Big Lots Corporate Office & Headquarters

All you whining employees and ex-employees of Big Lot's need to put a lid on it and either suck it up or get out of the company. Try working for Wal-Marx for a while a get a taste of their world! Let's face reality here folks, people are divided into two catagories in retail, either you are Management material, or you are a worker (grunt). No wonder you all are complaining of not advancing... Just look at your spelling and grammar usage. Sorry folks, English composition plays a key role in advancing in order to properly write performance reviews. Big Lot's assistant - about to be promoted to store mgr.

I need my tax return! Havent been employed there since October 28th 2011... Who do I call? I went to the store to see if it was there... It wasn't. NEITHER has it been mailed to my address...

i used to work at the Big Lots in Dunn NC i had a death in the family causing me to leave the state to be with my family at that time (which i went ahead and quit my job when i left) i went to pick up my last check and since it was over the 60days i can not cash it. ive called the home office over FOUR TIMES AND HAVE LEFT MESSAGES AND STILL NO ONE HAS RETURNED MY CALL! if you work for them just BEWARE IF SOMETHING LIKE THIS COMES UP IN YOUR LIFE ITS GOING TO BE A PAIN TO GET YOUR MONEY THAT YOU WORKED FOR IF ITS NOT A DIRECT DEPOSIT!!!

My husband purchased a entertainment stand for Christmas. It was not the finish I had wanted so I returned it to the store on 1/5/12. It was purchased as a credit on a bank card. Today is 1/17/12 and I still have not received the credit back to my account. I called the corporate number on Friday to see why it had not been returned. I spend 20 minutes on the phone with a woman obnoxiously chewing her gum in my ear for her to tell me sometimes it takes ten days for it to be returned. There was nothing else she could do. It has been 12 days and I will be calling in the morning to make sure my return is put on immediately!!! Needless to say I will NEVER, EVER make a purchase from this store or any Big Lots again!!

I live in the the lower valley in texas. Big Lots stores are very convinient for me because they basically provide me with all my needs, with the exeption of one store in Weslaco, Texas. It seems to me that that is one of the most unorganized store in the valley. I would understand having piles of boxes on the lanes for stocking once or twice a day, yet at some instances i go more than once and i can't even get through the isles to purchase what i want. Asside from that, the management personnel beleive that they are always right and are rude to customers, especially this female whom i believe is the assistant manager. She seems lack management skills. From what i know, i am not the only one she has encountered with, yet i am the only one that has decided to state the situation to this coorporate offic. I am a bit supporter of Big Lots, yet attitude like hers is what turns customers away.

PURCHASED A TABLE AND CHAIRS FROM BLUFFTON SOUTH CAROLINA STORE NUMBER 5097 THE CHAIRS WERENT THERE I WAS TOID THEY WOULD BE IN NEXT DAY AND I TOOK THE TABLE HOME DINO AND LEVI THE " SALLES MEN " MORE LIKE SALES CHILDREN DID NOT PICK THEM UP THE NEXT DAY I WAS TOLD THEY WOULD PICK THEM UP AND TO COME BY THE NEXT DAY WELL THIS IS DAY FIVE NO CHAIRS NO F IN EXCUSES MY FAMILY HAS BEEN STANDING AROUND A TABLE FOR FIVE GOING ON SIX DAYS NOW IF YOU ARE THINKING ABOUT BUYING SOMETHING FROM BIG CROCKS MAIL ME YOUR MONEY AND YOUR ADDRESS I TAKE YOUR MONEY AND BURN IT COME TO YOUR HOUSE AND PUNCH YOU IN THE FACE ITS THE SAME AS DEALING WITH BIG LOTS

The store on Hillsdale Ave, San Jose, California is terrible. Big Lots advertissed 50% off Christmas items for Dec 26th. The store is 25 minutes from my house. I went to the store when it opened on the 26th because i wanted to get some more note books that had a snowman on the cover they light up. I bought them at the regular price of $4.50 for Christmas gifts. I wanted to get more because they were so cute. The store had several, I asked a clerk if these were 50% to double check. She said she didn't think so. I asked her to scan it, a lady happened to come by I assumed she was the store manager because she was extremely rude the way she said no they were not. Obviously the note books are a Christmas item with a snowman on it wouldn't you think? I am going to write a letter to the ceo to complain about their false advertising. It waas a waste of my time and gas to go out of my way to shop there. The prices at big lots have gone up a lot especially for the type of merchandise they sell. Thumbs way down to big lots.

I worked at Big Lots Searcy Arkansas for close to three years without complaint and was fired over some made up charge of taking store property for my own personal use. I did dispose of property for the store manager during a cleanup He asked me to haul away some garbadge when the dumpster was full so I hauled it to a landfill. I never took any merchandise without paying for it, nor did I remove anything from company property without instruction from the store manager. Now after 3 monthe I get a threatening letter from a law firm telling me I have to pay $200 for property or they will take action. I have not been told what I am to pay for or if I have anyone who says I did wrong just some stupid letter saying I am guilty.

