my address. Why do I need to go there. When the payment center have the same system as the sale rep. There for I ask to speak to the supervisor. When the Supervisor got on the line. I told her the same thing as I told the sale rep. The Supervisor said. There is nothing she can do at her end. I told the Supervisor. If you can not find my address. How can Comcast sent all of their advertisement to my house then. So the Supervisor automatic switch me to another sale rep without me knowing. I continue to talk to the sale rep. This sale rep finally found my address right away. COMCAST NEED TO TRAIN ALL OF THEIR EMPLOYEE AGAIN. IF THEY NEED TO STAY IN BUSINESS.

I just want to WHY! comcast is funding full scholarship to illegal immigrants when many U.S. students that stuggling to go to college. Does any anyone have the answer to this question.

I am totally disgusted with comcast and I am no longer a customer of theirs. THANK GOD for Direct TV. I went to the local office to retrieve a copy of an older account that remained unpaid, and they only directed me to the “collections agency” I called them and they tell me “we don’t have a copy of your bill, you need to call the local Comcast office”. I started calling the number they gave me at 11:00am and still at 5:00pm I got nothing resolved. I have never had such a wild goose chase in my life. I have been transferred redirected or given the “right” number so many times it is pathetically disappointing. The audacity of some of the customer account executives is appalling. Asking me to hold for a minute, and then hanging-up the telephone. This happened over a dozen times. Nobody can seem to get me to the “right” department. Endless moments of forever holding only to be disappointed once again without any resolve to “my” problem. They don’t have a problem? I can see why there are satellite dishes on every house in my neighborhood. I seriously do not recommend their service. This dispute began from a minor problem with their system and it has lead me down an endless road of trouble, including the court system.

The best thing anyone can do is to drop all services from Comcast because no matter who buys them out or what they call themselves this kind of customer service has existed identical to what is described by everyone on this site since the 1970's in Mississippi, only now they charge for customer service so you are not only wasting your time in having to deal with them constantly you are paying them to waste your time and never correct the problem. Several of our stations are not working all the time or are of very poor quality especially HD where most channels are blurry. They say you have 150+ channels but you have two of most channels cutting this number in half(HD and non-HD) of course any TV hooked up to cable with receive HD but just not be viewed in HD so there is no purpose in doing this other than to charge more money for HD. The cost is outrageous. It is hard to believe that they get away with charging for HD, that is equivalent to charging for color TV in the 60's when it came out and yet color was always free you just needed a color TV to see it in color. Most companies are in the business of taking advantage of people but Comcast is a PRO at this and always has been with people that have absolutely no technical knowledge to fix the problems. And on top of that the lies they tell trying to get you to subscribe should be punishable with jail time. There is no level of management that will not pass you on so you are in a constant loop including the corporate office above refers you right back to the regional office and will not take complaints even though you tell that is the reason you are calling them is because of the regional office that policy is set at corporate level and that is what they claim to be following. Andrea Lawton supposedly in the President's office was of no help and refused to hear what the regional office stated and wanted to send be right back there so I could hear the polices even though she was told that was the very reason I was calling was that stated policy was set at the corporate office. The familiar circle of non responsibility that most cable companies developed over the years when they had no competition. WE ARE FREE THERE IS COMPETITION!!!! PHONE COMPANIES AND DISHES HAVE SET US FREE FROM CABLE TV AND SINCE THEY ALL REQUIRE BOXES INCLUDING THE CABLE NOW LET US USE THE COMPETITION TO OUR ADVANTAGE AND BE FREE OF CABLE!!!!!!! Here AT&T is competing with identical services but more packages and price range choices for both cable and internet. Many people I know have switched there phone, TV and internet service to them and are very pleased with their customer support as compared to Comcast, not saying there are not some glitches with them but it is not the endless circle to get it resolved and does not take years as has been my experience with Comcast and their predecessors as long as 3 years to get them to replace a bad cable line outside the house that put cable out every night. It was rotted but it took me 3 years to get them to look outside the house at the cable line. This was when our only choice for more than 20 years was one Cable who was Comcast predecessors but the same staff no matter what the name was on the truck. Same customer service.