3776 S. High St. Columbus, OH 43207
(614)491-2225
Reviews For Bob Evans Farms, Inc Corporate Office
Sue Bridgers  | 5/13/12 |
| My husband and I went into Bob Evans restaurant on Silver Springs Blvd.in Ocala, Fl.for dinner at about 5:20. The restaurant was about half full and we were seated and menu's put on the table and we were told someone would be right with us. We watched one waitress scurrying around for about 30 min. and we were wondering if we were going to get anything to drink. After 45 min. we got up and walked out. No one even noticed that we left. That was the second and last time we will even go into another Bob Evans restaurant. | |
| Sherry Stoker | 5/14/12 |
| While working at Bob Evans I witnessed one server calling another a whore, one telling the other to suck my d---, two servers yelling at each other with customers watching, the manager throwing dishes because he thought it would be fun, and The Manager chasing a server around with chocolate cake on his fork because the girl couldn't have chocolate during lent. This has been one of the worst places I have worked. You ask some managers for help and it's a hassle to get it. Tips are lousy when it takes 23 minutes to get your dessert..then you ask management to help the prep person and they get an attitude. So glad to be away from this place. By the way, never cursed, text, ate while on the job, or did anything against policy, but I have been written up for taking off for a funeral that I had requested off for. I even had a replacement and that person didn't show up..they didn't get written up..WOW, maybe I should have been cursing, texting, sitting around, sneaking food, and calling people whores. | |
| Jami Graham | 4/25/12 |
| Our organization, Crohns & Colitis Foundation, had a fundraiser at your Zanesville, Ohio restaurant on Maple Ave in October 2011. As of today's date, the foundation has never received the donation that is owed to us for the hard work and dedication that so many people participated in!! Your restaurant benefits for the fundraisers that you have at this location and I know that early in the evening of this event, there were many items on the menu that were no longer available since they had such a huge response throughout the day. The manager for "Take Steps" through the Crohn's and Colitis Foundation has contacted the manager at this restaurant several times and as of today's date, this issue has not been resolved. Your company states that they are supportive of fundraisers and the organization will receive 15% of sales and to not follow through with this agreement is unacceptable!! This is no different than someone coming to your restaurant, ordering a lot of food and leaving without paying the bill!! You have the authority to resolve this issue if you want to. Due to the disappointment, I am telling everyone that I know about this situation and asking them to boycott any Bob Evans. Hopefully, this will make an impact on this location and then maybe the manager will finally know how we feel!!! | |
| William | 4/27/12 |
| I worked at Bob Evans for over two years. Recently I was fired for trying to avoid a fight and leaving my shift when another employee threatened to "Beat my a**" three times in a five minute period. I had went to management on several occasions to warn them about his attitude and tell them this keeps escalating. I was always given some excuse or I was called a whiner. Finally the guy threatened me and chased me across the restaurant while cussing in front of guest. I was fired for leaving my post even though I was in fear for my safety. For some unexplained reason the guy who instigated the entire situation and was the source of workplace violence still has his job. Its sad that Bob Evans allows employees to physically threaten people with no consequences and punish those who try to avoid a physical confrontation at all cost. Worst part was the other reason I left was so I wouldn't get fired for fighting. I have left numerous voice messages and was promised they would look into it. Two months later and the violent man is still working and making his paycheck while my family suffers. They didn't even suspend the guy during an investigation like they did to me. I should of called the police when I had a chance. Be stupid me thinking this was going to be a fair case didn't so I wouldn't be retaliated on. I even met with the director in charge of our are. He sat right there and lied to my face telling me he had to be fair and he would take care of it. Fair? How is firing the guy who passively tried to defend himself and not the guy who was aggressive and violent? Shameful company. No wonder there are so many complaints from other employees about how they treat their people. | |
| gofer | 4/29/12 |
| They stack food on top of other food at counter.waited 20 min n still no sevice.huber heights ohio store is the worse store ive been in.. | |
| Rebecca Smith | 3/19/12 |
| Our organization held a Community Fundraiser at your Zanesville, Ohio restaurant on Maysville Pike. A little more than 5 weeks and numerous phone calls later, I finally found out today what our organization profited. While I am certainly grateful for any amount of money we were able to raise, my frustration comes from the lack of communication (Hearing different things from different members of management). Our organization was told that if we advertised on the radio, they would credit us 15% for anyone coming in with a flier or saying they heard it on the radio. We chose to advertise on the radio and later heard from many customers that when they checked out and said they heard it on the radio they were told it didn't matter, they had to have the flier. Who knows how many patrons came that day to help our organization but were then told it didn't count at check-out time. I know of at least 6 or 7, including one who was on the committe for the fundraiser! I'm not really feeling the "Community" involvement, I'm feeling as if your store got free advertising from us. We ended up making $112.00. But after the cost of advertising and the paper for fliers (Thousands to local schools), it wasn't worth our time. | |
| Anita Bartel | 3/12/12 |
