Comcast Corporate Office & Headquarters
1500 Market Street Philadelphia PA 19102Comcast corporate phone number:
(215) 665-1700459 Reviews For Comcast Headquarters & Corporate Office
worst customer service of anyone!! and wont care. they should write down what they tell you because the next person you talk to wont know what they told you and wont care. they just want the money
first of all they should have a minus for star rating...i have dealt with comcast off and on for 13 years...to no avail, each time i think things may be better, they just get worse.....i had satellite for the past 3 or 4 years...since, both my wife and i have retired....so i sat down and restructured our bills..well anyways, i decided, what the hell, i'll give them one more try. so i had comcast do internet, phone and tv...well DUMB me, guess what, they did it again...they installed the 3 in apprx june, could have been the end of may..anyways, they said, no installation charges since i was coming back to them....SURE. well guess what i got charged, my first bill was for appr. 385.00, when it should have only been apprx. 180 or so....well ok, they gave me 80.00 credit..NOT.....this was 4 weeks ago. the end of July....i told them to turn off all the services..
Damn, i hit the wrong button, i'm so damn upset. anyways, i had them turn off all the services.. this was 4 weeks ago. first part of august..well guess what..i just got my new bill and they are still charging me the installation charges, PLUS, another month..when i havent even had their shitty service....PLUS, when i went in to return all the equipment, i was their for about a half an hour at the local service center, along with about 20 other people, some one from comcast stood up and said that if anyone was only returning equipment, we could drop it in the drop box outside...well, guess what, DUMB me, i did it..well about a week ago, a representative from comcast, and i think it was only a part timer, came and asked for the equipment. i told him what had taken place 2 weeks prior...they still had not figured out that i returned it all....i get the bill today, and i am still charged all the services..PLUS one additional month...my bill now is 569.00...i dont think so..they can bill me from now until the day i die, and they arent going to get one red cent...their services are poor, especially any customer service...no..they dont know what customer service is. i batch of monkeys would do better... would it be any good calling corporate...NOT. they are out to lunch even when they arent....so i agree with all of the prior complaints that are listed here, i do think that we should all call our attorney generals offices, that probably wouldnt do any good..
NEVER apply to comcast for employment, I did in which Ihave plenty of the experience they want but whn it comes to taking their "so called" personal assesment test over the comoputer, you are at the mercy of automated judging. This is BS and then being told by Jessica from their career center that she did not have the results just a reccomendation is what I would consider to be a lie. I will never reccomend this company for either services or employment and will speak out agaisnt this company for unfair employment practiceand very poor services.
Comcast CEO Brian Roberts politics and Comcast's ownership of the in-the-tank-for Obozo outhouses NBC and MSNBC are reasons number one, two and three why we are dropping our Comcast triple package of services and going with Verizon.
Comcast is the damn worse I got my services turn on this morning and the man took off befor checking the tv when he left we turned on the tv and only had two damn channels smh so I went up there and the people where so f****** rude to me and my mother it didn't make any since and told us we had to wait on the man to retun its been 5 hours and he hasn't came back yet so we called that bull **** comcast to speak to a manager and she was like she will call us back in the next two hours o hell no I'm switching back to direct tv I never had to got through this with them
I want you to know how much I appreciate the assistance I received from two of your employees. The reference number is CR296190656. The first employee is David Davis who figured out that I needed to contact Apple for technical assistance. Armed with the information I received there I connected with Anthony 37827 who resolved the problem for me. I had been on the phone for approximately two and one half hours by that point and was phone weary. I am so grateful that the problem was finally resolved and I feel that Mr. Davis and Anthony should be commended for handling my problem efficiently. Thank you, Valerie Hasson
I have never have had good success with Comcast. I think they must do an IQ test and if it is 50 or lower your hired. It’s bad when you talk to someone that does not know what they are doing but you usually need to wait a very long and then you end up getting transferred or you are promised a call back which you may or may not receive. Then the person on the other end usually does not do what they have told you they would do or they screw it up when they attempt to do it. I could go on for pages with story after story about the blunders they have done but it would be to no avail.
I didn't have a choice in selecting Comcast since our BOD chose them. I found out real quick the have the WORST CUSTOMER SERVICE. What I thought was a simple error to rectify turned out to be an infuriating event. Comcast system only allows 8 characters for the first name on the bill. In my case my first name is 2 words totaling 9 characters with the space so they dropped the last letter and made it a middle initial. They reinvented my identity! On the chat line the tech offered to combine the two words and make it one. No I said it creates identity problems for me, we went round and round but she said she had limited powers and redirected me to the local office in Leesburg VA. I encountered the exact same problem with my local office. Walked out fustrated at Comcast not being able to accommodate a billing name error. Wake up Comcast this is a simple fix just have your programmer expand the field to accommodate 3-4 additional character spaces. I asked her what they did with all the foriegners names that have 10-15 characters. She said they just shorten them. Boy talk about creating identity problems Comcast is the worst offender.
