297 Reviews For Hyundai Motor America Headquarters & Corporate Office

We bought a new 2010 Tucson. We put on only about 8,000 miles. Problem: Fuel Gage stayes on FULL and doesnt budge. When we attempt to put fuel in,, we can put only a few drops at a time. It will not take any more. We have no idea how full it is. (And, we know it's not even close to being full) Two dealerships said they blew out the fuel line. But said they couldn't fix it.???? We just brought it back again today. No change!!! The gage that tells you approx how many miles you have left.. Goes from 98 to 200..to 156..to 236... to any other # within the course of 2 miles. Also. Occasionally, the Gear sticks in "Neutral" and we have to release it with a screwdriver. I have owned quite a few Hyundai's and talked others into buying one. Now...... I'm not so sure I would buy another one after this aggrevation. What do you think could be wrong? PS: just a note: Do you know how many Dealers didn't know what the rear deflector was that was just recalled on my Tucson. Unbelieveable

I agree we sould get the world out to all about the pour service. I have had nothing but problems with the Las Vegas Planet Hyundai service center. I've takem my 2007 Santa Fe to a service center and it ran great, until I took to Planet Hyundai to have the belts changed. Now I have been back there almost everyweek with belts skeeching, engine light on, vehicle not starting... I am physically limited and don't have the time, energy or money for their games or substandard service. I called yesterday to make an appt and requst loaner car the service rep said no problem. I arrived and was told there was no loaner car they discontinued the program. What? Since last night. I asked the receptionist for the corporate number and she gave me the number to Best western hotel. Insanity! That's all for now because they have my car back in their service center.

WENT TO CROWN HYUNDAI IN ST PETERSBURG FLORIDA TO PURCHASE A NEW CAR AND IT WAS THE WORST 6 HOURS I HAVE SPENT BUYING A CAR.I HAD A PREAPPROVED LOAN APPLICATION AND THE FINANCE PERSON ASK ME WHAT TO DO WITH IT,HE HAD NO CLUE.THEY TRIED TO ISSUE ME A TEMERARY TAG AND TOLD ME TO COME BACK IN 7 TO 10 DAYS TO GET MY TAG FROM THE TRADE IN, I SAID NO WAY.THE MANAGEROF THIS PLACE CAME IN THE SHOWROOM BELLOWING AT THE TOP OF HIS LUNGS THAT THE SALESMAN WERE NOT WORKING FAST ENOUGHINEVER DID GET THE ASSURANCE COMMITMENT THE IS RUNNING ON TV.THEY ARE RACKED INCOMPETENCE,NO QUALITY CONTROL,AND LEAST OF ALL NO CUSTOMER SERVICE,WHO KNOWS WHAT KIND OF SERVICE/MAINTENANCE THERE IS.TO ANYONE GOING TO THIS LOCATION-----BUYER BEWARE.CLAUDE CARR

I just bought a Santa Fe driving at night there seems to be curtain affect. The top half of your visual field is dark as if no lights are on and the bottom half is normal. Have been to two dealers and no help, I wonder if others have had that problem??

Just purchased a new Sonata (second Hyundai) - also had my sister purchase on the same day. Nothing but poor service, runarounds and flat out lies from every person we've had to deal with at Cerritos Hyundai. Totally regret doing business with them! Will never, ever go back, nor recommend them to anyone! This is the worst dealer we've ever dealt with! Bought car and turned in a lease vehicle on April 16 - today is May 11 and this fiasco is still not completed!! Everyone there putting the blame on everyone else. Not even the courtesy of returning phone calls.

discovery Hyundi scottsdlae AZ note to all be very careful at this dealer ship from the sales dept up and throught the sales manager ending up with to so called owner ,every thing is one huge lie ,trust no one there with you credit info ,watch your back &your money rember if they lie prior to the sale what do you think is going to happen after they have your money , that's a very scary thing to think about .

