AT&T Corporate Office & Headquarters

I hate AT & T. Thank god I do not use them personally, however my workplace does. I hate dealing with their customer service and everyone who works there. They are all stupid people who does not know anything. I hate them sooo much. First they tell me to go to a store to get reprint of a closed account, but no, those stupid people at the store tells me they cannot give me anything. Keep running me around like I have all the damn time. Fuck, they just tell me straight up instead of wasting my time. I want everyone to QUIT USING AT & T!!!!!

I have been trying to get service for over 7 weeks First they hooked up wrong number, Then took 5 weeks to port my number Still do not have DSL Have recieved bill for thr wrong number (which was never in servicce) Have recieved bill for the correct number, have only had pphone for one week and still do not have DSL. Why can't i talk to someone who can take care if it???????????????? 2706834006

I AM 85 YEARS OLD, I AM DISABLED, ON OXYGEN, AND GETTING OVER A BROKEN HIP. I REQUESTED NEW SERVICE ON THURSDAY, APRIL SEVENTH. I WAS TOLD I WOULD HAVE SERVICE BY MIDNIGHT ON APRIL EIGHTH DUE TO MY MEDICAL PROBLEMS. I DO NOT HAVE SSERVICE YET!!!!!!!!!! I HAVE BEEN LIED TO, YELLED AT AND HUNG UP ON. IS THIS ANYWAY TO TREAT THE ELDERLY? I FEEL AS IF I AM BEING DISCRIMINATED AGAINST!!!!!!!!!!!! WHAT DO I DO?????????

i WAS TRYING TO LET PEOPLE KNOW WHAT THEY HAD DONE TO ME AND THEY WOULD NOT POST IT!!!!!!!!!!!!!!!!!! 85 YEAR OLD DISABLED LADY...........YELLED AT, LIED TO HUNG UP ON

I asked to speak to someone on a higher level that the customer service department and they gave me the number of somebody in a foreign country (don't know where they wouldn't tell me where they were located) and the person that I talked to just kept repeating the same thing over and over as though I was too stupid to understand it the first time he said it in broken English. We need to face it, there is no one at AT&T that is accountable! Corporate office is just a bunch of folks who draw salaries and aren't capable of solving problems because heck, if they lose my service there are others that will come or go and until their bottom line starts suffering nothing will happen. The bottom line isn't going to suffer because those who have problems are automatically silenced because the only one hearing you is dude in a foreign country. Do yourself a favor and get the heck out of AT&T. Me? I'm calling the Better Business Bureau, I'm filing a report with the Attorney General of Arkansas, gonna call both my Senators and my Congressmen. Will it make a difference, probably not, but at least I know I tried.

I've had a cell phone that continues to go into an "emergency use only " mode. I've had the sim card changed out twice and the problem continues to plaque me. I called customer service asking for a new phone....obviously something is wrong with mine. I have been given such a run around for two days...and literally lied to as well. I was supposed to have Uverse and internet switched over from Comcast next week. I plan on canceling that installation. AT&T has the poorest customer service I've ever encountered. They sold me a lemon and now won't stand by it! Poor, poor, poor!! ps: I've been a customer of them since they were SNET.....many, many years. Big Corporate America is failing miserably with their customers....

After two years of good cell phone service from AT&T on March 4th 2011 the cell phone service suddenly stopped at 813 baystreet in Texas City Texas for me, the manager, and for the tenants with AT&T service. The problem is tower signal strength. The company has not been forthcoming about their plans for reinstating the cell tower service. According to the service map located on line the area is provided with "excellent" service. Can someone help us? As soon as I am three blocks from here the phone works very well. The customer care people do not have the, I think, expertise to solve this problem. I have talked to many many people. My thinking is that I chose AT&T for service because it worked here and for two years it did and then suddenly AT&T stopped the service.Since it no longer works I would like to company to do something about the problem. One way would be to provide a minitower that services the individuals who live here.

This company will NOT get our business because of their connection to the Obama campaign. When you get our of bed with our government, you might get our business but not until then.

