Bank of America Corporate Office & Headquarters

I am very upset about B of A's new mortgage payment rules whereby the customer is charged an extra fee if the payment is made from another bank and not made by the 10th of the month. It is especially difficult for low income households and retirees to always have the mortgage payment funds by the 10th of the month.

BANK OF AMERICA!!!!!! THIS BANK THAT I WILL NOT RECOMMEND TO ANYONE!!!! A FRIEND OF OURS PAY US SOME CHECK TO THE MONEY HE OWED US !!! WE DEPOSITED TO OUR ACCOUNT WITH BOA AND THIS GUY CHECK WAS RETURNED DUE TO CLOSE ACCOUNT!!! AS FAR AS MY UNDERSTANDING US COSTUMER WILL BE LIABLE TO PAY THE RETURN FEE!!! SINCE WE DIDNT EVEN SEE THE MONEY TO THE ACCOUNT!!! SO AFTER THIS BANK OF AMERICA DECIDED TO CLOSE OUR ACCOUNTS BECAUSE OF THIS MATTER THAT WASNT OUR FAULT!!! WE LIKE OKAY FINE!! CLOSE THE ACCOUNT!!!! BUT WE WILL NEED TO WIDRAW OUR MONEY AND MY HUSBAND MILITARY PAY COMING TO THE ACCOUNT STILL!!!! THEY GAVE US TILL FEB 15 TO HAVE THE ACCOUNT OPEN WHILE WAITING ON ALL THE DEPOSIT TO BE IN THE ACCOUNT!!!! AS OF TODAYS DATE!!! WE HAVE GOT A DEPOSIT TO THIS ACCOUNT FROM STATE REFUND AND MY HUBBY WENT TO THE BANK TO WIDRAW IT!!!! HE CANNOT GET THE MONEY DUE TO A NOTE STATED ON THE ACCOUNT!!!! I CALLED THE HEADQUARTERS OFFICE!!!! AND THIS WHAT THEY TOLD ME!!! WELL DUE TO THE FACT WE ARE CLOSING THE ACCOUNT NO MATTER WHAT DEPOSIT COMING TO THE ACCOUNT WE DO HAVE THE RIGHT TO HOLD AND TAKE THE MONEY AWAY FROM YUR ACCOUNT AS WE WANTED TO!!!!! ARE THEY FUCKING FOREAL!!!!! BANK OF AMERICA CEO BRIAN MOYNIHAN!!!!!! I WOULD LIKE TO SPEAK WITH YOU IN REGARDING THIS MATTER!!!!! WEVE BEEN WITH YOUR BANK FOR 3 YEARS AND THIS IS VERY NOT APPRECIATED!!!!! YOU CALL US WITHIN 48 HOURS OR WE WILL TAKE THIS FAR AND GET ALL OVER THE NEWS!!!!! WE ARE NOT HAVE NO TIME FOR THIS!!!!!!! NEED TO KNOW OUR CONTACT NUMBER!!!! CALL YOUR PEOPLE IN YOUR HEAD QUARTERS OFFICE TO KNOW OUR NUMBER!!!!!!!! LAST NAME IS HUNTER!!!! AND WEVE BEEN ON THE PHONE WITH YOUR PEOPLE EVERY DANG DAY!!!!! DUE TO THIS ISSUE!!! WE ARE GETTING EVICTED TO OUR HOUSE BECAUSE WE CANNOT GET OUR MONEY!!!!! YOU ARE SORRY ASS BANK!!!!!!

Well for a year I've made the "mod" payments only to receive 2 calls a day saying we are delinquent for late fees and interest. Come to find out they have $30,000 of my money in a separate account and haven't applied any money to our actual loan therefor showing us as not having made a payment. I'm sure our credit is ruined by now. My question to you all is: Has anyone been successful with these issues I've read? If you have please contact me at fisher_mon@hotmail.com

My husband and I had a joint account B.O.A for a few years now, and we separated back in June 2009. In August, we both got our own accounts, and for personal reasons, I made sure I told both people who worked with me on opening up my account, it was very crucial that he would not have access to my account and they assure me that this was my account only, only my name is on the account, and MY address is on the account, not his!!! So up until this month, everything has been fine....until for some strange, unknown reason.....YOUR Rock HIll branch, where I opened my account, MAILED him my January statement. This man now knows my savings, and every transition I have made. It has caused more trouble then we already had. I called the branch twice this morning, and no one will take my call. I am mad as hell. I have been privately violated. No one has even called me back to make sure this would never happen again, AND....I'm gonna call action 9 news, and I want to seek legal advice. I will take this as far as I possibly can because of your banks negligence and no concern to call back and try to explain what went wrong!

