Comcast Corporate Office & Headquarters

I have a wire down around my house and it has been down about a year and a half it is laying in my flower bed and on top of my back porch and I be afraid that my six year old is going to trip over it and everytime I call or my husband the say that they are coming and never come. They tell me I have to be at home and I stay here and they don't show.

Sir or Madam, My rating for locating this site 5****. I did look it up on cell first. My parents moved to the Gables in Rutland 2 1/2 years ago. They got Comcast because everyone here has it. Cable is paid for thru the Gables. My mom pays for the movies she watches, internet & Edward Bogar's (Ned my step-dad) daughter Anne pays for the phone. I'm writting to you because calling the 800 number & talking to someone at the Main st store in Rutland isn't helpful. When the Comcast installer came in Oct of 2009, He never asked if the TV was HD compatiable, Which it isn't. He didn't say that after a certain amount of time the free HD would start being charged $10 a month to the account. My mom has Macular Degeneration, And she does look at the bill. But because the installer never mentioned that, So mom didn't have a need to look at her bill. It wasn't till we purchased 2 movies to watch that I saw the additional $10 a month. Rutland comcast said Mom should have known & She's right. Ned my step-dad has Atlizmers & forgets 5 minutes later, Are you going to be blamed on him for ordering something he's never going to use. Of course he ordered it, it's the best & Ned only gets the very best. She didn't suspect she was being charged $10 for a HD channels she didn't know she had & has a TV that isn't HD compatiable. They told her to go buy a new TV and she'll see the difference. That BS!! My mom's in a fixed income. That $10 a month is a lot. I guess you people there wouldn't know that because your making 6-7 figure saleries & probablyt get your internet free. Mom-Kae should be sent a check for the amount after HD started to be charged to the account I'm guessing $160. She was told by the Rutland, VT store on Main St, That they maybe might only be abled to reimburse for 6 months. Probably won't happen. And don't know how long it'll take to get the check in the mail, If it's permitted. I hate to think that any more seniors, Disable or visually impared customers are going thru this.

One star is one star too many. This company is beyond HORRIFIC. Yesterday, Comcast was working in our development installing, what seemed to be, new cable lines. We were out of cable, phone, and internet for a good 5 hours. We spent the entire day trying to hunt down the Comcast tech but were unable to locate him througout the development. My husband decided to give Comcast a call. He spoke to a customer service rep by the name of Bernie. Bernie stated that he would not be able to dispatch a tech back out to our development until Thursday (this happened on Tuesday). As my husband proceed to insist this remedy was unacceptable, Bernie then proposed Wednesday between the hours of 9 a.m. and 11 a.m. Needless to say that although hesistant, my husband was tired of dealing with Comcast's BS and agreed to going without cable, internet, and phone service for the night. Today and I arrived home from work only to find that we still do not have cable, phone, or internet service...nothing was restored as promised. When I contacted Comcast, I was told that there was no record showing that my husband ever called. This company is a piece of work, to say the least. The are the WORST!!! We will be switching back to Direct TV.

I have had comcast triple play for over year without a problem, In the last seven weeks, i have lost internet service and phone service repeatedly. 4 techs have been to my residence so i have new modem, new cable, and again no phone or internet. I have spoken to Comcast frequently, scheduling is always difficult because of my own schedule. What happens to people who don't have cell phones. It has been extremely frustrating, as one person tells me problem is inside and one person tells me problem is outside, why don't they check

I was contemplating having Comcast Internet service installed because our Clear service is absolutely HORRIBLE, it's NOT wireless service it's "NO SERVICE AT ALL," EVER!!! Literally, we can not watch Netflix or any streaming video because the Clear Service never, and I mean NEVER, allows the signal to go unimpeded. Therefore, the service does not "flow" as it should! So, as I was saying, I called Comcast to install new Interent service and after ever so long they get to that magical moment when they ask you for your credit card number, and lo and behold, at that point thay stated that "I owed them $12.42" supposedly from a bill "OVER" 10yrs. ago! WHAT!!! When I asked them how does comcast write that off their taxes (AND THYE DO, every legal business writes up a statement of profit & losses annually) So, after they could NOT explain how I had service "After" that time, (which we did for two full years after the time they claim I owe that amount) but that amount of $12.42 just magically did NOT get paid! WHY??? They come up with more lies than Carter's got little pills! (Yea, I know that one dates me) but hey, we all get old sooner or later! You would think just once in a while, (yea, I know to expect that is silly in this day & time!) but that's what I said, ONCE IN A WHILE you would think a business could just get OVER IT AND STOP ALL THE LIES, CONS AND NONESENSE, BUT NO, NOT THIS COMPANY, THEY'LL SWAT A NAT TO SWALLOW A CAMEL! WOW THESE PEOPLE JUST DON'T GIVE UP, THEY TAKE IT FOR ALL IT'S WORTH AND THEN SOME, RIGHT! Then if that wasn't bad enough, they expected me to pay $5.95 for the priviledge of paying that $12.42 over the phone! THESE PEOPLE ARE ABSOLUTELY INSANE, NOW I KNOW WHY I LEFT THEM IN THE FIRST PLACE!!!!! COMCAST COMPANY IS A SERIOUS PAIN IN THE BUTT AND CHECKBOOK! AND they didn't want to hear the truth about that being a severe violation of their Visa/Mastercard merchant account agreement, better known as a "Contract" (as in a legal requirement) which it is! But, as a few others have mentioned, it's all about the "Doe Rae Me!" Before they do anything, they want your money, even "if" you don't actually owe it to them, they do NOT care in the least...Just Give Me Your Money Is Their Only Motto! So, they can simply say... NEXT!...and keep on stealing that money to make a profit, and it just goes on, and on... I wonder what their gonna say when they'll be asked, "How did you make your money?"... The truth, they steal it, yes, they steal it and jsutify it by saying, we have to make a profit! I wonder if they think that will keep them out of HELL, silly me, I thought I was talking about someone who cares, Oh yea, that's right, they don't, it's just about the "Doe Rae Me!"... NEXT!

