LA Fitness Corporate Office & Headquarters

without sign a contract by me thay took money for the personal training . In the contract somebody scrible my signature . iam going to the court to get my money back.I spoke to la head office no use thay all get a share. Iam a member in long island club Thay are smart to cheat you NOW I join other club never in la fitness dirty place

I've never dealt with such rude, condescending customer service as I just did with the "customer service manager" at LA Fitness. I've been a member for 3 years. My job now pays for my membership, so I cancelled mine in August to save the $40 a month. Hugely important with a new baby in this economy. LA still charged me. Won't refund. She belittled me and insisted I had no organizational skills because I didn't get "certified mail" when I sent my form in. (even though her records show I did call and did cancel) Join a different gym-even if it costs more. Any company who only cares about money and not the customer isn't worth doing business with.

This gym is a rip off...someone else signed me up for an account without my consent and now they are after me for money. I called the corporate office and spk to someone names Yeva...don't care about using real names, because they don;t care about their customers...anyway I rquested my name be removed because I did not sign a contract for any services, nor did I know the account was open for me. I already have a membership with planet fitness and never had an issue with them for the two years I had my membership, so why would I need two gyms? I am still getting the run around about removing my name, and was told the do not have the ability...go figure...even though they say I am not responsible, why am I getting calls for payment. I can contact the Attorney General's, Better Business Bureau, this company needs to be reported ......

First let me say that my personal trainer Mike was the best! But know the company sucks! I actually moved from Arizona to another State and my location was not near a LA Fitness. On Aug 3rd I turned in a letter stating that I needed to cancel my membership after two weeks (I had already paid for two weeks of training sessions and I would just lose my money) Next day I was told to fill out this form they had, the next day I was told I needed something showing a change of address. I complied with all of this. A month later I am getting harassing phone calls because they are still trying to draft my account that is closed. (I had to change banks when I moved, luckly our they would still be stealing money from me)! I call the Tempe location and I'm told don't worry about it we will GET your paper work turned it. Get it turned in! It should have been turned in long ago. I just got off the phone with the corp office and now they are telling me they need a bill with my address, a DL or voter registration card, when will it end! The sad thing is my job assignment is only a year and I will be back in Arizona and fully intended on signing back up but that will not happen now!

To whom it many concern;My Husband is a memeber of la fittness,north miami fl.everyday he works out with two of his friends,when he first joined three months ago ;one of the managers approached them in a very rude aggressive manner and told them they could not work out togeher and coach each other.His statement was it is the gym rules no one is allow to workout together.The purposes of a public gym is to have friends and family to workout join together.The manager went as far to say he thru out a husband and wife for working out together.On sept 10 I called a few friends nd told them Was goin to the gym at 4pm would they like to meet me there.upon meetin I sat with a sales man nd my girlfriend went with another sales person;while my husband nd three of our other friends were already on the floor workinout.my girlfriend went off w a trainer i went on the machines by myself.about a half hr later we all met up for a brief moment to be my shock hearing a male voice I turned around and saw three staff member standing over our backs like bouncers;the manager said dont play ur selfs,I know what ur doing.This was because my girlfriend was explaining the prices they gave her for a memebership w a trainer.The manager was rude and had no business walking up into our conversation and to insulte us in any manner...w should not have to be force to use a trainer from la fittness and the fact that people want to workout together should not be against any club rule.I feel our staff are over reaching this is ABUSIVE .

Ive always been pretty happy and satisfied with all and any LA Fitness ive been too. none of the trainers are friendly but besides that ive always had a great experience wether it be Redlands, Ca, Highland, Ca, Hollywood or Universal City, Ca. UNTIL we moved to Pasadena and dealt with Bonovitch the african Trainer or manager. Not only does he make inappropriate anti gay remarks, he makes sexist remarks in front of the whole gym how he does not like training men, youll always find him touching the women, he was involved in an altercation with two potential members and threw them out of his office, he was involved in another altercation yesterday cursing behind a closed door. After this experience, were contemplating on canceling our membership and joining 24 Hour or Equinox. Im pretty disapointed in the staff, their such a great club but After Pasadena, Me and my spouse will definitely look into other clubs

Worst experience ever with any Club . They are just sales man promise something upfront and do something else on the agreement . Read agreement carefully . Just go by agreement not by that they say or promise. Look each details carefully . They promised me membership till DEC-10 and i found out thy charged me more then they promise for initiation fee and i have fund only till Aug-10. There salesman are complete feud be CAREFUL with them . Please, shop around and find out the best deal before signing up at LA Fitness . They are complete feud .

