Hyundai Motor America Corporate Office & Headquarters
10550 Talbert Ave. Fountain Valley CA 92708Hyundai Motor America corporate phone number:
(714) 965-3000297 Reviews For Hyundai Motor America Headquarters & Corporate Office
I just purchased a 2012 Accent. I drive 40 miles to work on the interstate everyday. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car it gets worst.Onetime, I almost ran a car off the road. Terrifed to drive, I took the car into the dealership and was told it's my electic power steering. I was told there's nothing they could do to help me. They told me I need to get USE to the sensitive steering. Seriously! I was told, by the dealership, the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit my car will go in that direction very fast. This is VERY dangerous. Hyundai needs to fix this problem before someone gets hurt.
I purchased a 2009 Hyundai accent four door manual, it has 54,000 miles on it and the clutch is slipping in 3-4 gears,this car is babied no hard driving,called dealership and they right away tell me if its wear and tear than I will have to pay about 1,000 dollars to have repaired, what happened to your fabulous 100,000 mile warranty, 54,000 is low miles to have this happen. Seems all they did was try to get out of paying for repairs. Will not buy another one,the dealer also went on to tell me my car was actually only warrantied for 60,000 miles so make sure you read between the lines.
I will never buy another Hyundia as long as I live! I dont care if I have to walk! I've owned 2 Elantras, both having problems that no one could figure out. My lastest one a 2005 bought new and bought the extended warrenty, has a vibration in the front end that no one knows whats wrong.I have bought new tires, 4 new stuts & replaced the front axels and motor mounts. The dealership (Earnhardt)said they want to find the problem and they would speak with corporate to get the engineer to come and look at my car. Of course they never did. They waited for my warrenty to run out and coroporate says they are choosing not to give me any good faith. Whatever that means. Even though the problem was while my car was under warrenty. The dealership lied to me and corporate treated me like I was an idiot. I guess I was in buying a Hyundai. Your warrenty sucks,your dearlerships suck! The only reason I gave you one star is because you gave no option for minus stars! I have a big mouth and I will tell anyone that will listen not to ever buy a Hyundai. Even though I am stuck driving a shit car for now, I will have a bumper sticker made telling people what I think of this car. I've done it before.
On March 15, 2012 I went online to look at the new Hyundai Accents. I had been reading good reviews about this vehicle and priced one with my local Hyundai dealership (Route 60 Hyundai). On Friday, March 16 I was contacted by one of their internet salesmen and asked if I was interested in purchasing a new Accent. I said I was, but already communicated with another salesman earlier this year and we agreed to wait until the summer when I would have some more principle paid off on my current vehicle. The salesman that was on the phone asked me to see him before noon on Satuday, March 17, and that he can get me "out of my current car and in to a new Accent." I met him on Saturday and we agreed on a 2012 Accent GLS 4 door with all of the options. This car had 134 miles on it and was returned in one day by an older couple who actually traded "up" as I was told. This vehicle was considered pre-owned so I knew that all of the warranties may not be in effect but the 5 year 60K mile bumper to bumper warranty was and that was enough for me. We went through all of the negotiating and hoops that new car buyers go through and within 20 minutes I was told that my credit was fine and I was approved by Hyundai Capital America for 75 months at 5.9% on the pre-owned vehicle. I signed all of the paperwork, was announce as a new Hyundai owner and shown to my "new" vehicle. I really fell in love with this car. On Wednesday, March 21, I received a call by my salesman that I needed to bring MY vehicle back because no bank would finance the pre-owned vehicle, but all contacted would finance me in a new vehicle. This made no sense to me. I reluctanly went back to the dealership and allowed myself to be coerced out of MY Accent and in to a "new" Accent with less options for more money. I was told that I could pick from three on the lot. 2 were entry level 4 door GLS models and the third was an Elecrolyte Green 5 door GS. I told the finance manager that I wanted to be put in to the same model with all of the options and he said "my boss won't allow that, for we are losing money as it is." Remember, it was the dealership that called me and said they would have no problem putting me in one of their vehicles. I did not know what to do for it seemed as if they were trying to help, which they weren't. I was also told by the finance manager that if I choose the green GS that Hyundai would include 3 years maintenance at no charge. When I signed for my new vehicle I was charged for the maintenance. When I mentioned this to the finance manager, he said he never promised me the maintenance program. Needless to say, I felt lousy, and like an idiot went along with them. The next day when I returned the second key for the GLS, I noticed that the GLS was not on the lot and has not been on the lot since. I also noticed that there were three new Accents on the lot that had been delivered Wednesday evening or Thursday morning. I can only presume that the GLS may have been promised to someone else for it was gone the next day. I went to this dealership with such high hopes and left sick to my stomach. How can someone say "your financing is all set" and then say, "no one would finance you." Do I get my lawyer involved? Will corporate be able to help? Or am I screwed? Any assistance would be appreciated.