I'm only giving one star !! If I could I would give a -10 stars !!!! The people that work for that place are rude !!! Really if you hate your job that bad find a new one !!! The cashier got mad due to the fact that my son stepped by the door and it opened !! She yelled out get away from the door I don't want to feel that cold air all day !! Really grow up if they would not put the check out in front of the door then the door would not open that much !! My son is 10 really how could you make a kid cry !!! As a Mom I don't put up with that I gave her a piece of my mind !! I told her were so could go even called the store manager and he was just as rude !! I will never sho the BIG LOTS AT9131 FIELDS ERTLE RD CINCINNATI OHIO AGAIN !! As For Linda the cashier really grow up !! It's cold it's winter move to Flordia if you hate the cold !!!

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been with big lots for almost 18 years, this company is a joke we work overnight and corp. is in charge of the lights and ac units. We worked overnight tuesday and it was about 25 degrees out we had no heater on and the manger had to go up stairs(2 FLOORS) EVERY HOUR TO OVER RIDE THE LIGHTS, after the crew got sick the manager was upset because we started missing work because we had no heat for te 10 hours we worked in the cold,they work us during the day to unload the trucks and than we come in and work overnight (after 12pm) to work on frieght,what a joke as soon as an find something else I'm out of this hell hole!

I would like to address Big Lots Headquarters about investing in security cameras for their parking lots.yesterday,my mother and i were nearly scammed by a man claiming a shopping cart that didn't belong to us hit his vehicle when the runaway cart had been purposely pushed onto the middle of the drive path by a woman getting into the passenger side of a vehicle.Luckily,the cart stopped in the middle of the drive path hitting nothing and no one.I got out of my vehicle to return the cart to the store's premises.When I looked up and saw this woman,i asked if the cart had been in her possession.She very non chalantly answered,"Yes.thank you",as if she didn't give a damn about pushing the cart onto the drive path.To make a long story short,as I was getting back into my vehicle,this same man who thought he'd scam us,i saw on foot not too far behind my vehicle after i'd given the cart to the woman.This same man came from out of no where purposely trying to block my vehicle from moving forward.He began motioning gestures and yelling out the window,but,we couldn't make out what he was saying because his accent was so thick.i rolled down my window and we kept saying to him,"What?" "Huh?"Finally his english becomes clear and he accuses us of first,hitting his vehicle.then,in another split second,he says the cart almost hit his vehicle.This man never got out of his vehicle the entire time he's making these accusations.He caught my mother and i so off-guard,we didn't think to reach into our purses to get our cell phones to snap his photo or take a photo of his license plate number.If there are hidden security cameras in the parking lots of Big Lots,this will be such a help to all innocent parties involved.We did speak to the assistant manager about what happened and she was very humane,patient and sympathetic to this senseless act.She said that she will notify all employees of what occurred.My mother and i did find a police officer and explained to him what happened.He said he'd mention this occurrence to his fellow police officers and they'd patrol Big Lots parking lot.Please invest in security cameras for your parking lots. written Sunday,December 11,2011 @ 8:17pm.The incident occurred @ Big Lots parking lot, store #00547;store address:7565-B West Hillsborough Avenue,Tampa,Florida 33615 (813)249-4818

I have been working for Big Lots going on 4 years. I have been in retail sales for 35 years. I have never worked for such a sorry company in my life! But for health reasons I need to keep my job for the insurance. And I have never been treated SO rudely by customers AND management! I have to keep a smile on my face at all times and I am constantly reminded that the CUSTOMER is my paycheck. Big Lots treats their associates with disrespect, they are only worried about their $ and family. There is NO moving up in the company unless you want to kiss some ass! BUT, after watching their video I think that is considered sexual harassment! Most of the products they sell ARE refurbished so don't buy it unless you want to return it. There are some good deals but, for the most part, you can shop around and get it cheaper. And I do let my customers know where the better deal is. I work hard and respect everyone who shops at Big Lots and only ask for the same respect in return. If another job comes up for me, Big Lots will have been only a nightmare and if I never have to step foot back through their doors it will be their loss. I hope everyone has a safe and happy holiday and Merry Christmas to you all!

As an employee there i am completely disgusted. Not only do our stores lack almost everything people come into buy but we get ripped off for pay. Holiday pay? They promised us that for both thanksgiving and christmas eve. We have yet to recive our thanksgiving pay and were pretty much expecting the same non holiday pay for christmas eve. Ive spoke with managment several times and i have gotten the response "that I need to suck it because if ive got a ploblem i dont have to work for them". Which is true. But I do have a family i need to take care of. Until I have another job im stuck as soon as that happens i will not be shopping or bringing any sort of business to big lots stores.

I WHEN TODAY 12/04/11 AND SAW THIS TOY I WANTED FOR MY SON.IN FRONT OF THE ITEMS SAID WOW LOOK WHAT YOU CAN GET FOR $5.00.SO GRAB IT AND TOOK IT TO THE CHECK OUT AND IT WAS $10.00.SO I WHEN TO CHECK THE SIGN AND SHE REFUSES TO GIVE IT TO ME FOR $5.00. SO I ASK FOR THE 1800 NUMBER AND SHE GIVES ME THE WRONG NUMBER.I WASNT TREATED RIGHT AND IT WAS POOR CUSTOMER SERVICE ..............

