Bank of America Corporate Office & Headquarters

How dare you associate your name with this great country when you steal from your own.

MY GOOD FRIEND BARBARA LUDDEN APPLIED FOR OBAMA'S PLAN TO HAVE HER HOUSE MORTGAGE PAYMENTS LOWERED DUE TO THE DEATH OF HER HUSBAND. SHE HAD REGULAR CORRESPONDENCE WITH A WOMAN NAMED TERESA. TERESA EVENTUALLY TOLD HER THAT SHE DID NOT QUALIFY FOR THIS PLAN BECAUSE SHE MADE TOO MUCH MONEY. SHE THEN TOLD MS LUDDEN NOT TO MAKE ANY PAYMENTS BECAUSE SHE WAS WORKING ON ANOTHER PLAN FOR HER. AFTER A FEW WEEKS, TERESA SUDDENLY VANISHED. EACH TIME MS LUDDEN CALLED BOA, SHE GOT CONNECTED TO ANOTHER CUSTOMER REP. SOMETIMES SHE WOULD BE CONNECTED TO SOMEONE IN SAN FRANCISCO, ANOTHER TIME TO SOMEONE IN NORTH CAROLINA, ANOTHER TIME IN TEXAS, ANOTHER TIME NEW YORK, SO ON AND SO ON. SHE WAS TOLD EACH TIME THAT "THEY" WERE WORKING ON THE LOAN MODIFICATION. SEVERAL OF THESE REPS GAVE THEIR EMPLOYEE NUMBERS BUT EACH TIME SHE CALLED AND ASKED FOR A REP BY EMPLOYEE NUMBER, NO ONE HAD A CLUE WHO THAT PERSON WAS. ON ONE OCCASION, SHE WAS CONNECTED TO A MAN NAMED ROBIN IN NEW YORK WHO CLAIMED TO BE A SUPERVISOR. HE SUPPOSEDLY WAS EMAILING THE "COMMITTEE" AS THEY SPOKE. I EVEN SPOKE TO ROBIN MYSELF. I ASKED HIM IF MS LUDDEN COULD CALL AND ASK FOR HIM BY EMPLOYEE NUMBER. HE RESPONDED "CERTAINLY". GUESS WHAT? WHEN MS LUDDEN CALLED BOA A FEW DAYS LATER, NO ONE KNEW ROBIN OR ANYONE WITH THAT EMPLOYEE NUMBER. EARLIER IN THESE NEGOTIATIONS, SHE WAS TOLD BY A "SUPERVISOR" WHO SAID HIS NAME WAS MARK THAT HE WOULD CALL MS LUDDEN IN A WEEK WITH A NEW REPAYMENT PROPOSAL. YOU GUESSED IT! MARK NEVER CALLED BACK AND OF COURSE NO ONE AT BOA KNEW WHO HE WAS. CUTTING TO THE CHASE, MS LUDDEN WAS SERVED WITH AN EVICTION NOTICE TODAY, MARCH 16, 2011. IT IS APPARENT THAT BANK OF AMERICA IS RUN BY A PACK OF RUTHLESS, LYING SONS OF BITCHES. THE POWERS THAT BE USE SO CALLED CUSTOMER SERVICE REPS AS BODY GUARDS TO PROTECT THE ASSHOLES WHO ACTUALLY RUN THIS CORRUPT CORPORATION. PLEASE, ANYONE CONSIDERING USING BOA FOR ANY BANKING NEEDS, SAVE YOURSELVES THE MISERY.

how do i register my business with the purchasing department email add vick35@verizon.net

Bank of America is the worst, most uncaring institution I have ever dealt with. Three days ago, they mistakenly levied our account. AFTER they took the money, they charged us $100.00, immediately putting our account in the red. They will NOT give us back our money, even though they admitted that it was a mistake. Do not ever bank with them or deal with their Legal Order Processing Department in New York. The nasty customer service rep who answered my call hung up on me 3 times, refused to give me her name and would not let me speak to a supervisor.

