Lowes Corporate Office & Headquarters

Don't buy the Valspar Signature (self priming paint) We bought two gals of blue to cover white paint??? It took two coats,Thank God my husband works for the CT Attorney General,Lowes and Valspar will be on the News CT Attorney General is running for office and love being on the News,LOOK OUT LOWES/VALSPAR Do not buy this junk (it won't be on tv much longer)

Allow me to list the ten different phone numbers I have had to call or have been transferred to. I purchased a washer and dryer along with the extended warranty. I called to try and find out about the recalls on my washer only to find out that they were not able to tell me even though the number I called said they could. I was given another number for whirlpool. Then, transferred to what I thought was the department for scheduling. Wrong! An Hour later, I finally got a supervisor on the phone only to find that they could not find out whether my washer had a recall and it was to late to be TRANSFERRED again to try and schedule someone to come out. Supervisor gave me another number to call the next day. Never had such poor customer service! I don't care what kind of deals Lowe's has next time. Buying from a company that backs up their products and provides customer service to their customers is important. Lowe's here's a number for you to call- 000-000-0000. That's how many customers your company will have with the type of service you provide!

I ordered a Headrail and Valance on 8/21/10 at the Cape coral store 1651 Ne Pine Island Rd 239/573/6377. This order was ordered wrong from the start, I have had nothing but problems and having to argue with the store to get it right, I did not received the right parts to put it up then this lady at lowes wanted me to bring it back, its 150 inches long,Iam disabled and that is why it was delivered to me,I had to get on the phone again and argue with a man named John, you sure make it hard on us older ones to do business we have to fight to get what we paid for (shame on you for treating a old disable veteran like this. we hope the problem can be solved with out any more problems. John Thomas 239/772/8177

We purchased a toilet to be installed by Lowes. We explained that the one there at the time was 25 years old and wanted to be sure it would fit. They said no problem We paid $35.00 to have the old one removed. The day the plumber arrived with the toilet he said that he could not install it as the old toilet was smaller then the new standard. He took it back and when my handicapped husband(who drove over 100 miles to get to the house), we do not live there, went to the store to get a credit they made him sign a new credit card charge for $35.00 for absolutely nothing. They threatened him that if he did not sign it they would call security. My husband is handicapped and they made him stand and wait over 1 hour for any help at all. They were rude and nasty and very unprofessional. We would never purchase anything ever again from Lowes, and since we live in a 2300 unit 55 plus development, we are posting this on our bulletin board. The store was on Federal Highway in Pompano Beach, Florida, The Assistant Manager who was rude was named Mark.

recently my husband went to lowes in Danbury to replace burners in his Model 3615 Perfect Flame four burner grill. SN 071518. The sales rep sold him a generic replacement and avoided telling him that this had been recalled for many dangerous reasons. we have relocated and had not realized the recall. Please send me an RI so that I can return this. Do not have the sales receipt (because of the relocation and shuffling of papers that happen with that). I do find it a little "uneasy" when this is the only way to complain or reach anyone at corporate. I would think all is public knowledge and, of course, when I do find the corporate office information will also CC any correspondence with them. everyone should read the reviews and realize that the problems could actually be life threatening. dottie carlson thatdee@charter.net marble dale, ct 06777

I say 0 stars but you didnt go that low on your own. I am furious with the racist commercial for carpet. The super smart black couple. The informing knowledgeable hispanic..and the usual DUMB WHITE GUY. Why not put him in black face? or a sleepy siesta position and a big droopy mustache ..oh wait..for today...HIP HOP GANGSTA and Murdering Drug lord running through Arizona. NO? Then make an AMERICAN COMMERCIAL. JUST TALK ABOUT THE ATTRIBUTES OF THE PRODUCT IF ITS MADE IN AMERICA! Racism is racism in EVERY color and I am sick of it in white.

2 years ago we purchased a washer from lowes store in muskogee, oklahoma with an extended 4 year warranty. august 23 the transmission goes out. notified august 24 the service reps. to have washer repaired. got a courtesy call on fri th 26th got model number couldnt find serial no. to order part. we were told it would be 5 or 6 days to get part and get machine repaired. TO DATE WE HAVE NOT HAD A WASHING MACHINE FOR ALMOST 3 WEEKS. WAS TOLD THE PART COST $250 FOR A $328 WASHING MACHINE. IS THAT NOT RIDICULOUS! IS THIS REALLY COST EFFECTIVE? IT SEEMS SO MUCH SIMPLER FOR EVERYONE TO JUST REPLACE THE MACHINE... OR IS LOWES JUST TRYING TO MAKE US SO FRUSTRATED THAT WE SAY FORGET IT? THESE EXTENDED WARRANTIES LOWES IS SELLING MUST BE WORTH NOTHING BUT AGGRAVATION AND GRIEF YOU CANT GET ANY COOPERATION FROM STAFF AND WHEN YOU COMPLAIN TO THEM THE BUYER SEEMS TO BE THE ONE AT FAULT. SOMETHING IS VERY WRONG WITH THIS PICTURE. JUST ADD US TO THE CLIMBING NUMBERS OF LOYAL CUSTOMERS WHO WILL BE TAKING THEIR DOLLARS ELSEWHERE ALONG WITH EVERYONE WE TELL ABOUT OUR LOUSY EXPERIENCE WITH LOWES

