Dish Network Corporation Corporate Office & Headquarters

these people just try to get every doller they can saying u signed a different two year contract that you are unawear of they need to be blown up

Terrible customer service dont know how to count and perrate bills will cut your service off for $22.58 and tell you thank for being a value customer. Customer laugh and hang the phone on you trying to explain that the way that they do their thing knowing that the changes are not correct will be looking for another cable company asap.

i am tired of dishnet over charging me they are committing un authorize transcation on my account, they keep charging the same movies which i did not order, there representives, are constanly hanging up in my face, and this is and ongoing problem, i was with direct tv never had this problem , and besides they do not have we. tv so to me they are dead weight, they send out letters saying i am a loyal customer , but really deep down inside it just a game to them, so if anybody out there having this same situation, speak up and do not let it happen, i would not wish this up on anyone , i rate dishnet a big fat zero, get it together because you are difinited loosing a good customer

i am writing this in regards to trying to get dish network to realize i only had one receiver for the past 8 years and when i cancelled my service i sent it back as instructed and the send me a bill for unreturned equipment. i called them went over bill they then told me showed receiving the equipment and would be sending me a refund i waited a couple of weeks called up again got a different person who told me the same thing waited another two weeks called up they said they did research and said i had 2 receivers i told them i lived alone and only had 1 tv they connected me to a supervisor who told me the same thing i told her no way and she hung up on me i called again and another person told me she would correct the problem and remove the charge for the receiver i never had i will believe that when i call again i was charged $10 for eight years per month for that second reciver i never paid attention to my bill just paid it my fault but i do noy care about that i just want my final bill to show 0

I did lots of research on your website concerning the Tailgate System. I then went to a Dish TV retailer and they told me they only handle home install subscriptions, but did offer to help. They confirmed my belief that I could order the system to use at my winter location in Texas. I then read a review indicating that someone else purchased the product to find out that you can not download the software to the receiver to run the Tailgate System unless you are a Dish TV Home Subscriber. This is not indicated in the material when you research the Tailgate System. YOU NEED TO PLACE IN LARGE PRINT - MUST BE A DISH TV HOME SUBSCRIBER!!! I am totally disappointed as this would have been answer to TV viewing while wintering in Texas. I even mentioned it to others in Texas and they were excited as well and indicated that they wanted to see my system and order one also. WHAT A DISAPPOINTMENT - I THINK DISH TV LOST A LOT ON THIS ONE.

I have had Dish for about 3 months now and it has by far been very poor as to giving good customer service I have called several times regarding my bill and problems with my remote,my channels and not to mention that the flyer that I had gotten in the mail is nothing at all what it was supossed to be..I have gotten the runaround from your customer service phone lines and everytime I ask for a corporate contact number all they do is start asking me questions about my bill with no help what-so-ever!!! Never offers to send a tech here to fix my tv,never offers me another remote,just poor excuses on why this is and why that is,and I am paying entirely too much for this bull..Just to start of,when I told them what pkg.I wanted I assumed when I got it everything was correct,but after my trial of the 3 mths.of free channels was up,I called & told them I wasn"t interested in continueing with them so I wanted them takin off,after I had to call them twice to tell them they were still there & they assured me they weren't my daughter took a look at my bill & realized that I was being overcharged for the channels I wanted,reason being it wasn"t even the package I had requested.I just got off the phone with Cust.service again with another failed attempt and another rude one at that to get any logical explanation to my questions. I recieved a letter in the mail saying that i didn"t qualify for the DVR in which from my understanding & everyone else telling me that they have one can't understand why that is? I've never heard of such if my credit is bad than why let me get service in the first place if that's the reason? There is other things that are leading up to me just contacting the better business burea but I decided to contact here hoping to get some answers and not from a customer service rep.because they are supossed to help dish"s customers and they do not,so I hope contacting corporate I can get some light on this situation or I will be contacting the BBB along with the rest of the people on here!

Hello my name is Donnie Paul and I am a very angry customer! My wife and I just got married and moved into a new house, we are both Dish customers she had her own account and I had my own account, and when moving to the new house we only had to move one dish account which we did. We chose to keep her account since it had more channels therefor paying a larger monthly fee, she added me to her account, now the problem comes in when I tried to cancel my account, Dish Network wants to charge me 250.00 dollars to cancel my account I feel this is unfair and not right because I am still a Dish Customer, I did not decide to just cancel my account, I got married and we stayed Dish Customers, I find this extreamly intollerable and very poor customer service to not have a revision in your contracts for situations like this, I'm sure my wife and I are not the only Dish Customers that have got married. when I called your 1-800 number I talked to 4 differnt people and got 4 different answers, I have been treated very poorly and I am very disatified with the service I have recieved, I was a former charter customer and left charter because of high prices and poor customer service, now at Dish the customer service is no better, I gave up internet to come to dish so now Im paying the same price and for less of a service and then to be treated like this I am very ashamed at how your company has handled this situation, again its not like I just wanted to cancel my service all together I simpley got married to another dish customer and we only need 1 serivce, I feel I should not have to pay a cancel fee because I am still a dish customer, If this is the best service I can expect to revieve from your company then I will cancel BOTH accounts and go back to charter where I will have internet and TV, again I think it is wrong for me to have to pay a cancel fee, someome needs to contact me about this matter via return email

Could customer service get any worse at dish? Trying to get Internet service on dish tv is like getting blood from a rock. After 5 calls, 6 department transfers still no info set up for Internet. How do they stay in business? Finally called back requesting a manager. Well After holding for 7 minutes finally hung up. Guess even their supervisors do not want to take our calls. Completely drained the life out of me...FRUSTRATED!!!

