Dollar Tree Corporate Office & Headquarters

The IRS has been contacted for all you employees who have not received your W2s. Hopefully this shady and unprofessional company will be penalized with huge fines for not following the law and making people wait. I wouldnt be surprised if these shysters dont send W2s at all.

this is in regards to my W2 that was mailed out to the wrong address due to my manager misprinting my correct address on my paper work yet I had no problems recieveing your survey when u needed my opnion of how your business was to work for so due to managerial mistake. Im requesting my W2 to be sent to my correct address asap I should not have to pay for a reprint when it was not my mistake to begin with and it is your responsibilty to send them an the managers to make sure they have properly entered employee information. All other notices have made it to this correct address this needs to be resent an takin care of promptly an If the matter is not handeled we will be making sure that your contacted by other means legally and through the irs thank you u may contact me at juliezz2641@yahoo.com

Your CEO and dms and rm are a joke what a waste of skin your company sucks bab in Columbia south carolina undercover boss would make u look like the loosers they are

i work in dollartree in westchester new york... i was hired in sept of 2011 the busiest season...school starts....then halloween...thanksgiving...christmas ...new years...after the season past i was then given no hours....i have been an upstanding employee...coming in when not on scheduled...covering double shifts only to be placed with no hours...i am a single mom of 2 and older 46...so in the interim..i applied for unemployment i received it and was excepted...so goin on 3 wks with no hours which means no money ....anyway i filed and guess wut...1 day for 5 hrs...for the week...yeah....also i have been waiting for my w2 to arrive so i could at least received my tax refund that i am entitled to as a citizen paying taxes...ive called corp office to complain only to be thrown into a voice automated pool....i keep trying to ask to actually speak with someone ...ya know computers are only as good as their operators...maybe someone forgot to click on my name to be mailed out to me...human mistake no doubt...well this woman demanded and insisted they all were mailed...i see alot of blogging here that alot of employees did not receive their w2....they legally are to be mailed no later than jan 31...its now feb 13 and still no w2...does not take 2 months to mailed....so still so very frustrated....i received phil our district manager in hopes of getting somewhere....shit...

sub standard merchandise,, dm, rm who think they own you.they miss treat their people, cheat them out of raises.some people never got their annual raise for years...when you complain you are a trouble maker..and get fired, then they fight your unemployment to the state give into them....not a good company to work for..........

My experience working at Dollar Tree last summer in Gillette, Wyoming was quite forgettable. The pay was horrible, the manager was beyond horrible and the store was filthy. Now, I'm wondering..WHERE IS MY W-2???? THANKS FOR NOTHING.

i love dollarTree i work at one will not say where, but i hate going there now.. some ppl bust theres butts n get there work done and half the time ull never get a job well done i feel the person who does this is kinda i dont wanna be mean. but its not fair to the other assts either. in my opioion if you will only evr point out what somebody did wrong and make ur assts feel like they nvr have a job well done... how are you sapposed to manage a store....

I just went in to our Dollar Tree in Hanover, PA. I have never seen such POOR customer service. The check out line was backed up through the store with "ONE" register open. I asked the cashier if they could open another register.....Mind you, this was over lunch hour when people are trying to get in and out with their purchases......Her reply was....the other cashier is on break!!!! Sorry, but I have worked in customer service for retail for many years.....we were never allowed break until our customers were taken care of. This will be "my" last trip to your store, along with many other customers who were not happy with your so called customer service.

My daughter was hired as an employee at the Dollar Tree on Stadium Drive in Kalamazoo, MI under the pretense that she would be looking forward to a promising career in the retail industry. The first week that they were setting up the new store, the employees were working 40-50 hours a week. After the store was set up, the people were cut to 4 hour shifts a week. Sometimes they had no shifts. Basically they lied to people so they could work them like dogs, use them and then spit in their faces. In this economy when you get a job it is a reason for celebration, but Dollar Tree jobs are just a joke. DO NOT APPLY. After calling Pam, the manager every week for 2 months, and always being told that they did not have any hours available, my daughter went and got a "second" job. It is now February 8th and she has still not received a w2 to file taxes. When She called Pam, she was told that she was let go, which she was never informed of either. She stated to Pam that it was very unprofessional of her to not to at least call her and tell her that, Pam hung up on her. Those are the kind of people you would work for. Sad and disturbing.

i walked in the north park plaza store in holland michigan to get a bottle of pop. when i walked in i looked over at the cashier and i though wow she's cute. i grabed my bottle of pop and went to her to pay for it. i gave her my money for it and i seened her eating pringles right there at the cash reseter. her name is nicole. did she get fired for eating on the job? i have not seen her since.

