Shell Oil Company Corporate Office & Headquarters

your cashier ( female) at (954) 463-2329 817 S Federal Hwy, Fort Lauderdale, FL 33316 keeps asking for my ID drivers license when I buy 20$ gas and ask to pay by credit. I am a regular there, but she asks for it everytime and she even recorded the last digits of my DL number on the 20$ receipt last time I was there, which I found invasive. Maybe she is trying to steal my ID info slowly but surely. I don't plan on returning there for gas. It's illegal to ask for ID as a condition of a CC purchase in the USA, DL number is protected by law. Ignorant people think they can manipulate customer and the law. I don't think so SHELL!!! Educate your employee before you are slapped with a law suit.

The station at 7303 Richmond hwy, is NOT honoring the reward points, I had my giant receipt, and the attendant told me to get the hell out of his station!!!!!!!!!! Alexandria Va

I have been traveling in eastern Oklahoma and Arkansas! I found that most shell stations have a sign that there may be ethanol in the gas! I have a car that says no ethanol at all! What do I do? I have been a shell card holder for ever! Now Must I shop some other brand? Will your company address this for me! I like shell gas! When in my home town my whole fleet is gassed at one location! Thank you, jle

I have used this location twice (9637 Telephone rd. Houston Tx.). yesterday June 6th, I went there for gas and saw that their premium gas was listed at $1.899. WOW! I jumped on it. I informed the crew working after pumping one gallon to see if they were really on crack or was there a promo going on. Well the so called manager informed me he was not the manager because he has only been there a short time and does not know what to do. It was told to me by the other clerk that he was the manager. I asked him to contact the owner or his manager to find out if they were going to honor the price at the pump. He contacted someone named Danny who stated he would contact me in the morning of June 7th. No call by 10 am so I called and was told that they have a theft problem by the night crew stealing gas and he would have the owner call me. No call at all by 12 pm. I do have a photo of the pump price and was told to fill up.

The Shell station in Aurora on the corner of Locust st. and Galena Blvd has employees that are openly rude and racist! One of them actually made a comment about the white customers making their job harder because they can't understand them!!

I went to a shell station with proof that I had enough gas points on my Ralph's card to get the 20% discount and they wouldn't give it to me. I'm retired with disabilities.. Should be neg. rating. I am DAMN angry. Can't read the words to type in for validation. I will give it one star but should really be a negative for their dishonesty.

Customer service all the way from corp level to the locations is very poor at best. Not any have any respect or give a crud about customers. Your talked to and treated like no one worth a crap.

Why do I have to pay 10 cents a Gallion more at some shell gas stations when I us my shell credit card? I just go over to the B P gas station

i recent got bab gas at shell gas staion in ny they did paid for my repairs i am very upset will them

On July 25th 1985, around noon, a family cabin collapsed near Evanston Wyoming and my back was crushed. A seismographic crew from Shell Oil Company was lunching in a meadow 5 miles down the mountain from the cabin between Coalville Utah and Evanston Wyoming. They landed their helicopter at the cabin site, and their medical crew took care of me and transported my by air to the Coalville Hospital. I have always wanted to find, meet, and thank them for incredible kindness that day in saving my life. They spent hours with me and my family until they knew I was in good hands. Thanks to you all and God bless you for your humanity.

I just would like to mention I was at the Folsom blvd location right off the freeway in California exact location is 8090 Folsom blvd sac ca 95826, well it upset me because the owner of the place was speaking in front of me to another employee in there language and they kept looking towards me. I just felt harassed and embarrassed sense it was done in front of other customers. It could of just been I was paying with change instead of my card and because I was asking too many questions about a certain product, which they didn't seem to care of answering. Overall I just go into this shell for convenience.

Shell Station in Westmont Illinois 60559 damaged my car severely and then drove off. This was on a Roadside assistance call 04/18/2013, and only returned after Police called. Their response "sue us", so I am looking into it. They are nothing but a CANCER in my Town. It's too bad Shell doesn't vet those that represent them to the public.

I've Had the worst expereance of my life Ipre paid for my gas and then was reported to the police it took over 24 hours for them to review security tapes and more time to call the police to tell them they were wrong i got no apology the owener was also very rude i will never do bussines with them agian and hope no one will either thank you for your support

Not a good place I stopped for gas this morning and found a computer plug hanging out of the gas pump where you swipe your card. I reported it to the attendant and she tried to open the pump with her keys of course none of her keys worked. With the massive accounts of credit card fraud and identity theft this, to me, is a big issue. The attendant said she would shut the pump down.

I stopped in your disgusting Shell station on Saturday afternoon around 1pm 4/13/2013, to purchase gas and some lottery tickets. I went to use the bathroom, wow, I turned around and walked out, my wife did the same thing in the ladies restroom. The whole store smelled like a sewer, and you serve food in there! I will try to contact Sarasota health dept and food sanitation Monday, please close this down before somebody dies with food poisoning. The location is, Northgate Blvd, Sarasota Fl.

I dont care what others say Shell gas is great, All the stations i have been to in Arizona are always very good. The prices are a bit high but my car has 125K on it and I think a better quality grade of gas helps. GO SHELL your the best

I have traded with shell for sometime and have been using Kroger points to buy gas at the stations. It was a 10 cent credit when I bought gas but the last two times that I bought gas it took all the credits from my kroger account. In fact the last time it was $1.00 off where it should have been 10 cents. This policy is unacceptable and I will not continue to buy gas from shell. Perhaps this does not make a difference but if enough people get tired of the policy you may want to change. I plan to just go back to buying Kroger Gas.

To whom it may concern, These complaints refer to the employee named Patreek (sp). *When he waits on you he is very slow and has a "I don't care" attitude. *When store is busy and only one cash register is open, he stays in storeroom and will not open other register. *Very rude (sexual harassment) to female customers...not surprising because males from his part of the world r@pe women and get away with it. *Will not make fresh coffee even when it's hours old. *Does not keep "Irish Cream" creamer in stock. He is always out for days/weeks. *Restrooms are filthy. The stench fills the whole store. *He talks down to employees, uses harassment and yells at them in front of customers. *He doesn't really know how to give correct change, he has to look at the register to know what change to give...very unprofessional. *Turnover is high in this store. I've talked to ex employees and they give him as the reason they left. I could go on and on, just suffice to say I won't be going back to this station and will tell all my friends not to go there...there are other Shell stations nearby. Thanks for your time, G. Ashbrook

The Shell station at 2020 E Pioneer Pkwy. in Arlington Tx will never take my fuel rewards card.Also, the last time I tried to use my Shell card it wouldn't read. I had to go inside the station. This has happened on several occasions. If my card isn't going to work I won't go again because the station is inconveient for me to get to from my home.

I visited a shells gas station in Mississippi on the 24 of Feburary and the visit was the worst in anything I had ever seen. The cashier started a fight with at least two customers. One man only ask for a bag. If you dont have the right attitude two work in public places then you dont need to work there...... Something needs to be done about this employer becuase clearly she has issues she needs to work out.