Bank of America Corporate Office & Headquarters

I did a home modificiation with BOA and it has been a nightmare ever since. I paid the amount needed for the modification and my reg pymts were to start 8/1/10 which i made 7/30/10 trying to get off to a good start and have never been late period. I noticed that my statement wasnt right and I getting charged late fees. When I called my first payment was not recorded. In the process of trying to get this resolved, I was bounced around so much to I think I talked to everyone in the organization. They finally tracked the payment down and adjusted my account, would not take off the late fees and I am fighting with them til this very date to fix my credit. Wish me luck and their rating are in the negatives if you ask me. I would never never never refer anyone to them, not even my worst enemy.

5 days till closing-Still waiting for my Miami Dade County first time homeowners bond (2 weeks already) & after appraisal-Still waiting for a new GFE--THE WORST SERVICE IN MY LIFE

I have been with BOA for almost 20 years and i often hear horror stories, but never experienced one in all of my years of service. I have been a very happy customer to tell u the truth, but today i am so upset, i can't speak! I have been out of work for the past 3 years due to a brain injury from a car accident and going from $80,00 to $0 has been a big adjustment, but i have been working on it. I get a fix income and they are trying to get me on SSI because it looks like i may never be able to return to work. BOA laid it on me yesterday. I have some money in bank to pay my necessary bills, like mortgage, insurance and of course tags on car are due and they cleaned out my accout because i had a deliquent balance on my business credit card. I was on the phone for 1-1/2 hours no help, i called back again and was on hold or another hour and a half and finally i called another dept. to get some help and was informed my business account was in default and since they could not reach me they did a charge off for my business accout from my checking account and took all i own. So i cannot get it back cannot pay my motrgage, get tags or utilities or buy foor until next month when i get my next check and everything will be doubled. I have $33 dollars and everything that drops in my account will bounce. I feel like my whole world has ended and they tell me there is nothing they can do, they took the money because i owed them and they will not replace it or some part of it so i can still survive. before my accident i was never behind and i honored any debt i owed, but now they tell me to go borrow some money from a friend or ask my kids to help me. This may seem like nothing to you, but i want to end my life, why keep trying when you have banks, government and people breaking you down.

I also have a loan with BAC, through Countrywide, through Quicken loan, for two plus years I have been trying to get my loan modified and every attempt lead to higher payments. You can't find a single person there that has an ounce of sense. I've talked with at least a hundred people and not one had the same storey, yes I said storey because they make up crap as they go. Ron Sturzenegger, this is my wish for you. Order a complete audit on my account and fix my mess before I walk away and you can have this mess. Good luck, you are heading for bankrupcy too!

On May the 8th of this year (2011) on of my best and oldest friends of over 30years passed away very suddenly and totally unexpectedly. He and his wife (who has also suffered from some severe medical problems in the recent past) had refinanced their home in 2008 with Country Wide Mortgage Company.As everyone knows that Bank Of America (BoA from this point) now holds all the Country wide paper and to shorten up this post my friends had fallen into hard times and BoA threatened foreclosure in the latter part of 2010. My friend then tried to do a workout or mediation under the HAMP program and was in the process of doing this or at least he thought he was doing this when he died. I am a real estate investor and I specialize in doing a number of short sales and I try to help the people stay in their house if at all possible and I have been at this for a number of years. This is how I knew that my friends were in trouble and when my friend died I asked his widow if she needed any help with this situation and she told me that the attorney was going to do it but I knew that this paticular attorney had no clue as to how to handle this situation. So I took over on 5/26/2011. What we did simply was offer BoA a cash buyout of the loan paper for $165,000.00 to buy it out and cancel the mortgage. We were able to do this as my friends death had left a good deal of life insurance proceeds behind. We have been trying to negotiate this deal with BoA since may it's now Sept. 6th,2011 and I have not got any idea of what they are doing. My friends owed $203,000.00 on the mortgage when this started, this amount has now grown inless than four months to $267,000.00 with no explaination. They are still threating foreclosure which doesn't make sense as if they go to foreclosure they are only going to be able to ask 202,000 for the property and the bids will start at $133,320.00. This will be the sales price or the bank will as most often happens at this time in this county the bank will take the property back as an REO and set on it for 2 or 3 years while it deteriorates and isn't worth $75,000.00 then they will list it for more than its worth with a realtor who doesn't want this kind of listing and the place will eventually sell to an investor for about $50,000.00. This is exactly what is going on around here and in many places across this country. We made them a much better offer than they will ever get if they proceed with their present course of action but I guess common sense does not apply to todays banking and mortgage dealings as I witness insane things happening everyday and usually there is BoA behind it all. This is just one of many cases that I know about. It's just that this one is personal. I haven't found a way yet to get someone from this Bank to even respond with the exception of form letters that have nothing to do with the subject. If anyone has any sugestions please give them I am all ears. Ted Gangluff

I hate this bank! They lie, cheat and steal from their customers!!!! All you get is the run around and excuses. Worst bank I have ever dealt with!

