Hyundai Motor America Corporate Office & Headquarters

When I bought my 2007 Sonata unlimited,I paid $28,.000. The window sticker said 24 miles to the gal for town,and 34 for highway. They lied!!!I took it in two times and they said to break it in more.I was only getting 15 mile to the gal then with 4000 miles on it. Now with 23,000 I only get 15 town and 18 highway. BIG gas hog.

I have a 2007 Elantra with over 100,000 miles. I am so impressed with this car... First of all I still have the original set of brakes on not. I can't believe it. Using my cruise control a lot, I get at least 36 to 38 miles per gal.. This is my 2nd set of tires with and still have about 5 to 10 thousand miles to go.. I have been the only owner.. I recommend to everyone to buy these cars.. The warrantee is excellent and the prices are correct... Mr. Ronca 239 821-1024 41212 W Capistrano Maricopa, AZ. 85138

Went to a Hyundai dealership in Matteson IL to test drive a Hyundai Genesis 3.8 R-Spec I really want one of these cars and was willing to buy one that day, BUT I didnt have the trade in with me (we drove my husbands truck) and they didnt have the car I wanted, they found one and said they would pick up the car so I could do a test drive but I had to agree to purchase the car first?? I didnt want to do that so no one moved, Im in love with this car and I will own one at the right price, but they were not willing to work with me on a deal, instead they tried to put me in a Sonata, I flat out told them I dont want it but drove it anyway, I like the car but its not what im looking for, needless to say I found my Genesis at a different dealership and plan to purchase it from them, I dont see how the dealership in Matteson was willing to make a deal without seeing the trade in and without me driving the car! Unreal and very unhappy, after reading all these posts I will be sure not to take my Genesis to the service department good thing my husband is a mechanic :) I think the problem is customer service not the cars themselves.

I'm also unhappy with Hyundai Service Centers. Seven years ago I went to the Service Center in north Phoenix (Bell Road) and they were good. For the next five years I went to the center in Apache Junction, AZ. They couldn't get things fixed and the mood of all the employees was as if I was at a funeral--they never smiled. These last two years I've been going to the Chandler, AZ center and they rarely get something fixed. I've had to take the car in AT LEAST eight times because the interior fan switch fails. They replace it, but it fails again. I live in south Arizona and the air conditioner won't work if the interior fan fails. Down here, it's almost a deadly situation to lose my a/c. I give two stars instead of one because of Bell Road Hyundai, but maybe they've also changed.

Owner (Hyundai Tucson 2008 GLS) Hyundai customer service and representative is the worse. My vehicle has been cutting off without any warning. I'm taken my car to the dealer numerous time indicating the car cutoffs without warning. In addition, I took my car to the dealer in 2009 complaining about the cutoff and not picking up speed. The dealer Ourisman Hyundai (Laurel) Service Representative indicated there is a value that allows the air flow intake for the vehicle not opening up properly. Needless to say; they have done nothing. Again the vehicle went back in for check engine light and cutoff. Their explanation, the gas tank was not tight. In 2010 the vehicle cutoff with warning and now is cutting off without warning. Recently, not moving in traffic on the interstate the vehicle cutoff without warning. I put on the emergency blinkers, put the car in park it started back up. Upon taking the car to the dealer, they say a technical recall tf4 (Fuel System Adapter) thinking this would solve the problem. Well it did not. Three days later vehicle cutoff in traffic. Took the car to the dealer now, they say it’s the Mass Air Flow Sensor. The same problem I was having back in 2009 and 2010. Oh, so now you know the problem. Well they want me to pay to replace the part and I've complained about the issue. Although, this may not take care of the problem the vehicle may stop again without warning. In addition, they state a brake light switch could also be causing the problem. The car continues to cutoff, but until they can duplicate the problem they claim there is nothing they can do. You cannot duplicate the car cutoff, because it cutoff when it wants to. I also asked for their zone representative name and number (they don't know what). They want to keep my vehicle however this is the only car I have and they can never provided a loan. Oh but you can rent a car and if it's a warranty issue they will refund the car rental. I don't think so. I filed a complaint against Hyundai with NHTSB and will file a complaint with the FCC and any other jurisdication. Should this vehicle cutoff in traffic and cause an accident Hyundai better be prepared. I will NEVER buy or recommend Hyundai!!!!

