Bob Evans Farms, Inc Corporate Office & Headquarters

We ordered Wednesday our Thanksgiving meal(Ham dinner-baked sweet potato-applesauce-2two rolls #2 Country Fried Steak-mashed potato-country gravy-bana nut bread.To picked up @1:00PM.Arrived 10 mins. early.The order was so messed up.Was told they were not doing the steak, no baked sweet potato.wanted to add 2 slices of pie But did not get them..So upset signed for the order and left.Very upset!!

Visited the Bob Evans location on Ford Road in Canton, Michigan yesterday. Not only was the restaurant pristine clean (including the bathroom), the wait staff was prompt and friendly and the food hot, fresh and very good. It was a wonderful lunch from beginning to end. I never comment on restaurants, but was so impressed, I wanted to share.

What did you do with the Tomato Basil, its fall and winter here and you took off the best soup ever and replace it with chili.(nasty) I don't know who thought up the burgers meat but its awful with bad surprises in the meat. If you want to do away with a soup get rid of cream of broccolli it smell badly.

Recently I was at the Dearborn resturant location I was very disappointed that I waited nearly 45 minutes for my food only to have it ice cold when it did arrived. I will never visit another Bob Evans or recommend them to anyone. I got u and walked out, I didn't receive any apology or anything from management.

I was very dismayed to see Bob Evans listed among the sponsors of the Greene County Fair where a picture of the Ku Klux Klan won first prize in the Antique pictures category. Glorifying the Klan is not something I can agree with. If Bob Evans has no problem with this then I have made my last visit to a Bob Evans

Went to the Harrisonburg, Va. (# 0402) location this AM (7/31/2013) for Breakfast, arriving at 7:35 am. Waitress was very nice and accommodating. However, we were 1 Customer to late to order and receive the Menu item WAFFLES. We were told we just ran out of mix. Others were eating them and while we did stay and order other meals there were others that were told the same, including 1 table near us that got up and left because of not having any more. I feel there was little or no excuse for this that early after opening. Other then this disappointment, all was good. I do frequent this location, but was really concerned and will think about this before visiting again. Not all places have Waffles, but there is a IHOP a few Streets away.

I went to the Bob Evans in Jackson, Ohio and ordered breakfast with an extra egg and when the order came and I mentioned it to the waitress, she said "Oh Well". Her name was Frankie, she was very rude and out spoken. I wasn't the least impressed with with Bob Evans and I have eaten at many of your establishments from Ohio to West Virginia. Also I have started eating the hash browns instead of your home fries, cause they are never done and hard....if you ask to get them done, they come out burnt and that has always been the case. I actually thought I had a good restaurant in Jackson, Ohio with Bob Evans being here but realized I don't, service is terrible and food isn't the best.

Needs attention from corporate!! Bathrooms were filthy, service was poor front door windows dirty. No apparent manager on site. I can only imagine what the kitchen looked like!!!

The breakfast was good but i felt the ad for $5 family -size , soups,salads & sides each serves 4 was misleading, it shows quart size containers and chicken salad was included but I did not get that size

At the Brunswick, Ohio bob Evans, I have ordered many dinner cobb salads, and THEY ALL ARE VERY SKIMPY. When I ask for more the manager says he has to CHARGE MORE, what for lettuce? Yet at other Bob Evans, the salads are quite big and looks better too. If it wasn't for the gas prices I would go to another Bob Evans. So I am getting tired of this Bob Evans and I will t go to the numerous other places to eat.

One year ago I went to your Streetsboro, OH location with family. Everyone received their meals except me. After 30 minutes and everyone else being done eating their dinner, the waitress came out to "fix" the mistake. I left without eating dinner. I decided to give them another try this summer, having lunch with my two young daughters. I explained I was a vegetarian and wanted a salad without the chicken. They instead put bacon on it and I never saw my waitress again to tell her I could not eat my lunch. Once again I left without getting anything to eat. About 30 minutes after leaving the restaurant, my nine year old daughter who had ordered grilled cheese and a side salad became violently ill. She got food poisoning. NEVER AGAIN!!