Called BAC corporate at 1230 pm today to try to get information on purchasing a REO home and was transferred to their foreclosure department which does not pick up the telephone unless you have a loan with them, and since I wish to purchase from them, not get screwed by them, I do not have a loan with them. So I called corporate agian and Eldon, who was very helpful, as well as nice and listening,referred me to their REO department, and transferred me their as well. This is where things got typical for BAC. I asked to speak to anybody who could talk with the attorney firm they chose to see what the hold up is with this home. It has come to my attention that their attorney is sitting on the paperwork, and has been for quite some time. IOf she filed some papers with the court, they could get this vacant house back and then I would happily buy it from them. But KSSSFS has no interest in filing papers. So the house sits, deteriorates, loses value, and then BAC collects more money from the government. What a good deal! But meanwhile, people interested in homes cannot get them, workers cannot fix them up, retailers cannot sell supplies to fix them, and people continue to hurt. All because 1 attorney will not file some papers to finish the process of foreclosure on this house that has been abandoned for 3 years. So anyway, while on the telephone with Jerry at the REO office, he continually insulted me by calling me maam; I am pretty sure I was using my big boy voice. When he told me their was nothing anyone at BAC could do( isn't that odd that when you hire somebody to do a job, apparently if they do not do it, you still pay them and can never fire them). I told him that I knew that BAC employees could do nothing, like the rest of the company, but I figured if I got through to someone in a high enough position, maybe, a phone call could be made to the lawyer, and 1 of the thousands of REO homes on BAC's books could finally get off the books and back into the real world and provide work for people. But that was asking to much. He called me maam again, I called him a choice word, and told him I would just take it up with corporate. In this hierarchy that is BAC, the peons are routinely just told to limit what they say, and be as unhelpful as possible. A few, like Eldon, veer of track and try to get things done. I am sure his reward will be a pink slip. How can things get better when the people that cn make them better, choose, that is right, CHOOSE, to let them get worse. I had purchased stock of the Animal that is BAC and made a nice piece of change of my 260 shares, did not set the world on fire, butmade money. It is amazing, now seeing how they operate that their stock would ever appreciate, or how they continue to exist. Also, I had a high-interest savings account with Countrywide which BAC swallowed up. Some time after enveloping Countrywide, BAC got around to quashing the high-interest part of the account, so I happily took my money elsewhere. Apparently that was a bad move. After closing the account, BAC reopened the account to deposit a 13 cent interest deposit. Very nice of them right, yes until you realize that for 3 months after that deposit, they tried to charge 10 dollars per month for being under the account minimum limit. So for a 13 cent check, they reopened my account and wanted to charge me 29.87, after the check was deducted, to have that account with them. Finally I got that taken care of, telling them to keep the check, but they insisted on spending someone's time, an envelope, and a stamp to send that fortune to me. It is good business to do business where business is good, so avoid BAC like they have the PLAGUE.

B of A is a complete JOKE. I have been nothing but patient with them and prompt in my responses during a short sale process and what do I get in return, a waiting game! It is down to the wire, all the paperwork is done, everything is complete and now all they have to do is stamp APPROVED on my paperwork and move on. They are heartless bastards and didn't deserve to be bailed out! You know who deserved to be bailed out? US, the little people, the PEE-ON's! B of A, wake up and smell the coffee, you are a miserble bank, miserable company to deal with.

