Dicks Sporting Goods Corporate Office & Headquarters

Not sure why this is the only company that turns down payments for credit cards in store it's there policy I was told. Wow! Big disappointment when we spend lots of money in that store.

Dicks Sporting Goods customer service is down in the toilet. Walmart has better customer service then Dicks. You pay prime price for zero customer service. Dicks charge high price for the delivery, but do not deliver you on the time. You wait all day because delivery people give you four hours window but never show up for delivery. Later in the day, they let you know that you will not be getting any deliver today but we will call you to reschedule your delivery. Sooner Dicks Sporting Goods will be out of business. I hope Dicks Sporting Goods close for good.

Worst service I have ever had to deal with!!!!! Closest store to me is 45 minutes away and I had to make 5 trips to the store because of there mistakes and still didn't receive what I had order so I got a refund!!!!

The worst company that I have ever death with. Ordered something on 11/23/13 which was to be delivered the week of 12/2 and I. Am still waiting without any delivery date and many unfulfilled promises. Should not be allowed to operate if service is so poor.

Shopped at the mall of ga store in Buford Ga. Stood in line for 15 minutes and when my turn came the cashier asked if I had debit or credit . I told him cash and he said he cannot take cash. He said I would have to go to the front or upstairs. After waiting another 15 minutes at the front I spoke to the manager. Have never been talked to like that by anyone. Need to start at the top and learn customer service. How do you stay in business?

Shopped at the mall of ga store in Buford Ga. Stood in line for 15 minutes and when my turn came the cashier asked if I had debit or credit . I told him cash and he said he cannot take cash. He said I would have to go to the front or upstairs. After waiting another 15 minutes at the front I spoke to the manager. Have never been talked to like that by anyone. Need to start at the top and learn customer service. How do you stay in business?

Worst 1-866 customer service, Once you are directed to an agent, you will no long be able to speak with anybody else. Don't bother to hang up and try again or get hung up on. You are dealing with amateur agents in customer service. Will not shop or ever buy anything from DIck's again. They stand by their name...DICK"S

I purchased 5 64+4 gun safes from Dick's sporting goods in Victorville California 3 days before Thanksgiving and now they're telling me that I will not receive them before Christmas when it's clearly stated on their Black Friday add that I will receive them before Christmas. Never again will I shop at Dick's their customer service is horrible they cannot locate your order nor can they give you any estimation of shipping time they gladly accept your money but they will not help you when it comes to finding out where your merchandise.

I was at the hurst tx. store in the north east mall today at 1pm. Looking to spend $500 plus dollars on a safe. Couldn't get any help. Sales clerk was stocking boxes for 15min. Before acknowledging us. I thought he was a delivery guy and the whole time the manager was inside the office just watching. Asked a question that he didn't know. His answer was there's the manager. You can ask him. Manager was put out, short,and very rude. Will not return to that location. They need a surprise visit over there.

They put items in ad and when You go to store they don't have It asked about rain check they said They don't give them somewhere This should be considered false Advertisement hope goverment Investigates. BAD BUISNESS

Brian, the manager at the Tustin California store is one of the worst managers that I have ever met. He is rude to his staff & rude to the customers (who by the way pays his salary). I will NEVER return to the store as long as he works there as he is a total A-hole, un-helpful, rude, condescending, bigot. On top of that he treats his employees like they are his slaves. I would sue the company if I had to work for him. Please Dicks, FIRE Brian before he ruins your reputation.

The Ad advertised the store in St. Peters, MO was to open at 8 pm Thanksgiving night, When I got there the store decided to open at 7:30 pm so all the items on sale were all gone, My receipt states the store opens at 8pm and the Ad stated it opened at 8pm. Not able to get anyone on the phone to discuss this incident. Not very happy with this company.

i was recently at the clarksville,tennessee store buying items for my son. the section in lodge was PACKED but the employee, Spencer, still managed to keep everybody happy. he helped me find exacly what i was looking for and was very satisfied as long as probably most other customers he helped. The young girl at the register was also very friendly all in all a good experience! good job!

I will not purchase anything from Dicks Sporting Goods until that company stops selling military / assault style weapons.

went there to purchase a rifle, after 2 hrs of paperwork the manager lady comes out and says they cant send me the rifle because of a technicality, which by the way, was never a problem the other times a purchased a gun in three different stores within this past year!!!! apparently she has more power than California's laws.....very upset to say the least ,lack of knowledge and professionalism obviously san diego store sucks. will seek legal action.

Went to exchange an item. One person in front of me doing the same. Waited for 15 minutes....4 checkout clerks (yes, 4) trying to help this one person. No other customer at the counter for this entire 15 minutes. Not one clerk asked if they could help me. So I turned to leave, then one clerk finally asked if I needed help....duh! I just left, was going to buy 2 sets of golf clubs for Christmas, $2200 total. I politely I was sorry it took my leaving for one of four clerks to ask if I needed help.

Worst customer service I have ever experienced in Salem Oregon. I will never go back to Dicks Sporting Goods.

As a sports enthusiast, it was nice to be able to talk with another enthusiast about basketball. Andrew H of the store in Hadley, MA was very knowledgable and he recommended a particular ankle brace and it is FANTASTIC!! way better than my other one I bought there a few months back. I could of talked to that kid all day about basketball!

Dick's just recently came to our town and as part of it's advertising scheme it chose to send people out on foot to stuff mailboxes. Going into anyones mailbox, anywhere in the USA is a violation of Federal law. The local store here in Prescott, Arizona has denied any involvement by saying it's a corporate decision of which they play no part nor have any input. I find it a little hard to believe that somewhere in Pennsylvania sits an exec busily coordinating advertising for a store 2000 miles away. And even if that were true - to not be aware of Federal law shows that this company is not too swift, or just doesn't care. Complaints have filed with the local police dept, and the U.S. Postal Inspector Service.

i had to call the HR department to obtain insurance information for one of their employees and they were very helpful and transferred me right to the correct person who had the information i need ready and available right away!!