We recently purchased granite counter tops from your Matthews Township Pkwy store in Matthews, NC. Our salesperson, Josh Curtis, was, by far, the most knowledgeable, courteous and helpful young man you have in that store. He went above and beyond to help us in our selection and even picked out beautiful backsplash tile to go with our granite!! We certainly will look for Josh for future purchases at Lowes. We are in that particular store almost every week for one thing or another and find your employees to be most helpful! Please take the time for congratulate Josh, as he deserves it!

My husband and I were out in front of the garden center looking at the fruit tree's in March and it was around 8:00 p.m., and my daughter told me to come to the other side of the table that the tree's were on so I start around and one of the employee's had pushed one of the carts under the table and some of it was sticking out and the lighting was so poor out there you could not see and I feel face first over the cart and had to go to the hospital. They still haven't paid my doctor bills or sent my money back on my medication I had to buy, and I even had to go to the ER another time because I was still in so much pain. The manager came out and took a report and all and even said it was there fault because of the cart being in the way, and when I feel to comfort me they brought me a couple of cement blocks to sit on you know how comfortable that was? Not at all, now when I call they will not answer my calls at the SRS center and when I leave a message they do not return my calls and I am still getting doctor bills. I guess I am going to have to get a lawyer to settle this for me because I am wanting this taken care of my doctor bills paid, my money I put out for my medication and some for pain and suffering. So be careful they don't care.

WIFE AND ME WENT TO LOWES TO LOOK FOR A WASHING MACHINE. WE SEEN ONE MARK DOWN AND GOT IT. ON A SATARDAY THE 28TH OF AUGUST. ON TUESDAY LOWES DELIVERED OUR WASHING MACHINE. THE TWO MEN HAD NO LOWES VEST ON AND NO PROPER TOOLS TO DO THE JOB CORRECT.THEY ASK ME TO USE MY DRILL THEY DIDNOT HAVE ONE. THEY HOOK UP MY WASHING MACHINE. TURN IT ON AND LEFT. MY WIFE PUT IN SOME WASH TO FIND OUT WE HAD A LECK IN THE HOSE. THEY CAME THE NEXT DAY WITH THE WRONG HOSE. THEY CAME BACK FRIDAY SEPT 3 THAT HOSE HAD A HOLE IN IT.WE HAV E BEEN GETTING THE RUN AROUND WITH PEOPLE WITH NO ANSWERS AND NO CUSTOMER HAPPNESS. MY WIFE TALK TO THE STORE MNGER JESSIE ASK FOR HER MONRY BACK HE TOLD HER DO TO THE SYSTEM HE COULD NOT DO THAT WE HAVE TO WEIGHT 10 TO 14 DAYS. HE TOLD US THAT THEY DIDNOT HAVE A NOTHER WASHER TO OFFER.MY WIFE AND ME ARE VERY VERY UPSET WITH LOWES AND IN THE FURTURE WILL NEVER DO BUSS WITH LOWES AGAIN. LOWES ON MILLERVILLE BATON ROUGE LA VERY VERY UPSET

My handyman purchased roofing material from the Lowes in Culpeper, Va. in November of 2009, but wasn't able to get the roof finished until July 2010. When I went to return the excess roofing material ( 7 sheets of plywood and four complete bundles of shingles), I was told that the order was over 6 months old and I wasn't able to return the excess. All I wanted was credit to my account, but was ref[used. In the past year, I have spent in excess of $10,000.00 at this particular store, but will no longer do any business at this store or any other Lowes. Home Depot gets my business now!

I want to thank you for the added interest charge on my credit card! A $233.74 charge was added, due to purchases on a "no Interest" for a year. Did Lowe's go in with the banking business? must have, now its screw all who uses our card. I promise, Lowe's,your card will never be used again and I will never shop in your stores. I will also let my friends know of the very poor attitude of Lowe's Co's. You had the potental to become a super store, now it is a SLOPPY way to do business.