I have been banking with Bank of America on and off since 1978. I was even an ecmployee in 1979. I just read a number of complaints of how terrible you treat your customers and I am one included. In 2009 I closed out all of my accounts with Bank of Anerica. My friend was with me as a witness that I closed them. Last year I was notified that they forced closed the accounts that had already been closed and they pulled $400 or so dollars out of my account to pay for bank charges that accrued on these closed accounts. I got statements, but I did not open them as I knew the accounts were closed. Banks are notorious for their stupidity. That is why I could not work for them. I got called on the carpet for helping a cusstomer on my own time,not bank time. I don't trust the bank with my money s I only allow myt Social Security Check to go in there and I pay most of my accounts with Cashier's Checks. Today I went in to get a cashier's check for a payment and I was advised that my account no longer would allow free casher's checks and it would be $10.00. That is the last straw. Because the forced closed for unpaid bank charges for an account that was closed, I now am no longer allowed to open an account with any other bank. I will give my money to a friend to pay my bills out of his bank and I will not do business with Bank of America any longer. Once Obama bailed out the banks they are more impossible than ever. You are the worse bank to deal with on loan modifications and short sales. All the other banks try and work with us. I am a REALTOR and I will not refer any of my clients to Bank of America for a loan or to open an account with you. After reading a number of compaints, I am not the only one disgused with your bank. Your employees are also very rude and unprofessional. The last one I talked to in Customer Service said you will just have to live with this problem for a minimum of 5 years. I am 80 years old so I may not even be on this earth for 5 more years, but his attitude is I don't care the bank says it is your fault and of course the bank never makes errors. I had to cose 2 accounts recently due to identity theft. Your bank is not even a secure place to bank. If I had a lot of money I would have lost almost $10,000. There isa benefit to be poor as there was not enough money in the bank to cover those withdrawals. Another unhappy customer.

Since my mortgage was switched from Country wide to BOA it has been a nightmare dealing with this bank. Customer service...what customer service. They treat you like you are stupid. The on-line system takes forever to update so when you call the reps have one figure and on-line is another. I do not trust this bank.

ALL I NEED IS ALITTLE HELP FOR NOW ( like most of us do now), so I sent the CEO a Letter and got no responds from his. I guess he in his mansion having a fun time while me and my family will be on the street soon. I would like to introduce myself. My name is E. Miller and I live in N.J. . I have a mortgage with BoA bank. I have hit on hard times in my life. My family consists of my son who just came back fromTexas and has no license and is having trouble finding a job, my daughter who is a vet technician, my mother who is 75 and not well, and my boyfriend ( which we were going to get married next month but we had to put it off due to all of this) who works part time for now because he also having trouble getting a job. I have always worked. My last job i had for 5 years and in May of 2010 I got sick and had to go out on disability. After 5 month I was well enough to go back to work but when I tried I didn't have a job any more and no unemployment either. I have a heart problem, an ulcer, migrans, depression and possible Raynor sydrome(which is a ciculation problem). Now I can't even get medical help because of no health insurance or money. My house is in need of a lot of repairs, but I can deal with living like that. I have run out of heating oil a few time but again I keep it cool in the house and just wear warmer cloths. What I can't handle is the fact I tried to refinance my house back in Jan. 2010 because of the high interest rate. I paid a lawyer in FL. only to find out now the firm is going out of bussieness and even the BBB change them to a F standings and they will not answer my phone calls. Now I am going into foreclosure. I have no job (which I appied for sooo many jobs but hear nothing), no money or imcome and soon no home and no where to go. I am getting sicker over all this. I have applied for help and never hear anything. Its hard for me to get any where because I have no car and now can't afford a car.There isn't even alot of money for food anymore. Everyone in the house does the best we can do but I guess its not enough. Please Please look into your heart see if you can help me or know anything I can do ( I can even work from home on the computer for you to pay it off if you want) to keep my house and remain here (my mom is too old and sick to move and its to cold up here for us to be living on the street) until I can get back on my feet and take over my responsabitly like I'm suppost to be doing for my family. I hate asking for help but I don't know what else to do. It is so hard to write eveything down and explain it on paper because there is so much going on here, so I did my best. I have been trying to call the number that was sent to me and no one ever answers or nor do they call back. I don't understand why but in now my account will be close by 3/7/11 which is monday PLEASE PLEASE HELP

Worst bank ever!!! They never answer their phones. I was told to use their credit card because there was no yearly fee. I got it and guess what? A letter showed up in the mail saying they will be charging me $59.00 a year to have it. They should be paying me! I will be closing out my account with this bank. If you don't want to be ripped off, run away from this bank!!!!!!!!!!!!

We have a mortgage with B of A with our Las Vegas condominium. We purchased the property for $200,000.00 and now its appraised for $85,000.00. We have requested numerous times to lower our interest rates and declined also numerous times. We have not missed any payments. B of A would rather put you on foreclosure than work with you. This particular area has a lot of foreclosures and short sales. This bank has workers that does not care and will work against you if you are in a hole.