Bank of America advised they would help modify my loan once I was late on payments repeatedly. I received foreclosure notices I was told to ignore. Five months later, after dealing with paperwork and reps from both BofA and Fannie Mae, 100 points lower credit score, they refused based on the fact the calculated income from another house but not the mortgage payment I was making! Apparently lying a way of doing business for this corp.

I could write 40 pages about my dealings with BoA But I really dont think it would do any good. but I will make it short. 1st I asked for a loan Modification, Told I didnt qualify or they had no information about a Modification program. Then I was to forced to retire! I applied for a HAFA short sale in Jan of 2011, At the same time I submitted an offer from a quified buyer of $150,000.00. It was 8 months of calls and sending same paper work back to them that we had sent 3 or 4 times. Never did I receive anything in the mail, rejecting or approving my HAFA short sale. The only calls I recieved was ones demanding payments. I must have explained my circumstance at least 25 times, and told they would note in in my computer file (which no one who ever called could find anything) Now after 8 months, we (I say we, because I had an Real estate agent) recieved a e-mail to my agent (nothing to me) that says that the offer was turned down, because it didnt meet the appraisal. Now heres where it really gets goood. The appraisal came back at 139,000 and change, My buyers offer was $150,000.00 Good business to turn it down, right? Well we resubmitted the paperwork with the new offer, but it was too late, the Buyer backed out, it was taking way to long. So I next tried to get a "Deed in Lieu" I was told I couldnt until I cancel the Hafa short sale agreement. I HAVE NEVER RECIEVED ANY PAPERWORK APPROVING MY SHORTSALE" I told the Deed in Lieu people that. They said sorry, you have to cancel the short sale agreement first. Now we contacted the short sale people again, they said short sale agreement was in the mail, (must have talked to PEGGY on that one) meanwhile we have now been notiied that my house would be sold at auction on Aug 31, 2011. After many more calls to the short sale dept, they finally faxed over the Short sale agreement to my agent, which I signed and we faxed back immediatly along with a request to postpone the auction (only 6 days left till auction) Well today is August 29th and we have been notified that my request for postponement has been denied. WHY? they said I had already had 3 postponements and they would not give another, I have on had on other postponement, but of course their records dont show that. I have been on the phone for many hours, calling all the numbers that I had aquired during this whole waste of time process. Bottom line, I have been told too bad, too sad. Your house will be sold at Auction in 2 DAYS. No one cares, no one to help me. I called the trustys office and recieved information on the auction that min bid would 101,000.00!!!!!!! What a bunch of idiots, why would anyone invest in BoA with that kind of stupidity and lack of leadership. they will take 101,000.000 instead of the 150.000.00 that was offered almost 9 months ago. I have tried to get the number of the CEO of BoA, But of course, I think I could have gotten the President of USA easier. Thanks for Nothing Bank Of America... Jim BEll

my husband and I went 2 and half years trying to get a loan modification needless to say it never happen. How is it that they can use our hard earn money to help them out but be dam if we the people can get an help now our home is up for a short sale. One bad winter and now we lose our hope and dreams and at 40 something we have to try to rebuild our lives. who will even rent anything to us because of our credit, I hope Bank of America falls hard!!! why didn't the president do something for us the people of America that needed some help while still helping the banks ??

I have been banking with BOA since 1997. I have banked in Texas, Tennessee, and now North Carolina. I have not had one single issue with this bank in this time. It is the best bank, bar none, that I have banked with. I have several personal bank accounts, a business account and have had several home mortgages. I want this bank to succeed. I'm not sure how other people conduct themselves, but for me it has been a zero error bank.