Hello, I am a customer who had terrific customer experience with AT&T order service itself( ghosh...If order service is this painful imagine about the other services.) On October 2010 I ordered for a refurbished iPhone and HTC Aria refurbished phone through AT&T premier web service . I used premier web service because of the corporate discounts and the order service web site was directly taking me to premier site when I took order service from my office. I got the order shipped and half way it went back.On calling up fedex I came to know that someone from AT&T called up and asked fedex to return the package.AT&T asked me to place the order again. The next step was refund when I got the refund for my order I got$14.90 less and it was told as the restocking fee for my iphone. I didnt even had the luck to see the package and I am ought to pay them the restocking fee.. I made numerous calls to the totally ignorant customer care service people (I wonder why AT&T is keeping them, its waste of money as well as resource.) After lots and lots of call at last one guy (I had a call with him for 90 minutes - not even a bit of exaggeration) and I got the solution as dispute in the credit card .( Wonderfull !!!! I would have done this earlier without spending approximately 300 minutes in 10 calls). Now I am trying to place the order again through premier web site and my order is accepted first and AT&T cancels the order after some time . When I called up the customer service I got the best answer I can ever get- "I dont know". Good!! they saved my time at least this time and I didn't loose the money.This has happened thrice. I am sending the email to each and every email account I get from AT&T. Always I get an answer to contact some number. Keeping Quiet is a better thing than calling the AT&T customer support. I am escalating the issue through these mails and currently looking for the email id of the top management guys in AT&T before going for a VERIZON connection. If you guys think I am blabbering just see what happened to the below orders Thanks, Dileep

This site just erased all the thoughts I was trying to get across.

I do business with the AT&T Office in Wilton mall. Well, the poor guys had their office moved down the mall from where they were. They are still great guys. (Gino!) I was very disappointed in the set-up in the new office. There are no desks and at least no swivel stools with foot rests for the guys to sit on. They are required to STAND UP for their whole shift! This is so unfair. Three swivel stool with a back and foot rest would be so good for them, since there three people working during the day. I am not as concerned with the customers sitting, as I know you want them to "turn them out" quickly; but the employees standing all day is bad for feet and backs. I am requesting that you get them three (3) swivel stools with backs and foot rests. They can jump down and do other things, but they have to stand in one spot for long periods of time when setting up each customer. I hope you consider my suggestion as a good one.\ Thank you for your consideration.

My number is 954 718-9413. I am offered no explanation about why I am not receiving my 5.00 bundling credit off my internet portion of bill. A Mr. Wright, in Billing would not let me speak to a Supervisor about this matter. I am receiving this credit because I Bundle three services, and have been getting for years now. AT&T has a habit of promissing discounts and credits when certain services are oedered and than just forgetting about them after a certain time period has ellapsed. If my Credit of $5.00 is not restored ( and it's not about the money), I will switch to Vonage for my future phone service. It would be nice if someone called me about this situation before it gets to that.. Robert Sasso Tamarac, FL

I lost my blackberry and went to an AT&T store to get it replaced. The salesman convinced me I couldn't simply buy a blackberry to replace it, I had to get a whole new phone and got an Iphone, also because I wasn't eligible for an upgrade I had to add a 2nd line to my service, a 2nd # that was never ever used. I had to pay $10/mo. for a # I never ever used. If that wasn't bad enough, they then started charging me $40/mo because that # that was never ever used that I was forced to get, wasn't signed up on a digital plan and had to be. Long story short, AT&T charged me nearly $500 for NOTHING, NOTHING at ALL and would they fix it, HECK NO. I moved on to a new provider. I'm still getting billed from AT&T. They got their $$. Not only that, I filed bankruptcy and now they're sending me bills through email. Do they provide a fax # so you can fax them a letter, HECK NO. They want to make it as difficult as possible to contact them. AT&T can kiss my butt!!!!!

I am under lEGAL DURESS I am constantly disturbed harassed bullied interupted interfered with angered and more, I am forced to change my nuMBER THREE TIMES I AM ASSIGHED NUMBERS CONNECTED TO AUTOMATED PHONE HARASSMENT ON PERSONS I DO NOT KNOW I CANNOT MAKE THEM STOP I AM EXHAUSTED FROM TRYING IT IS ILLEGAL TO GIVE OUT DIRTY PHONE NUMBERS..........HOSPITAL BILLS AND LEGAL FEES FOR NERVOUS BREAKDOWN WILL BE THE RESPONSIBILITY OF...................... aaaaaaaaaaaaatttttttttttttttttttt&&&&&&&&&&&&&&ttttttttt

