Hyundai Motor America Corporate Office & Headquarters

Went in for Diagnostic on my ac, left with a work order to do service on the low side. Had the car serviced, left with a REPAIR order saying they fixed the HIGH pressure side! AC worked for ONE day @ $550.00. They didn't even do the work outlined in the diagnostic/work order and NO REFUND back to me. Contacted Hyundai Corporate, nothing. Contacted KCRA3, they're working on it. Contacted HYUNDAY MOMENTUM OF FAIRFIELD where is was done and No one cares. Guess they just might find me outside their dealership holding a "stop here to get ripped off" sign! DISHONEST AND ITS A SHAME! I even like hyundai vehicles but will never buy another or have sevice done with this company again. I encourage you to do business elsewhere too.

I purchased a 2006 sonata 5 years ago. I love the car but 3 years ago i got in a car accident and the police told me the car didnt register to me. I went up to hyundai and told them and they told me go to title and tag place and take care of it. I thought why should I the car is registered to them and i already paid for that. So i let it go and forgot about it. Then i went and bought a 2011 sonata and my husband asked about it again and got promised from two salesmaen it would be taken care of. Then i bought the new car and the promises were quickly forgotten. My son went to take his driving test to find out they wouldnt let him take the test because of that damn plate. My husband had to go back up there yelling and demanding it be taken care of or he was gunna drive that car through the window before anyone would help us. 5 years later finally taken care of. They want to do anything to help you until you drive away with the new car then you are quickly forgotten.I will never purchase a vehicle at dickson city hyundai again.

I am very disappointed with Hyundai Finance. I just started to pay for my new vehicle and they already doubled my interest payment! No clear explanation!? It is very difficult to reach the right people who are able to answer questions... Poor costumer service...

The car is fantastic but the service we have received after purchasing the car makes me want to give it back and get another car. Ganley Hyndai of North Olmsted has NEVER answered any of my call backs about us cancelling some of the add ons of the car. We want to cancel some things and they will NOT return our calls at all. Piss poor service and getting me mad.

I think alot of you people just over react about the Hyundai that you have, its the cheapest yet most dependable car on the market. But get it!! Its a cheap car!! Now about the service, the car that you people own is in the market as every other car, and when you need to get it serviced its expensive.. I see this all the time because im a tech, when you have to pay 94 dollars an hour plus, it gets expensive!! Just think a diagnosis fee in any dealership I know, is 1hr that equals 90+dollars, and thats just a diag fee, when you have a part replaced thats going to be, PROBABLY a minimum of an hour and a half, thats another 135. So a 90$ daig and a 135$ parts replacement, NOW your at 235$. Now im in a boat where thats a shit load of money but i also know i heavely depend on transportation. Needless to say everyone will get the same treatment at any dealership( We all get screwed )But this is our society and the rich will keep getting richer, while I keep working on these cars to JUST pay my BILLS. I work at a Hyundai dealership as a tech, and I like hyundai but I will always own a TOYOTA!!!!!

Why is military discount not offered to reserve and national guard war veterans

I am a Hyundai Santa fe owner 2008 I have the car for less than 3 yrs. Almost from the start I have an issue with a ticking sound in the engine. When ever I brought it to the attention of a Hyundai service rep I was told its normal.This went on for 2 and a half years. So after 2 and a Half yrs. of complaining but still maintaining the normal service on the car, I am finally told by a staten Island service that it is the lifters.I was going back home at the time so when I returned to Florida I had the lifters fixed, they had my car 3 weeks for something I was told should take 3 days. One week after getting my car back on a trip up to New York to take care of my Mom who is sick the ticking is back and now I am told I ned a new engine. They want to take my car for a week and not give me a loaner or rental. I am from Florida no other means of transportation I feel like I am being penalized for something I had no control over. The mechanics in Naples messed up my engine and I being told by Hyundai oh well walk your Mom to her doctors appointments we don' do loaners. I bought the car in Dec of 2008 started complaining in April 2009, finally got someone to listen in May 2011. all of which is documented.So why am I the one being penalized. here.they want to put in a manufactured engine and I should just sit at home. hate there service. all you ever get is I understand I'm sorry if they were so sorry they would do something about there rotten service shops.

