Blockbuster Corporate Office & Headquarters

To whom it may concern, Tody, July 12 , 2010 at the checkout counter in your Hicksville, New York store I gave the clerk my gift card to rent 2 movies. He informed me that $45 was left on my card. This is a mistake . It is a gift card for $100, has never been used before and clearly states on the back of the card that there is no expiration. Why did the clerk tell me that these cards have an expiration date when the back of the card says it does not? I expect $45 dollars to be put back on this card. card account number6047 7944 8561 4973. Please reply. Thank you for your attention to this matter. Yours truly, alangoldfarb@optonline.net

To whom it may concern, I'm very angry with your corporation at the moment. I'm being accused of not returning a movie that know ive turned in.. And being accused of movies ive never even seen. Ive contact store manager Greg in Nashville,Tn and still havent recieved any results.. Ive contact to store managers from lebanon pk and murfreesboro rd. Neither manager has given any feedback, phone calls,letter in the mail or anything... And im tired of calling them,this is ludacris,ridiculous,very sad the this company is so poorly ran. Im angry about the hold process. And i will open up a lawsuit if this matter touches my credit report.. VERY UNSATISFIED WITH BLOCKBUSTER.. it feel's like ther's racism in this company.. and this is defamation lawsuit matter.

I've been barred from Blockbuster as of june 7, 2010 after being visited by two police officer who notified me that someone had said, wrongly I must insist, that I was going to punch him out. There was no altercation, I rented a video that night and also upgrated my account at Windmobile. According to the two police officers, a windmobile employee had falsely said that I had threatened him. I would like the supervisor of that shift to be fired for not fully investigating before insinuating and putting me in an embarrasing situation having to explain to the officers I felt harrassed since nothing happened to justify me being barred given my loyalty to the Blockbuster brand. Irregardless, the officers went on their way since there was no substantiation for charges. My loyalty is terminated as of today given I must deal with this situation throu the proper channels in order to ractify this matter as a result of an overzealous supervisor who made the decision to call the police and releasing private information which gave the officers my address and whatever else he or she illegally conveyed based on what was a bad judgement call. The branch is in Calgary, AB in Brentwood mall. I was there at approximately 8pm and left at approximately 9:30pm.

Addendum to submission of June 18, 2010. The date of apparent incident was June 17, 2010. Fire that supervisor before Blockbuster is faced with a accompli defamation lawsuit and damages as thereof.

I am writing to make Blockbuster aware of the way they treat employees. I have a son that has worked for you guys thru college and since graduation. You are always pushing rewards or bundles of some sort and expect your staff to get these no matter how. Some of the employees at his store buy the bundles just so they won't be fired. They spend sometimes 60.00 out of their paychecks. At the store that my son works in , there are not many people that come in thru the week so I don't understand how you can expect your employees to sell these things if no one is in the store, or the ones who come in already are members online or have rewards. Our family has had awards since 1997. I as a customer do not see why you need to sell so many other things than movies. Also, why would anyone come into the store and pay 5.00 for a movie if they can go to the box and rent it for a 1.00 Why not have them pay for the number of days they want to keep it, if they return it earlier than you make move money off the movie. It is a shame that the men in the higher offices don't come and work at some of their stores and see how nice and helpful your workers are but the treatment you give them is really not fair. You wonder or maybe not why you have so much turnover and I hear it all the time from people that are great workers and willing to give all of themselves, look for other jobs that sometimes even pay less. I would think you would want to keep workers like that around. Maybe if you would ask your shift leaders and CSR's for ideals you would not be having so much problems. You want the customers to come in then you had better learn to provide better service and keep your workers wanting to work for you. They have some great ideals. Thanks for listening. Sheryl Poerschmann

Me too. After all these years renting movies and games from blockbuster I'm all done! Two late fee charges totaling $4.00 caused 2 overdraft fees on a checking account resulting in $64.00 of overdraft fees. I'm sure blockbuster has the fine print somewhere that allows them to "hit" the card on file for past due fees and I understand they need to shore up their balance sheets but this practice of no notice charges will be their final demise. Glad you got your money now cause I will never do business with blockbuster again.

Hi I am going to Ma, for the sumnmer,cancel my membership! Perkins RG 44 @ aol.com

I just recieved a online banking alert. It seems that blockbuster is now making unauthorized withdrawals from my bank account. A whole 1.07 was taken out as a late fee. nobody authorized this, as far as im concerned it's illegal. I have been a loyal customer for 17 years. We have always paid our late fees. If this is a new policy designed to try and save a failing company I feel sorry for you. Guess what? You guys just lost my business. Yep this little 1.07 unauthorized charge just ended 17 years of my doing business with Blockbuster. Take this review to your board meeting and guess how many thousands of dollars you just lost because of an unauthorized bank withdrawal. Your former customer Hello net flix!!!!

To Whom It May Concern, I am a customer requesting a donation. The fundraiser is for a childhood cancer called Neuroblastoma. It is a cancer that is attacking our children and most won't ever get a chance to grow up. With that being said here is where you come in. I was hoping to get 225 small blockbuster video bags donated. At our event we have to put together a package and give one to each person that rides for us. It would be a way of advertising the fact that Blockbuster assisted us. Also, all proceeds from our fundraiser will be donated to Mott's Children's Hospital and the Rainbow Connection. You can visit us and see what our event is all about at www.blastnb.com. On our site if you can click on the pink rectangle and see our donors. If you are unable to assist us would you be so kind as to foward this on to someone who might. I do appreciate anything you can do. Thanks so much, Ann Lebert annaide1956@yahoo.com 734-752-2442