I HAVE THE 2011 SONATA I AM LEASING TRADED IN MY 2004 THAT HAD 75,000 MILES ON IT IN EXCELLENT CONDITION WAS ONLY GIVEN VERY LITTLE FOR IT SO YES THEY DO LOSE THERE VALUE IT WAS FULLY LOADED AND FOR THE PAST 3 YEARS THE AIR CONDITIONER WENT IT COST ME A FORTUNE TO FIX FOR 3 YEARS AND HYUNDAI WOULDNT DO NOTHING ABOUT THE SAME PROBLEM TOLD ME TO TAKE IT UP WITH THE SERVICE MANAGER WHERE I BROUGHT IT CITY WORLD HYUNDAI THEY STILL WANTED TO CHARGE ME OVER 600.00 AGAIN FORGET IT. NEED BETTER MECHANICS I NOW HAVE A NEW SONATA WINDSHELID WIPER CORNOR FLEW OFF THEY PUT REPLACEMENTS ON IT THAT STREAKING THE WINDOW THEY ARE IN THE PROCESS OF ORDERING ME NEW ONES NOT HAPPY WITH REPLACEMENTS ALSO YOU MUST DO SOMETHING ABOUT THE PASSENGER SEAT THERE MADE WAY TO LOW FEEL LIKE YOUR SITTING ON THE FLOOR HOPE YOU RESOLVE THESE PROBLEMS

Service and customer satisfaction is the worst I have ever experienced! They are not looking for return customers!

Here's the email I recently send to Lia Hyundai of Albany, NY (no response to date) and I've just emailed a copy to the Corporate HQ of Hyundia in Calif. Do not go to this dealership, LIA HYUNDAI. If you're intent on purchasing a Hyundai in the Capital Region, you'd be better off going to Fucillo Hyundai, of whom I've heard good reviews. That's where I"ll be going in future for service. _____________________________________________________________________ The following should be self-explanatory. I would value your response and intervention. I also intend to contact the Better Business Bureau and NYS Attorney General's Office. Subject: complaint re Lia Hyundai Abany, NY mlia@liacars.com Dear Mr. Lia: I purchased my Hyundai Accent Blue, new, just over a year ago (June 25 2010) from your dealership. I've had regular oil changes, including a tire rotation, on March 23 2010 at around 12,321 miles. By the next oil change – around 17 k – I had become aware of a noise at front left wheel which I reported to the technicians. I was told I had to make a separate appointment (as there aren't sufficient techs to take the vehicles out at night) after the oil change, to have it looked at. This involved waiting a couple more weeks to get in.  At the appointment on July 17,the technician confirmed the noise I was hearing and advised that a new left front wheel bearing was needed, and I had to make apt. for the following week, because they had to wait for part to come in. It's hard to believe a wheel bearing isn't in stock or couldn't be made available, and that your dealership makes a customer wait and return in another week!  At that time though, they did the state inspection and passed the vehicle, in spite of a faulty wheel bearing. Nothing else o

I have a 2010 Hyundai Elantra Touring........I like the car....but at 23000 miles it needs a new transmission........While a transmission should def last longer than that I do understand that sometimes things just go wrong and since it is covered under warranty I will not complain.......However what I will complain about is the fact that they need to keep my car for 2-3 weeks to take care of the problem and are refusing to give me a loaner car in the mean time.........I think it is ridiculous......by fixing it under warranty they are admitting responsibility....therefore I should not be without a car for 2-3 weeks due to their manufacturing defect

Warning to the masses: DO NOT BUY HYUNDAI! They DO NOT stand behind their warranty. The warranty process from them is a scam. There is no such thing as a 100K/10 year warranty. It does not cover ANYTHING! I purchased 3 vehicles from Hyundai in 2006 and 2007 and they have yet to warranty ANY SINGLE ITEM on any of the cars, including the transmission on one and the engine on another. Paint cracked and peeled at 25k on one, "Not warranty". Headlamp covers on another after 30K. "Not Warranty". A/C on one at 32K, 'Not Warranty". 55K, internal engine part failed. "Not Warranty". I actually was cursed at by one the "Customer Satisfaction Specialists" yesterday. Unfreakin believable.

my 2009 accent is 2 years old, bought in April 2011. Since then, I have had the radio replaced because it would not store the stations. Once the key was removed from the ignition, all programmed stations were lost. The new radio has lost the stations 5 times also since it's installation 2 months ago. Now, just a week ago, I was stranded at a gas station. The car wouldn't start, not a sound, nothing, as though there was no power connection. The battery was fine, all the windows had full power so did the lights etc. The car was towed 45 miles to the nearest dealership and they ended up replacing the starter. Now, it doesn't seem normal to me to have to replace these things on a car that is only 2 years old. The car only had 35000 miles on it when I purchased it. My worry is that it's actually the solenoid needing replacement because the radio still has issues occasionally. Is this more of a serious electrical problem? And where can I report these issues to Hyundai just in case my car ends up falling under the lemon law? I want to take corrective action BEFORE my warranty is up. Please help, thank you.

