AT&T Corporate Office & Headquarters

MY HUSBAND AND I HAVE TRIED SINCE JUNE 2011 TO GET AT&T TO STOP OVERBILLING US I HAVE CALLED EACH MONTHS TO GET THIS MATTER RESOLVED, AND WE ARE STILL BEING OVER BILLED. I HAVE SPOKE TO SEVERAL REPRESENTATIVES AND EACH ONE GIVES ME A DIFFERENT ANSWER. I EVEN HAD TO GO TO MY BANK AND GET A STATEMENT SHOWING THAT I PAID MY BILL AND IT COST ME $4.35 TO FAX. IF THIS PROBLEM DOESN'T GET RESOLVED I WILL GO TO THE MEDIA AND REPORT THIS. EVERY REPRESENTATIVE THAT I SPOKE TO AND THEIR MANAGERS TRIED TO SELL ME U-VERSE. I AM ONLY INTRESTED IN YOU CORRECTING MY BILL. EVEN ONE REPRESENTATIVE HAD THE NERVE TO TELL ME THAT THE FBI WAS CHECKING INTO THE BILLING PROBLEM. MY PHONE # IS 310-782-0116 BILL IS IN HUSBAND'S NAME LUCIUS WILLIAMS. PLEASE CORRECT THIS PROBLEM. REBECCA WILLIAMS

At@t can't even maintain home phone service, they lie about making repairs, saying they will show up, and never do. They don't have any qualified operators, they hire kids of their own just so they can wear a tie, ask for help, ha ha, good luck. Keep in mind, the only reason this site is here is so at@t can have a laugh at their customers expense, up yours you cowardly at@t executives.

At@t doesn't HAVE a complaint department, they wouldn't be able to handle it.

AT&T has the worst customer service of any company I have ever used! I do not see how they get away with the misrepresentations, inaccessibility, and unprofessional way of conducting business. I have not had DSL service for days at a time and there is no resolution in site.

AT&T repairman came to my home to fix a problem with THEIR eqpt. He told me he was on the phone with a tech for a little over an hour rebuilding a circuit at the Central Office. Since that day, I've had a bill for $110 for repairing my eqpt. It was NOT my eqpt that was the problem. The tech gave me his phone number and name and said to call him if there were any other technical problems. My take on this is that AT&T wants me to pay the bill so they can use $110 for three months for free. Their customer service says this bill will drop off the billing but it will take up to 3 months to 'drop off!' If I waited for three months to give them money, they would drop my service! Although customer service says that this charge won't affect my service, I've noticed there is an overdue charge now. What a shame AT&T is doing business in such a bad manner. They used to be a top company.

Im not surprise at att. Thats why they will be losing me as a customer.This problem has been going on since 9-11 and they still aint fixed the problem and its really bad for bizness. I have only had my phone for a couple of wks and it cuts off by its self,u cant recive pictures,u cant do anything with the internet,im having alot ofdropped calls. I cant afford to be going threw these problems and i have cancer.I need to have service all the time and be able to keep in contact with my family and my doctors.

THIS COMPANY IS A JOKE, THEY KEEP CHARGING US 400-500 ON OUR PHONE BILL WHICK IS SUPPOSE TO BE 200 FOR THE LAST YEAR AND EVERYTIME YOU CALL THEM THEY PUT YOU ON HOLD FOR MORE THAN 2 HOURS . THEY SAY THAT THEY WILL FIX IT BUT NEXT MONTH IT IS THE SAME THING NOBODY IN THE COMPANY GIVES A SHIT ABOUT YOU. THEY JUST DONT CARE. WE HAVE TALKED TO THEM AT LEASET 20 TIMES IN THE PAST 12 MONTHS, WE STILL HAVE THE SAME PROBLEMS. I JUST CALLED THE CORPORATE AND THEY TOLD ME THAT THEY WILL GET BACK WITH ME IN 3 WORKING DAYS. I WILL WRITE MORE ONCE I TALKED TO THEM. THE CORPORATE NUMBER FOR COMPLAINT IS 800-791-6661 WHICH I GOT ON THE WEB. THEY WONT GIVE YOU THIS NUMBER. JUST CALL THEM AND COMPLAIN.

As an AT&T shareholder and a senior citizen, I would like to know if it is true that AT&T gave over 400,000 dollars to the Rick Perry campaign,, the same Rick Perry who calls my Social Security a "PONZI scheme" and said it is unconstitutional

I can't believe I just waited on the phone for over 30 minutes to speak to someone about my bill, then get someone "Offshore" who I can't even understand, and could care less. I asked for a number of someone in the US I could talk to, and was given the same number I called. With the amount of AMERICANS out of work, it sickens me that this is going on. As soon as any contract I have is up, I will be leaving them for a truly american company. If enough americans do this, maybe AT&T can make their money from the Indians, or whoever it was "Offshore". Thirty years, and I hate them now.