AT#T doesn't care who it employs. Their is no appreciation My entire family has been with at#t before that Indiana bell. I had a contract phone and had to leave country I paid for the phone and contract it is the right thing to do. Now I,m Older in very poor health,after my insurance my medication cost is astronomical. I have a samsung rugby and can't use phone only one other company I know of takes sim cards yet AT#T would not unlock phone becaus( your not doing bus with us we won't help. So I go to the AT+T Kiosk in Greenwood park mall greenwood Indiana. ask how much for their no contract srvc was told 60$ x mo I told the young employee to set it up he took my phone asked what I want ny pass code to be.I started talking to my friend. The employee came back and told me phone was ready.I paid him He did'nt offer receipt and to be honest with my meds I space things so no receipt. He activated my phone gave me new @ but did not ad the money so I get my unlmtd tlk n txt I call customer srvc center. What a joke I was treated like a second class citizen I canceled my phone and internet and If they think I will give them money LMAO also my family will be going over to comcast I will blog tweet facebook everyday telling about your poor bus. Everyone I have dealt with in your company is morons save a few If AT#T does not give me my 60+ dollars or give me the month I paid for it will cost them much more Than the 80 that punk kid stole from me. If you want to do the right thing my mail Is i.norm@yahoo.com.If not I will start a crusade of people you have screwed if enough get together you can be crippled we made you we can stop doing buisnes with you at this point I think you sorry people who care more about profits than humans.

Recently, I made an order and can't seem to get any assistance in tracking it at all. I have been put on hold for several minutes at a time as well as made several calls. My order was placed with a Devin out of Birmingham, AL who was very professional, courteous, and polite. However, I am so diswrought that I have forgotten What I ordered, I know that it was some type of equipment to set up internet service. I would like very much to purchase high speed internet with you, however, the service that I am receiving is very discouraging. I cannot pay for something that I did not receive. Thank you. Ms. Cynthia Alexander Jackson, MS 6019883334

My husband was at work while an AT&T employee back his trailor up into his car costing almost $1,600 in damages. And because they were on private property the police could not do a police report. The employee has not return our calls and AT&T has gave us the run-around. This is a bad company. No has even came to look at the car or showed in effort in fixing the car.

I have been with them since bellsouth mobility - at&t. Now that I have to downsize my service, they dont want to credit my rollover minutes. 23 years of paying and the cant lose a few hours of unused phone calls, that were paid for!!!! Makes me wonder???

I called the customer service center and spoke to a representative and requested to cancel my service. I asked as of that date what I owed and was told by the customer representative that I owed $75.00. I asked the representative if that was the total bill and if I owed anything else. I was told that it was my entire bill and owed nothing else. I got online today, two weeks later to pay my bill and found a bill for $184.03. I was told that it was for a past due bill and my cancellation fee. I was a customer of wireless for over 8 years and I am a member of the Armed Forces. AT&T is supposed to be Military Friendly. I spoke to a customer representative and a supervisor and was told they were not responsible for a mistake by one of their customer service representatives. As far as I know, if you are told you owe a certain amount and then that is not true, how can I be held responsible for poor training by AT&T. The initial representative did not even make a note in my file that he told me what i owed. I asked the supervisor to review the recorded tape to verify my story at which point he refused and told me that I owed what I owed and that was it. I find this is poor representation by this company and all military personnel who use the AT&T service need to be notified by the poor practices by this company.

DO NOT GET UVERSE anything from AT&T.. I was promised if I switched to Uverse the special they were offering would only have a $29 connect fee, no equipment fees or charges. It was to get people to sign up for Uverse internet, and drop the DSL which I had. I decided to go with it on those terms. Being in Missouri, where its legal to record, I recorded the phone conversation too, so I have it totally documented. Anyway, a couple months later AT&T started sending me a bill for over $100 equipment charge. When I called about this they told me I had to pay it. When I would ask to talk to a manager they would put me on hold for 15 minutes, then come back start to talk to me and pretend they could not hear me and hang up. Not once , but 4 times, all on the same day. I could see it happening once, but 4 times? Not likely, and only when I ask for a manager? I know it was a scam, like the rest of AT&T. But hey, no one cares about the little guy, cause we cant contribute to a political campaign like ATT can. They lie, then they lie more, and they do it cause they are so big and powerful, and they could care less about me or you.