I have been waiting for commercial installation for over 2 weeks now and no one will even call me back about the status. This is the second time we have received this type of service for a 501(c)(3), non-profit autism corporation.

Worst service. Please consumers check your bill. Comcast will charge you for equipment that you never had. Calling asking for a supervisor is a joke. The supervisor dont do what they say they are going to do , that is if you can get them to call you back.

The tech disconnected my direct tv line instead of running his own line for the cable internet. My tv service is still disconnected three weeks later after three comcast techs didn't show up for the scheduled repair....ya, three no call no shows in a row, and they give you a time of 12 to 4 for the tech to show up and I am suppose to sit here and wait for them. The hole in the wall for the internet line is about three inches higher than the electrical outlet next to it. Before the tech drilled the hole I mentioned to him that it was to high and he said, "no this is level" and drilled anyway. And the small amount of line that he did run is sprawled out all over the yard, supposedly they are going to bury it. Why not just run it against the outside wall in stead of digging up my yard? Who is the CEO of comcast because this kind of customer service starts at the top and he/she should be fired, right now, with no severance!

we have your service on johns island, sc and it is the worst service we have ever had. our internet and cable service cuts off almost daily. we were quoted 149.00 for instllation and we did get a 20.00 credit because your installer was late, after that we were billed 275.00 for intallation butmy husban crawled under our house and did all the running of the cable and hooked up the internet and 2 of the boxes which were left on the counter in their boxes. this was in december, the cable is still laying on the ground uncovered and from the pole and i have called severl times to get the supervisor to come out here and resolve this matter and they hav scheduled apts and they never showed up. we spoke to 1 american person all the others were difficult to understand. my husband is a contractor and we have never experienced this much unprofessionalism ever from any "so called" service company. i hope tat someone will care enough about their customers to fix this problem, our friends and neighbors will switch to at&t as soonas its available. maybe you should call my husband to supervise operations on johns island because your staff out here has no idea how to run a business. i hope you resolve this matter. thank you. acct # 379031-3 my name is aimee simmons 3468 jennifer rd johns island, sc 29455. ph#843-557-8206, 843-414-4885... good luck aimee simmons... P.S this is the second time i've tried to write this becaue your internet keeps kicking me offline and not responding to key strokes....

I originally signed up with phone service with the triple pack & added a line. I specifically explained to them how my life was in grave danger from my ex! Well, come to my SURPRISE they make our numbers unlisted, unpublished, therefor, I'm a sitting duck waiting & praying I don't get my head blown off! When I talk to them about compensation I get the run around & they keep telling me they are all fixed now. Yah,! That's just great, just flipping peachy, what the hell am I suppose to do about all th phone books that already have all the info in them? Oh I get Comcast gets to go oops again when my ex comes & shoots me. Yet they have my account all fixed now but won't do anything about there screwup. Wow THEY HAVE LITTERALLY PUT MY LIFE IN DANGER! YET. KEEP GIVING ME THE RUN AROUND. So trust me, they do not care about you, it's your money they want!

Comcast told me they would correct billing back in 2009. They never did...reported I owed money (money they told me would be credited becuase of their error)to a collection agency. As a result, I ended up with a high interest car note. Finally, after many letters and phone calls, along with a dispute, they corrected the information and agreed I didn't owe them money. Now, three years lateer, they are saying I owe them money!!! I refused to pay and they, once again, put it in collections. As I am now trying to purchase a home, they are affecting my credit again. I will not be responsible for a debt that I do not owe...for thier incompetance over there!!!!! Comcast needs a good class action law suit!!! They cannot go around billing people for services they don't recieve and demand payment.

One star is way to many! this company sucks! It has been about 2 months several calls 3 visits to the house, supposedly came out several times to check wires at my house and on the main road, and still I am not getting the full service that I am paying for. They even had the balls to charge me to come out on a service call, because the previous guy that came out couldn't fix the problem and install a box that didn't work. Unfortunately this is the only service available in my area, and that really sucks! I am forced to pay for this lousy service and they know it! I'm almost ready to just cancel and go without It would be better than having to fight these assholes on a daily basis.

