Verizon Corporate Office & Headquarters

HELLO GUYS FROM VERIZON HEADQUARTERS AND MANAGEMENT IM MICHAEL MCKARTHY AND IM FROM TORONTO CANADA AND NOW IM CURRENTLY LIVE IN FLORIDA, IM 73 YEARS OLD AND I LOVE YOU GUYS ALL OF YOU, BUT THERE IS SOMETHING WE WANTED TALK AND IS ABOUT NORTEL NETWORKS I WAS 17 YEARS OLD WHEN I STARTING WORKING WITH NORTEL NETWORKS, IN THOSE PASS YEARS NORTEL WAS CALL. NORTHERN ELECTRICI WAS ONE OF THE TECHNICAL AND INSTALLATION SUPPORT BY THE NORSTAR MERIDIAN LINE BCM AND PBX I REMEMBER THOSE WONDERFUL YEARS WHILE LATER THE COMPANY CHANGE NAME FOR GETTING BETTER COMPANY AND THEY CHANGE IT TO NORTHERN TELECOM WOW WORING WITH NORTEL WAS THE BEST AND STILL IS, WHEN NORTHERN ELECTRICT CHANGE TO NORTHERN TELECON I WAS 41 YEARS OLD AND WE GETTING BETTER AND BETTER THE COMPANY GROWS VERY FAST AND VERY NICE EVERYONE LOVE NORTHERN TELECOM AND WE MAKE THE NAME OF BUSINESS MADE SIMPLE, AFTER WHILE THE COMPANY IN 1995 CHANGE IT TO NORTEL NETWORKS I WAS SO PROUD TO WORK FOR THEM UNTIL 2007 IM GETTING RETIRE WITH GOOD PENSION, I HAVE TO TELL YOU NORTEL WAS AND STILL THE BEST COMPANY IN THE ALL WORLD SINCE I BEGGINING FOR THE FIRST TIME UNTIL TODAY 2011 NORTEL IS THE BEST, SO GUYS DONT LET AVAYA TAKING OVER NORTEL NETWORKS IN UNITED STATES WE DONT CAREJ ABOUT CANADA WE CARE ABOUT HERE UNITED STATES OF AMERICA, DO YOU KNOW HOW MANY CUSTOMERS STILL USING NORTEL NORSTAR IN UNITED STATES, THINK ABOUT THIS VERIZON, NO BODY WANTS AVAYA IN USA, WE SEE CUSTOMERS BUY AVAYA BECAUSE THEY THINK THEY BUY IT GOOD SERVICE AND AFTER FEW MONTHS LATER THEY SAID THIS IS GARBAGE

SO WAKE UP VERIZON AND GET APPROVAL FROM THE COURT TO LET NORTEL NETWORKS WORKING IN OUR COUNTRY USA FOR MANY MANY MANY MANY YEARS NOT ONLY UNTIL 2017 NO NO NO THIS IS IS FOREVER WWWWW EEEEEEEEEEEE LLLLLLLLLL OOOOOOOOO VVVVVVVVVV EEEEEEEEEEE NORTEL.NETWORKS NORSTAR AND MERIDIAN PBX AND BCM

I received a letter from Verizon notifying me that as an enhancement they intend to remove FTP access on Aug 21, 2011, if you remove a feature please explain to me how this is an enhancement. In this letter they state that they want me to use Sitebuilder to maintain my web site, Sitebuilder is an absolutely horrible application, I write my own web pages and then use FTP to upload them. Sitebuilder does not allow me to access my web pages and I would have no way to modify my web pages using Sitebuilder, the available templates do not meet my needs to design or build a web site. If you’re going to stop FTP access they why don’t you use something like secure FTP (FTP over SSL) so that your users can access their web pages securely? When your DSL was installed one of the features listed was FTP access to the web site. The other choice for me now is probably to move my web site somewhere else at some additional expense and I will have to notify a lot of people that it has moved, not to mention the additional cost of moving to another web host. I am totally disappointed and disgusted with this turn of events. When cable TV and internet comes to this neighborhood this will most certainly be a deciding factor for me. Mendell Turner Account number: 10 5142 2839 508265 09