| There is a new Bob Evans that will be opening soon near my home. It is located in South Euclid, OH. I noticed today that there is a cigarette trash can immediately in front of the entrance to the restaurant. I am one who gets migraines from the slightest smell of smoke. It would be so forward-thinking if Bob Evans would not permit smoking in front of their new restaurant (or any of their restaurants) so that one does not have to walk thru second-hand smoke before entering the restaurant. If the smokers are permitted to light up directly in front of your entrance, I will not be a customer. | |
| d evans | 3/15/12 |
| just finished breakfast at the jackson ohio restaurant. not the first time i have been there but certainly the last. Sat at the booth for 10 minutes since i thought it would be quicker. finally the greeter came over and asked if ok. stated have not been waited on. He got my drink and silverware which was not in his job discription I'm sure. eventually a waitress got my order. I then noticed the counter was dirty. When the food came, I asked to have it cleaned and new silverware. I had also noted that my toast had sat under the heater for 10 minutes and the eggs for at least 5. The manager i think came over and apologized and offered new toast. I say i think it was the manager since I later asked if it was since he only wore a green shirt and no name tag. I paid the complete bill and tipped the greeter who did an excellent job of noticing that things just were not being done. Too bad for a chain that began about 20 minutes from here and had this area as its initial success. | |
Mary Mitchell  | 2/28/12 |
| I was recently in the Rock Hill, SC Bob Evans and tried to order my favorite cinnamon rolls. I was told corporate removed them from the menu over a year ago. Well, you won't be seeing me anymore. Those cinnamon rolls were the main reason I ate in your establishment. I hope you reconsider and bring them back. | |
| Kaitlin Jewell | 2/27/12 |
| I worked at Bob Evans in South Point Ohio for one year. Loved my job and many of the people i worked with. Was always there for my shifts and took over many as well. I had never had any problem with them until I had to deal with the Corporate Office. I have had many problems with them from the get-go. I had claimed $332.00 one night on accident, and meant to claim $32.00. The computers had froze on me, and i couldn't get it fixed at the moment. I was told to contact corporate office, and that they could fix it for me. When i called they were very nice to start off with, then when i spoke to a young lady about my problem she acted like i was stupid and didn't know what i was even talking about. She asked me, "How did you over claim that much?" which i told her about the computer system freezing on me. She told me that it was already processed and there wasn't anything she could do about it. That i had waited too long to get it fixed. Im sorry I didn't know that 2 Days was to long. Well today the 27th of February I still haven't received my Tax return from them. I have called and left 2 messages and with in 4 days I never had one call back. When i finally spoke to the Manager of the Corporate was so rude with me she didn't care that i still haven't received my Tax return. She was very rude and careless with me. She never once apologized for the mix-up or anything she rushed me off the phone and treated me like i was stupid. If this is the way the Corporate office treats there employees and former employees then how do they treat the customers? No wounder the restaurants can't run smoothly if the corporate office is in this bad of shape. Im sorry but if you can't do your job, which implies with dealing with customers and employees then pass your job to someone who can. The Bob Evan Farms Corporation is going to fall apart and this is what its gonna be from is the rude people that they hire, take more time and actually hire people that are going to run a company the way it should be. I will never work or even pay another penny to a Bob Evans again. For this i hope it opens there eyes, and they see how there actions affects others. | |
| Sandy Rosengarten | 2/22/12 |
| Recently my granddaughter applied for a position at the Wapakoneta Bob Evans and was totally treated like dirt by the AGM, Justin. He kept giving her the run-around each time she stopped by to follow up on her application (she turned in two separate applications). She was told on two occasions that he would be calling her that night to set up an interview and never did. She finally spoke with a different manager, Mike, and she was told by him that both of her applications had been lost, (I can see maybe misplacing one application, but both of them, cmon). When she checked back again on her application, she was told by Justin that he would be calling her that night to set up a SECOND INTERVIEW, (she never had a first interview). Well, Mike was finally able to set up an interview for her with Justin & he was so rude to her, kept talking to other employees, left her sitting there without talking to her at all. The clincher of all of this is the fact that he asked her if she was friends with a certain female employee, (what does that have to do with her being hired and was really none of his business). After the very rude interview by Justin, she was told that he would call her on Thursday to set up a 2nd interview. Unfortunately, Thursday has never come. I voiced my complaint to the GM and got no satisfaction whatsoever. All he said was that maybe he could give her an interview, and I said, what good would that do and was told that maybe it would give me piece-of-mind. I worked at Bob Evans for 7 years and, whenever a manager was conducting an interview, that person was given 100% of his attention, and he agreed with me and said that he would handle it internally (yeah, right). Well, needless to say, my granddaughter has no desire to ever try to get a job at Bob Evans, especially in Wapakoneta. Hopefully, all managers aren't as rude and inconsiderate as Justin. (When she talked to Mike, he said that she was very friendly and outgoing and, he was sure she would have no worries about being hired). I guess if you don't have another employee (who is Justin's pet) bad-mouthyou, you will have a better chance of being hired. We will never eat at the Bob Evans in Wapakoneta again!!!!!!! | |