Inapporiate conduct by vice president to employee. Contacted advising counsel still have not gotten a resolution. Im going to eeoc.

KUDOS! to Cristine Macdonald for her superb customer sevrvice and handling of my account when days inn wrongfully charged my account a pet fee of 50.00! ms. mcdonald went far beyond her call of duty and followed up with me everyday she made the necessary phone calls to resolve the situation and three days after her handling it, it was resolved to my satisfaction, prior to that i had been given the runarounds and Mr John Pierre a represantative at bank i met with called me back once and then never returned my calls thereafter and wouldnt come to phone when i would calls! THANK YOU CRISTINE YOU ARE A WONDERFUL ASSET TO BANK OF AMERICA AND I APPRECIATE YOUR PROFFESIONALISM AND EXPERTISE! SINCERELY, ARLENE LUGO

I have been going through a home loan modification application process since August, 2010 ( 6 months) I have sent everything in that they have asked for some of it even twice. Today I was informed that we had been denied due to that a reduction in income is not a just cause to be approved. Was also told that the situations that would warrant an approval of home modification was that either my husband or I were dead or had experienced a catastophic illness. What the hell kind of response is that. I was then placed on hold time after time for 2 hours and ended up speaking to 6 people that couls not offer any option to my situation. I did not ask for a new loan -- I merely asked if I could have the due date on my curent loan changed to 2 weeks later in the month so that I could at least stop paying the late fee of 100.00/monthly. They said no that was not allowed. I really do despise Bank of America. I read that the CEO was given a 9 million dollare bonus in 2010. This is why we can not get any assistance from them.

Ok I opened an account with Bank of America (funny having that name and not caring about the people here) to deposit my Student grant $. This year when I got my income tax chech back I went inside to deposit my check. The reason I did this is because the check was made out to both me and my husband and since he is not on the account they would need to verify his ID. We stand in line for 20 minutes, the "manager" comes by checks his ID, and we proceed to the counter. The teller then checks his ID. THEN, the teller informs me that I have E-banking and I needed to deposit the check through the ATM. So, I asked her if they need to verify his ID inside how would you do it through the ATM? She told me that it would be fine since both of our names were on that check. I told her I didn't think it works that way and if I deposit it through the ATM it would be rejected. She told me that was my only option, so I did it. What do you know? My check was rejected!! This happened about 10 minutes before closing time. I was back 20 minutes before opening time the next day. My check was in the ATM machine and they refused to pull it out and authorize it, even though she remembered me!! Here I am 2 weeks later still waiting for that check with my bills going past due and they don't give a sh*t!! As long as they get their paychecks. I think the worst part is that the teller who didn't know how to do her job is still there. They don't care about anyone and as soon as this mess is straightened out I'm closing my account!!

I have been with Bank of America for years. My credit card account was paid off months ago, so I call to ask if they had 0% APR on balance tranfer. Only seconds later they closed my account because of my debt ratio. I never gave them permission to do a credit check, just asking a question. Is that again the law to do a credit check without your permission! I am so disappoint with them, they were so so rude and unfriendly.