This letter is to you, CEO Lowell McAdam, Welcome..you start your endevour as CEO of Verizon. You let your 45,000 dedicated employees who enable you to collect youe VERY generous salary to walk off the job! Why? Let me ask you..do you need to worry that if your child is sick you can not afford the co-pay at the doctor? I think not..Are YOU waking up at 3:00 AM unable to sleep because you are not sure if you can afford to buy food for your children this week? I think not! Are YOU concerned that your dedicated, hard working employees, are going to have to pay THOUSANDS of dollars a year for medical, BUT you are not going to give them salary increases to cover that cost of medical insurance? I think NOT! I understand you have a business to run and you are a for PROFIT business..but let's set the public straight..and let them know you are making BILLIONS in profit each year..let's say we get rid of the corporate jet, stop building stadiums that say VERIZON in blazing print..why not reinvest in your employees..YOUR EMPLOYEES who are enabling YOU to make your MILIIONS each year!!!! So what do you say, Lowell McAdam, get off on the right foot..don't look up..look around at those dedicated workers who built this company..because without them..you wouldn't be here.....

Did you know I don't have health insurance and I got to pay mine out of my pocket while I am UNEMPLOYED ,what happen to our JOBS? GUESS!Tell me what that extra $20 billion profits came from and what will they use it for?Will they get me a JOB what that?TELL ME!It funny that they send out a flyer in the mail that there a special on the dsl with the phone for $34.99.I try to get that ,they won't let me have that!I keep tellig them that I won't that because I am UNEMPLOYED!They said that it won't work on my STREET!They want me to get the FOSI!What the hell are they talk about!?I do have DSL with the phone but the problem is that they charging me more than $60 per month and it speed is .5 to 1Mbps with id caller.On the special is the same for only $34.99 with FREE id caller and phone! I don't use the phone to call ,I only use it if some one call me! I use the cell phone to call out.Now I am getting stupied calls that I never got before!I know,because the id caller show phone numbers that I don't know who the hell they ARE! Do you know how much that cost per MONTH?Why don't I get the $34.99 special while I am UNEMPLOYED?!I could save some money to pay off my HEALTH INSURANCE! I DON'T GET IT! What are they doing? Stealing profits from me! For $34.99,you will be surprise how many UNEMPLOYED people in USA will drop Comcast for Verizon for that PRICE! There you go!Here are your profits! That way you can hire us UNEMPLOYED people back to WORK! How that!

i gotta say i was with verizon for A LITTLE OVER 6 YEARS. THEN I NEVER HAD SERVICE AT MY HOUSE THEY WONT FIX AND NOW THEY SAY I HAVE A 900 DOLLAR BILL. KEEP IT UP VERIZON AND I WILL SUE YOU LOOSE BUT YOU WILL HAVE SPENT ALOT OF MONEY ON LAWYERS BUT ILL STILL Laugh.

Its these corporate a holes who think they know how to run the company..when its the WORKERS who run VERIZON. And do a great job at it.. If corporate had it there way they would probably hire all Illegal immigrants so they can pay them $2 an hour. There are no more middle class its the rich and the ILLEGAL IMMIGRANTS who are all on medicaid and have kid after kid draining the system.. The women have kid after kid and when asked who there baby's daddy is. we no understand english. They understand how to collect a MEDICAID CHECK .. What a joke..