My wife and I have told BofA repeatedly to stop calling us with offer for the past few years. They DO NOT LISTEN. Many of the "no risk" offers, if accepted, require the recipient to take specific and often difficult steps to cancel the offer. This is the sleaziest type of marketing. BofA is not a reputable bank.

i have two mortgages with boa,i fell short on my first mortgage by three mths bcause of financial difficulties, they send me notice of foreclosure,i called them to set me upon a repayment plan , because i am not walking away from my home, whomever i spoke with over the phone gave me a period of 8 mths to meet my obligation after i sent in a payment to make the plan effective,which i did within a short notice 7 days, the money was received on time as discussed with the rep. to my surprise i received a call from another rep about two weeks later 1/26/11, telling me that the payment plan was denied and that attorney fee are increasing and that my money was returned back to me. however i insisted to have her review my financial information that i had originally discussed with the first rep who gave me an 8 mths extension to catch up with according to her calculations. what bothers me is that i am wondering whether the reps are really working to help the homeowners meet their obligations or are the working with boa attorneys to squeeze more money out of the homeowners pocket when they are trying to work with boa to meet their payments. by the way she also told me that i donot qualify for a repayment plan

About Bank American , Bank America wrongfully evicted me from my home on December 15, 2010 on a note that wasn't mine and against my consistent acknowledgment to them that it wasn't my note (loan number) I am in the process of filing a lawsuit in the State Court Of DeKalb County on this Tuesday. I will appreciate any assistance that i can use in this matter. i have all the relevant documents to support my defense but I am having a extremely hard time getting anyone to help me fight this Giant of A Bank! Can you help me I have no job I only get unemployment at this time I have a sure win case and all my document to support my case Please help me. By help me you will be helping other home owner just like me and your free will be paid by the bank And Ocwen federal bank, Ocwen loan service, I know your time is costly and your service will be apache I just found after I was Evicted that the loan was not my debt from the beginning I Told that was not by note and B/A Admitted it belong some else in another Name and address and they was not

I have been with Bank of America for over 20 years. I have always had great service until now. Recently, I deposited two checks inside BOA at the counter. They have now deducted that amount from my checking account and no one seems to know why! The first rep said that both checks were bad. This is impossible. Both checks were drawn from very large banks, one of which is Bank of America. The next rep said that both checks were not legible. How would they get the exact amount to deduct if the checks were not legible? I then spoke to a supervisor who said that both checks were lost. She said the teller could have dropped them. They know that the deposit was made because they have the deposit slip. How can BOA penalize me because they lost the checks?? The supervisor then told me that I need to get a copy of the canceled checks from each bank. If the checks are lost, THERE ARE NO CANCELED CHECKS!!!

I am trying to get a refinance through Bank of America. I have been passed around through three different loan representatives, sent paperwork multiple times and sent emails, made phone calls and spent countless hours trying to get this refinance to close. After 4 months of waiting, I called the corporate offices and tried to get some response. I got a nice/helpful person named Christine who seemed to get things working for a bit. My loan rep called and asked for a couple things. She asked me to pay off and cancel my American Express card. I can understand paying it off ($2700) but why cancel that card. They made no mention at all of the over $900 on the card through Bank of America. So, I gave in and paid it off and canceled my American Express. Then I was asked about two items on my credit report (that they had to run again because it had been too long since the last time they ran it) and I had switched from AT&T cell phones to Verizon (that was one credit check) and I am getting a lease on some commercial property (that was the other). I paid a $500 fee 4 months ago because I was told the loan would go through and that they can "make this work." If they want to cancel my loan application, why put me through misery for four months, spend all this time and waste all this money? At this point, I just want to get this behind me and move on. Bank Of America is terrible. They don't seem to know how to do anything. But, I wait here in limbo, waiting for final approval and the refinance to close.

I am having the same issues with b of a, i am in need of help as well. i got behind on my payments 3 months, filed for modification, sent paper work several times, over night mail, reg. mail, certified mail and faxed, 2 years later nothing but stress from the lies all the employees tell. I began making extra payments to get current and was served a foreclosure notices. called the so call bank and was told my payments were not being posted and the manager said,,,, i can not explain why they were not posted...... SO, i did a reinstatement, this so call bank sent me a letter from their system stating what i had to pay to stop the foreclosure. i sent a certified check, over night, and six months later i find out they never posted the funds correctly and now are trying to collect it again. i can do not have the money for a lawyer. so i to am hoping someone will read all of these statements and offer some kind of help for sueing this bank and taking them down. all i want is to pay my loan and for them to leave me alone. GREEDY PEOPLE, SICK PEOPLE.,,,, CAN NOT EVEN FOLLOW THIER OWN POLICIES AND PROCEDURES. Barbara DeSoer is the lead person, she sat in front of congress and lied lied lied. and they believed her. b of a is a poor excuse for a bank. And need to drop America off of their name, they are not worthy of the American name. hope they loose thier a**

Bank of America allows money transfer to companys that you have not authorized to take money out of your account. and do not have an account with. There is supposed to be a signed approval for any company for automactic payments!