My Go Phone with AT&T worked great during my travels, until I made a decision to cancel the phone. I had an auto payment deducted from my credit card every three months. There is no way to change or delete the payment method on line, as far as I can tell. Every phone number on the AT&T website send you back to the Go Phone page with phone numbers and drop-down menus only indicating specific issues, none related to cancellations. There is no chat-room, e-mail or any option to speak to a person if you have a Go Phone. Even the reference to use 611 on your Go Phone in order to cancel is wrong. 611 only gives you options to specific questions, NONE OF THEM includes cancellations. After wasting several hours trying to resolve this problem with AT&T including calling Vesta AT&T at 866-608-3007 OR , I contacted my credit card company Chase. They immediately blocked any further charges from AT&T. Right now I'm enjoying my new cell phone with another carrier, including their excellent Customer Service Worldwide. Having been in Marketing, Sales and Customer Service representing several Fortune 500 Companies for over 20 years, I'm flabbergasted that there are still companies in business not realizing the importance of Customer Service. A great product is not quite enough. Regards, Britt Bredstad CC See list

+ My Go Phone with AT&T worked great during my travels, until I made a decision to cancel the phone. I had an auto payment deducted from my credit card every three months. There is no way to change or delete the payment method on line, as far as I can tell. Every phone number on the AT&T website send you back to the Go Phone page with phone numbers and drop-down menus only indicating specific issues, none related to cancellations. There is no chat-room, e-mail or any option to speak to a person if you have a Go Phone. Even the reference to use 611 on your Go Phone in order to cancel is wrong. 611 only gives you options to specific questions, NONE OF THEM includes cancellations. After wasting several hours trying to resolve this problem with AT&T including calling Vesta AT&T at 866-608-3007 OR , I contacted my credit card company Chase. They immediately blocked any further charges from AT&T. Right now I'm enjoying my new cell phone with another carrier, including their excellent Customer Service Worldwide. Having been in Marketing, Sales and Customer Service representing several Fortune 500 Companies for over 20 years, I'm flabbergasted that there are still companies in business not realizing the importance of Customer Service. A great product is not quite enough. Regards, Britt Bredstad CC See list

I left comcast to go with AT&T bundle package. They lied about internet service they said I had it in my area and I don't.now stuck with 2yearAT&T contract with direct tv.now a year later still don't have it.direct tv wants to charge me a cancellation fee what should I do.

How can I disconnect local business tel. I called them 20 times but they want me 3 digit pass and 4 digit pass. I know 4 digit pass but I don't know 3 digit pin Anyway I didn't have disconnect so i said I will give on my s.s And co. Inf. Also If do you want more inf. I will give you everything But they say no no no no. I tried AT&T log in and then contact to e-service 4 times they reply To me automatic answer form only. I just waiting for automatic disconnect service but 2month half yet they didn't Disconnect service We knew real hard work aol disconnect service several year ago But I did it only 3week but AT&T disconnect is more hard work then Aol disconnect I want this number disconnect please 336-765-2776 Thank you for your time

first of all everytime, it rains like last week from 12th-14th of september my phone dies, the lines get really wet, it came on , the line on tuesday but now its dead again. i dont want to call service, because i am not getting work they call me, am on call. am devestated, i missed two days. i was charged 30.00 last summer, and i know i over paid, my phone is brand new. they never have charged us before. i just dont know waht to do, i paid my phone bill early. the 1st of september. i dont have money to buy another expensive phone. i have the assurance wireless, through the electric bill, and maybe if you can put my landline number on it, the internet works okay but goes blank, as well, all of a sudden we have internet and all of a sudden its dies. is it because the internet was paid late today 9/22/2011 i just dont know what to do, any more. i dont think you should bill me for october, since i dont have service, its taking very long. this time, am so desperate. well thanks i guess. you people are such thieves. i wrote obama and let him know. what you steal from us. its ridiculous. i fear i will not be able to work. ms veronica t duran 9155901930 758 1/1908ss#

I am beyond thru with AT&T from day one of my cell phone agreement I have been having billing issues along with phone issues I have called and called and called and all I get is yes sir we will take care of that sir but the next month comes around and it starts all over again. I have had all I going to take so I called today and requested to speak to a supervisor because I want to cancelk my cell phone service due to very poor service and constent charges on my bills that I did not owe just to be told that a supervisor would call me back in two hours..............................well that was at 8am and its now 7:10pm I WILL NOT PAY A TERMINATION FEE WHEN ATT DID NOT HOLD UP TO THERE AGREEMENT TO PROVIDE QUALITY SERVICE. AND I WILL FIGHT THIS ALL THE WAY TO THERE CORP OFFICE.

I have constant loss of internet service and phone service. I was promised one month free service due to a damaged at&t line underground. Currently I'm hooked with a cable in the air to my neighbors phone line. The free service didn't happen as promised, instead, I was disconnected. On hold now for almost an hour. IS ANYBODY AT AT&T??????? This service sucks and should be out of business...............

After reading 32 pages of pure disappointment from customers. Att should realize where there problems are. Hello to someone in the Corporate Office. Wake up. I have been an Att customer for a very long time. I no longer wish to give my hard earned money to a company that really doesn't care for those to whom they give service. I'm sure I am no different from any other. Say good-bye Att. Hello new Company with a better service....

AT&T service SUCKS! Let me out of here!

PEOPLE, THIS IS NOT AT&T'S COMPLAINT DEPARTMENT!! DUH!! THIS IS SIMPLY A PLACE THAT PROVIDES PHONE AND/OR ADDRESS INFORMATION FOR DIFFERENT COMPANIES!! AND THIS BOX I AM TYPING IN, THAT YOU TYPED IN, IS SIMPLY TO REVIEW THE INFORMATION PROVIDED!! DUH!!

AT&T has bad service in the world.No help at all.