My man n I came from outta state for his job and went to the Bob Evans in Huntington Indiana and after a 45 min wait, with people that came in after us received beautiful plates of food we received horrible food!!!!! Hashbrowns were potatoe chips and the ten dollar steak was very well done when was asked for med rare to rare side!!!!! Horrable discusting food and cook line. Poor waitress " Ducky" deserved a tip not comping the whole thing. The cooks at this astabishment should be fired!! Will not go back! Absolutetly horrible!!

I have been a customer all over columbus ohio for 30+ years. I always have the CBB on Sunday mornings. I order no country gravy but sausage gravy and i still want the crumbles.(sausage),plus a extra egg.Three weeks ago the new waiter forgot to ring in the crumbles.when meal was brought to me i nformed him of the missing crumbles and he immediatly when to kitchen. The a-hole cook yelled at him so the whole restaurant heard it.i felt enraged and went to the fat lazy b of a manager and of course it was the waiters fault.Nice to know your have supports?.ok went this weekend ordered the usual had a young (new) waitress.specified crumbles. Got no crumble..Even at the restaurant next to corp. They can get it together. Still.have.f at lazy blonde doless manager

Why is the service at your restaurant in Beachwood Ohio ALWAYS so slow? They are notorious for making people wait 45 min to an hour for food and when you get it the order is wrong. This is not something Taft happens now and then; it happens ALL the time. My last visit there. Pathetic.

I am writing this for my mother and step-father, both of whom are 89 & 94 yrs.old. They live in Waterford, Michigan where they frequent your restaurant at least 6x's a week. They ordered chicken & bisquits w/gravy, which, when it came, had uncooked potatos and crumbs of bisquits. They informed the waitress, who was very nice, they expected a better serving. That didn't happen. Their potatos were served in a bowl, no plate, no chicken either. They left without a meal and went to Big Boys, where they had a plentiful lunch.

Service Friday 31, at your Sharon Rd. location was extraordinary. We arrived 15minutes before closing time with a party of 10. We were received by the manager in charge that night cheerfully and were assured that we could be served in spite of the time. Our server Matt was also exceptional, he was polite, affable, patient and efficient. It is a compliment for an organization to hire such personnel. The food was also great! Thanks

Went to Bob Evans in Englewood, ohio on Hoke Rd. Went three weeks in a row, had to wait over an hour to get meal each time. Once took 20 minutes to even see our waitress to ask what drinks we wanted. 5-31-13 we waited one hour 12 minutes for out meal to get there. Unthinkable and unwarrented. Saw a few familys get up and leave without getting meals after 40 minutes. Please correct this or we wont be going there again, plus prices are too high.

Bob evans please stop denying your employees breaks....your managers are under trained and have no regards to the state law because they are under such restraints from their corporate office for increased capital. Since you seem to be stuck on theory vs actual; theoretically speaking your thought on use your employees hard and then send them home is wrong. Utilize breaks and give them time to catch their thoughts and regroup. Now thats actual experience. You are on your feet all shift! You should not fear any boss to ask to use the restroom or get a drink of water. You promote that you are a family store which is true but you treat you employees like unwanted step children behind close doors. Shame on you and I intend on relaying this message to every social media for the next month that has comment capabilities. Hows that for actual results?

Went to Bob Evans in Cross Lanes, WV on May 24, 2013. The womans restroom was filthy! I told the lady at checkout about it and she wasn't the least bit concerned. She just said, " It makes you wonder what some people's homes look like." The service when we got there was horrible. We stood by the front desk and no one acknowledged us for a long time. This happened one time before and we walked out and all of a sudden they wanted to seat us. We refused to go back in. I will NOT be going back there again.

Since when is it proper to promote dirty, smelly, dope dealing, scuzzy waitresses into part of your management team? Store 2054 in south point Ohio should be ashamed! Not only that but myself along with many others no longer frequent the business because the night crew is too worried about getting high & cooks are very slow! The store has definitely taken a turn for the worse! Store needs major help! & we miss Amy Colley! She was the best manager that store ever had! She was always pleasant!