I want to say that I will never buy another Hyundai ever again... The customer service that I recieved should have not been given to me.. I was told that "I was one of Those people who have to be told no more than once." What I want to know is what is Hyundai refering to, the reason why I ask Hyundaiis because it came from the employees mouth.. the second thing is when is a customer told no that they cant talk to a supervisor. I dont care if a final decision was made on my case. I find that an email has not even been responded to. I am going to the better business bureau. Hyundai Coperate America does not need to treat people as they have, look at GM.
It was my understanding when I purchase the Hyundai Tucson it had the best warranty of any of the other Auto makers. That is until you need to use the warranty. I brought my car to Global Hyundai because when I went to have my oil changed, my mechanic told me the engine was burn oil and to take it back to the dealer. It was not leaking so the engine was burning the oil. Well I did, they did not honor the warranty in full. I received some story that because I didn’t change my oil exact every 3,000 miles there was slug in the engine and that was the reason I was having engine problem. It cost me $3,100 for them to rebuild the engine and change the belts. I should have only been chargde the $700 for all the belts to be changed. I was interested in the Hyundai Vera Cruise but no more. You do not stand behind your warranty.
I have a 2002 Hyundai, that I take very good care of. It has only a little over 92,000 miles on it and the transmission is going out of it it.The mechanic put it on the computer and found out, that's what wrong with it. I live on a fixed income and theres no way I can pay to have it fixed, you need to quit telling lies when you advertise. the cars aren't near as good as you make them sound. Im so very disappointed. I wouldn't tell anyone to buy one, if fact, I'd tell them to stay away from Hyundai. Shirley Butler.
I brought my 2008 used on 4/30/12. Since then I have had to go back several times. The first time for my antenna couldn't get XM, now my rear winshield is somehow not receiving the signal and I don't have XM, I will have to pay for a new rear window shield. Then I had to have something else done that took 4 hrs and they would not let me leave until they received payment. But the problem was under warranty and they were waiting for payment. I was besides myself, and let them know. The service person told me to watch my tone and then followed me in the bathroom in a threating manor, nothing was done about that. Now I brought my car back again 3/9/12 for engine trouble and today is 3/15/12 and I have no clue what is wrong. I keep getting run around by Hyundai, and the warranty company The Mechanic. Neither of them wants to pay for the engine. I have had to rent a car and had to pay for it myself. Hyundai never offered me a vehicle or anything for that matter. The service department and the service manager is lousy simple as that!!! I still don't have a car and was told I would hear from the service manager in 20-30 mins it has now been over and hour and of course he didn't call me back. Another day wasted and no car.
I brought my car in to have some sensors replaced. This was necessary for my car to pass inspection. It took 2 1/2 hours to replace the sensors and it cost $708 in labor, $1600 total. MY GOD! $708 for 2 1/2 hours labor. I will never again purchase a Hyundai. I have few complaints about the vehicle but your labor costs to keep the warranty are highway robbery.
I want to make a complaint about the woman who harrassed me on the phone after I paid my car note and also the manager who would not give me the information that would help me get in contact with headquarters. I do not want to follow the simple saying tell me and I will file the complaint for you. I want to speak to the highest manager in charge of this shit company and make my complaint.
We have had a brake noise in my 2010 Tucson for over 15 months. Three service employees from our local dealer have ridden with us and heard the noise. Some minor efforts were made to fix it, but the noise remains. Our service manager says that he has seen "about ten" 2010 Tucsons with exactly the same problem, that the problem is a design flaw that Hyundai is aware of but unwilling to address. I took this info to Hyundai, even to their executives, but they are simply ignoring me. A ten year warranty means nothing when they can't fix your car. Don't ever buy a Hyundai.
I purchased a 2012 accent and last knight I ran over something in the road causing a blow out on the right rear tire. I went to the trunk to get the spare and there was none I finally made it to a tire shop and they charged me 40.00 dollars to replace it with a used tire so I could get home. I purchased the 5 year road hazzard warentee. But were do you take it to get it fixed?.Not to Hyundae they have no tires. Hyundae should inform the custermers about this.(No spare,no jack thing and were to get it fixed.)Road side asstance can't even help they will only tow you to the nearest Hyundae Dealer after waiting 2 hours for them. But wait what if the Dealer is closed and just remember they don't have tires what do I do now?
My 2012 Accent clames to get 40 miles per gallon If I am lucky I get around 25 MPG False advertising. With this and no jack and spair tire I won't buy another one. I have owned 4 Elantras in the pass and they were Great. 2012 Hyundae FAILED to make the grade all cars need a spare tire if for nothing else safty.
