106 Reviews For Delta Airlines Headquarters & Corporate Office

As a retired military man i servied this country for 24 years, in those years i saw the corprate greed of this country. i see now your nothing but a commistic breed in your up bringing,and very much need to be gathered up put on your own planes and kicked out of this country for good.i've seen the crapt you say for your own good for governmt propuses but when our fighting men and women come home you line your greedy ass pockets with there hard earned money giving you the rights and freedoms to steel it back. say now i will start a boycot for and all airlines like yours to leave this country with your familys forever. YOU DON'T OR EVRN DESERVE THOSE GOD GIVEN RIGHTS.

They lost my luggage even before I boarded the plane. I checked into the self service Koisk and needed to pay for an additional bag. The customer servcie representative stated that she couldn't handle the extra bag but she would process my bags. after labeling the bags and palcing them on the conveyor belt. 15 minutes later I'm ready to pay for the extra bag only to find out that one of my bags was incorrectly labeled. I paid only for the extra weight buit not for the extra bag. The representative stated that the bags were long gone and that a duplicated ticket could have been printed. I get to my destination with one bag missing and no assitance. I called Delta's customer service for help. They stated that since the last leg of the trip was with Air France, it was there responsibility and I should file a claim with Air France....Real low class outfit ...and customer service to match...no wonder they continuallly file for bankruptcy.....

Delta Airlines are crooks. They charged me $1,352 to fly home from Chicago (o"Hare). I went to O'Hare for a flight back to Ft. Lauderdale. I found out when I got to the airport that the flight was out of Midway. Here is the kicker...the leg from Atlanta to Ft. Lauderdale was the same as the other tickets, yet they said they had to write all new tickets. They are CROOKS! I will never fly them again.

Who the hell charges our retuning soldiers for their gear? How un-American can Delta be? Then, to top it all off, they charge $200 per bag? Really? I thought that bag fees, for normal civilian travel, are only $50-$75 dollars. Glad I am flying with other carriers when I travel for myself and the military.

I can't believe your company charged our US military $200 for their extra bags! Disgraceful. I won't be flying Delta again!

Check out the passenger readling lights on your planes... the last one I was on, each light in my row, and the ones in front of me were covered with BLACK MOLD and MILDEW, from a flight out of Orlando, into Atlanta 5/14/11

Husband and I traveling from chicago to biloxi. Was supposed to arrive in biloxi at 10:40pm, arrived at 5:00am the next day. Checked luggage was not on plane. Went back the next day to pick up luggage took to the hotel when preparing to go out for dinner opened luggage and noticed clothing was soaking wet and colors had bled making most items unwearable! Seems as though the smart thing was not to bring luggage into the airport while we waited for a crew to take us to our final destination but to leave on the tarmac in pouring rain in atlanta. Called customer service, closed for holiday weekend! Get home call to see what we need to do to be reimbursed for damaged clothing and items I had to purchase, told we needed to drive back to the airport let them see the damage and then get a form! Needless to say, won't be flying Delta anymore if I can help it, I'll drive

I COMPLAINED VIA EMAIL ON 5/2/11 AND HAVE STILL NOT RECEIVED A REPLY FROM DELTA. MY CASE # IS 3279095. PLEASE CALL ME. HOME:860-799-8357, WORK:860-868-2973. THANK YOU.

I was flying on Norhtwest for years until delta bought them out. Well now I will be finding another airline! They have torn up my bag and every time I fly someone goes through my bag. This never happened with Northwest. I called TSA and was told if they went throught bag a card would be left stating they searched. The planes are now much smaller, there is NO customer service. My son had to change his departure date and delta charged him $150 to change date and another $150 for something he's not sure. That just just wrong! I might understand the first $150 but not the second.

I just had an experience with delta. I was travelling for my compnay and they could not get my flight out on wednesday night due to mechanical problems. So they put me on the first flight in the morning which cost me an additional day of billing hours. Then they goofed up and sent a plane in the air with no place to land due to weather. I do understand that they can not control the weather. But the way in which they handled the situation was aweful. All i wanted was for them to get me a rental car and I would drive the rest of the way home after we had found an "alternate" site to land. But they would not do this. They were telling me that i would not reach my destination until the next day. This would mean two days of lost billing time. When I asked what they would do about this they said it is not there problem. Therefore I will not be flying with delta again. All they had to do was give me a rental car.