Marge  | 2/12/12 |
| Had breakfast a few times in bob evans bradenton fl. It was okay. They brag about the chicken soup so decided to try some one day for lunch. I had one small piece of chicken in mine and my husband had none, It was all thick noodles. I would not get it again. | |
| caren healy | 2/10/12 |
| If I could give less than one star I would! i went to the bob evans in hillview kentucky and was waited on by a female named Ariana. first i was continuously referred to as boo and baby. i dont even know the young lady. second after smiling in our faces she turned around and pointed her finger in another waitresses face calling her a f*****g idiot! my children heard the whole thing she is extremely lucky they didnt repeat her! | |
| Elizabeth Hedrick | 1/31/12 |
| I coordinated a family birthday gathering at our local Bob Evans in Dundee, Michigan on Friday, January 27, 2012. I called the restaurant 2 days prior to our event to MAKE CERTAIN that we could have the SIDE ROOM & have TABLES ARRANGED END-TO-END so that ALL 17 OF US could sit together & converse relatively easily. The young lady I spoke with ASSURED ME everything would be set up for us bY 7 pm on the 27th. When we arrived at the restaurant, the host told us that we were actually going to be in the 'garden area' & the tables were NOT ARRANGED AS REQUESTED, but were in the usual pattern of 5 tables for 5 separate parties. When I asked for the manager, he told me that the young lady I spoke to 'FORGOT' to put in my request for the 'side' room & for the tables to be put end-to-end to form one long seating area conducive to a party. I was NOT HAPPY! I was quite angry as this was my mother-in-law's 84th birthday & I was the one responsible for the party being fun! My in-law's don't like to 'rock the boat' so they all said "don't worry" to me "we'll all sit at these separate tables & after we eat, we'll get up & walk around to each table so we can talk!" Needless to say, this was NOT THE FAMILY BIRTHDAY PARTY I HAD PLANNED! The Manager on duty, Don (I believe), was apologetic but that didn't fix the problem! Well, I decided to bite my tongue as I didn't want to get into heated words with my 84 yr old mother-in-law right there. I could tell that SHE WAS DISAPPOINTED BUT DIDN'T WANT TO COMPLAIN! It was QUITE UNPROFESSIONAL TO HAVE PROMISED THE SIDE ROOM & TABLES SET UP END-TO-END TO ACCOMMODATE OUR PARTY OF 17 & THEN NOT DELIVERED!! IT WAS OBVIOUSLY AN IMPORTANT FAMILY EVENT & NOT ONE THAT SHOULD HAVE BEEN 'FORGOTTEN' BY THE CALL SCREENER! IF CUSTOMERS CANNOT DEPEND ON WHAT YOU PROMISE, THEN THEY WILL TAKE THEIR BUSINESS - THEIR MONEY - AND GO ELSEWHERE! MY OPINION OF BOB EVANS HAD DROPPED CONSIDERABLY AFTER THIS EXPERIENCE. I THINK THAT IS TRUE FOR THE REST OF MY 17 FAMILY MEMBERS AS WELL. | |
| Libby Cochrane | 1/31/12 |
| I contracted FOOD POISONING FROM YOUR SALMON MEAL ON FRIDAY, JANUARY 27th, at the DUNDEE, MICHIGAN Bob Evans! Within 8 hrs of eating that meal, I was vomiting non-stop for 7 hrs straight! It is now 72 hrs later, & I am still very weak, nauseous, & in pain from all the muscle exhersion as a result of the wretching! I called the restaurant Saturday morning to report my poisoning so that, hopefully, this will not happen to anyone else! I also called the MONROE COUNTY HEALTH DEPARTMENT to report the likely case of SALMONELLA poisoning. The Health Dept officer told me that if I do not feel considerable better by this Friday, I should go SEE MY DOCTOR for antibiotic treatment. He also told me that they would perform an inspection of the Dundee establishment and report on their findings. Also, he informed me that he doesn't think this is a case of listeriosis poisoning; but they will have to rule that out. He said that most likely, when the salmon was in the waiting/warming area there was CROSS-CONTAMINATION from a kitchen worker who was working with raw chicken or raw eggs. Of course, this is only speculation & he will not know for certain until the investigation is done. And even then, it will most likely be impossible to recreate the scenerio from last Friday evening. I must say, I WILL NEVER EAT SEAFOOD OF ANY SORT IN A RESTAURANT EVER AGAIN AS LONG AS I LIVE!!! IF I DON'T CATCH IT & COOK IT MYSELF, I WON'T TOUCH IT! SADLY, MY OPINION OF THE BOB EVANS CORPORATION HAS DETERIORATED SIGNIFICANTLY! POOR KITCHEN HABITS, MEAN POOR MANAGEMENT & POOR MANAGEMENT MEANS POOR SERVICE TO CUSTOMERS. I DO NOT CARE TO GIVE MY BUSINESS - MY HARD EARNED MONEY - TO AN ESTABLISHMENT THAT IS POORLY MANAGED!! ***CORPORATE BOB EVANS TAKE NOTE*** | |
| unhappy customer | 1/26/12 |
| I think you need to retrain your so called bosses at the Bob Evans on St Charles Rock Road in St. Louis Mo. They don't know how to schedule the help and are very inconsiderate, With gas as high as it is they have them drive 25 miles for 1 hour and send them home because they are not busy. In fact, they just let my neighbors son go because last Saturday when gthe ice was on the ground, he couldn't get out of the drive way. He called in and told them. Later in the day, he went to the other bob evans that he works a couple of day a week as they cleared the streets. the next day when he went in to work, they laid him off for a week and when he went in today they told him he was let go. why take a chance of having a wreck and kiling someone. what kind of people do you have working for you. | |
| Carolyn B. Johnson | 1/28/12 |
| Dec. 2011, I purchased a $50 gift card and was told I would receive $12 additional free. However, supposedly the company had not sent the Bob Evans Restaurant in Davenport, FL the correct form to indicate the extra $12. So, I was given six $2 coupons. I put the items in a drawer and did not look at them until yesterday. The six $2 coupons expired 11-30-11. When we went to the restaurant last night they honored one of the $2 coupons and said I would need to have a manager each time for us to be able to use those coupons. Why do I have to go to the restaurant 6 times to use the extra $12? Their problem last Dec. has now become my problem. I'm thoroughly disgusted!! | |