I used to work at dollar tree in houston, tx. the DM's and RM's dont care about the employee's there, they have a high turn over rate, and when they get a good employee that gets along with and gives the customers the service they're looking for they find away to get rid of that employee. they will work you as much as possible and keep you at minimum pay as long as possible and then they will blame an employee for stealing before a customer is with out any proof of it, THEY DON'T CARE ABOUT THE EMPLOEE.....I SAY STAY AWAY!!!!!!!!

store number 635 in chicago has terrible service. i went to the store on jan 30, 2011 to purchase a pacifier which was the only one in stock. purchased numerous items totalling over $25 but didnt receive the pacifier. called store and told them of my problem and talkeD to the manager CHRISTINA who said she'd put it on hold for me until the next day. when i got there the pacifier was not on hold and i had to look around the store to find it. CHRISTINA did not apologize for putting the product back on the shelve. she was rude and needs to be re-trained on the importance of customer service....very poor behavior CHRISTINA.. take initiative to acknowledge your customers because without us, you would'nt have a job!!!!

Worked for $ Tree over the holidays and am trying to get a fax # for them to fill out some information for me. Called the corporarte office & you are hold forever. Tried to get a fax # from the corporate office on line and it sends you everywhere but to them. That is no way to run a bussiness. It's obvious to me, they don't care enough about their employees or customers to make themselves asscessable to the public.

I can see why no one gets any answers. You pick and choose what goes in your blog. Obviously I am not the only one who has problems getting in contact with someone in the corporate office.

I went to the store in Rochester, NY on Winton/Main: The manager there was terrible he yelled at the customers and belittled the staff member all i can say is David should be ashamed of hiself

I use to love coming to Dollartree Store locate in Atlanta in Northeast Plaza. The servive suck badly. Everytime I go it like the cashier always say I am close I going to break. The light always be on and it never fails. I rather take my $150.00 every week to Family Dollar Store. You can not pay me to go there anymore. I like a store who appreciate there customer and business.

I have written three times to Dollar Tree's CEo, Mr. Robert Sasser, regarding questionable business practices by a couple of his middle management, found outh that he andhis middle management don't return customer phone calls, that corporate telephone operators just have district managers voice mail numbers, no mailing addresses for Dollar Tree stores, district & regional distrist managers. To me, it seems that he and his middle management don't care about their customers, and the customer issues. I wonder if Mr. Sasser is trying to sabotogue his own company. Maybe if the CEO of companies like Pan Am Airlines, Gimbles Department stores, would have listened to their customers rather than their employees, maybe they would still be in business. I also wonder if the heads of such companies as Sears and Kmart would have listened to their customers, would they still have to close many stores, as I recall the news said they were. I wonder if Mr. Sasser the CEO of Dollar Tree Inc, and a couple of his district managers, and district regional managers of Dollar tree don't want to work any more or at least in retail, why not look for a job where they don't have to deal with the public.Luckily other chains sell the same items as Dollar Tree for the same price.

i used to be the best customer in folsom ca,dollar tree but my roomate got use kicked out and now they are hella rude and they think they are better than people i dont think so it a clean store and the cahiers are very sweet but the system sucks