My husband and i booked a flight from Houston,Tx. to Fayetteville N.C.4/19/11-5/3/11 for the birth of our grand daughter. Our daughter is married to someone that is stationed at Ft. Bragg and is in the military. We saved up for this trip because we are an older couple and are on a fixed income. My husband has several health problems and we had to take him to the emergency room Saturday nite. He was having problems breathing. He has COPD and Emphezema. He had to be put on oxygen for a couple of hrs. He has a Dr.in Houston he goes to at the Medical Center and i wanted to change our tickets and take him home to see his doctor. i called everyone i could think of, They were very rude to me. One told me i would have to pay 200.00 each plus an additional fee for reschulding. which would end up costing us almost 600.00 which i do not have. We would not have any money left for food or medicine when we got back home. This is terribly. No one was helpful at all.I am very dissappointed in this airline. Someone had told me Delta was like this. They had changed my seats before where my husband and i were not sitting together but i just thought it was a mixup. when i complained the woman on the plane said ask one of the passengers to switch with us which they wouldn't.I wrote an e-mail to Delta and they sent a reply that this did not meet with there critria for exchanging tickets.Very poor customer service and most do not need to answer any phones. I have worked in an office and you are always supposed to be very helpful and pleasant, which they aren't. No more flying with Delta for me.

MY PROBLEM WITH DELTA AIRLINES IS THE DELAYED BAGGAGE , MY LUGGAGE NEVER LEFT THE AIRPORT IN LAS VEGAS MY FLIGHT DEPARTED 1: AM I ARRIVED TO MY DESTINATION AROUND 8:30 AM AND MY LUGGAGE WAS DELIVERED TO ME 2:30 AM WHICH INCONVIENCE ME I HAD TO CALL THEM SEVERAL TIMES BECAUSE I HAD A FUNERAL TO ATTEND. NOW I WAS TOLD BY A CUSTOMER SVC REP THAT I WOULD BE REIMBURSE MY 25.00 BAGGAGE FEE WELL NOW I FIND OUT I WILL ONLY RECEIVE A VOUCHER I WILL NEVER FLY DELTA AGAIN I ALWAYS FLY SOUTHWEST AIRLINES AND THEY DON'T CHARGE A BAGGAGE FEE . I DON'T EVEN FLY DELTA THIS WAS AN EMERGENCY I HAD TO PAY ALMOST $800 EXPLAIN TO ME WHY CUSTOMERS HAVE TO GO TO HELL FOR A FEE. SO WHAT AM I SUPPOSE TO DO WITH A VOUCHER THAT I WILL NEVER USE. U PEOPLE TREAT PAID CUSTOMERS LIKE YOU REALLY DON'T CARE I DON'T WANT TO HEAR I'M SORRY. SORRY I FLEW DELTA

My family and I flew from Baltimore to Atlanta and my daughter left her cell phone on the plane. A passenger saw us @ the airport in Hawaii and said she turned it in to a Flight attendant. I filed for lost property and called several times with no respone. This is awful to steal someones property and not return but even worst when a passenger confirms that turned it in. I can imagine a lot of us are being ripped off, this is really said and disappointing.

On March 30,2011 we were flying from Syracuse, N.Y. to Atlanta, Ga. Our plane had to be deiced prior to take off set us back 40 minutes then the generator malfunctioned to delay us even further. We missed our connecting flight to Santo Domingo. Delta generously gave us a $6.00 food voucher what a joke....then we were booked to fly to Miami....with a connecting flight to our final destination. Upon arrival at 9:30 pm one of our check bags was missing in action. We were originally supposed to arrive at 1:30pm and begin our vacation in the sun /fun. Needless to say we lost half of a day of our vacation plus had no clothes, just what I was wearing. As of 4/09/11 my clothes are still missing.....attempted to speak with Delta representatives and get no satisfaction....We were told ever day at the resort no luggage yet. I would like to speak to a supervisor regarding this matter....How would like to to not have a change of clothes throughout their vacation!!!!! 315-985-0180

dont be a former employee and retired as Dave Garret and W. T Beebe are rolling in their graves with the way these clowns are running a company that was the top of the chain with the customers and employees. Amazing that theycollect funds from former employees and they dont have the respect to call you back when you meet the request they ask of you We believe that this is an illegal practice and will turn it over to the state and federal attorney general.

