Bank of America Corporate Office & Headquarters

Still good to hear B of A (BA) is completely clueless when it comes to helping their customers in hardtimes. Why did the government bail these idiots out? Three years ago I tried to do a loan mod on a property that we then decided to make our primary residence. Went back and forth with numerous BA reps and always got a different answer, payment plan, etc. Plus, as noted by previous posters, they always lose your updated paperwork you send in to apply for the loan mod. I finally said to hell with it and moved out. Guess what it is still sitting their vacant. If these idiots had competent staff/economist/bankers, etc they would push hard to approve these modifications. Oh but wait the feds will bail them out...maybe they are smarter than we think. I guess if I knew someone had my back what the hell would I care about losing money to deliquent property owners(must be the new American Way). I was even willing to make some kind of payment then, but they have let the property sit vacant and deliquent cause the feds will just bail them out further. Total crap..BLAH! Now with the current property BA wants to due a deed in lieu of foreclosure. Do an internet search on deed in lieu with BA and it doesn't sound like it gets any better. Eventhough BA offers it, there is certainly no guarantee it will happen. It is suppose to save you the grief of what???Public Auction? Quicker credit recovery?? Seriously? Chapter 7 here I come!

bastards you misplaced my mortgage payments in 2010. And you reported me to credit bureau. You had taken my money and placed it somewhere. It is an internal problem I am told. I am still unable to correct this. I have done nothing wrong. Bank of America tells me now in Jan 2012 that they inherited this problem when they aquired Country wide. What the hell bullshit excuse is that??? you sound like Obama full of excuses for not being able to do your job. You should be closed down. I hate you all

My home loan was sold to B of A and what a nightmare! BoA allowed my former husband to remove my name from the house I bought. I didn't know this until he left 1/1/11 and I inquired about the loan status. I was told they wouldn't talk with me because I wasn't on the loan. He didn't make payment for 6 months. Still wouldn't talk with me and I made the payments current. Tried to assume the loan since former husband had no job and couldn't make payments. BoA turned me down on MY OWN HOME because I didn't have 24 months of savings in the bank. BoA still wouldn't talk with me. They will talk with former husband but not to me who is willing to accept the responsisbility of the loan. So by the court order I have the house but former husband has the loan which means I keep getting screwed because BoA still won't communicate with me and let me know the status of the home. WHAT A BUNCH OF IDIOTS!!!!!!!!! I have tried to make things right and Bank of America would rather have an irresponsible unemployed child have the loan and let the house go into default than allow me to assume the loan on m,y own home. What am I to do! Bank of America is not American - they are idiots who will self destruct sooner rather than later!

I took out a home equity loan with boa, I also took the borrows protection program they offered. I paid on my home equity mortgage for 3 years then I was laid off, it took borrows protection plan over 6 months to make their first payment, yet I am stuck paying daily interest for the loan and late fee's. I am one of the people who have the borrows protection for 1200 months which is 10 yrs,, that is what my contract says, after I was unemployed a year borrows protection program took me off, I called made 42 phone calls in 4 months time, finally corprate head quarters, was trying to help me, I was being harrassed with 3 calls a day, it took them months to straighten it out, now borrows protection program will not pay daily interest rate or late fee's because they didn't charge them and boa told me they couldn't stop them it is done by computer. I told them there is something the matter with this, it was their error and I have to pay for their error. I started working again single mom of 2 kids making 1/3 less, I was late on 3 home equity payment, boa told me I could motify my loan, I made 3 payment then I get the paperwork in the mail, and my loan was paid for 6 years, I now owe 1,100.00 dollars more than the orginal loan, my loan modication paperwork came in on a Friday, I tried to call them, left a message for me to accept this I had to mail my signed paperwork back by monday night. I finally got in touch with someone from the loan motification office telling them my orginal loan was 15.500.00 paid on for 6 years, and it was a 25 yr loan, they now added another 21 yrs on the loan, and reduced my payment by 50.00 a month and it is more then the orginal loan. They never sent me back the paperwork how they did their math, I told them I am not signing it, I want a break down because I was never late, until I became unemployed, then I had the insurance, who made payments I guess whenever they felt like it,, now I get a letter they I am refused the motification because I didn't sign the papers and send it back in time, meanwhile I never got a broke down, on how I can owe 16,100.00 and where did they get that figure. now they threaten to forclose. I am only working part time I can barely afford my first mortgage. I know what they did had to be against the law.. does anyone know where I can report them. I was told loan motification would be 2 percent mine was 4.85 percent and adding another 21 years to the 25 yrs loan making it a 46 year loan tell ya the math is fuzzy,, no help from anyone at BOA,,