After reading all these complaints I realize I will never do business with any company without throughly reasearching them first. My heart and true frustration and utter disgust go out to each of you. My problem seems minor in compairison but is still very frustrating and wrong. After a weeks visit in Aug we moved from MA to MO to be with my husbands boys from his first marriage. We had an open account with BOA primarly to avoid the check cashing fee they charged for my UNUM check with is drawn from BOA. We also had an account with St Jeans CU in MA which we kept open since we had transactions still coming in and out of. We changed our address with them. For some reason it didnt show we did so. We would write checks from St Jeans to BOA to cover transactions from it. Well since St Jeans didnt update our address 3 checks in DEC were returned to BOA. We realized the problem, corrected it and went on as usual. Here it is FEB, 2 months later and we go to log in online to check our account. It wouldnt let us so we called and were transfered to the excalation or credit risk dept. My husband had the phone on speaker so we the only 2 in the house and on the account could hear her. She refused to speak on speaker and refused to give my husband any info on our account!! I refused to be treated this way and called back. The lady I spoke with at least listened to me and told me that only the Bank Manager could reverse this(which is not correct)! So off to our local branch where the assistant manager who has nothing to do with the excalation dept proceeded to help us. She called them found out the problem and open up a file. We contacted St Jeans who drafted a letter explaining it was "their error" and faxed it to BOA. After 1 week of holding OUR money, charging us fees(still dont know how much)even though there was money in the account we were able to take out a sm ammount!! Supposedly the rest will be realeased this FRI!? After all the excalation dept said ALL of it was available! And they are closing ALL our accounts to include 2 of our minor children who are trying to save money, and theres NOTHING we can do!? No notification of an issue, no rights to show proff of the reason! After all no money was lost as a result, everything was pd! Perhaps I should just see this as a sign be happy and get as far away from them as possible after all of this and all the other complaints!! They say this wont affect us opening an account at another bank,but why dont I believe them?? Over tweleve yrs ago when BOA was switching from Fleet they actually LOST our account!! As reluctant as we were to do business with BOA after that we are pretty limited due to where we live as far as banking options. BOA is most convient but after all of this im all done!! Has anyone else ever experienced this? AS CONSUMERS WE SHOULD ALL GET TOGETHER AND FILE A CLASS ACTION LAW SUIT AGAINST THIS BANK!!! THANK YOU FOR LISTENING!!

we tried to cash our income tax check my husband has an account there at boa first time they said you have to come back with your husband because your not on the acct ok so we went back together they first told me they cant because im not on the acct so we have to cash the check then he can dep it into his acct it will cost 6.oo dollars no problem then the fat ass manager come out she said they cant because the policy is 6 months we said its a tresury check and good for a yr then she said she needs 2 forms of id so i gave her my dr lic and social she said my social is invalid as id i could have bought it at the flee market for all she knows she said she wants a credit card and what bank do i bank at or a passport dam i was born in mo im almost 50 and white what the hell she was a bitch as i was leaving feeling like a piece of dirt she was laughing with another teller looking so smug im mean what the bleeping hell this is boa off heritage pky off 35 i hate you boa i hope you close down you know what wells fargo is much much more prof you suck boa you will fail oh yes you already are

There needs to be a revamping on their so called Customer Service Dept. I initiated a Short Sale in Oct, 2010 and it Sold and Closed on Dec, 2010. Now somewhere along the lines my account got "coded" with a Foreclosure Code (which is derogatory)instead of a Short Sale code. Now my concern(s) are first BofA was in the negoitating of payoff for Short Sale and not once did I ever rec a Foreclosure Letter/Notice. I think they do this intentionally to make you look bad in the Credit Bureau's eyes. In trying to "correct" this wrong coding i got transferred 10,000 times to 10,000 diff people who all gave me 10,000 diff answers!! I even got transferred to the Foreclosure Dept in which a Rep told me i needed to call ReconTrust and speak to an atty. When i did as requested one rep there told me my house was owned now by BofA (due to foreclosure)and it was going up for sale in Jan,2011!! How many times can we get incorrect information....Title search and funds etc were done and wired to BofA in Dec, 2010 due to my Short Sale in which we had a buyer standing by the whole time!! Now i back one more time to ReconTrust just as a "follow up" and Of course i get a new Rep that reveals they have no record of my house being on their list for sale...Amazing 30 mins ago according to one girl it was there!! Personally i think these REPS get the information WRONG FROM THE GET GO and no one is policing them at all! We are getting BOGUS information that they are causing...If my credit is messed up because of this...BofA watch out ....you are up for a law suit

spoke to Kevin White and he said to call him in a few days if I didnt hear anything about the reverel of funds. I opened up a Bank of Amercia checking account and they denied me from opening it. The account was not opened and bank of america still took the deposit of the 25.00 that I had to place in the account to open it PLUS they took an additional 40.00 for processing. I am in awe over this.....