Bank of America Corporate Office & Headquarters

Joel did the best he could to solve my issue

Impossible to manuver. Hours wasted trying to get same things done as previous comments. No one has the authority to correct problems. No one knows who is in charge of web site. Some people should be fired.

the worst ever to deal with

I just spent over 3.5 hours with Bank Of America on the phone needing simple business help to change a pay from account---and Bank of America is NOT helpful to solve issues both personal and for small business. If you are looking for a good bank----stay away from Bank of America!!

I went to Bank of America to get an account which I probably shouldn't have done. I got the account on the 13th of December and as of now it is the 3rd of January and I still haven't received my credit card and nobody can tell me the truth as to why my card has not gotten to me. I'm starting to get really upset and it's not going to pretty and because I have been waiting this long for my card I could not do any Christmas shopping for my family or anything....what should I do about this....withdraw all my money from the account and drop it to go to chase or some other bank that is better?

Scrambled and disorderly processing and posting orders, money disappears from your account with no valid explanations given. That is THEFT!!!! Keep your money safe, AWAY FROM BANK of AMERICA!!!!!!

Now all of a sudden they don't give available cash now on a business account. As of the new year I will not be using BOA for my business or personal needs. When you have a simple question/answer that needs to be solved through your local bank and they can't give you the answer. It's time to close the accounts.

I have had some financial problems and BOA customer service has been there to help me, both in the office and on the phone. I have friends that use other banks and all they do is complain. I tell them to go over to BOA because there are the best.

Unable to receive date of death bank statements for our mother's estate, Even through our names are also on her accounts. The roadblock created by Bank of America's legal department is causing complications in filing the estate 1041 tax return. While the branch representative is very helpful the rest of this outfit is troublesome to do business with. I do not recommend Bank of America.

If not for it's name BOA would be in th eheap pile along with so many others..Discrepancy in all information from initial contact, to agents, to supervisors to the Offices of the CEO and President no one seemed to know protocol for BOA customers and eligibility rules. Given misinformation same day by various branches that actually conflicted trying to get a refinancing loann 2 years and waited 3 months after a formal complaint with no resolution in site worthy to consider. I have been with this bank several decades with great dismay.

I'd almost grown accustomed to receiving additional check blanks minus the cover that always accompanied them. But I took advantage of your offer of free vinyl covers and ordered a couple.When I opened the very large, flat envelope that arrived today, it was eventually possible to locate two thin sheets of vinyl, designed, apparently to "cover" my checks. Shame!

Worst bank ever. I plan to close my bank account with this bank account. Please do not bank with this bank. Customer Service is horrible on every level branches and corporate. I left Chase becasue of this and they agreed to refund me the amount Bank of America Charged me if I come back and I am gone! I am glad I am rid of them.

Please make special provision for the elders and for persons not able to stand in the long lines to do banking business . When you all close the drive thru at the bank on Flatshoals in south East Atlanta you took away my enjoyment of banking at the bank in my area. Why do I have to drive 3 or 4 miles to another bank to take advantage of the drive thru

BAO is the worst bank in all aspects. Their customer service is horrible and do not follow up with the customers. They made a big mistake by misplacing a check that I sent them and were not able to located. They told me that they had located the check and was going to be back dated and it was all a lie. They reported to the credit agencies about the late payment and it damaged my credit score. Bottom line is DO NOT use Bank of America for anything, they are very irresponsable and they lie to their customers. I cannot emphasize how frustrated I am at this people.

BOA is horrible I have to call so many times on their errors first I get a denial for a loan modification I wasn't doing, then get someones loan paper with her name my name and address on it, had to call again to make sure it wasn't affecting my and my husbands loan then today saying I'm 2 months late on my mortgage call before it goes into forclosure, not even late. They are a terrible bank and if I could refinance with another company I would

I was send $99 transfer fee regarding my fund transfer . I am still waiting Acknowledgement and fund transfer documents. Regards

My fiance and I are trying to apply for a mortgage at the Natick, Ma BOA and the mortgage rep will not return calls and I can not find a main number to the Natick Office to complain to a supervisor. Could someone please motivate this person? Andy Morris Mortgage Loan Specialist NMLS ID 1015089

THE WORST BANK TO DEAL WITH!!!!!!!!!!!!.....Have, had, a good customer with numerous accounts, thanks for making it clear that smaller banks are better to deal with.

BOA is the worst Bank there ever was. I have been banking with them for over 20 years. I have an advantage account where I don't pay any maitenance fees. I just noticed that they have been charging $25 monthly for 24 months. They refused to refund me my total $600 taken from my account and only refunded me 9 months. They have done same things to my friend and 3 other people I know. We are closing our accounts and considering a r class action lawsuit.

how come you all cant work with use and lower our house payment we can pay 800.00 a month please help use out we don't have the money to move, and why put it up for a short sale , and sell it for nothing when you can work with use ,and let use keep our house and get all your money ,it is dumb putting it on short sale , we don't count my income just jims 2 check , can we have another chance ,we are to old and in bad health to. betty horstman, thanks