I went to Jenkins Hyundai in Ocala, Fl. for a simple oil change with an appt. at 3:30. The sales person and managers then held my car and keys hostage while trying to force me into buying a newer vehicle from them. I kept telling them I just wanted my keys and car and they told me the car was still in service at 6:00 pm. They kept telling me they didn't know what was happening, still while pressuring me to buy another vehicle. Then they told me service was closed and my vehicle was locked inside and they didn't know where the keys were. They told me to sign an approval with outrageous figures on it and to drive the other car home. I kept saying I wanted my car and they better get it out for me. Then the salesman was saying he would probably have to take me home. At 8:00 pm I was given the keys and was told they found them in the safe and my car was sitting outside back towards service. I was outraged by the people there and was close to calling the cops. I have since told several people about it and they are horified. Jenkins Hyundai will never Ever get my business, they are still hounding me about buying that vehicle.
May of 2011, I leased a Sonata from Hyundai. To save money on interest, I asked the dealership how much money I would save if I paid upfront the payments times 36 months. Close to $2000.00 was the answer. I prepaid the amount as told by the dealership, and thought my troubles were over. In June I received a statement for the monthly lease payment. I of course notified the dealership and Hundai's financal dept. At this time the dealerships Gen. Manager,Sales Manager,Financial Manager, and Sale Rep, assured me that I didnot owe anything and they would make it right. The next month another payment statement from Hundai Finance. This time I called the Finance Dept. after explaining the problem, they said they have no such policy as to the agreement I had with the dealership. After 2 more months of talking to the dealership, the dealership paid the differents. The dealership did make their claim that they would remedy the problem. For 3 months I received statements from Hundai Finance with a zero balance due. Come January of 2012, a statement from Hundai finance say 1 month patment is due. I contacted Hundai's finance dept again, and they have no clue about the situation. Back to the dealership and talked with the finace manager. He is now trying to get the situation taken care of. Seems the right and left hand are not connected. My solution to Hundai is: Let me pay you the payments of the months I have leased the car and remit the remaining monies. Keep your car, I don't like it anyway.
With only 53000km on a 2004 Elantra the clutch went. Was told by my Dealership that it would cost $1000-$1400 to replace it. After doing a little online search I found that I was not the only Elantra owner having this problem. Called the Dealership today to speak to the manager and he said that 53000km is not too unreasonable for the life of a clutch and it could have worn preamaturly because of my driving style. My last car (1988 VW Fox) had 247000km+ when I finally got rid of it. Told the manager that I was taking it elsewhere to get fixed and once it is fixed I am selling this LEMON and buying a different brand of car.
I am so sorry that I bought this sonata I was pushed and pushed from the sales people. I have never felt such pressure at any dealer like this in all the years I have purchased a car. I felt like i couldn't breath with all the people that were pushing me.I will never do business with them again nor recommend them.
I have a 2011 sonata 2.0 T love the car but have a batt. light that flashes at me every morn.when I leave to take my wife to work. has been back to the dealer and there tech. help line told them to clean groung cables. now it stays on for 2-3 sec.about 2 or 3 times every morn.after that never comes all day.car is going back to dealer 2-6-12 time will tell if they can fix it.they have ran check on batt.checked voltage to batt.checked ok. if anyone has had this happen and has the fix let me know please.better yet let freehold hyundai know there in freehold new jersey THANKS
I own a 2006 Hyundai Sante Fe. In 2009 the passenger seat sensor for the airbag failed. The seat had to be flown to California for repair. Now, in October 2011, the air bag light came on again. This time I am told that the sensor in the passenger side seatbelt has gone bad. It will cost $300.00 alone just for the sensor. A mechanic at Priority Hyundai in Chesapeake, Virginia, stated that the seat sensor and the seatbelt sensor failing is a common problem with that vehicle. So, if it is a common problem, why isn't Hyundai recalling their vehicles to correct the problem instead of passing the buck onto the consumer? I rarely carry passengers in my vehicle and know that the issues are an engineering/manufactuer flaw. Stand up, Hyundai, and back your product instead of stuffing your wallets. I would like to buy another Hyundai but will steer clear of a company that cannot admit and correct issues that adversely affect their product and eventully the public.
I purchased my 2010 elentra right off the showroom floor with 7 miles on it, now with 38,000 miles the transmission is slipping. Not one dealership can find anything wrong with it., About a, week ago I got a call from one of the former mechanics and was told a shocking truth. All 5 times my car was at the dealer it was only checked once. And was told that there was a issue, but the service manager told him just to reset the codes. I have hired a New Car Lemon Law attorney. Now all of the sudden hyundai corp and the dealer wants me to call them to drop the case. The case was filed 3 weeks ago. There promises of replacing the trans and to credit me 5000 dollars to the payoff? My attorney furned it down we are fighting theze big idiots all the way to the top. Looking for people who have the same issues, the more people join the more I rt will hurt them where it hurtz. In the fat wLlets.