Bob Evans Farms, Inc Corporate Office & Headquarters

I have been a customer all over columbus ohio for 30+ years. I always have the CBB on Sunday mornings. I order no country gravy but sausage gravy and i still want the crumbles.(sausage),plus a extra egg.Three weeks ago the new waiter forgot to ring in the crumbles.when meal was brought to me i nformed him of the missing crumbles and he immediatly when to kitchen. The a-hole cook yelled at him so the whole restaurant heard it.i felt enraged and went to the fat lazy b of a manager and of course it was the waiters fault.Nice to know your have supports?.ok went this weekend ordered the usual had a young (new) waitress.specified crumbles. Got no crumble..Even at the restaurant next to corp. They can get it together. Still.have.f at lazy blonde doless manager

Why is the service at your restaurant in Beachwood Ohio ALWAYS so slow? They are notorious for making people wait 45 min to an hour for food and when you get it the order is wrong. This is not something Taft happens now and then; it happens ALL the time. My last visit there. Pathetic.

I am writing this for my mother and step-father, both of whom are 89 & 94 yrs.old. They live in Waterford, Michigan where they frequent your restaurant at least 6x's a week. They ordered chicken & bisquits w/gravy, which, when it came, had uncooked potatos and crumbs of bisquits. They informed the waitress, who was very nice, they expected a better serving. That didn't happen. Their potatos were served in a bowl, no plate, no chicken either. They left without a meal and went to Big Boys, where they had a plentiful lunch.

Service Friday 31, at your Sharon Rd. location was extraordinary. We arrived 15minutes before closing time with a party of 10. We were received by the manager in charge that night cheerfully and were assured that we could be served in spite of the time. Our server Matt was also exceptional, he was polite, affable, patient and efficient. It is a compliment for an organization to hire such personnel. The food was also great! Thanks

Went to Bob Evans in Englewood, ohio on Hoke Rd. Went three weeks in a row, had to wait over an hour to get meal each time. Once took 20 minutes to even see our waitress to ask what drinks we wanted. 5-31-13 we waited one hour 12 minutes for out meal to get there. Unthinkable and unwarrented. Saw a few familys get up and leave without getting meals after 40 minutes. Please correct this or we wont be going there again, plus prices are too high.

Bob evans please stop denying your employees breaks....your managers are under trained and have no regards to the state law because they are under such restraints from their corporate office for increased capital. Since you seem to be stuck on theory vs actual; theoretically speaking your thought on use your employees hard and then send them home is wrong. Utilize breaks and give them time to catch their thoughts and regroup. Now thats actual experience. You are on your feet all shift! You should not fear any boss to ask to use the restroom or get a drink of water. You promote that you are a family store which is true but you treat you employees like unwanted step children behind close doors. Shame on you and I intend on relaying this message to every social media for the next month that has comment capabilities. Hows that for actual results?

Went to Bob Evans in Cross Lanes, WV on May 24, 2013. The womans restroom was filthy! I told the lady at checkout about it and she wasn't the least bit concerned. She just said, " It makes you wonder what some people's homes look like." The service when we got there was horrible. We stood by the front desk and no one acknowledged us for a long time. This happened one time before and we walked out and all of a sudden they wanted to seat us. We refused to go back in. I will NOT be going back there again.

Since when is it proper to promote dirty, smelly, dope dealing, scuzzy waitresses into part of your management team? Store 2054 in south point Ohio should be ashamed! Not only that but myself along with many others no longer frequent the business because the night crew is too worried about getting high & cooks are very slow! The store has definitely taken a turn for the worse! Store needs major help! & we miss Amy Colley! She was the best manager that store ever had! She was always pleasant!

went to bob evans in chambersburg pa. next to hampton inn off rte 81. Ordered fish with broccoli and baked potato. Small piece of dried fish and dry, hard broccoli came but no potato. After ten minutes my husband went to talk the manager. Another minutes and no waitress or potato. We never saw the waitress again. It was the worse meal we ever had. Will not return to this restuarant.

