Papa Johns Corporate Office & Headquarters

worse delivey ever . order a pizza t 4:55 pm and the order arrived at 5:55pm what restaurant dealing with customer service trains there staff to make piazza and deliver them cold. lise the manage remark to my complaint was the next pizza i order is free. are you kidding me a free 1 hour cold pizza . if i wanted a cold i go the supermarket. . thank you store #384 location for your no customer service . sincerly cold pizza customer

i ordered a Hawaiian chicken bar-b-q pizza from the hulen store in fort worth texas . There are a total of 5 in my household 3 kids and 2 adults ......everyone is sick in this house we have had no sleep. We have been vomiting since 7p.m. last night and it is already 7:01 the next day ... i don't think we will order from your business anymore but if i were you "corporate" i would send someone to check the environment of your stores i just don't want this to happen to anyone else's family!

I ordered pizza totaling $51.00 for delivery and when the pizza was delivered I was paying with a hundred dollar bill. The guy that delivered the pizza told me that he could not accept the hundred dollar bill that I could pay with a credit card. If I wanted to pay with a credit card I was have given my credit card information for payment. The delivery guy told me it was store policy. I've ordered pizza from Papa John's in the past and have paid with a hundred dollar bill with no problem. I will not order from Papa John's pizza again. Thanking you in advance for your cooperation on this matter. Thank you, Denise Alfonso

Shame on Papa John! You can give away 2 million free pizzas, but can't spend $8 million in healthcare for your employees! I don't think I'll be buying any of your pizzas you cheap skate.

Because of you stance, and we did get your pizza quite often, on healthcare and lack of care for your employees, the ones that have made you rich, I will never again purchase anything from this company or companies like it...period!

As a loyal PapacJohns customer for years, I cannot begin to express my disgust with you for your recent statements concerning healthcare for your employees. How greedy can you get? You have employees, not slaves. You've lost my family's business.

I called to place an at the cumberland md store and asked to place an order. I told them i had a card for buy one get one free pizza. They said they could not do that only for pick-up,i told them it doesnt say pick-up only and have used it other times before. Asked to speak to a manager and did not get to speak to one.im very upset and will no longer order from papa johns again.pizxa hut will now get my orders.

Dear Papa John's, I have always enjoyed your pizza and the service has always been acceptable. Recently I ordered 2 pizzas from your Marion, Indiana store. I orded a supreme pizza and also a buffalo chicken pizza with no onions. I ordered the buffalo chicken pizza with no onions for my cousin. He cannot have onions because he is severely allergic. When I got home I discovered the buffalo chicken pizza did in fact have onions on it. I am not the kind of person to go around trying to get free food. I called the store and politely asked if they could replace my pizza with a buffalo chicken pizza with no onions. The manager offered a ten dollar off coupon for my NEXT purchase of Papa John's pizza. However; my cousin needed a pizza that same night considering he could not eat either one of the pizzas I feel as though the pizza could have been replaced without the sarcasm from the manager. My pizza did not get replaced and I only wanted a new pizza. Also the manager said both pizzas needed to be brought back without any pieces missing, but the supreme pizza had pieces missing already so the refund was out of the question apparently. When I asked the manager for the corporate number he said: "We do not have a corporate number located in the store to assist you." I then asked him when the next available manager would be available because maybe they could assist me better and he declined that request as well. He also threatened to hang up on my cousin during the conversation. This was all at about 9:45pm on November 28th 2012. Thank you for listening. Sincerely, A concerned customer.

There is no one in our family, and NONE of our friends that plan to give you anymore money. Poor, poor guy, are you afraid you'll go broke??? Bet your not worried about any health care issues. Will let me tell you, there are people dieing everyday, due to the lack of health care. It's disgusting, and so is Papa Johns

Me and my boyfriend called for a pizza and I tell u it was bad bad bad bad service I was so mad that I just hung up the phone I've worked I'm fast food all my life and even I don't get bad service because I know how it feels I was never order from the papa Johns on Morse road in Columbus Ohio I hope they shut it down because they are rude....I never had to complaint about a fast food restaurant

Because of the comments made regarding Obamacare, neither I, nor any member of our family will patronize any of your businesses until a reversal of policy and public apology is made. Your company's CEO and executive can take a reduction in their exorbitent and unwarranted salaries in order to cover the exceptionally minor increase in cost in order to provide your workers with healthcare.

Papa John's believes that its employees healthcare should be paid by the rest of us. It believes that it owes the people who actually do the company's work, nothing more than a barely liveable wage. It is not enough that we buy your pizzas and make your company enormously profitable, you also want us to foot the bill when your employees need healthcare. What an outrage! This means that I will never let Papa John pizza past my teeth again. Hope you lose thousands of customers. Lord knows, you deserve to when you refuse to address the basic needs of your own workers. Profit-mongering pigs who refuse to give their workers a decent are going to lose customers--pass it on to everyone you know who eats at Papa John's! Postscript: The excuse, "It is just good business!" does not cut it. Good business, when it causes a great deal of unnecessary anxiety and is just another phrase for bad behavior--morally unacceptable--behavior.