W. A. Anderson  | 1/23/12 |
| I like many people have celiac disease, allergic to wheat & gluten. About the only thing I can eat on your menu is your vegtable beef soup & some of your salads. I would greatly appreciate it if you would please offer more things that a person with celiacs disease can eat at your restaurant. Thank you. | |
| Tara Plankin | 1/16/12 |
| Bob Evans does not care about their employees. Several servers have stated that they have family emergencies and the restaurant doesn't care. Find someone to cover the shift or you get written up. Some servers are lazy, yet they get employee of the month because they are manager favorites. Other servers are excellent, yet they get no recognition because they have to call off due to an emergency. Bob Evans only cares about sales. We were bombarded with "quarts of soup", "Deserts", "Loaded", "extra drinks", "Loaf of breads" and "Feasts". When I go out to eat I want to eat in peace. I don't want to have to hear a sale every 5 seconds. I am tired of Bob Evans. It isn't a family place at all. Especially to their servers. However, I will say that one manager is the spotlight of the whole bunch. NINA! Was able to help us when we had a complaint and she was down to earth. Other than that, I will not return to Bob Evans. EVER! | |
| Gail Taylor | 1/12/12 |
| I usually go to Bob Evans in Boardman, Ohio. There has never been a time that I have not received good service from all the staff. And I have never had a bad meal there; however, I tend to go with the sausage gravy and biscuits and Bob Evans makes the absolute BEST, bar none, other than maybe my Aunt Grace who died many years ago. That good old country cooking is what I was raised with and Bob Evans keeps that tradition going strong. | |
| William t drake | 1/10/12 |
| I worked at bob Evans for three weeks. I trained for one week earning no tips and about a week and a half as a server in south charleston wv. I quit one evening because ticket times were so horrible every night I was only making about 25 to 30 dollars a night because customers were unhappy and not tipping! I went in to pick up my paychecks and only recorded one check for 14 hrs, at $2.13 per hr! 40 dollars for three weeks! When I tried to explain it to the manager calmly she did not want to deal with it and threatened to call the cops on me while I was holding my two year old son! | |
| MAB | 1/8/12 |
| I ordered carryout at the Pickerington Bob Evans, the person running the cash register asked me to leave a tip. Emphasis on "can you leave a tip for this service." It was so irritating that I don't think I'll ever go back. If I go through the drive through window at McDonalds, are they going to start asking for tips every time too? | |
| Iris hall | 1/1/12 |
| Went to eat dinner at the dale Mabry bob Evans , Tampa fl. Order the cranberry spinich salad with grilled chicken.. Finally a nice big salad came, chicken was 5 small dry pieces of paper thin, tasted terrible, told the waitress raspberry vinegar was too sweet an the chicken was terrible, just give me oil an vinegar, we don't have any, so the manager Greg come over an tried to convince me that the chicken was cooked fresh since he came to work, I didn't ask when that was, he just tried to get me to eat it, finally my husband said bring her what I have grilled chicken marinated Breast an 2 fresh vegetables, we only have one broccoli Took 2 orders . ....was half cooked the brocolli took half home to cook it, I was getting heart burn. Already. Passed the manager Greg on the way out an he gave me a real dirty look........i'm 66 years old an he got one back..... I don't like anyone to try an appease me. Last time ever eating there...... | |
| | 12/27/11 |
| My daughter has 2 sick babies, 3 year old and a 1 month old, she works at B.E.'s, and had to call in, her new boss said she was responsible for covering that shift and he considered it a no call no show! Is this the way Bob Evans wants to be represented? Company first and the hell with our families? I have never heard of anything like this before and I feel sorry for any employee who has to struggle to make ends meet, works for Bob and who is told that their job comes before taking care of our families, if not you will be wrote up so you can be fired. Thank you, Dad | |
| Teri Daniels | 12/28/11 |
| I have sat back on many occations and see and heard the worst possible things go on at the Bob Evans in Greenville, Ohio. I know that to get on here and complain does absolutely no good but going to do it anyway. Bob Evans cares nothing about their employees, bad or good. I have watched managers put down the waitresses and busboys right in front of customers and belittle them in front of anyone and everyone who will listen. I have seen one waitress that I will keep name from on here post crap on her facebook page about other workers, and seen many of the others gather on more things to really put a person down. Nothing is being done because they didnt use the persons name????? Big deal, oviously all who work there knew exactly who was being talked about because they added their 2 cents in as well. I have gotten dirty glasses, with lipstick and other "gunk" on them and food that was absolutely unedible. I do not know what has happened but Bob's used to be a nice place to go and eat. If it was the only place in 100 miles to eat at, I would go to another place or just eat at home. Do something about the crappy management and your employees will be happier workers which in turn will make happier customers. | |
| george leedy | 12/26/11 |