The one in saint Louis park is really bad, The Manger over the sucks, he is not good for the Customers specially for the newly coming, Don' know why the Company have him there. they are losing Customers

THIS ENTIRE COMPANY IS RIDICULOUS. I LIVE IN ATLANTA, GEORGIA AND I WENT TO ATLANTIC STATION GYM AND CAMP CREEK. I SIGNED UP FOR A TEMPORARY MEMBERSHIP BEING THAT I AM IN COLLEGE. THEY SEEMED VERY NICE AND HELPFUL WHEN I REGISTERED BEING THAT ALL THEY WANT IS YOUR MONEY!!!! I TOLD THE REP THE EXACT DAY, THE EXACT WEEK, THE EXACT MINUTE I WAS LEAVING FOR SCHOOL. HE ASSURED ME THAT THE CANCELLATION PROCESS TO MAIL THE CANCELLATION WOULD BE FINE. ITS CRAZY TO CANCEL A MEMBERSHIP YOU HAVE TO MAIL IN A LETTER TO THEIR CORPORATE HEADQUEARTERS WHICH IS ALL THE WAY IN CALIFORNIA!!! THATS GOING TO TAKE DAYS FOR THEM TO RECIEVE. NOW MY ACCOUNT IS GOING TO BE HIT AGAIN WITH FEES I DONT HAVE!!!! DO NOT GO TO THIS GYM NO MATTER WHAT!!!!! THEY LEAVE YOU MONEYLESS AND WEAK

My wife signed up for l a fitness and the young man she spoke wit didn't tell her everything in the beginning like u only have a ten a trail peroid and now she can't get out of her contract also when she calls the trainer he never calls back until three days later!!!!I am in Atlanta Georgia don't sign up for L A fitness its a joke and a rip off!!!!!

I am very angry with LA Fitness, I was told I signed up for a membership that would allow me to go to any fitness center, well I moved and I was told by the Lewisville Tx La Fitness that I couldn't workout there unless I paid $100.00 upgrade fee. Furious customer. This club is not customer friendly at all.

Children’s area, had a another child inappropriately touch my child. When we complained they told us they don't believe us. I'll spend the rest of my life attempting to dissuade business from going their direction.

LA Fitness is just like a used car salesmen. They'll tell what they can to get you to sign up. Then it's o' sorry that's not our rules. I learned from experience, get it writting and have the sales rep and there manager sign it. No matter what they say. Ask them that then there attitude changes quick. Behold the truth comes out.

To whom it may concern: the reason I'm communicating via this method is because I have been trying to enroll back to the LA Fitness Club from a promotion that I got from my e-mail but when trying to sign up there's always a problem . I have tried four times with four different credit card and the problem is always the same. the issue is that at the final step the "review step" does not let me finish because when trying to submit the information this message appears at the bottom; "The name "Antonio I Hernandez" you entered must match the name "Antonio I Hernandez" of the primary member above. my name is the same exact name I put twice as the requirements says but always say that the name doesn't match. can anyone help sign up or finish the last step where I always get stuck. thank you so much. I look forward to get a solution and an answer to my situation . I really want and would like to go back to LA fitness for the 8.95 per week special with no initiation fee. I was member once but I had to stop going for some issues. please reply back ASAP. antonnyny@yahoo.com cell phone 8323724021 thank you for your time.