BANK OF AMERICA CAN GO TO HELL!!!!!!!!! Worst bank of the world!!! they keep telling me that the house is in foreclosure but not file yet at the attorney and not to send payment they will be sent back. paid the past due amount in full, they denied it and said too late, and basicaly go screw myself. any help what can i do? so far i got a letter to ceo Brian who doesnt give a damn.

BOA is aweful, everything that everyone is saying is so true. What can we do, they cant just hang up on us, transfer us to other people, make up stories and do nothing about it. I did a modification and it too was never adjusted in the system, when I call to find out whey I am behind they told me my escrow went up and changed my payment but I didnt make that payment. Talked wiht another person, my escrow never changed, the system just doesnt reflect my modificaiton. Why wont they help us, what are we to do?

THE BANK OF AMERICA TRAINING THEIRE PERSONAL IS VERY POOR HELPING PEOPLE AT BAD TIMES !

Complaint Affidavit was file in Atlanta, GA in 2008 and 2009 after a requested inquire concerning a large settlement that was never receiver the victim Mr.Bey file complaints with bank of America more than 8 time and bank fail to respond whereas he talk with bank manager concerning account that was set up in his name after been a victim of threat for some the settlement money or recovery the relative are list Rose and Ballard family some of problem arise out a probate matter whereas his information was forge this lead to more fraudulent scheme by the the defendants that grow in two a large number of criminal subject some of whom he did not know i request that the bank make a search my date of birth is 07-14-1966 a lot lie and fraudulent behavior by theses non party to the claims and action was file in court and is on appeal concerning the matter if you have please have you attorney to send letter to 401 South Tryon Street suite 110

Bank of amrerica my but we are missing $700.00 out of are escgrow and every one we talk to does not know where the monney went and will not figure out where it went and on top of that we have been getting letters in the mail that are incerins is not good enough and we need to get more and every time we call them they say it's all good this has been happening for two yaers now

Is it possible to retrieve my checking account records from 2006 through 2009 even though the account has been discontinued?

california 1-866-692-9374 bank of america customer service is the worst customer service i have yet to talk too....they are rude, liars, and promise things that are completely out of their reach....when i asked for a corporate name, and number the manager lorianne refused to give me either...why are these rude ,liars allow to work for a bank as large as bank of america. i am so very upset and don't want you or anyone to do business with this lowlife bank..they provide very very poor customer service..thanks for reading this.

I scheduled a mortgage payment with Bank of America to be deducted on 10/29. They went ahead and tried to put it through on 10/22 - I put a stop payment on it that cost me $25.00 They then tried to put it through on 10/27 - again, prior to the 10/29 date. This cost me $100.00 in overdraft fees, the $25.00 I paid my bank to stop pay Bank of America's payment - and of course their "courtesy fee" of $20.00 for the privilege of posting a payment with one of their incompentant employees. I have asked for a total of $145.00 back due to their errors. I have made multiple calls to them, and faxed them statements from my bank. The people who answer their phones are less than honest - since the 1st fax, I was told it only takes up to 3 days for the payment unit to review the matter. After more phone calls with nothing done with my fax, I finally got a manager on the phone who is doing his best( so he says ) to intervene - he has been working on this a good month believe it or not. This is a very disorganized, spiteful Bank. Apparently no one has authority to truly assist a customer and I have encountered no one who can make a decision to reimburst a small amount of $145.00 that is owed to me. It may not be a lot to them but it is to those of us who live check to check and are trying to raise a family. Not to mention what our time is workt as we spend numerous hours on phone calls and faxing things. Isn't this great service from a bank that took all of our taxpaper tarp dollars. They say they provide good customer service but the walk says much more than the walk!

I also have a sad story to tell about BOA. I had/have mortgage, checking, savings & 4 credit cards with them. A few years ago, they were sending me "cash access checks" and I had almost $100,000 worth of credit available to me. I always paid my bills on time and had an excellent credit rating. BOA changed all that. My credit is in the toilet because of BOA. I confirmed on 3 separate occasions that my "cash access checks" were good to use for about $18,000. I deposited the checks in my checking account and then used the money to pay my Income Taxes. About 1 week after I deposited the BOA checks, they sent me a letter stating that my credit was being reduced and the checks would not be honored. After 12 months of repeatedly calling the credit card and banking divisions at BOA, no one could ever help me out of my dire situation. In addition, I had repeatedly requested that my checking account be closed and they never closed it. I had also requested to turn off automatic bank drafts to pay my BOA credit cards from the BOA checking account and they were never turned off. This resulted in over $400 of overdraft and overlimit fees on the checking and credit cards! This is in addition to the fees and interest the IRS has charged me for nonpayment of my taxes! BOA has ruined my credit. I now tell everyone I know that BOA should be re-named Bank of Rapists!!!!