Hyundai Motor of America will not honor warranties for transmissions or any part that they install that becomes defective. I have had my transmission and powertrain system replaced with refurbished parts while under warranty as follows: March 2006 refurbished transmission put in, september 2007 another refurbished transmission put in since the other one failed and almost caused a serious accident, along with that a new alternator was installed, september 2008 had to pay out of pocket for an alternator and battery to be installed (this happened a year later). Now Janury -now 2011 was told by Hyundai of Florin Road Sacramento that my transmission is no good again for the 4th time. Talk about unreliable. Hyundai does not own up to their faulty parts nor honors their warranty for parts replaced. This is fraud and they & embezzlement. BBB agent Rosa Tinoco at ext 211 filed my complaint and then dishonored it hours later stating I was out of warranty. What is a reasonable amount of attempts when it comes to transmissions and the safety of the driver and their family aged 1 yrs and up? Please do your best to fight Hyundai and get the 2003 Hyundai Accent and Transmission plus Powertrain parts recalled if you are having problems. You are not alone in this as some of these corporate companies want you to feel. Please fill out complaints with the Bureau of Automotive Repair, safercar.org or national highway safet and admin. to complain and other places to complian about this. Together we can fight them and win. You may also want to go to your local news stations and report this fraud & have them boradcasted. I would contact Mike Moore with the documentaries so he can show the USA what they do in the automotive agency and expose Hyundai. So write to Mike Moore about this and if we all write to him he will post it and they will shoot a documentary exposing the pan handling of Hyundai. I was not given the option to have the Lemon Law exercised with my vehicle and I was discriminated against by Hyundai. They are teh worst car manufacturers in America and I would not recommend them or buy from them again ever. I would actually buy a toyota.

I have had countless problems with my Hyundai 2003 accent too. I bought it new but the transmission has wasted several times. Everyone should look into the national highway website and file complaints as well as the BAR. Write complaints and stand together on this bcuz big corporations like this only bully us. I talked to Hyundai and they did me over too. They would not like the same if they had a problem with their car. My father is the Judge and the Lawyer so this case is a done deal. Don't mess with a child of God bcuz you will get defeated. I curse Hyundai and hope they have a greater fall and decline than Toyota and any other car company that has graced this earth!!

The 2009 Accent is fine. The dealer is a dishonest thief who couldn't even do a proper oil change. Hyundai Motor Finance SUCKS. And despite their website saying that customer satisfaction is their highest priority.....don't believe it! No one at the Corporate level cares. They're riding high now, but every dog has it's day. GM was riding high when I was a kid....but they found out what happens (eventually) when you boff the customer. They DON'T COME BACK!

i want to get website:ccc.hyundai-motor with user & pass.please help me

Henderson Hyundai failed to honor my warranty, a recall notice, and the contract! Unethical!

In December 2010, we bought our 3rd new Hyundai vehicle, a 2011 Tucson. The only rebate available on it was the College Grad rebate of $400. My wife qualified for being that she had gone back to school later in life to get a degree in health records and is to graduate in June 2011. We had the college submit all the required documents to evidence this. The dealership says they submitted to Corporate but they did not like the format so we had the College resubmit to Corporate Consumer Affairs. After many months now of followups and run arounds from Consumer Affairs and broken promised of call backs and explaining why or why not they will not honor the rebate, they have tossed the matter back to the Dealer Sales Manager. The Sales Manager has previously told us "good luck" when dealing with Consumer Affairs in the first place since they seem to have a poor track record on getting anything thru them. It now appears that our only recourse is to file a claim in small claims court and to NEVER, EVER, buy another one of their vehicles and to bad mouth their products and customer support (lack of) at ever chance we get and to sell this car off at soon as possible to be rid of it just for the principal that they did not honor this damn small rebate!!!