| My wife and I are regular customers @the Bluefield,va.bob evans location.we live less than 1 mile away.This past fri. Dec23rd we received our regular bob evans emails with discount coupons.the email was stating about the breakfast special for today dec. 26th only.Buy one breakfast and receive one of same or lesser value free. offer good for today and today only.printable coupon included. the email further stated that if we could not print the coupon we should supply the Restruant with the upc code numbers.At about 5:30pm eastern time today dec26th the wife and I decided that with all the holiday meals we had eaten athome with our kids and grandkids we should eat at Bob evans tonight since there was the breakfast coupon on the Email.Guess What? the email would not display graphics or the coupon.some one at corporate decided that they had better stop this promotion because it was to popular or monday dec.26th ended at 5:30pm east coast. the barcode number was on the email though 0759001145.I called the local bob evans blfd. va told them of my problem the young lady ask the manager on duty.she said that they had to have the printed coupon to scan the barcode. Gee even the grocery stores and wallmart knows that there are numbers and letters to punch in if a barcode isn't readable the same should apply to this email as was suggested by the email when we first opened it up.needless to say that we had our meal tonight at another local restruant. Later we traveled to my wifes office and checked on her office computer it would not display the Email so it could be printed either. We are very upset.So sad! Respectfully George&Sharon Leedy, Bluefield, va. | |
| GEORGE M. ANTONIK | 12/5/11 |
| WENT FOR BREAKFAST THIS MORNING. VERY INTERESTING, ASK FOR TOMATO JUICE, "WE DON'T CARRY IT" ASKED FOR HAM AND EGGS, "WE DON'T SERVE HAM ANYMORE." HOW ABOUT CANADIAN BACON?"WE DON'T CARRY IT" SEEMS LIKE ANYTHING LIKE AN OLD FASHION BREAKFAST IS OUT OF DATE. SORRY! I GUESS I'LL BE EATING BREAKFAST, AT THE CRACKER BARREL DOWN THE STREET FROM NOW ON. | |
| Margaret Goshorn | 12/5/11 |
Rating is(1 Stars) Poor as I see No reminder's of the Christmas Season at Bob Evans in Tuscarawas County Ohio (New Philadelphia. Wondering WHY??? My business can go elseware. Only thing that can suggest Christmas is I believe a garland at entrance,believe a star and something else but nothing good to mention. REMEMBER-CHRIST IS THE REASON FOR THE SEASON | |
| Jim McDermott | 11/20/11 |
| Club Wildwood is a senior citizen mobile home park in Hudson, Florida. On many occasions we have called on Bob Evans to cater different functions in our clubhouse. Stephanie Hannan, general manager of your Port Richey location, has gone above and beyond our expectations each and every time we have contacted her. She has been extremely helpful and courteous and we truly believe she is an asset to your organization. We would appreciate your letting Stephanie know that her efforts on our behalf have not gone unnoticed and are greatly appreciated. Sincerely Jim McDermott | |
| tony jedele | 10/21/11 |
| I wondered if you guys were ever going to open any resturants here on okc, oklahoma and run ISLOP I | |
| | 10/19/11 |
| a cook at your marion store is making this a horrible place to eat! his name is Rocky, it shouldnt take 30 minutes for two peices of toaste and two eggs, sitting in the dinning room i could hear this guy screaming and cursing at the waitresses one of them even left in tears! this guy should be fired for harassment and intimidation which he could actually go to jail for! | |
| Jack | 10/19/11 |
| Who ever got rid of the large to go cups you need to get rid of that person I will never eat at Bobeven again. I travel and I like to have a large tea to take with me. Also I ate at the bobeven today at the one at 71 exit 100 in Columbus and the chicken was hard as a rock she told the manager be he did not even come out to do anything about it it was very poor service. | |
| Kathy Bowman | 8/8/11 |
| My fiancé recentle had breakfast in the Austintown, Ohio store and ordered sausage heavy and biscuits. We have NEVER had more disgusting tasteless unappetizing food set before us! The gravy was dark tan in color with a FEW BITS of sausage in it but the worst was it had the consistency of pudding with absolutely NO SEASONING AT ALL! Our waiteas came back few minutes later to ask how things were we explained how bad it was and she just oh I'm sorry and walked away! Needless to say we won't be returning to Bob Evans any time soon or recommending to anyone either | |
| Bob evens in sidney ohio | 8/15/11 |
| I love the food and i go to bob evens alot but not sure i would go there to much longer if th poor servise. Yesturday i went to eat with my family had a nice meal and i ask a waitress named stacy for a refill for my coffee she just looked at me and rolled her eyes saying she is busy i was like wow hoe can they have people work there like that. Well after i was done and went to the front to pay for my meal she was saying some bad things about other waitresses wow i said she called them names and such. She was just going on about it with some tall guy thinking it was funny to talk about this waitress if something is not done about this i will never go back if she is there all i can say is wow | |
| amy | 8/15/11 |
| Hello I just recently got married and I am currently on my honeymoon and one of our stops was to go to the original bob evans farm in rio grande because of the wonderful pictures that my husband and I seen but boy was I mis lead when I got there to find out that because people are so worried about making a buck instead of keeping the memories alive that made bob evans so big that people have decided to take down those memories and in the process of re doing the farm and corporate has lost the feeling of the slogan of down on the farm | |
| marlee Bugbee | 9/17/11 |
| For several years I have eaten at the Canton ohio Bob Evans on Rt. 62. I can tell you that I will drive 10 miles out of my way to eat somewhere else. I am sick of the way that the employees are abused by the GM Pam. She yells and screams at them often throwing things. I am also sick of the way that the managers let other employees abuse the staff. Brittany has actually gotten in the face of two employees and using the F word threatened another employee who was just doing her job. Apparently Brittany thinks that she own the counters customers because she also was seen stealing this girs tips and customers and stated"What are you going to do about it?". The worst thing was that there was a manager Nick watching the whole thing. On another occassion, the hostess Courtney was also seen stealing tips and another customer told the manager and he did nothing. I will never eat in there again and I will tell my friends not to either. Something need to be done. The fodd turns bad in my mouth when I have to witness this kind of behavior. | |