I am writing to you to tell you how disappointed I was in your customer service. (I’m being nice) I actually could say a whole lot more, but to be quite honest, your customer service leaves a lot to be desired. I closed my store temporarily at the end of March 2011 because I was moving my store to a new location and the new location would not be ready until June 6th. I did not want to lose my phone number, so I told the representative to forward the calls to my cell phone as “vacation mode” was not available to me. I also told her I did not need the internet service because I would not be in my new store until June 6th. I was billed for internet services for the months of April and May, even though I explained I would not need these services until you come to install for me for the month of June. I called to complain, and was only given a credit for one of these months on Jun 9th. I called to let Verizon know I was ready to have the install done and was given the runaround and it took me several calls to get to someone who could find the address of my new location in your system to set up an appointment for them to come and install my phone line and internet service. The appointment day came and went, and the installer never showed up. I called to find out why, and I was told that I needed to do some sort of “verification” which , according to their records I did not do, but I did do. I reset the appointment, and again, no one showed up for the second appointment. My store opened with no phone line and no way to run credit cards. I have tried to get satisfaction through customer service, and had my husband call for me and he asked to speak to a supervisor and got hung up on. I went the entire month of June with no phone service even though the initial call to have service set up was placed the end of May. I continue to get bills for services even though I switched to Time Warner Business Class on July 1st. I am still getting billed for phone and internet services, even though during this time I received a letter from Verizon saying that internet service was not available in my area. According to my records, I authorized 2 payments , I for $71.74 and a separate one for $100.00 for a later date. Verizon took the whole amount all at once, which I did not authorize them to do, and it caused an overdraft of my account, costing me money. I spoke with Miss Harris when I received my final bill, which came to $98.46. I told her I was billed for internet services for May and June and did not receive these services. I told her I should be credited for these services which was $45.99 in May and $46.95 in June. So, according to my records, I owe you $5.52, which is enclosed. As far as any other charges, I feel I do not owe you anymore than the $5.52. If you feel you need to dispute these charges any further, I will send you my attorney’s contact information. As far as I am concerned, You did very little to convince me you did all you could for me and my business. In fact, your company seemed like it could care less if you lost me as a customer. You are now losing me as a cell phone customer as well, as I will not be renewing the 5 cell phone contracts I have with your company.

The only reason you get one star is that zero stars wasn't available. Your corporate greed is abhorrent. Six billion dollars profit last year, yet you want over one hundred concessions from the working men and women in the CWA and IBEW unions who make that possible. Mark Reed, I challenge you and your executives to agree to the same concessions you want from the workers. You don't have the guts to do it. Perhaps you should rethink this anti-union strategy and realize these workers are the ones who make you those tremendous profits.

I have been very satisfied with Verizon service, your employees do a first class job. Remember that PEOPLE are a company's # 1 asset. IF you cannot and/or will not take care of your employees/people you can consider ALL of my plans with Verizon will be cancelled immediately. Corporate greed WILL be Verizons downfall. Come on over 6 billion dollars in profits last quarter and you want to take more from the people that helped make that profit....NOT FAIR Verizon.

I've used your services for years. Please treat your employees better! This is unfair the way you're treating the union!

CORPORATION ARE BASE OF COOPERATE TO EACH OTHER TO COMMUNICATE TO LOOK ABOUT OF KNOWNLEDGE LESSON TO MAKE A SENSE TO EASY TO UNDERSTAND TO WORDS RESPECT FREEDOM.

Verizon's (DSL) has been lousy, customer service has been lousy today (8-8-11). The scheduled appointment (10 am to 2 pm) never arrived, nor did they call to let us know. Additional calls were made and we were assure someone will be here by 5:30 pm. No one called or arrived. We called again and again ... Finally we were told there has been a problem in the Baltimore dispatch system but they might be here before 8:30 pm. Bottom line: Missed a day of work ... could not work from home with a flaky connection ... Waiting from 10 am to presently 7:15. And talking to customer service reps in another country who did not have or could not give an address of senior officer of the corporation. They are going to call tomorrow between 8 am & 10 am to tell me if they are coming (?). I'll be shopping for a real provider. In marketing, a 1% increase in customer satisfaction equals 1% in revenue.

I would really like this review to reflect negative 1000 stars. I had my land line in MD disconnected with a referral instruction to my cell phone. The referral number was input incorrectly and it took 8 days and 9 phone calls to find out that none of the "customer service" reps with whom I had spoken along the way had written up the change order. I hope nobody twists the knife in their chests when their surviving parent dies, they sell their childhood home and disconnect the phone number that had been theirs for 40+ years. I will never ever have Verizon for landline service again - I'll use smoke signals or carrier pigeon first. Verizon is a shining example of customer DISSERVICE!