The LA Fitness located in waukegan Illinois is the worst gym/fitness center that i have had a membership with in my 30 some years of working out in gyms. management allows members to wear whatever type clothing they may want to wear .. jeans, hats dress shirts i've seen, you name it people are wearing it .management allows members to carry beverages around as they workout .. which can be exceptable but you have to make sure the members throw thier garbage away, management does nothing to ensure cleanliness. The equipment is constantly broken, and in a state of ill repair.. squeaking... so loud in fact until you don't even want to use some of the equipment because it's so loud until it breaks your concentration, and this place has been open all of a year and a half. peoples lockers are broken into, the bolt cutters are given out to whom ever ask for them , and they don't even have to sign for them and most times mangement doesn't go with the people with the bolt cutters.Now rumor has it that members are paying cash, and not having the money taken out of any personal acct. and people are paying much smaller monthly fees than when the gym first opened. and lastly i must say that the trainers and mangement don't help the members that are unfamilar with the whole fitness experience, people that have never been in a gym before, these typs of people are left to just wonder around aimlessly, or just hang out and watch. overall opinion and rating ... NOT GOOD !!And i'll be cancelling shortly. I understand that it comes down to money and the rest doesn't matter but the bad reveiws keep coming and word of mouth about a bad place just keeps traveling.

I signed up for a membership in June 2010. However I was unable to attend at all because my 13 year old daughter was diagnosed with Cancer. She went through Chemo and Radiation for 3 months. I never set foot in their doors because I were busy tending to her. Now I am able to work out but they want tp charge me 110.00 for the 2 months that I did not come. I have spoke with too many people to name regarding this. I feel that because I never used the membership and already paid 180.00 to start the membership that should be enough free money they got already. They still want me to pay the 110.00 plus my regular bill will be due next week. This total 165.00 + 180 and I never been there that crazy.... LA Fitness cares about themselves

Worse experience I have every had working with a company.

this gym SUCKS ..... they are the RUDEST ppl I have ever delt with and a complete rip off.......I joined the gym on sandy plains rd in marietta, ga. The had the nerve to try to charge me an extra month because I cancelled 2 days after the (expected date) well I guess when you are mailing it to CALIF from GA there might be a delay...... uhmmm its 2010 snail mail is the best they can do??? might want to invest in some new technology. I had to relocate for work due to a layoff....you think in this economy that piece of S#&t gym would have SOME regard for the ppl that may or may not rejoin. I DEF WILL NOT!!!!! EVER!!!!!!!!! On top of everything else the girl i spoke with Kaylen hung up on me..... NICE No wonder there are SOOOOO many complains on here!!!!!!!

I just wish i could put in to words what a s**t hole LA fitness is, they wont even help me with my contract with not being able to go to the fitness club due to my little sister slowly passing away from lukhemia... I hope that everyone one of these greedy jerks burn in hell on this one!!!

I am a cardiac patient - less than 2 yrs since triple bypass. I specifically asked numerous times BEFORE signing on the dotted line, DO YOU HAVE TRAINERS WHO ARE EXPERIENCED CARDIAC REHAB TRAINERS? I was told YES. I advised, I HAVE A LONG TERM PROBLEM WITH MY KNEES & SHOULDERS and was told, "No problem, our trainers are very experienced and can help with that too" So I signed up and turns out, NONE of the trainers has ever had any cardiac rehab experience and their answer to my knee and shoulder problems is MORE WEIGHT!! Since starting workouts with them, I am in constant pain and cannot lift my right arm more than half way without extreme pain. They focused only on weight training and not once did any of the trainers discuss cardio workouts for me. Now I am trying to get them to cancel my membership and stop dinging my credit card and of course, that is an ongoing battle. WHen I spoke to my bank, the guy at the bank said he had problems with them as well. This place is a rip off and they will tell you anything to get your money. Then, they hide behind "rules" and "policy". I called for a fax number or email address so I could send them a letter and was told - sorry, we don't have a fax or email. That is such B.S. but they won't give it out. I mailed a letter to my local club and it came back undeliverable by the post office. What next??????