This is the first time using this airline and I doubt that I will ever use them again. I had a small bag of jewlery in my bag when I checked it with delta yet it was gone when I got the bag back. I tried to call customer service and filed a claim and they tell me it will take 8 weeks to follow up on the claim. How is it that you can have things physically missing from your personal belongings and delta does not seemed to ba alarmed by the fact that they either have theives working for them or they are seriously unorganized. Not sure why the jewlery would have been removed in the first place. They were very quick to tell me that jewlery was not covered by them. So i guess my guestions is why wouldnt they take everyones jewlery from their bags? Delta doesnt cover it so if it comes up missing I guess the company employees benifit from that. Its a win, win situation for them because they do not take accountablilty for your things being taken when its in their care. Ive contacted customer service everyday and asked them to give me their superiors name and number and I get nowhere. They continue to minimize the situation and deflect the request. I did file a complaint yesterday with the BBB.

Delta customer service is the worst. I have been working with them since October 2010 to get a refund for double charging me for baggage. Their customer service dept. told me to provide proof. I did, they accepted it and said they owed me a refund. It would take 7-10 days to process and 3 months for a credit to appear on my charge card. The three months were up in February. No credit. I forwarded the previous emails and asked about my credit. I was told customer service would process the return in 7-10 days and it could take 3 months for a credit to appear. A form letter no doubt hoping I would go away. How many other people are they cheating out of money?? I'm still emailing...I'm not going away. I would like the CEO's name so I can send him copies of the useless emails from customer service. Maybe he or she can spare the $20.00 or take up a collection. I would not recommend this airline to anyone.

I had a flight March 20th 2011 going from Philadelphia (delta) to Key West. I arrived an hour early and proceeded to print out a ticket but my itinerary wasn't showing up on the screen. I asked for some help and was directed to the WRONG line! So I stood in this massive line looking for help so I can proceed to my gate but there wasn't much help around. A costumer pointed out I was in the wrong line and by then it was 3pm and they were unable to give me my ticket.(My flight departed at 315pm) I was then directed to head to costumer service(there was much of any servicen the employees are extremely rude! And to come to find out the only thing delta could do was re book my flight for the 21st for an additional 900 DOLLARS!!! This is ridiculous that my flight I booked was if that or more!! Why wouldn't I get reimbursed for my ticket why should I have to pay an additional 900 dollar! Never book a flight with delta!!!!!!

I would walk before I would fly Delta again.

The Delta corporate office is absolutely HORRIBLE!!! I applied for a job in September and recieved an email from the recruitment center expressing their interest in my application. They informed me that the interview process takes some time, so be patient. They also instruct you NOT to call the recruitment center unless that is the stage you at. After three months of waiting, I began to send emails to the "recruitment center" letting them know that I was still very excited and waiting for them. A couple more months go by and I was in a unhealthy relationship, and ended up leaving that relationship behind. So naturally I changed all of personal information (phone number, email, address). I emailed delta to inform them of this. Yet again months went by with no response from delta recruitment whatsoever. Today I called delta recruitment center against their wishes to call unless that step you were at, to see what the hold up is. They told me that they tried to reach me on the "old" number (in which I did my due diligence in letting them know my info had changed). They proceeded to tell me that after six months, my application was now expired and I would have to re-apply. I followed the guidelines and did what I was suppose to do, and now they want me to start this process all over again. How unfair is this? Being a flight attendant with Delta use to be my "Dream" job. I thought Delta stood for Professionalism, Prestige, and Class. But now I clearly see that I was wrong.

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