Something needs to be done with the Newartinsville WV bob evans. Manager sat at the table across from we're i was sitting with her feet up on the seat across from her reclined talking with the couple for at least thirty minutes. When we were seated out table was dripping wet. It was an unpleasant experience. Workers standing around talking. Will never return to bob evans

We began eating at the Bob Evans in Princeton West Virginia several years ago. I first began going there with my mother after I retired from the Marine Corps. It was always one of her favorite places to eat. She had multiple special dishes she liked. I usually ordered the country fried steak. The restaurant was always clean, the employees were always pleasant and I can not remember a time when the food took too long to get to us. The experience of eating there has not changed these past few years. My mom has passed since then and now it is my wife and I that frequent the restaurant and will for years to come.

In Morgantown at pierpont road exit. The noise and waitresses standing around talking is all that can be heard. Telling stories of the night before. Very annoying

I just moved to buffalo, NY from Arizona a week ago. I went to bob Evans when I first arrived. The food was really good but the waitress was horrible. Despite her forgetting multiple items and coming over once to offer a refill on drinks...we still gave her a good tip. We went back last night (by we I mean my sister and law and girlfriend also) we got even worse service. We weren't aware they closed at 9 and it was about 8:45. They dumped out all the unsweetened tea before I could get a refill. I got spaghetti to go and it tasted like garbage. It was clearly at least 2 days old. From my experience you treat every customer with respect even if its 8:45. I won't ever go back to this crappy place again. Oh and the same waitress forgot bread and such this time also. There not even worth the one star I'm forced to give.

very poor customer service. food was very poor and not hot had to keep asking other waiters for refills

I was surprised with the special cards on the table showing sundae, as well as other items listing fresh strawberries. When I pointed out to our server there was not one single strawberry in my sundae - only some gel she said that's the way the sundaes are made but they do use real strawberries for the shortcake - this was after I showed her the sundae picture on the card - she just said "sorry, but that's the way they're made".

This is not a review--I'm trying to find our family farm picture that was in the Centerville, Ohio restaurant and was replaced a few years ago. We have searched the area, but nothing. It was donated by my Dad, Robert Barr about 10-15 years ago. Thanks for any help. Ann

I am writing this review to let you know I am very dissatisfied with your sunshine skillet breakfast. I am a regular customer of the restaurant Bob Evans and have noticed a difference in the meat they are using and gravy in the sunshine skillet. This was a favorite item I enjoyed and I have tried it twice my second time was today I was told you have changed the meat and are using another product. Why would you change something that is working I can tell you that I will not be purchasing that item again unless you go back to the regular BOB EVANS sausage. Please respond back to this comment Sincerely, Linda Werling

Hello iam a fellow employee of mimis cafe I just wanted to take the time out to enlighten you on how great mimis cafe workers have been bringing in sales and great customer service to our guest we put our hard work and dedication to our job and would love thank you party/ banquet in honor of are hard work we would love it if we where granted this little shindig of and evening I hope you understand let us enjoy a evening of great employees of mimis cafe of Moreno valley & Riverside thank you:)

We visited the Bob Evans in Grove City on 4/25/2013 , There was three in our party, my wife and her Mother and myself. There were maybe 20 people in the restaurant at the time. As we waited for our order to be taken we could over hear the waitress serving the table next to us reply she was sorry she forgot the silverware. then they called her back to the table b/c their order was wrong. We ordered our food...my wife ordering the bbq sandwich, which she didn't want the onion petals on. the food came, sandwich WITH the petals on it and my chicken was the 9.99 bbq chicken meal...the chicken looked NOTHING like the menu. It looked like something that was boiled, not roasted...with a squirt of bbq sauce on it. We were on a time crunch and the service was slower than slow. We were going to order dessert, but didn't want to wait forever. With BE being in trouble....you really should look at your service and your food. It used to be good....but has gone downhill BIGTIME!

I visited the Bob Evans on Western Ave(chillicothe, ohio) today and I had the worst service EVER! Our server(Whitney) made us wait 15 mins before she ever approached or acknowledged us. It took another 10 to get our drinks...when she came to the table she never apologized, she just told us that she had no help and that she couldnt wait to get off work. Our food looked like it was strung on the plate(including our salad) and we never received a refill! I would hope that you could hire better than that!