One year ago we signed up with DISH for a package to include HD or so we thought. We were sold with the idea of having one HD/DVR box in our main viewing area(den) with DISH capabilities to the TV in our bedroom. We always wondered why the particular TV in the bedroom was not very bright. REcently we found out why, hence my note to this board and my frustration/unhapiness with the DISH people. Our flat screen was having issues and we had the Geek Squad come out to fix it as we had purchased the Flat screen new in 11/11. After they took care of that matter I had the Geek Squad man come into the bedroom to tell me why the TV was not very bright. In short order he informed me that there was NO HD to that TV and the cord was actually just a coaxial cable with 480i capabilities. I blew my top and called DISH. After the initial person told me they could come out and take care of it with the addition of a new box, no service charge and then pay another $10/month I was then informed I would commence another TWO contract with DISH. I told them I felt totally lied to from the beginning and had no interest in recomitting for anther two. I requested to speak with that person's manage and in short order he was on the phone. I was told in no uncertain terms that I was out of luck and if I tried to terminate it was going to cost $210 to do so. Fuming. I will surely be discontinuing with DISH. Absolute liars, cheaters and crappy customer service. Little wonder their subscriber base is going south. They simple do not wish to correct a wrong they inflicted on a customer. Sad, but I will surely share with the world of my reviews of their service level and contempt for a customer who was surely mislead.

We had an installer come out to install HD on our flat screen tv. Then while he was there the tv went out. Now dish won't give us anything for the ruination of our tv due to their hd receiver. Or for the 20 hours or more on phone to see whats wrong or for the receiver we had to turn in that had loads of recorded things that we can't get back, and didn't have dish for all the time that the reciever was out as it got lost while being sent back. Anyway all we are told is there's nothing they can do for us. So now it looks like small claims court to get them to recompensate us for the ruined tv we now have.We have been customers for a long time. Too bad that they can't take care of their customers better then this. NOt a happy customer & if there was a zero choice on here it would be that & not even a 1.....

I've been a good paying customer of Dish for over 7 years. A tech of yours came out last Sat,9/17/12, to replace my DVR receiver. While here he sold me a sound bar for $399 after telling me if I didn't like it, Dish would pick up and refund. This is why let him install it. He said "no risk to you, you have 30 days to return & get a refund". On that basis, I let him install & I paid Dish. I used it for a week, which is today, 9/15/12, and I HATE it. My TV has better sound. So, I called Dish only to find out that they will not take it back :buyer remorse policy of which was NEVER mention to me. In fact, I was told the opposite. I spent 2 1/2 hours on the phone 1/2 if which was on hold. The outcome of which I feel robbed of $399.00 as they will not stand behind their own tech guy. So, I am filing a small claims court claim againt Dish on Monday @ the Harbor Court in Laguna Hills for $1000.00. I'm switching to Direct TV and I will see what the court says about this kind of busines practice. If this was my busines, I would want to know this so I am letting you know. See you in Court. Susan Vasco

I get a robot call at 5:12 A.M. on my voice mail requesting I return my leased equipment in boxes they have provided me (which they have not!). Thinking this was a Family emergency, I climb up the hill to make a cell phone call to my voice mail and slip and fall on the gravel on the road, hurting my hip and back. I sit on the road for 1/2 hour till a neighbor assist me to my door. WHAT THE HELL ARE THEY CALLING ME @ 5:12 IN THE MORNING FOR? This is a lawsuit for sure. I'm on my way to the E.R. to get x-rays and I will send then a final bill via the Missouri Judicial system!!! Let them send one of the corporate Attorneys to rural Missouri to fight this one. SCREWBALLS!!!

I can not believe that Dish Network is giving Glen Beck and his network air time on Dish. His message of hate should not be a free channel on your network for any young person (or any person)to see by surfing through your channels. The least you could do is put it on a pay channel so only people who would want to listen to such talk would be albe to do so. If Dish really wants to air such comments maybe you should create a new channel where his comments could be aired along with videos such as the recent anti moslem video that is causing the present turmoil in North Africa.

WOW.......I just tried to sign up with Dish through Frontier. Both the Frontier person and I are flabbergasted. It seems that Dish lost our order and we had to complete another order for the service. Because the credit card had been submitted for the first order we now have to waite 90 days before applying again as the company has placed a block on our order. What kind of a company is Dish? Now that I see Dish is giving Glenn Beck free air time I am not sure I want to do business with them anyway!