I hate this car 2007 Santa Fe It is really warm here .Every year i take it back cause i freeze my ass in the morning they say it is standard . Every year something more goes wrong of course its not covered .Gas mileage suck it has no power .Gas paddle stick .Heater sucks paint peeling ,rubber feel off window . Its only 4 years old failed emissions test of course not covered .The list goes on .I wish i could afford to get another car .VERY DISSAPOINTED !!!!I say do not buy just is case you land up with one of the bad ones !!!!

NEVER BUY A CAR FROM THE FALL RIVER, MA HYUNDAI STORE. THEY ARE SO QUICK TO SELL YOU AND THEN LEAVE YOU HIGH AND DRY. WORST PEOPLE I HAVE EVER DELT WITH.

I bought a new Hyundia Elantra 1 week ago, 6/22/11and hour after driving it off the lot (bought it 175 miles from home) I turned off the radio and realized the car rattled under the dashboard, I brought it to a local dealership, that looked at it, heard the rattle and could not fix it. the car has 225 miles on it. The dealership refuses to swap the car out. I'm stuck I don't what to do, they will not stand behind there product. They test drive it for 2 miles at 20 mph then put down in writing after hearing the rattle, that they don't hear a thing. Then they tell me after complaining that this is not right to drive with the radio on. I very frustrated I did not spend over 19,000.00 dollars for this.......................Help

Wife just got back from a scheduled oil change from your Calumet City, Illinois dealership. 3+ hours and $100+ dollars for a Mobil 1 oil change. Why would anyone schedule any service with this place. Lies about the time, 2X as what she was told, and 2X the price we have paid. I've had Hyundai dealers do a great job at a fair price. Not the Calumet City, Illinois dealer. Never again.

You're right Hyundai is not responsive at all to problems and complaints. I have been thru 3 dealerships trying to find an acceptable service department without BS. The latest boondoggle is and issue with fading brakes and whining noise in front end after a total brake job (rotors, pads, caliper service). The problem is worse and was told after the fact that after market parts were used.(Simmon-Rockwell, Big Flats, NY) Prior to this I had the brake complaint at Fairfield Hyundai(Williamsport, PA) and was told the brakes were fine. My wife complained initially about the brake problem and when she complains about a problem with the car you'd beeter pay attention. She normally doesn't notice if sixteen lights are flashing on the dash and the gas guage is below empty and she can't get the car started. This is all after a problem from day one of a similar suspension problem in rt rear. They said it was a bad tire and replaced it. 40,000 miles later and three sets of tires plus a couple they finally decided to check rear suspension alignment. Low and behold they founf at least 2 axiis to be of by at least and inch. (My expense to buy the tires) Now I have a similar problem in the front with the brake fading issue and no cure in sight. I will echo previous reviews that I love the concept of the car and over all driving pleasure but with absolutly no confidence or ability to have my car taken car of. I will not but another Hyundai even tho I think they have one of the best cars on the road. Service accross the board sucks! There is much more to this story that space does not allow me to tell. If Hyundai cares and reads this call me @5706735581.

I love my Tuscon; however, I agree with the negative statements regarding Hyundai service. I paid $600 for a full tune-up in Sept. 2010; this week my engine light came on and I went to a local garage; they put it on the computer in front of me and reported that I needed a tune-up! Another $600 for the exact same work that Atlantic Hyundai charged for (but obviously didn't do)only 9 months ago...

I purchased a new Elantra, cash, at Freehold Dealership 2 weeks ago. I received notification from the dealer that my new plates, registration, and title were ready for pick up. I called MV first with a few questions. I then called the dealer questioning why I was not given a 4 year registration for the fees I paid. A salesman who took my call ended up hanging up on me. Rather than acknowledging that I'm upset and how he could try and rectify things, he hung up. I was so furious, I filed a complaint with Consumer Affairs. I'm still reeling with anger on how disgusting their sales force treats customers once they have the cash in hand. I will never, ever recommend this dealership to anyone. If I could rate a 0 rating, I would.