I would rate a negative number but it is not offered. I have been given the run around for three days Sat, Sunday and today Monday, probably tomorrow too as I wait for someone to show up. Saturday someone showed but was three hours late, stayed three hours had to call two other tech's and now the bedroon cable box does not work either. A suoervisor was suppose to come Sunday and was scheduled for 9-11 am. No show. When we called I was told the supervisor will be there between 9 am and 9 pm does that sounds even close to 9-11 am. Today they were scheduled to come again from 1-3pm they showed up at 10:45am when we were gone of course. Someone is suppose to come Tuesday between 8-9 am I will believe it when I see it, I don't have any faith left. I will be switching to another company.

I am not complaining about Comcast service but about the people they employ. I live next door to one of their employees who by the way has a Comcast truck in their driveway who refuses to abide by the local noise ordinence laws. To date I have called the local police 4 times about their parties twice just last night. This includes loud music, public urination, foul language, and threats of burning my house down when I complain. In the past I have called this employees Supervisor to try to rectify this ongoining behavior. It seems to me that this course of action is having no effect. My next step is to write a letter to corprate offices to see if I can some kind of resolution to this problem. If not I will pull my cable boxes and switch to The Dish. Whatever happend to COMCAST CARES about their communities! What a bunch of malarkey,as their employees do not give a hoot about anyone but themselves.

We have decided to close our mom/pop company. Had business internet from our residence, for over 4 years. Original contract was 1 year. Have been told that to cancel we have to give 30 days notice. I.E. pay a months bill even though we no longer want them. We switched from Comcast cable to Satellite 6 months ago, but kept the cable telephone. and we planned to switch to residential internet. The business internet was a separate account. We don't like getting ripped off so now we are going to switch both phone and internet to a totally new company. Comcast is nothing but a den of thieves!

I got an AT&T phone book the other day and to my surprise there is my name and phone number. The trouble is I have Comcast for everything including phone service. AT&T says they got my number from Comcast. Comcast says I have to pay $3.35 per month not to have my name and number published next time with AT&T. How the hell did I know that I would have my info in an AT&T book when I left them to go to Comcast. Comcast says I should have told I didn't want my name and number published. Comcast must sell this info.

I recently moved into a new house and was greeted by a comcast sales man who sold me a bundle package for 100.00 a month. A few weeks later i recieved a message on my voice mail saying i may not qualify for that package plan. I decided not to call them back because i had a signed contract with them. a few months later i recieved a bill for over 400 dollars , they had decided to change my rate retro active. When i called them they told me the salesman does not really work for them and that they can not honnor the contract i had sighed. The employee on the phone told me comcast only does verbal contracts and because i did not call them back i was disqualified from recieving any package deals. I believe this is called bait and switch. F OFF comcast i am moving on and your not getting your boxs back seeing that i dont have i contract with you.

I work for a local Architectural and Engineering Company in Central Florida and my experience with Comcast personnel has been horrible. I need a local name, number, and address in order to work with Comcast personnel that MIGHT care about the possibility of having to relocate, impact or whatever to their cable lines/system. Most of the people had no idea of what I was asking for and kept sending me to various numbers until after the 6th or 7th time I was back at the 1st number. All I wanted was a LIVE contact with someone @ Comcast that does new installations; or an engineering group. I am trying to be proactive in the designing of our projects in the area of Mims Fl. Zip" 32754, I even had someone tell me that there was no service available i n that area as I was looking at the Comcast website for Mims. Seems as though if you aren't wanting to buy any of their services; they don't give a crap.

Well I have the worst customer experience with comcast because they outsource to India and Phillipine and Offshore and absoultuely NO ONE knows whats is going on I called the corporate office in baltimore then to the exec offices in philadelphia and the gal there was very lazy as she would not even access my account CONSUMER REPORTS SAYS THAT COMCAST IS THE WORST CUSTOMER SERVICE IN THE COUNTRY AND BOY I CAN REALLY ATTEST TO THAT.!

To all of you hard working young people let me say congratulations for trying to hold it all together. Today it's all about the money. As my father passed, I find myself going through old receipts. A company's name meant something. NOT TODAY! Not only is there a hoarding, greediness, blatant misrepresentation of delivery of service, as well as stating what the services will actually offer, there is an obsession with becoming number one regardless of how you obtain. This is the first step. 2) Attorney Generals Office. Fox 29. Write letters to the senators and congressmen about Bait and Switch. Many individuals and companies hope you will become discouraged, I had this problem with several phone companies. Solution stop doing business with them. Don't allow others to cause you unnecessary grief, anger, sorrow, illness, mental stress, and not to mention robbing you of a good piece of change. Some believe that you will eventually succomb, and be thankful for something (or anythings better than nothing). Some people do not care at all about others anymore, example the response from the second blogger. The problem is that we all must find real happiness within, not by paying someone else for it. I grant you, next year, many of you will be reporting someone else, because they all take the same road that leads to destruction. This is your only problem. Jesus is the Prince of Peace. I made the change and now I'm free. Get involved where your light can shine. Do Something.org, Send books to military children, Polaris Project, American Heart Association, become a tutor, become an honest entrepreneur, start a project, UB+.LOVE