| taylor king | 8/24/11 |
| I work at the Bob Evans in Circleville, OH. Restauarant #178. I have not recieved a paycheck in 2 months. I changed my bank account and sent it in. I tried calling the payroll company and left messages Kim still hasn`t called me back. I`m starting to worry about it. I have college starting next week and need it fixed as soon as possible please call me at 6147462588 if you could help me that would be great. :) | |
| KIM | 7/6/11 |
| THE LONDON STORE ,THE STAFF ARE VERY RUDE AND THE SERVICE SUCK'S!I STOPED GOING IN SIDE AND STARTED GETTING ATO GO ORDER,TONIGHT I HAD TO STAND IN LINE ,BECAUSE THE TO GO COUNTER DID NOT HAVE CASHIER,AND I SAID SOMETHING TO THE MANGER AND HE WAS VERY RUDE.I WILL NO LONGER EAT AT THE LONDON STORE! | |
| Cawley | 7/8/11 |
| I go to Bob Evans Easton, MD every weekend for breakfast. On several occasions, I have been serviced by a waitress named Barbara. On each occasion, I have had very rude service. I have always bit my tongue, thinking maybe she is just having a bad day. Last Sunday, July 3rd, 2001, the neighboring table of 4 experienced what I had been experiencing. The man at the table stood up and demanded a manager. I was also in Barbara's section and receiving the same rude service as always. The manager did come to the table and spoke to all of us. However, nothing changed. Barbara was still our waitress and we continued to receive the same rude service. The only thing that was offered by the manager was a free breakfast. Barbara still has a job and still continues to provide rude service. There are so many people out there deserving of this job that would be happy to have a job. Why continue with Barbara? I look forward to your response. | |
| unknown employee | 7/10/11 |
| I would like to say that Bob Evans in bellefontaine Ohio is a poorly managed store as a matter of fact its the gm and the agm that r the real problems.First of all the gm instead of holding people accounatable in the proper manner hewill write someone up or suspend them then walk around bragging about it to other employees.which if u ask me its pretty childish and there r many other employees who feel the same way but r afraid to take a stand because when they do they all of a sudden get their hours chopped down next to nothing or they are treated in a different manner.we got some people who can miss a day and get wrote up and there are some who can miss several days a week and nothing happens to them.But my piont is everybody should be treated the same no matter what.Our two other lower managers r trying to better the place but cant get any support from the two upper managers.But the gm wonders why there is so much drama and negativity it wouldnt happen if they would do their job every day instead of waiting for the area director to walk through the door to make sure the store is being ran properly.And as it goes for the agm she is taking hours from people and giving them to her daughters boyfriend who isnt fully nor properly trained which is hurting productivity and other peoples morral.And not to mention tells her employees that she took this employee to cedar point which also the rumor is he is also living with the manager and her daughter.But my question is wouldnt that be considered fratenizing with employees.She also admits to employees that she only took the promotion due to her husband being unemployeed and that she really doesnt want the job.But it effects the whole restaraunt when the 2 higher up managers dont make people clean and dont even check people out to me the employees and the guests of bellefontaine deserve so much better.There are at least 75% of the employees that feel our two shift leaders give more respect to their employees and r willing to step up anytime they r needed it is much appreciated.But its sad to know that over half the employees feel the two shift managers would be better if they where running it the jobs of gm and agm need to be given to the people who deserve it and who r willing to do whatever it takes to make the place the best it can be for the guests and employees.I feel what the place needs is for corporate to investigate and or sit down with all the employees one by one to really hear how the place is . | |
| Chris Sittard | 7/28/11 |
| There is reoccurring malicious and vicious attack upon my family by the same employee, waitress, who has never been assigned to our table and comes starts attacking our son, saying in the hearing of the tables around us saying it loudly that our son is autistic, He has not been diagnosed by a physician specialist specializing in autism! Am I to assume you hire PHD doctors to diagnose your customers! I fully expect you to terminate this employee or the next notification from me will be from my attorney, And maybe the Court will explain to you why this is considered an attack upon my family!!! Your store #297 your hostess Susan brought this waitress that was not assigned to our table and then loudly proclaimed to everyone for the second time this has happened in your store, obviously you do not teach or condone this, but since it is a repeating problem, I presume you are condoning behavior by your emplyees!!! My family patronizes this store everyday, you treat the people worse who spend the most time and money in your store, assuming, this result is evidence, All your managers know my wife and son, When you address this, as soon as possible, 7-28-2011 9:30am I expect the termination of this waitress, immediately!!! | |
| Linda Huckfeldt | 6/21/11 |
| You have a cook in Wadsworth Ohio that can make the best Western Omlet I have ever had. This last weekend we were in Dayton Ohio, and went to another Bob Evans to have a super omlet, and it was BLAH!!!! You really need to find out how that cook in Wadworth Ohio makes his Western Omlets, and have it made that way corporate wide. The one in Dayton was tastless, and the veggies were not done at all. The one in Wadsworth Ohio was excellent, tasty, and quick. I can only say that I am sure that would make others think about having a Western Omlet more often. I was very dissappointed in the one in Dayton. Sincerely, Linda Huckfeldt | |