ALL I CAN SAY IS WOW, BUT EVERYTHING THAT IS WRITTEN SEVERAL OF US HOMEOWNERS ARE EXPERIENCING THE SAME SITUATIONS. IT SEEMS YOU SHOULD WALK AWAY RENT FOR A WHILE AND START OVER, AND CONTINUE TO DESTROY AMERICAN WITH ABANDONED HOMES IN OUR NICE NEIGHBOR HOODS .A LOT OF US IS SURELY UPSIDE DOWN IN OUR HOMES, BUT WHAT CAN WE SAY, THE ONLY THING THAT WILL STOP BANK OF AMERICA IS PEOPLE STOP PATRONIZING THERE BANKS, MORTGAGES, CAR LOANS OR HOME LOANS PUT THEM OUT OF BUSINESS. THAT WILL MAKE A VERY LOUD STATEMENT I WOULD THINK. JOB LOSS LIKE SOME OF US HAS EXPERIENCED, OR HARDSHIP LIKE THEY ASK. HOW ABOUT THAT. WE AS A WHOLE CAN BE VERY STRONG ITS CALLED COMING TOGETHER TO FIGHT WHAT WE HAVE WORKED SO HARD FOR.

My mortgage account was sold to BOA (I am not sure why but wish it had never been). I am in the process of refinancing and will be going with another lender. I have lived in my home for 22yrs. BOA just assumed my acct. 3 months ago. I received a letter that they intended to foreclose b/c I had not made a payment. My house note is setup on a bi-weekly and is ALWAYS paid. Now I am constantly harrassed at my workplace, but cannot get anyone to provide me answers. My concerns were "escalated" to team leaders - they do not even return your calls. I saw on the news that BOA is one of the Top 10 Most Hated Companies. Now I know why.It is just a shame that the citizens have no power over BOA, and no one in government does anything to help. If you can, refinance your home and get another lender - RUN from Bank of America.

Yes we too, are being threatened with foreclosure by Bank Of America..even though they have not posted payments to out acct. totaling $4400.00 from 2009. There are 3 peoples acct. numbers posted to this amount but it has not been posted as payments to these 3 accts. One of these may be yours. We were just notified January 3, 2012 that we were missing 2 payments. After faxing all of our confirmation numbers and bank statements showing were our account was drafted by Bank of America for our payments we are still facing foreclosure on February 5, 2012. As too the $4400.00, they need more time to research while we are faced with foreclosure, threatening letters, and harassing phone calls. Their response after researching for 7 days is hopefully we will get this resolved before your sell date. People this is my home we are talking about. Do not read this and think we did not make our payments etc. We are innocent here and somebody is not doing their job at BOA. One response I got when this first came to our attention was "mam, I shouldn't tell you this but, I can't make heads or tails out of these mortgage accounts, I will send you a printout if you want and see if you can make any sense out of it." These are the people I trust to correctly handle my baking. I advise everyone that has a mortgage loan with BOA to call for a pint out of your account. Have them verify that all payments have been posted to YOUR account.

Just recieved a 2011 1099-C cancellation of debt from Bank of America only stating "Depositoverdraft" no date or other information other that my name and the fact that I was "personally liable"! Only problem is it is not my debt. When contacted by phone I made them aware of this and requested more information, that was years ago. Now they are sending me this form for debt that is not mine which apparently puts me a risk for audit from the IRS? How do you cancel a debt and report it to the IRS without valid documentation or cause. I have never had any loans, credit cards etc. with Bank of America. It is very disturbing that now Banks are able to just create the paperwork they need for their own benefit? I am sure it involves Bank of America getting a write off or bail out from the US government and the IRS!

I am located in Seattle, WA and I live in a very diverse neighborhood, BOA has a bank that is located in what is called in law enforcement circles a "hot spot," and a year ago we did a safety walk and engaged the businesses as well as city services to improve lighting, lines of sight and a clean up so it looked like someone cared, you know who failed, BOA. They promised to clean up their property, remove the ivy from the fence, and have all landscape materials no higher than two feet and to add some additional lighting to the outside-never done. I wanted to email pictures so that they could see and I was told to either fax them or mail them that they had no outside email-REALLY!!!!!!BOA HAS THE MOST RESOURCES AND THE ONLY ONE THAT HAS THEIR PROPERTY LOOKING UNCARED FOR, the rest of the businesses struggle, but their property sure looks better than BOA's! BE A GOOD NEIGHBOR, BE A PART OF THIS COMMUNITY AND TAKE SOME PRIDE IN YOU BUSINESS.

I called bank of america and did a phone payment instead of the girl making both my mortgage payments she only made one even after she said she would wave the fee on the second mortgage payment what a joke they called today and said i was late!They cant even get there payment centers on the right page.

I have been lied to month after month by BOA I have written the NCCOB, my governor the President everyone and I keep getting the same run around we are trying to help you. But I get no calls no paperwork I have signed 12 4506T forms sinc June of last year and they still have not completed my modification however they have suceeded in being able to get a forclosure sale date.