I own a 2007 Azera. I love the car but have been to three dealerships and have yet to find a satifactory service department. If you want details contact me at 5706735581. Otherwise I will be going through channels to get satisfaction. Thank you. Merle

TODAY IS 6/18/2012..MY 2011 SONATA HAS LESS THAN 2000 MILES..IV'E READ ALL THE COMMENTS ONTHIS SITE AND SEE I AM IN FOR A BATTLE WITH HYYNDAI..THE CAR DRIFTS RIGHT..DEALER HAS CHECKED FOR CORRECT ALIGNMENT..ROTATED TIRES ETC. AND SAYS NO CAUSE FOUND..I FOUND ARTICLES ABOUT THE ON GOING STEERING PROBS..DEALER TECH. TOLD ME THE SYMPTOMS I AM HAVING ARE NUMEROUS WITH SONATA OWNERS AND HYUNDAI HAS NO FIX FOR IT..I HAVE GOTTEN. THE CALL AS IN ANOTHER OWNERS WRITEUP AND WAS TOLD I WOULD BE CONTACTED IN 3/4 DAYS ...NOT YET..I WILL NOT ACCEPT LIVING WITH IT..IF HYUNDAI DRAGS THEIR FEET ON MY PROBLEM. I WILL PUT A LEGAL FOOT IN THEIR ASS..

We purchased a new Hyundai Gensis in December, the car has been back in the shop for a proper front end aligment twice. The service dept. gave us a loaner for a week and stated the car had to be sent out for repairs. Thw vehicle basically came back to us the same way, the front end running all across the road when you drive across a bump in the road you better be ready to hold om dearly to the car of otherwise you might not live to have told any one the ordeal. Recently the vehicle was involved a accident, after driving the car a distance we heard noise from the rear end, truly I thought the repair center had not proper repaired the vehicle; well to our surprise, after carrying it in to a Hyundai shop,and creating an uproar with the adjuster of the insurance companies along with other efficent persons, we discovered errors concerning the suspension system, bolts and nuts that were never tighten on the car from the begining of purchase, spacing of tires,and a all around unsafe car due to the enhancements of the dealership. They install twenty-two's, wheel and rim on a vehicle that carries tire size eighteen's and knew the car would not perform safely endangering someone 's life,or better still just did't care. This is total negligenceon Hyundai of Orange Park Florida behalf. The service is terrible. The car is back in the shop.

made us fool on mileage, bought a brand new car in april 2011 now only giving 16, 17 miles per gallon very upset, hyundia elantra gls my car is free from loan I paid all all my hard work money. really upset, I don't know what will be my next step,I will tell everybody not to buy hyundia.

I have just had a nightmare dealing with Giuffre Hyundai in Brooklyn... nine days of poor service, not fixing a warranty problem with the emissions dashboard light and a non-functioning gas gague (it's a 2008 Santa Fe with 44k miles on it, not much). Finally they replaced the fuel pump, but wasted hours of my time lying to me about the car being ready. After 48 hours it still failed inspection and they trashed the inside and outside of the car, leaving it covered with greasy handprints and black grease on light tan leather seats. I live 14 miles away and it is not easy to get to them for me. They were rude and uncaring, and couldn't keep their stories straight. Today I was told it would be ready in 20 minutes and when I commplained nearly 2.5 hours later, the service "manager" at the desk who had spent the previous hour fighting with one of their own people openly, threw my paperwork at me, told me I had an attitude problem, that's waht he gets for trying "to be nice" to me (after 9 days of incomplete work!), and I could "shove these papers up you a**." Nice way to speak to a woman who never once used bad language or was nasty, just frustrated. I finally rescued my car when it passed the inspection and will detail it myself rather than let them touch it again. I was considering getting a Genesis to replace my second old '97 car, but if I do, it sure won't be at Giuffre. I have owned cars and dealt with dealers and mechanics since 1969 and this was the single worst, most offensive experience I have ever had.

I HAVE A 2004 SONATA IN EXCELLENT CONDITION EXCEPT FOR THE LAST 3 YEARS MY AIR CONDITIONING HAS BLOWN OUT AND NATURALLY NOT COVERED UNDER WARRANTY NATURALLY NOTHING IS ALL BULL CRAP TO SELL A CAR SO FAR COST ME 700.00 AND NOW AGAIN HOT AIR THEY WANT TO CHARGE ME 800.00 AGAIN AND BULLCRAP I WONT GIVE YOU A DAM DIME ANYMORE I HAVE 73,000 MILES ON THIS CAR FIX THE DAM PROBLEM ONCE AND FOR ALL STOP BULLCRAPPING ITS FIXED AND YOU FOUND PROBLEM AND SO FAR IN 3 YEARS YOU HAVE NOT REFUSE TO PAY FOR ANY SERVICES FROM YOU. GET MECHANICS WHO KNOW WHAT THE HELL THEIR DOING HYUNDAI SERVICE CENTER ON ZEREGA AVE BRONX NEW YORK