| Barrett Kashdan | 7/2/11 |
| RE: the milk for children. I have eaten at Bob Evans for the last few years in Oakton, , Virginia. This past Friday, my son( age 6) and I had dinner there ( we have many times) and he had a child's chocolate milk and I decided to have the same. As we drank it, we both noticed that it tasted like water. I asked the waitress if this was 1% milk because of the taste and she informed me that Bob Evans adds water to it's milk.WOW!!! Most children would not complain. I was surprised and disappointed and told her to get us real undiluted milk. That being said, I informed the manager at the register of my disappointment and I will not be returnng to Bob Evans again. I think this practice is not only unhealthy, but very deceptive and shameful. | |
| employee@columbiamo | 7/3/11 |
| TERRIBLE things have been happening at Bob EVans in columbia mo. Managers jobs are to hire people for needed jobs. its better to have more than less employees right? well we are short of grillline person, short 2 or 3 dish ops, and the managers will not do anything, they sit in the office and talk all morning and in the evening will help the host and while all the dish operators are backed up alot because, there is 2 only on a sunday morning and the waiters wont, i mean will NOT AT ALL bus there own tables WHEn they make triple wut dish operators make and dish op has to bus all the tables do dishes and take out trash and mop floors, take care of outdoor mantaince, and the bathroom that have shit clogged in them... THIS IS unfAIR TO EVERYONE IN KITCHEN PREP AND ESSPECIALLY DISH OPERATORS. THE hardest working dish ops are 16 year old boys and they get treated like shit. this has to stop or they will find other jobs and this company will come down and down fast. | |
| naomi armstrong | 6/10/11 |
| My husband and I went to the Bob Evans in East Peoria, IL and when we walked in the hostess wasnt at the podium so we waited a few seconds and she came walking up. When she walked up she just stared at us so I said two please and she said name so i gave her our name and she was done with us. Her name was Nichole and she was very rude!! She did not smile once or say may I help you she just waited for me to give her the information. Well, while we were waiting for our table I noticed she treated everyone like that. It was sad to see so many people come in with a smile on their face and have one little inconsiderate and rude store employee change your whole attitude. When they called our name this Nichole grabbed the menus and we followed her to our table and she kinda tossed the menus on the table and walked away without saying a word. I complained to our waitress who told the manager. The manager never once came over and said sorry or boo or can i buy you a coffee for the rudeness. I really dont feel that Nichole should be working in a hostess capacity! We will never visit that Bob Evans again! | |
| Jj | 6/19/11 |
| Bob evans Springfield mo has some upper management that truly doesn't care about customers and Nathan who is the day time manager treats his staff and customers terrible. If your ever in Springfield mo and want a bad experience at a restaurant then try bob evans it will bad. We also noticed a roach or two crawling around when we mentioned it to Nathan he said we need to spray but the person in charge of that is off. | |
| Conor Oberst | 5/31/11 |
| The Bob Evans in Ft. Wright KY was absolutely AMAZING!!! The service was the best, I came in around 10:30 AM and had the only male server, his knowledge of the menu was excellent and he was the most pleasant server I'd ever had. Quick too! The food was great and the Hostess was very sweet. I will surely be back! | |
| Brenda Hudson | 5/14/11 |
| My husband and I went to the Bellefontaine Bob Evans restuarant, the service was great, but my baked potatoe was warm.We ordered the new garlic fried mushrooms they were delicious,I have a request tho Red Lobster use to serve these with horseradish sauce it was very popular.I also wish Bob Evans wouldn't have done away with honey mustard dressing. | |
Sealzie  | 5/16/11 |
| I have always been more than satisfied when visiting a Bob Evans restaurant. Especially the one in Port St Lucie, Florida. I have never had any problems. The only problem I have is that there are no Bob Evans restaurants closer to my home. That would be the West Palm Beach, Boynton Beach, Palm Beach Gardens area. Why is that? | |
| barbarqa nunn | 5/12/11 |
| I have allways had good food and service at bob evens untille my three visits at the paintsville ky bob evens this is the worse service i have ever seen cold food no food slow service this place needs to be cleanedup befor they lose all their custmors barbara | |
| Bellefontaine office | 5/7/11 |
| Why does it not do any good to call corporate office?? The patrons that visit the store called and told how mean the hostess was to him. They took her off the floor for 2 weeks and put her right back on. She can say whatever she wants to the man?? | |
| Maddie | 5/7/11 |
| We went to eat at the Bellefontaine Bob evans and we set there for 20 minutes and still did not get our food, it was on a Saturday night right before Easter. This is the poorest ran Bob Evans that i have ever seen!!! | |
| faith | 5/7/11 |
| There is so much drama at the Bellefontaine office that people are complaining about it. Can't the employees just leave the stuff at home, everyone else does. The managers are a joke!!! Its like a 3 ring circus in that place. | |
| Sue Dunay | 4/8/11 |