He guys. BOA is hurting real bad. From all these states suing the crooked Bank to letting go over 3500 laid off. You reap what you sow. Allot of customers are leaving BOA. Lies, corrupt, greed, dishonest. I have no mercy for this bank. They need to close down. NJ

Hi. I am an office furniture liquidator in southern California. I want to find which department or whom I have to contact if we want to participate in bidding your company's surplus sale. Please let us know your surplus department and how I can put our company name. E-mail : cubicleliquidator@gmail.com

BOA is nothing more than legalized thieves! Their workers lie, put you off, stall, do anything they can to do to steal for this bank! I do not know how these employees can look at themselves in the mirror every morning with a clear conscious. I would be ashamed if I were them, but I get the feeling they do not care what they are asked to do as long as they get a pay check from this crooked bank! They are doing all they can to make us late on our house payments and continue to lie and drag their feet, when infact, they are supposed to be helping us clear up a simple issue. We had not been late one single month on our house payments until this happened, now due to their crooked ways, we are two months past due and they have raised our house payment by $69 with no reason or excuse given, other than they want to make sure we have enough in our escrow account to pay our taxes and insurance (which we do). Then, when we were unaware of this increase, we made our normal payment (as we have a fixed rate, and had to no reason to believe it should be increased) by automatic bank pay and because our insurance increased by $7 they refused our "partial" payment and sent it back to us. Of course, when they sent it back, it took almost two weeks for it to reach us through the postal service (imagine that), which in turn almost made us late paying the second payment. Now guess what, the second payment is showing up late as well (surprise, surprise!!), even though we made the second payment on time as well. Not to mention, they raised the payment yet again this month with no reason, and if we don't pay this payment increase, it will be yet another "partial" payment and they will reject it and send it back to us, making us...(you guessed it) three payments late!!!! We all know what that magic number means....FORECLOSURE!!! Supposedly, there has been a new law passed now that will not allow a mortgage payment to be received unless it is for the entire payment amount. Fine I say, but don't increase the payment to whatever you want and then say I didn't make my full payment!!! You lying, stealing bunch of crooked thieves!!! You will get yours some day! I rue the day my mortgage was ever bought by these crooks!!! They think they are so big they can and will do whatever they want and us little people have no recourse!! Our government is probably in on this too, why else would there have been a law passed to allow them to do this to us?!?! I am almost to the point of telling them to take the house, we've only lived here a little over a year now and if this is the headache we are facing from here on out, it isn't worth it! If they want this house that bad, they can have it!! A home is where the heart is anyway. This bank is evil and everyone affiliated with it will become evil as well!! They need to hang their heads in shame for being so underhanded and greedy and treating people the way they have.

What a poor company to deal with. My account was in jeopardy since my divorce in 1999. No help from Bank of America then to remove the ex wife even though I had divorce decree papers. No help now after 12 years stuck on a card with the ex. Went through all the hoops and circus stunts trying to get separated from the ex by means of going through all the paperwork that BoA sent for us to fill out. No response to any of that in 4 months now. On the phone with them today and they told me they sent information in a letter. I asked what address did they send it to? The wrong address. Jeez, I got the bills ok but not any important info like this....I'm livid! The end result was to close out an account in order for it to be over. I called to get the balance, sent the large sum of money to close the account, now the following month I get a statement in the mail, still with our names joined for eternity stating that I still owe money....this no less for interest accrued since the bill was sent to them for close out amounts. No wonder our country is in such poor shape.

RLC again,,,,what kind of lying sos have we here...the net says corporate offices here but they told me on the phone to send further communication to the corporate office in Delaware

I have a problem with the Bank of America credit card dept., anyone also have issues with them?? supposed to set me up on a special Hardship program, but lied to me, and did not, keep sending me nasty letters, & calls, etc. Does anyone know of a Class Action Suit against them ?? I would gladly join.

It seems to me that we should all stop paying our mortgages. Let BofA have ALL our homes. Life goes on for us. Hopefully it will sink them. Karma is a bitch.

Bank of America is the worst bank on planet earth1.They charged my account $25 am onth for years without my knowledge and when i found out last week they only said sorry ,paid me $150 and said they couldnt refund me anymore of my money.this week im transferring and closing all my accounts with this stupid bank,im sure they won tmiss me they have too many clients,customer service to them all is a foreign language.

I hope you burn in hell. You're everything that's wrong with this country.

We were approved for our loan modification in October of 2010. We mad the "trial" payments. It is now August of 2011. We signed all of the final modification paperwork in March, and that all would be cleared and final as of May 1st, 2011. We FINALLY receive a call back They have informed us that our modification has been "suspended indefinitely". I have filed complaints with the OCC, The Federal Reserve, and my State Attorney General's office, and it STILL seems to have gotten us NOWHERE!!! What in the HECK is going on here???