LADIES (and gents) BEWARE!!!! Hello, my name is Wendy. I'm a 48 year old single mom as well as 48 year old resident of Las Vegas. I bought my Hyundai in April, 2004. Only 6 miles (give or take). I was a very happy camper as anyone would be buying a new car. Lets face it, It takes minutes to select a car and about 3-4 hours to get the process done... not always the most entertaining hours spent. Now going back to my TEEN years, many many years ago. lol.. I learned the hard way that you MUST put more than just gas in a car.... forgot to check oil! So you can imagine, once I got this car, I was determined to take care of it. over the last 6 years I've changed the oil EVERY 3-4 months or, whatever the mileage recommendation stated. For SIX FAITH FULL YEARS!!!! I did whatever Terrible Herb st recommended me to to. Be it a filter,transmission fluid ext.... I did it all. SO I THOUGHT...... Here's where it hurts..... I get lay'd off from work, then quit smoking (4/24/11 will be 1 yr) yea!!!then break my leg. I then fall into tears when I get on the scale and see that I have gained 115 lbs. :-( WOW.... How could it get worse... so as I'm trying to get over my pity party, I decide that I am just going to go put in resumes even at places or positions I'm over qualified for. Cant take much more. Well, low and behold, as hard as it was to keep up my payments, I FINALLY paid off my car. But wait, less than 30-days go by and my transmission went out. WHAT? well, thank goodness I bought a Hyundai. 10-year warranty so I'll be OK. NOT!!!!!!! I called Henderson Hyundai where I bought the car and the Manager or repairs Say's my entire warranty is VOID because I failed to do a transmission flush at 60,000 miles...???????????? ARE YOU SERIOUS.... Well, through lots of praying and phone calls I'm STILL WITHOUT A CAR.... I DON'T HAVE $1800.00. SO LADIES (and gents) PLEASE PLEASE BEWARE THAT THEY GIVE YOU THREE THICK BOOKS. AND TRUST ME, YOU JUST ABOUT NEED A LAWYER TO INTERPRET....... VERY UNHAPPY and stranded Hyundai buyer ! Wendy L. Cox One of the deep secrets of life, is that all that is really worth doing, is what we do for others.

I have been buying hyundais since i have had my license and never have had a problem until now. i am completly pissed. The service department is absoluetly appalling. I am about to start a picket out in front of the dealership. if anyone is interested in doing a giant picket at every dealership we have issues with and call the news i am all for it. Hyundai needs to get what is coming to them

PRESTON FORD HYUNDAI, SHARON, PA. WE PURCHASED A 2010 HYUNDAI SANTA FE IN NOVEMBER OF LAST YEAR, WE REALLY LIKE THE CAR EXCEPT FOR THE HEAD LIGHTS WHEN USING THE LOW BEAMS INSTEAD OF THE LIGHTS REFECTING APPROX 60 FEET IT ONLY REFLECTS 25 FEET THE PROBLEM IS I TRAVEL BACK ROADS WITH HILLS AND SHARP CURVES AND NO STREET LIGHTS, WITH THE LOW BEAMS ON IT ONLY REFLECTS HALF THE DISTANCE OF A NORMAL HEADLIGHT THIS CAUSES A SHADOW ON THE WINDOW WHICH SEEMS TO MOVE UP AND DOWN THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT. THE HYUNDIA DEALER SHIP WILL NOT DO ANYTHING ABOUT THIS PROBLEM, THEY SAY IT IS THE NEW HEAD LIGHTS THAT COMES WITH THE CAR WHICH IS TO HELP ON COMING CARS SO THAT THE LIGHT IS NOT TO BRIGHT FOR THEM. WE TALKED TO THE GENERAL SALES MANAGER ABOUT THE PROBLEM AND MADE AN APPOINTMENT FOR THAT EVENING THAT NEVER HAPPENED, HE WAS TO BUSY, HE SENT A SALES MAN TO LOOK AT THE PROBLEM, THE BOSS SON SAW THE PROBLEM AND THEY SAID THEY WOULD GET BACK TO US NEVER HAPPENED, A NEW SALESMAN CONTACTED US AND WE MADE HIM AWARE OF THE PROBLEM AND HE AS GOING TO GET BACK TO US, NEVER HAPPENED.