I bought all my large appliances from Lowes. I bought the extended warranty on the washer and dryer. The dryer broke and Lowes couldn't find anyone in my area to fix it. Four days later my 3 month old dishwasher broke, again no one to fix it. It took me three months of run around and promises to get them replaced. I spent countless times(and money) going to the laundry mat to dry clothes...Its hard to carry wet clothes in 100 degree weather to dry and not have them sour!! I feel like it took way too long for a solution. I will not return to Lowes for anything else!!! hmw5026@hotmail.com

On Wednesday 8/25/10 about 4:30pm I received a telephone call from an employee named Candy in regards to employment. I had applied for 2 positions. Candy was calling me to set up an interview appointment. Candy asked me if I would prefer Friday or Monday. I chose Monday. Candy gave me a choice of several different times that were available. I chose 2:00pm. I show up at 1:45pm on Monday for my interview. The lady at the service desk telephoned Stephanie in human resources and told her I was here for my appointment. Several minutes later the lady at the service desk gets a call. So with the lady relaying to me what she is being told over the phone is that my appointment is scheduled for Friday. I explained to her that I was called last Wednesday and the appointment was set for today at 2:00pm. Then I was told that I was marked down for an appointment last Thursday and that the position has been filled. The last thing said to me was to keep checking. Needless to say I will NOT keep checking. As a person who has shopped at Lowes for a lot of my home improvement projects, I will be hard pressed to return to Lowes for anything.

0 stars for Lowes in South Lebanon, Ohio

We ordered blinds for our entire house from Lowes located in Plymouth Meeting, PA (Store #757) and spent nearly $4,000. We are overall extremely disappointed with the way the entire order was handled. First, the order arrived severely later then specified in the contract and the initial installer failed to establish contact with us and thus the installation was performed later then expected. Finally, during our installation, the technician realized that the person, who came out to measure our windows, missed a window and therefore additional delay and inconveniences are introduced. Though the Lowes staffs were friendly and appeared to be knowledgeable, but overall poor customer satisfaction/business practices were demonstrated during this transaction. For these reasons, we will not shop at Lows again and in addition, we intend to report this situation to the Better Business Borough (BBB).

I purchased a washer and dryer from Lowes in Beavercreek OH. I selected the Whirlpool 5200 series. Told the sales person that this is want I wanted to purchase. He put them in the "system" and scheduled a delivery date. I went pu front and paid cash for them. One day before delivery, the sales person called me back and said that he put in the wrong items in the "system". Instead of the 5200 washer/dryer - he put in the 5100 dryer and the 5200 dryer. So I basically paid for two dryers - different models. I was upset, he said that he would make it right. Like a fool I trusted him to do his job. I told him that I wanted the 5200 series washer/dryer - he said no problem. I ended up getting a refund of $6.45 (which made no sense to me). The next day they delivered my washer and dryer. I noticed that they were the 5100 series - again I was extremely upset. I couldn't get to the store until Thursday - delivery was made on Tuesday. On Thursday, I took all receipts in hand and told another sales person that I wanted what I originally came in and THOUGHT that I purchased - the 5200 series washer/dryer. He looked at everything and just shook his head. He fixed the entire transaction in the "system" and said that there was a price difference of $0.87 - and that would be taken up in the sytem. Another manager came over to complete the transaction in the "system". I was thankful that someone was going to take care of the problem and give me what I originally told the sales person that I wanted. When I finally got the time to actually look at all of the receipts of this "comedy of errors" purchase - I found out that they still owe me money. Bottom line - if you need any major appliance - GO TO BEST BUY, SEARS, anywhere but LOWES!!!!!!!

Contractor HERE!!!! Applied for a job at Lowe's (Bad economy, steady paycheck needed.) I got denied again!!!! I am not a felon, I dont do drugs, and got plenty of experience and yet they wont take me. I HAVE REAL EXPERIENCE not what Lowes CLAIMS their associates have. I know people who work for Lowes and they come to me ALL the time asking for advice. They are full of it. I cant make sense of the situation so you as the consumers do the math. Home Improvement specialists or low balled cheap quality productr sales people??? I think number 2. Have a nice day Lowes, you can burn my resume now cause I will NOT work for a company with no morals.

My husband and I order flooring through lowes on August 8th, 2010. We were told by the sales person that it would be here in 10 days. I just happened to call our local store on 8/13/2010, to check on the status. The sales assocaite proceeded to tell me it was going to take an additional 2-3 weeks. Yes 2-3 weeks. I am so mad. I called the store manager Patrick who was suppose to call me buy the end of business today, but guess what he never called. I called again and I was told that he had gone home for the day.

FOR YEARS I TRIED TO GET LOWES TO REPAIR A REFRIGERATOR THEY DROPPED AND HID DAMAGE. I HAD TO EVENTUALLY GO BACK TO SEARS FOR A NEW ONE WHERE SERVICE WAS EXCELLENT. WHEN I SAW IN THE WALL STREET JOURNAL IN AUGUST THEY WERE HAVING TROUBLE AND BLAMED THE ECONOMY. I AM SURE THEY WILL NOT LOOK BACK AT THEIR POOR CUSTOMER SERVICE AS A CAUSE. I HAVE SINCE GONE BACK TO HOME DEPOT WHERE THERE EXPERIENCE WITH POOR CUSTOMER SERVICE IN THE PAST HAS LEAD TO A REVERSAL FOR THAT COMPANY. IN DISCUSSION WITH OTHERS I THING MY EXPERIENCE IS A CONSENSUS.