I felt the same way most of you did until I read this article. I am not affiliated with Papa John's in any way. eading what has been written about statements I made on the effect of the Affordable Care Act on our franchisees reminds me of a quote from Lewis H. Lapham, former editor of Harper's magazine: "People may expect too much of journalism. Not only do they expect it to be entertaining, they expect it to be true." Many in the media reported that I said Papa John's is going to close stores and cut jobs because of Obamacare. I never said that. The fact is we are going to open over hundreds of stores this year and next and increase employment by over 5,000 jobs worldwide. And, we have no plans to cut team hours as a result of the Affordable Care Act. Clearly there was some misunderstanding somewhere. The remarks that generated the headlines were made during an entrepreneur class I was asked to speak to at a Florida college. I was asked to share my experience as an entrepreneur and to provide the students with real-life small business situations. Unbeknownst to me, until she identified herself, a reporter was there. Here is the part of the interchange that was the genesis of the news: Reporter: "Do you think your -- you know -- franchise owners... are going to cut people hours back to make them part time instead of full time?" Me: "Well, in Hawaii there is a form of the same kind of health insurance and that's what you do, you find loopholes to get around it. That's what they're going to do." Reporter: "My understanding is that if you're a full time employee, which is 35 hours or over, you'd be covered. Or if you're part time then you wouldn't be. So wouldn't some business owners just cut people down like 34 hours a week so they wouldn't have to pay for health insurance?" Me: "It's common sense. It's what I call lose-lose." The reporter asked what I believed Papa John's franchisees would do in response to Obamacare, not what Papa John's would do. In fact, her question was "wouldn't some business owners just cut people down like 34 hours a week so they wouldn't have to pay for health insurance?" My answer: "It's common sense." Companies like Papa John's are largely a collection of small independent businesses. The average Papa John's franchisee owns three to four stores. Since our franchisees own the restaurants they operate, who they hire, how many hours they give each employee and what they pay each employee is up to them, not me or Papa John's. Like any small business in these economic times, our franchisees are under a tremendous amount of pressure on costs. During that same interview, talking about Obamacare I said, though it wasn't widely reported: "The good news is 100% of the population (full-time workers) is going to get health insurance. I'm cool with that." "We're all going to pay for it. There's nothing for free." "And this way I get to provide health insurance and I'm not at a competitive disadvantage ... our competitors are going to have to do the same thing." Papa John's, like most businesses, is still researching what the Affordable Care Act means to our operations. Regardless of the conclusion of our analysis, we will honor this law, as we do all laws, and continue to offer 100% of Papa John's corporate employees and workers in company-owned stores health insurance as we have since the company was founded in 1984. John Schnatter is the founder, chairman and chief executive officer of Papa John's, which operates and franchises more than 4,000 delivery and carryout pizza restaurants worldwide.

Papa Johns here in Fort Wayne and New Haven used to be the best around. They had by far the best sauce and toppings and the absolute best chicken strips and wings. I moved to Anchorage Alaska approximately 4 years ago. Now mind you not only does the Papa Johns there leave alot to be desired, but all of them do. No one up there knows how to make pizza, wings or anything italian anywhere. So after 4 years I moved back to Ft. Wayne and moved to the Waynedale area on the west side of town. Approximately 2 weeks ago we ordered a couple of pizzas, chicken strips and wings. To be honest I was absolutely appalled at how bad everything was. The sauce on the pizza was terrible, it tasted like it was just plain tomato sauce and no spices. The chicken strips were not strips at all but these little chunks of completely dry, tough and tasteless chicken. The wings were not any better instead of baking them with the bbq sauce on them, like they used to when I ordered from the New Haven store, they literally just threw some sauce on and that was it. Not to mention they forgot some of the sauces and it took them 50 minutes to get our order to us. The New Haven store used to get our food to us in 20 to 25 minutes. Now I do realize these are franchised and of course probably are not owned by the same person, but the one in Waynedale (which I think is on Bluffton Rd.) has unfortunately cost you 2 customers. We were loyal and happy customers years ago when we lived in New Haven and got our orders from that store. Unfortunately it is apparent that even though your stores started out being the best have since spiraled into the worst. I trully hope you and your board of directors will look into why the quality of your food has gotten so bad. I would hate to see an Indiana pioneer fade away due to someone simply not paying attention. Sincerely, Lisa Depew

We eat at papa johns 2 or 3 times a month. In Russellville ar. Half the time web site will not order pizza. Then you call store will no help you so we lose the points for free pizza. Then you get a free pizza and web site will not let you order. Then call store an they will not help. We drive 20 mile to your Russellville store. NO more!!! We will eat at our local Pizza Hut

Papa John's is my favorite pizza but the negative stance taken by the corporation regarding health care in this country gives me little option but to change my loyalty. As has been said, it's business and I appreciate the fact that you are making what you consider a sound business decision. The decision I make regarding my business is that I'm not giving it to you. Sad to kiss my points goodbye.

John, Sell pizza. Don't sell policies or politics. Your pizza was my favorite of the chains, so much so that I decided to work for you just because I liked it so much. But because of your greed and stupidity I will never eat it again, because I can't support your rhetoric and foolishness.

Shame on you for denying health care insurance for your employees. I have been a loyal customer, but will no longer buy your pizzas as long as you take this anti-American position.

Papa Johns says they are going to cut back on employees because Obama won the election because it will add 15 cents to the cost of a pizza. I would have paid the difference. I do alternate where I get pizza, but Papa Johns has now lost me as a customer. It is ashame that the local pizza store suffers because of a management decision.

I was going to say; I will never buy pizza from you if you can't pay for your employees health care. But from reading all these bad comments you may not be in business for long anyway. The CEO don't care about customers or his worker and it shows.