Your instore service receives 5 stars....online service from the distribution center 1 star! January 13, 2012 To Whom it May Concern: I am an Elementary Art School Teacher in Salina, Kansas, and I a regular shopper at the local Dollar Tree Store. I was in the store the first week of December and found 11 x 14, picture frames that were of good quality. I decided to purchase 500 frames to showcase the original designs of colored pencil fish that my students made to give as a gift to their parents for Christmas. I spoke with the manager, and was told to order through their online service which will ship the product free directly to the local store for pick up. Wow! What a great deal! I collected $ 1.00 from my students, and kicked in the funds needed for those who could not pay. I ordered the frames at the beginning of December. The order # is: EC0472146. Following the order, I received an e-mail stating that the frames were backordered, but should arrive within the next 30 days. The kids were a little disappointed, but understood that when a large quantity is needed that they sometimes have to wait. Since the students handled their disappointment so well regarding the delay, I created a "gift card" before they left for break to let parents know that a special gift was coming soon. On January 9th I received an e-mail stating that the company “cancelled” my order because the frames were once again backordered, but the frames were estimated to arrive toward the end of February. I sent a reply stating that I still needed the frames and left my cell phone number and would appreciate a call to resubmit my order. By Friday, 1/13/12, I still had not received a follow up email or a call regarding my order. I called the distribution center Friday afternoon and spoke to “Ebony”. I wanted to make sure I did everything I needed to do to take care of resubmitting the order. I asked if I would be in the front of the line when the frames arrive at the end of February, and she said no, that they ship thousands of frames all over the country and when I resubmit the order, it would be filled when it was filled. I asked if there was any notation at the center that 500 frames should be held for my order and she said “No, it doesn’t work that way”. When I asked what way it did work I was told to either, “Go somewhere else to purchase the frames”, or that I could resubmit the order in the middle of February. I said that I would be glad to resubmit the order as long as she could assure me that I would actually receive the order within the next 60 days. She didn’t answer my questions, and would not explain to me why, if I resubmitted the order, that it would not go to the “end of the line”. I also wanted to know why my order was “cancelled”. She stated that the store does so after 30 days, because that way my money is not tied up. I order items on line all the time, so I know that my credit card is not actually charged until my order actually ships, therefore, that is not a valid concern. I then asked to speak to a supervisor. The supervisor was even less helpful. I read to her the last email that I received stating that the estimated arrival time for the frames was toward the end of February. I just wanted to be assured that if I waited, that I would actually receive the frames. She stated that I “misinterpreted the email” that what was stated in the email does not really mean that I would receive frames at the local store by the end of February, and if I resubmitted the order, if more than thirty days elapse that it would just be cancelled again. She stated that the email was just a “generic” one that they send out when an order was cancelled. Later in the conversation I was informed that that particular distribution center no longer will ship this particular product to Salina, so it had to be shipped by UPS. After another twenty minutes she finally stated that they could no longer honor the "ship free to the local store option". I was informed that IF the frames arrived at the distribution center that they would be shipping through UPS and there would now be an additional $488.00 charge, IF they could actually get the frames. I was told by the supervisor to either, “Go somewhere else to purchase the frames”, or that I could, once again, resubmit the order in the middle of February, but I would have to now pay the shipping and they would not assure me that the order would ever be filled and there were NO OTHER OPTIONS. The supervisor then questioned why “Going somewhere else to purchase the frames” was a big deal. I told her that it was a big deal because I like to support local businesses and that two employees at the local Dollar Tree were also parents of my students. And finally, if finding 11 x 14 frames for $ 1.00 was an easy task I would have done so after the first backorder notice. I want you to know that I have NEVER been treated so poorly in my life when inquiring about an order. Vague responses, no responses, or a response that has nothing to do with the original question is what I received. When I asked about why the local managers were not aware of these policy changes and the way the distribution center operates, the supervisor, who never did give me her name when I asked, said because they are not told what the policies are and how the system works. I shop at the local Dollar Tree every week and purchase many items for my classroom. Both managers, as well as all of the employees at the local store have always been extremely helpful and friendly. After the debacle on Friday, I stopped at the store and visited with the manager on duty. He suggested that I write this letter and submit it via Twitter and Facebook. He assured me that this was the best way to let someone at corporate know what is going on through the distribution centers. I have NEVER written a letter to complain about service before, and I have always been able to work things out to arrive at a satisfactory conclusion for all parties, but I am truly flummoxed over this situation. I now wish I had the entire conversation recorded because I know that I have only touched on the main points of the run around I received during this conversation. I travel to four schools each week. Two of the four schools are Title 1 schools in which the majority of the students receive free or reduced lunch and have very little money to spend on extras such as matting and frames. I want every one of my students to leave elementary school with at least one piece of their work matted and framed because I want to continually send the message that what they do is important and valuable. I really don't wish to disappoint 500 elementary school students, and on an art teacher's salary, can't pay the $ 488.00 shipping out of pocket. All I want is the 500, 11x 14 frames to complete this order under the terms that were in place when I placed the order which were, “Ship free to the local store for pick up”. If you can help me with this, I assure you that I will place additional orders in the future. All of my kids worked so hard to create such amazing masterpieces, and I want to provide each one of them the opportunity to have their work ready to proudly display in their homes for a lifetime. I hope you can help me with this dilemma, I feel as if I am running out of options. Thank you so much for your consideration, Vickie Marcozzi, cell #785-577-2586 Elementary Art Teacher Salina, Kansas Order #: EC0472146

Hello, I am a current employee also and I agree with everything that the first rater Anonymous had mentioned about the company and the kind of work that we do except about the manufacturer coupons. Fortunately, we do except them. I have been an employee at the company now for 3 years and the store I work at to me is the busiest store and I think the employees should get paid much more for the hard work that we do. I just made it at eight dollars and some change. I feel that this company doesn't care about its employees at all but to work them like slaves with very little pay.