I will be looking for another carrier as I don't like Dish to sponser Wing nuts like Glenn Beck and promote there hate.

I am a customer of DISH NETWORK, there service and there Special Resoulution area are NOT customer friendly. Ive been with them for 4 years and my DvR broke so i had to get it replaced. I then called and spoke with a supervisior and she assured me to have my dish box in 2 days if i got on the protection plan, I agreed. That was on a sunday night, so by tues i should have recieved it right?? Wrong i called back everyday that week they told me its in the process of shipping.I spoke with another Supervisor and he lied to me saying yes its going to be there tonight. Didnt come that night, So i called UPS and they told me the adress had been wrong all along. so Saturday I called again fustrated and annoyed that I have all these reps ans Superviors givin me the run around. So i Evenutally spoke with a manager, aand told him all the information I had and how the reps had lied to me saying it will be here in soo many amounts of days and how i had been charged extra to have it on Tuesday. He told me monday i should have it and transfered me the Resolution team to talk with them about the issues i had been having. There number is 303-942-8605 I spoke with a rep named Jasmin Guttierez, her rep number is 52743 She was very nice and listen to what I had to say and Told me she couldnt believe I was treated with Disrepect and that i had been a loyal customer. And that for me having thoes issues she was going to credit my account of 153.89 Thats my balance bill she told me. And that she would take care of it, and my next bill would be in Oct. But assured me that I wouldnt have to pay my pror past bill she took care of it. Well 1 week has gone by and I get a disconection notice through email saying i had a balance of 153. and change. My first thought was ok maybe it takes times to get credited to my account, so i called Jasmin Guttierez back on the extension she gave me and she didnt answer. So I went ahead and spoke with another supervisor from the Same Department named Navida BARERRA EXTEN 80095. I began to explain my whole new issue now that I was having with her rep that promised me something and didnt follow through (AGAIN) like the first time with my dvr box, and now this! Well She statred off nice and then turned rude to me. She continue to let me know that I was miss inormed, and they dont credit account, I was soo confused! Again being lied to is NOT GREAT customer service!!! I continue to let her know what i had been through and she ddint care, and let me know she was not going to give me the full credit but on $25 dollars to my account, Again another lie from Dish Rep. I told her thought you didnt give creditsand now your telling me all you can give me is 25! Thats not what the first Rep told me, I dont like to be lied to .No one does. I took jasmines word when she assured me she was going to credit for the full amount and now it wasnt even done. I then asked to speak with some one higher in there DEpt and Miss Barrera refuse to transfer me sayin she was the only one in charge, I asked her for the Corporate number and she gives me here number. That is just right customer service, I was lied to, treated very badly, and had to waste my dad talking to Reps who wont help! I am discusted with these people. I will continue to call them untill my bill is paid. once it is paid i will let my friends and family know Dish Doesnt Care for there customers as they say they do! thats why there are so many bad reviews on them, and there customer service website! And I will be writing to the BBB!! for sure! there not getting away with treating me like this , im glad i have there names and extensions.

I am done w dish i beleave evryone should get together and shut them down. Im tired of them telling me from day one im going to get something im not then the turn around and try to charge you 400-600 bucks for what they where expose to give u from day one... i will cancell them out really soon.... and some

If I could give this company NO stars I would. I did not even get my service INSTALLED and had nothing but problems with their scheduling and customer service. I was hung up on, outright lied to, rescheduled twice, and both times I was rescheduled because they came out without the proper equipment to do the install. I even called the day before my second installation to confirm they were bringing the proper equipment! I was on the phone for 5 hours and every person I talked to, INCLUDING corporate dispute resolution, either lied and put it off on dispatch or hung up on me after a fifteen minute hold time or told me they could not help me. All I heard was it was not possible to finish and I had to reschedule and what they couldn't do. Not one person told me what they could do until I managed to get the "director" of dispatch on the phone who told me she would fix it, then did not return my call and did not exist when I went to call her back. No one has a direct line or an extension to reach them and the call center in the Phillipines will not transfer you. They are horrible! The only thing positive I have to say is thank goodness I found out how they are before I got involved in a contract and they can let the door hit them in the backside on the way out!!!!!!!

I hate dish network I wouldn't refer them to my dog.If they don't hurry up and do something they will fail.

I received an email from Dishnetwork indicating that my service was being cancelled. So I called to inquire what was occurrng (bill was paid, etc.). I was told by Customer Service that "...termination was requested as a result of a telephone call made by me about two (2) hours prior..." I informed the Rep that I made no such call so he contacted another department. He returned and said it was as a result of an email requesting termination sent eariler in the month. In response I asked for a copy of the email to confirm and was told that "...it was unavailable for review by the customer..." I was then informed that I had to pay to have it reconnected. Due to having company, etc. I paid it to have service. Next, I asked for a mailing address for the company's Customer Service and Legal Department. For the next 15 minutes I was put on hold and given the "run around" and basically told that there was no such address. Confirming Dishnetwork has no legal department or physical customer service department? Is this bordering on a RICCO Act violation?