Calling DA on Verizon have spent 6hrs 48 min on the phone since Sunday trying to get issue resolved on DSL no luck. Since we have no DSL in cottage where he lives we have been informed to go to a local library to lodge a complaint THIS IS INSANE WHAT KIND OF SERVICE DO THEY OFFER HAVE A TERMINAL ILL FATHER WHO HAS A LIFEALERT BUTTON BUT IS OF NO VALUE TO US WITHOUT VERIZON'S SERVICE. SINCE WE ARE IN RURAL COUNTY WE HAVE ONLY ONE PROVIDER THATS VERIZON I BET NO ONE FROM VERIZON EVEN READS THE POSTINGS IF YOU DO CALL ME 817 470 8084

I have been a consumer with 4 cell phones on the Verizon wortless account, always pay my bill in time this month August 4 2011 i recieved a text mail that my bill was not paid,not even a person to person call, i proceded to call the no cvostumer service no provided only to be send from one Obama supporter to another one finaly got to speak to someone who actually knew what day it was and after explaining that I was holding a cancelled check by Verizon wortless that it was stil my problem ,never ones did they take any type of responsibility for their mistake. This is no longer a company I wish to provde with my money. CONTRACT OUT VERIZON OUT

8/3/2011 After reading all the complaints I can't believe someone has not done anything about the service people get on their phones. We had Alltell and never had any problems till we had to switch to Verizon. We get no service at our house when we used to get it with Alltell. I have been told it is where our house sits, or the kind of roof we have on our house (which isnt different from most houses) or there is something in our house that is affecting the service. What a joke all this is. When you pay for a service you should get service. My husband owns a business that requires him to give people service and he has always provided them with the service they have paid for and never had any compliants. Soooooo why can't a big corporation like Verizon not provide service for their paying customers. It's not like we do not pay enough for the service. Verizon gets their money every month and we get the worst service. So when is someone actually going to do something about it. How many complaints do you have to get before anything is done??????

I have been with verizon forever now have fios. maybe maryland has better customer service but have never had any problems with service requests up grades etc. as a matter of fact they have went out of their way to take care of a personal problem with their phone just wanted to say some nice things about a company I think tries real hard totake care of their customer

Frankly I would rate less than poor based on customer service and billing protocol. Just discontinued phone service with verizon, but was never advised that they wouldn't be paying Direct TV which I paid as a bundle. Then after numerous phones calls, found out that verizon would be mailing out a check for the remaining money I sent due to Direct TV, but it would take 6 weeks. Verizon caused me to be delinquent on a bill to Direct TV, and never offered an apology or to try and expedite the balance owed to me.

VERIZON is a terrible company. I call customer service they are rude. They give out false names and employee ID numbers. When I asked to speak to a supervisor one of the other employees comes on the line and poses as one, then hangs up on you. Names of people I have contacted were Cindy ID# V0PIPCI posed as a supervisor, KATIE ID# 128159...this person said she would call me back never did. I called about a credit...I was told they would expedite the return. 4 weeks later no check. I have now been on the phone for ONE HOUR. I keep getting told I am being put on hold while they get a supervisor....they just hang up on you. I am now speaking with a lady named Jocelynne ID# 127759....been on hold for 15 minutes and she stated she could not gurantee that a supervisor would come to the phone as my "concern" is not important enough to have a supervisor come to the phone. Jocelynne now came back to phone and said a supervisor would give me a call back in about 4 hours. Now she tells me that there will be a 30 minute wait for a supervisor. WHAT GREAT CUSTOMER SERVICE VERIZON PROVIDES......I am still on hold 15 minutes later still on hold......It is now 5:39pm I started with my first call today at 4:05pm. One hour and 34 minutes later still on hold. Ivan Seidenberg who is Chairman of Verizon and makes over 18 MILLION, you should be so proud of your company...still on hold....