OH MY GOD ARE YOU KIDDING ME!!!! We have never had such an awful experience like this in our lives. No matter what the situation is customer service should always talk in a professional manner. To make a very long story short they have been calling us swearing at us harassing us,degrading us, VERY UNPROFESSIONAL. We simply stated that to please contact our Attorney if you have any questions and that we are just following his advice, we are only trying to know our rights, well they refuse to stop calling us and be professional, we only want things done correctly, they demand we do what they tell us what to do. They continue to threaten us and use Profanity. harrassment..defamation of me my wife and attorneys character. Bullying by threatening to tow car. Complete disreguard for professionalism . Police will be present during transaction to avoid anymore abuse to me or my wife. This experience has been a complete nightmare.

Well let me say something here. If you take your car to a dealership for a oil change then your the dumb person for doing it. I'm a ASE mechanic and I worked at dealerships. So there only good for warranties. With that said. I'm 100% proud of my 2000 Elantra. Lets see have over 200k on it. Stills runs good. I get 35 mpg average city and highway. 42 mpg highway only. Oh I also need to mention the car was also in 4 accidents. 1. Snowplow right rear quarter panel. 2. Rear ended a van. 3. Same as 2. 4. Took a full size chevy tahoe in back. Yes it still drives straight as an arrow. So don't bash or say bad things about Hyundai's ill keep buying one. So its not the cars fault you don't drive them right. Read the manual on how to drive the car. Keep up the good work Hyundai. I would like you to see my car. I would trade it in. But can't do car payments right now. so anyone want to say anything to me. My email is kimball7869@yahoo.com

Well I bought an Elantra back in 2004 had like 3,000 miles on it, and now it has like 168,000 miles on it and it still drives good.I am just starting to put some money on it. I love my Elantra. It sure has been a great car for me. I will always buy my cars from Hyundai.

I currently drive a 2009 Hyundai Sonata, love the car! However the customer service beyond poor and has left a very poor impression. Since October I have had my car in for the transmission to be looked at 6 times. All 6 times I was told they can't find an issue and they were unable to proceed until they could prove the malfunction. It was clear there was a problem but each time we would bring the car in they would be rude and turn us away. It goes beyond that though, they lied to us for sure once if not more. They stated they called corporate for help since they were not finding an issue with my car. They had the mechanics reset all the computers to see if that would fix the issue. The employee then told us when we were there to pick the car up that they had driven it 3x and it was set to go. The first thing when I got into the car to put it in drive, the acceleration pedal did not work, which proved they did not take the car out for a drive or three drives as stated. A day later I drove the car and the same issue was going on with the transmission. We took the car in last week AGAIN and I stated I would like to drive the car with my husband in the car with the mechanic. They complied and the car did exactly what we have been explaining for the last 6 months that they supposedly could not duplicate.... Finally they called us stating that they would replace the transmission!! But they did not mention this would be a remanufactured transmission with only a 20,000mile, 12 month warranty. I drive 120+ miles a day for my job so that means this warranty will be up in 5 months. How is this fare to a customer that has a two year old vehicle? When we questioned this they said no warranties will pay for a new transmission they are all remanufactured. They then told us my vehicle would be done on Friday 3/18/11 and we find out today the transmission never came through FedEx and it wouldn't be here until Monday 3/21/11 and they would like to keep my vehicle. They were not even going to give me a loaner until my husband stepped in stating they need to do something for the inconvenience. As you can see this has been a very long, drug out and very (to be polite) frustrating process. I will NEVER recommend Hyundai!!!

I just bought a 2011 Hyundai Sonata on March 7, 2011. We have had to bring it in for service 5 times already!!! The worst part is we are told to bring the car in on a certain day because that is when the part will be there. Nobody has the decency or courtesy to call us to let us know the part is not there yet. We don't find this out until we are at the service department. This has happened several times. I haven't even been able to really drive MY NEW CAR yet. I am going to file a complaint and take my story to Channel 13 Investigates. This is the worst experience with customer service or buying a new car I have ever experienced. I am very dissatisfied with Hyundais lack of customer service and courtesy. I cannot even imagine running a business with this lack of concern for you customers. Especially when their car is NEW.

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