I purchased my 2002 Hyundai Accent from Lia Hyundai 9 yrs ago. I had no issues with them at all. Last week I visited Riverhead Auto Mall - Hyundai to purchase a new car. I've had nothing but issues with for an entire week. I cancelled my deal and waiting for my refund back. A letter was sent to headquarters for their unprofessional behavior and lack of knowledge. Hyundai of America should invest in traning for their sales people. Basically, the professionalism their sales reps deliver. If my refund is not return within a reasonable amount of time, legal action will be the alternative.

You are not alone. The Hyundai customer service maintenance department is terrible all over the U.S. You are a zero to them after they have your cash. Anyone recognize this foreign business model? Lithia Hyundai Customer - Fresno, CA

I bought my 2011 Hyundai Sonata in May 2010 since then I have had to take my car to the dealership 5 times (this coming monday will make 6 times). The first time I brought it in the half-shaft had to be replaced and the sales manager tried to tell me that the noise was because my car had an after market oil filter on it and not hyundai brand. My husband is a mechanic and they put the same oil filter on every car that comes in the shop. If I wanted to have to fix a car I would have bought a used car. I bought a brand new car because I wanted it to work. Everytime that I have to take my car in for work they never have a car "available" for me to use to get to work. The last time that I went one of the car salesmen basically told me that I drive my car to hard (I drive 60-70 miles a day from home to work) and they tried to sell me an elantra (which I don't want it is to small) for $80 more dollars a month. Sorry but if I am already having problems with my car I have now WHY would I buy another Hyundai. I have about 10-15 people per month come up and ask me how I like my car after all this hassle I would have to say I DO NOT recommend Hyundai!!!!!!!!!

I've been waiting since August 1st for Hyundai to e-mail me, return my call and resolve my issues. I am not happy with Hyundai Roadside Assistance nor how I was treated in a far away Hyundai service station!!!!!!!! I will take this furhter

My daughter and husband purchased 2011 Sonata, have had nothing but trouble. Hired an attorney, they are now settling this claim if you can call it that. They are supposed to be made whole, well they're not. They purchased vehicle, April 3rd. By the time "THEY DEDUCT MILEAGE, DEPRECIATION, THEY WILL LOSE ALL DOWN PAYMENT MADE, TRADE IN, PAYMENTS MADE, THIS IS NOT FAIR, WHAT A BUNCH OF CROOKS. WHERE ARE THE RIGHTS OF THE CONSUMERS? HYUNDAI SUCKS

Bought this Elantra back in 2007. I was given a bad deal on financing to begin with. Every trip to dealership for service is agonizing. They take a minimum of 1 1/2 hours to do a simple oil change. Last week I had appointment to have rear passenger door handle replaced (it just fell apart). I called ahead for appointment, told them I am disabled and wanted to be sure the piece was ready to install when I arrived. They said they had to paint it so had me wait a week to get appointment. After 2 1/2 hours I inquired about when it would be done. I was told it was just painted and would be a while before it was done. I have a medical condition and could no longer wait. I tried calling to speak to service manager. They will not put me through..just say all the managers are in meeting and they will take message. NO THANKS! This is covered under warranty and they just don't care!

I want to know why it take two months to get parts for my Hyunda. My car is great, my service dept. is the best I have ever dealt with. Hyundai corp.Sucks, if I don't get my parts pretty soon I'm going to trade in both my Hyundias and buy American.

I WAS VERY IMPRESSED WITH THE 2011 SONATA HYBRID BUT WOULD REALLY LIKE TO WAIT FOR THE 2012 MODEL. WILL THEY BE AVAILABLE BY DECEMBER OR WILL IT BE NEXT SPRING?

I bought a 2008 Mitsubishi from hyundai, great car.. However the dealership in CT, (Meriden Hyundai), scraped the side of the car and broke the info button inside.. They told me it wasnt them and they wouldnt fix it. Very nasty attitudes, and they are crooks. I will be going to BBB, local news, online sites, and where ever else I can go to drive theyre company into the ground, unless they fix their mistake. Im very disappointed and will never buy from hyundai again. Also my family which owns a couple hyundais and were looking for new, will no longer buy from them either after hearing this. Stay away from hyundai and the horrible service