I WENT TO BIG LOTS IN BAKERSFIELD OLIVE DR TO PURCHASE AN IN AD CHRISTMAS TREE WHEN I GOT THERE THEY WERE OUT. I TOOK THE DISPLAY UP TO PURCHASE IT AND THE MANAGER LORRAINE SAID THEY DO NOT SELL DISPLAYS. WHEN ASKED WHY THEY HAD ONE UP IF THEY DO NOT HAVE THE PRODUCT SHE TOLD ME A TRUCK WOULD BE IN ON FRIDAY AM TO CHECK THEN. THURSDAY I WENT TO THE WILSON RD STORE THEY WERE OUT. THE MANAGER THERE SAID SHE JUST SOLD THE DISPLAY BECAUSE WHEN SHE CHECKED NO MORE WERE COMING IN ON ANY TRUCKS IN OUR AREA. SHE CALLED LORRAINE AT THE OTHER STORE TO TRY TO GET ME THEIR DISPLAY. LORRAINE SAID TO WAIT FOR THE TRUCK IN THE MORNING IF NONE CAME IN I COULD HAVE THE DISPLAY. FRIDAY MORNING I CALLED THE STORE, THE TRUCK CAME AND THE PRODUCT WAS NOT ON IT. WHEN I ASKED ABOUT THE DISPLAY THE LADY LAUGHED THEN SAID WE DON'T SELL THE DISPLAYS. I ASKED FOR THE MANAGER. LORRAINE SAID NO WHEN I TOLD HER WHAT SHE HAD SAID THE DAY BEFORE SHE THEN SAID OH SHE CHECKED AND IT WAS NOT THERE. SO IN JUST AN HOUR IT DISAPPEARED? NO THEY TOOK IT DOWN AND PUT IT BACK SO I COULD NOT GO IN AND GET IT. LIED TO AND DISRESPECTED. BAD BUSINESS. I WAS JUST A JOKE TO HER AND SHE WAS NOT GOING TO ALLOW ME TO WIN. CONTROLLING. THERE ARE SO MANY PEOPLE OUT THERE WHO NEED JOBS, ONE SHOULD THINK BEFORE THEY ACT. UNREAL!!!

THEY REALLY DESERVE A ZERO RATING. I PURCHASED A FIREPLACE DUE TO NO HEAT IN MY BASEMENT BUT IT DIDN\'T HEAT UP ANYTHING. UNFORTUNATELY, I LOST MY RECEIPT (I AM DISABLED) I CALLED THE CENTEREACH STORE AND ADVISED THEM I HAVE A RECEIPT OF PURCHASE FROM MY CREDIT CARD COMPANY AS PROOF OF PURCHASE COULD I USE THIS TO GET MY MONEY BACK SHE STATED I COULD NOT BECAUSE THEY DO NOT HAVE A CODE/NUMBER TO PUT THE TRANSACTION UNDER. HAVEN\'T THEY EVER HEARD OF MISCELLANEOUS ACCT I WORK IN A CUSTOMER SERVICE DEPT AND WE DO IT ALL THE TIME. I THEN TRIED CALLING THE COPORATE OFFICE 5X\'S AND THE MESSAGE STATES WE CAN NOT HELP YOU AT THIS TIME!!!! THE STORE SHOULD BE CALLED LOTS OF LUCK!!!!!

i drove 45 miles to the store on thanksgiving day to purchase a hoover carpet steamer in raleigh, because the manager at the store in our area said that all the stores carry the same mechandise, which is not true. i get there and purchased the the steamer, drove all the way back home another 45 minutes, plus gas. as we are sitting there waiting to go to dinner, my wife said lets open it and see it, which i do and the thing is just thrown in the box and re-taped,broken, i would think if someone brings something back it should have been checked before re shelving it, i called the store and told them, they said oh, take it back to your local store for a full refund, i did , but it will not scan from that store because the slip is from the other store, i said just have them send one from the other store, no they do not do that either, so guess where im going tomorrow, another road trip, thanks, thats saving money

I hate the so called Rewards Program, the coupon stated on your 'Next' purchase, but when we went to make our next purchase we were told we had to make 20 purchases of 20.00 or more. What a joke. We spoke to Asst Manager and got no where, even inside the store the signs said get 20% of your "Next Purchase" this is just a scam. I found the prices at Big Lots are not competitive with Walmart. I will not return to this scam artist store in the future! Salem , Oregon

Worst company I've ever worked for. They scam there customers and treat there employees horribly. A company filled with lying upper management and false dreams of promotion. Absolutely no training for there staff but expected to do there job. They force there employees into working positions not trained or hired for but hold them accountable. I really don't understand how they are still in business with there expired food and mold growing on there products. Things customers don't get to see but purchase. Sometimes discounted merchandise isn't a good thing. Buzz club rewards is a joke. Most of the time when your card is scaned the register doesn't even except it. Ever wonder why it takes so long to get your 20 percent off? What consumers don't know is employees are forced to obtain a certain amount of rewards cards per there shift or face write ups and or termination if it continues. So next time you shop at Big Lots keep in mind what kind of company your supporting.