Almost 2 months now there has been large amount of "work" done in my area and we cannot hold a constant internet signal for more than 30 minutes. I hear its just western mass, but Comcast in this area i wouldn't recommend to anyone. The speed is high but not reliable and I'm on phone for the third time this month already waited 15 minutes... good thing i don't have Comcast phone or i wouldn't be able to call haha
TELL ME WHY THE BILL I RECIEVED IN THE MAIL FROM COMCAST WAS FOR $79. BUT WHEN I GO INTO THE COMCAST CENTER IN PERSON THEY SAY I OWE $133. IM TIRED OF THESE REP'S TELLING PEOPLE "SORRY SIR, BUT THAT IS WHAT YOU OWE". I HAVE HAD PROBLEMS FROM THE BEGINNING, AND FRANKLY A CRACK HEAD AS A COMCAST CUSTOMER SERVICE REP WOULD BE MUCH MORE HELPFUL, OR ATLEAST ENTERTAINING.... BAD BUSINESS= RICH EFFING COLD HEARTED BASTARDS.I BET PEOPLE IN CORPORATE DONT EVEN USE COMCAST...THEY KNOW BETTER.
If you are considering Comcast....DON'T!!! I transfered from Direct TV to them and have had a horrible experience over the last 3 months. Internet is intermittent at best and cable flashes in and out. I have had more than 10 techs out to my house and they can't figure out what is going on. Working with Direct TV to move back to them.
Comcast gets a 1 star rating only because there is no option for NO stars!! I was a Comcast customer for several years, but I recently terminated my service due to unaffordability and also poor customer service. At my request, my service was terminated on July 31, 2012. My converter box and my phone modem for the digital voice were turned in to a Comcast technician on Friday, August 10, 2012. This was a pickup that was scheduled by Comcast. Today I received a bill for $288. I do have a past due balance, and I am willing to pay said balance; however, I am NOT paying for service that I don't even have. They had the audacity to bill me for service from 8-15-2012 through 9-14-2012. Calling my local Comcast office has done nothing so far. I have had to contact the corporate office once before, and will do so again. I will also turn to DirecTv for my television service when I am ready to do so.
After 6 years of trying to work with these idiots I give up. Cable box has been replaced 10+ times and still having problems. The rep couldnt resolve my current problem so he says is there anything else I can help u with. Are u f-ing kidding me??? I swear this is the worst company I have ever dealt with. 200+ a month for crap service. Well no more, direct tv lookin pretty good to me now
comcast has overcharged and also has billed me for equipment that i have never received. after receiving a statement in the mail they owe me money. and are refusing to send it because of a piece of equipment i have never received after 4 months of telling you i didn't have it, nothing was done.
Comcast is a rip off. I have been paying them for service that they are not giving me. My internet runs slow as dial up, my tv keeps going out and in can not order movies, phone has no battery back up and they still are charging me. My bill is suppose to be 56.98 a month and I have been paying over 125.00. This place sucks and steals from it's customers. Some one needs to put them out of business. They are scam artist.
very bad, very not happy, all i get excusses. i call to talk to a person to see why my cable was not working and all iget is pls leave a message and hung up on oh and it was the 1800xfinity line. i hate this company. i think dish is woth a try.
Spoke with a representative by the name, Jerri out of the Chicago office customer service Aug 5th 2012 at 9 p.m.. I felt compelled to share with corporate how courteous, helpful and friendly this agent was. Jerri went above and beyond and she did so with an exemplary attitude, an efficient work ethic and a genuine desire so satisfy my personal service needs. This is a woman comcast should be proud of while she displays to customers how important positive interaction is! not only will an agent like her keep me coming back to comcast every month, but she will have me tell others about my excellent experience with her. She gets 5 stars by corporate rating, but she receives 10 stars by my reckoning. By all means, recognize the work that she does and the manner in which she does it. Rarely does a person in customer service impress me. I have been in customer service myself for 15 years and Jerri is clearly the model of perfection, she knows her stuff, she knows her clients, and I'm willing to bet she knows her team. If she were on my team, i know I would be able to count on her, and allow her amazing attitude spread, teach, and elevate an entire staff. Kudo's to corporate for hiring Jerri, but above all, Kudos to Jerri for being nothing less than incredible. Take this message to heart, may it motivate you to give due recognition....
Good Evening - Although I have always been extremely satisfied with my Comcast service, my experience today made me rethink my impression. I ordered a concert in HD for tonight (8/3/12 at 7pm) on Tuesday 7/31/12. I called on Wednesday 8/1/12 to confirm the order and was told everything was in place. Well I waited this evening until 7:10pm for the concert to come on and all I got was a blank screen and the message off air. I called Comcast and was told that the concert was not available in my service area and that Comcast realized this after they had taken my order. I asked why it took me to call them when they knew for at least 72 hours that I was not going to be watching the concert? The response I received was that Comcast does not contact their customers to tell them that they would not be receiving the product ordered because PPV orders are always pending!!! Somehow the service rep who took the order never mentioned the word pending. What a sham. Shame on you Comcast. I'm looking for a new provider as I write this complaint. Good Riddance!
asl-sir meri biwi ko es number se 03134438766 galat kisam ki dhamkiyan or gandey sms roz a rahey hain meri biwi ka bazar nikalna mushkil ho gia hai-plz ap es number ki inquary karain-kyun ke ye sim kisi ke naam par nahin hai-blank sim hai-es liye hum us ko pakar nahin saktey-police main bi complain ki hai-magar abi tak kuch nahin howa-ap ye sim 03134438766 ye number band kara dain plz mujey ap ke jawab ka intzar hai mera email id-www.iqbalnawaz@hotmail.com