To Whom this may concern: My name is Samantha and I have had the most trouble with Bank of America telling me misleading information. I just recieved in the mail a 1099 no one said any thing to me in reguards about the keep the change transfer when I first opened the account. Also no one advised me that I had to have a savings account to be able to have over draft protection. I also was never told that the keep the change transfer was a program that the bank would give you money or match your savings account. I am no longer going to be banking with bank of america. I will take my money and business other places. They are liars and they try to cheet you how ever they can the same deal with the debit card wanting to charge us $5.00 every month for us using our own money how rediculas is that. This is the worst bank I have ever banked with I will be moving my money asap!!!!!!!!!!!!!!!!!!!!!!! Thanks, Samantha Marin

I just wrote the President of the United States, President of Bank of America, President of BBB and our local Fox 2 news reporting team. I have asked our President to look into the immoral, illegal and unethical practices of Bank of America. They are out to steal away houses from the American people. I have myself been placed in foreclosure status even though my loan is current to the month and I have done everything this so-called mortgage so-called company has asked me to do. They feel the need to harass me 14-20 times a day phone calls demanding payments at my place of business and send threatening letters of foreclosure and legals fees. They are doing everything in their power to steal my home and leave me homeless. I have 90,000 dollars equity in my house and they have tried repeatedly to foreclose on it even if I am just one day past my grace period in the month that I owe. I have documentations of everything, letters, calls illegal harassment on my job all day long. I have decided to sell my house rather than to be in debt to these tyrants. This is the United States of America and we will not stand by while you tear houses away from hard working families who are trying the best they can to hold on to their American Dream... Bank of UnAMerica this is the plight of one desperate single mother and you have a fight on your hands if you think I'm going down without a battle. YOU WILL NOT TAKE MY HOME AND MY PRESIDENT WILL BACK ME UP. YOU HAVE STOLEN FROM THE AMERICAN PEOPLE LONG ENOUGH AND WE WILL NOT IDOLLY STAND BY AND WATCH YOU GET AWAY WITH IT ANY LONGER... YOU ARE IN A LEGAL BATTLE SIR .. WITH ME AND YES ONE PERSON CAN MAKE A CHANGE ... SIT BACK AND WATCH!

My mother died on Jan 2, 2011. Since then I've been trying to gain access to the safe deposit box that was in her's and my name. The bank has done nothing short of make this whole thing a living nightmare for me. Her will is in the box, my brother stole my key, and the bank is more concerned about themselves than they are about no interfering with my rights to the box. I used to bank with this bank many years ago and was disatisfied then enough to pull my accounts. I see that this type of attitude has not changed. Because my key was kept at Mom's house, when by brother found it and took it, this is when all the trouble began. One day the legal department tells me I can get into it and the next day they say they won't. I have to drill the box open to gain access because of my missing key. One day its okay and the next it isn't. This change of mind has happened 6 times in the past 8 business days and I'm fed up. They either have the most incapable legal department or they are just plain stupid. If they don't have my box ready to be drilled by the closing of businss on Tuesday the 17th, I will file a lawsuit against them for access and damages. The ball is their court.

My father has an acct with BOA and has had a problem with his checking account since October. He has called and the person at local couldn't help, the supervisor cant help they have to wait for somfine from Charlotte who is coming down and she never shows. Still waiting for call back. Can't pay any bills. Anyone have any ideas who would be best to contact?

Well, I have a great story. Last year I opened a corporate account with Bank of america. Today I find out that they gave access to my account which I am sole signer on to a 20% member of my LLC that I am in a dispute with. So, they put this persons name on the account and then closed it and transferred the funds in to a new account. Is nothing safe? You are told that no one can have access to your account if you are the only signer and then they turn around and do it and now are trying to cover themselves. I NEED A GOOD LAWYER!!!

I worked at BofA for 11 years and have banked with them since 1995. DDA, MTG, LOC, CC with them just as long. Never had a problem as an employee or customer. Yes, as with every large corporation, there will be some bad employees with horrible customer service. Some mgrs were not so great, but over all worked with great people at the associate and management level. That being said, BofA is a for profit company. It is not a charity. Do you folks ever think that maybe you are part to blame for your financial mess and current predicament?My opinion, great company! Great to work for and great to bank with.

Im tired of bank of america I'm going to BECU

I will make this short and sweet... I need an Attorney who is not afraid of Bank of America to help me suit them for a derogatory loan, bad modification (including adding on illegal late charges), overcharging me for a year on my modification creating a further hardship, instead of reimbursing for overcharging kept money and applied to next month's payment. I was promised a new modification, on record I might add, due to the last one being not good and low and behold was told I was denied because I can afford my mortgage as I am not late. Well I have been late the last five months in a row so I don't know what in the heck they are looking at! I have been fighting this since 2007 with them and Countrywide... to whom sent me a check recently for $100 from a class action suit on PMI being bad (which I have not cashed yet due to the reasoning behind it)... well that is great but my PMI is still bad at $589 a month yes a month. Do you have any suggestions in FL that will help me? I know I have a good case, but just need someone to help me push it through. I appreciate your time in reading my reader's digest version... and any advice you can give me.

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