| Very upsetting. So the waitress has an accident. She tips a full glass of ice water onto my clothing and my coach purse. She apologized a few times I said its ok, expecting to have her finish cleaning the table as I'm not kidding one bit I was totally soaking wet from chest to knees. Its 39degrees out. She leaves goes on with her work manager stops by I said I think someone should clean the ice off the table thats dripping and off the floor before someone falls. Then she comes by with a check drops it down on the table and hurrys away, I said oh no wait one minute. She came back I said your manager can take care of this I'm soaked in 500-600 worth of clothing alone I now have to drive home and we were pressed for time and change. So the manager comes over and said, "I guess you just want boxes and are not staying holding the receipt," I said, "no I'm going to sdit here eat my cold from ice eggs my mother needs to eat for meds., then I will leave." So then he says well its only water, omg!! I never in my life had a place not take care of me to fullest extent if something was wrong, to bill me? I said listen here I have a Boston Proper belt with crystals in the buckle that is 129.00 My jeans yes they are wet but my boots inside are 225. and wet inside one, my blouse soaking and my 398. coach purse wet inside! Now we could go there in paying for that. Take your 21.00 and write it off. I was so embarressed so angry that I was furious, but kept my cool I talked quietly and bluntly. I could not believe this man would even expect me to pay for that. I think Bob Evans should send me a decent amount back in coupons if they ever want me to continue bringing customers to them. laceydunay@yahoo.com | |
| Tom from Concord, Ohio | 4/1/11 |
| On my way home from Naples, Fl, I stopped at the Bob Evans located in Temple Terrace, Fl. for a light dinner. I ordered their Rise and Shine. (two eggs, bacon, home fries and toast). A "drink" server came immediately and took my drink order, water and a coke to go. (The coke to go was little a larger that M/D small coke.)The drinks came before a waitress by about 10 minutes. She took my order and 40 -45 minutes later still no dinner. I went to the counter to cancell my order, but the manager wanted me to wait a bit longer indicating it would be right up. I over heard her ask for the order. Some confusion took place as she verbally placed the order again. After I went back to my table, the people next to me indicated they had ordered the same thing and were still not served even though they had been seated before me. With that I proceeded to leave knowing this was a losing proposition. I stopped to pay for the small coke on the way out and was charged $2.00 and change. I highly recommed that this Bob Evans be closed or new managers hired. It is probably the worst service I have ever seen at a Bob Evans. This location has to be a losing propostion both financially as well causing potential cutomers to pause or even avoid Bob Evans resturants in the furture. | |
| Fed Up in Sidney OHIO | 3/27/11 |
| I am highly aggravated and disgusted with the level of customer service at the Sidney Bob Evans Restuarant. Everytime I order carryout inevitably everything I ask for is not in the bag. I always check the bag before leaving however on rare occasion I have someone else pick it up they usually do not know what I have ordered. Sidney Bob Evans needs to pick up the pace and get it together. You can go to Mcdonald's and they have your order and everything you want in the bag and you can bank on that! Something is wrong somewhere and you need to step it up. I have noticed the check lists you have been using, but they are not working. This should NOT be happening every time you place a carry out order. I am so frustrated right now, as I just got back from picking up the order and they have the two orders mixed up, and also the cole slaw is missing!!!!!!!!!! I am so mad and upset that the principal I am really considering not placing carry out ever again at this place of business. Sign me, FED UP in Sidney Ohio! | |
| Bob and Peg Tusick | 3/20/11 |
| We have been coming to Bob Evans for so many years.We used to go to the old place and when they moved down the road to Sheraton Drive, Mars we are faithful patrons. Use gift cards and coupons when available. We drive out from Ambridge about 15-20 minutes away to enjoy your dinners and friendly personnal. In Baden they are breaking ground for a Wal-Mart and that area from Ambridge to Rochester on Route 65 and need a great restaurant like yours. Please try and consider the location. Yours Truly Bob and Peggy Tusick LIBRAII@COMCAST.NET 3-20-11 | |
| | 3/7/11 |
| I'm not leaving my name as I am still employeed by bob evans. Unfortunately I also have a dictator as a manager, she started as a server and now has returned to the same store she started at as the general manager! What a mistake to let someone come in and treat you like dirt after years of employment by bob evans, unfortunity if I go over her head she'll know it and I'm sure would make my life there even more miserable if that's possible, it sucks to feel sick just to go to work when I'm aware that I am a very good employee, never late, rarely am sick, and work my but off for $2.13 per hour serving and make $8.00 an hour hostessing after 7 years there. Sounds like slave labor since minium wage is what $7.65 sounds like a dream job does'nt. Oh enough for now I have to go to work tromorrow! YEAH! | |
| Shane # | 3/4/11 |
| To,B E Farms.. Do you think that you could stop the use of cell phones in your eating places? This is very rude. Also,there needs to be a place that no children are allowed.I am tried of trying to enjoy my meal with a bunch of uncontrolable children and people talking loud on cell phones. You might not do anything right now about it But sooner or later someone will in the eating business world.I believe I have a right to a quiet meal also.. | |
| Shannel # 5 | 2/25/11 |
| TO WHO THIS MAY MATTER; I AM A EMPLOYEE AT BOB EVANS AND LIKE JILL SAID MANAGEMENT TREAT THERE PEOPLE VERY BAD. NO RESPECT. WE ARE TREATED LIKE DOGS EXCEPT A FEW THAT THEY WILL NOT ENTIMIADATE THEM BECAUSE THEY BEE THERE FOREVER! I HAVE BEEN TOLD THIS BY MY MANAGER. SOME EMPLOYEES HAVE TO PULL THERE HAIR BACK AND SOME EMPLOYEES DONT HAVE TO AT ALL. I AM LOOKING FOR NEW EMPLOYMENT BECAUSE I AM A VERY RESPECTABLE PERSON. AND DO NOT LIKE BEING TREATED LIKE YOU ARE A PIECE OF CRAP! I LOVE BOB EVANS; FOR EMPLOYING ME. I LOVE THE FOOD. BUT; THE FACT IS THAT MANAGERS NEED BETTER TRAINING; AND TREAT ALL EMPLOYEES FAIRLY AND ALL THE SAME. THANK YOU FOR ME BEING UNEMPLOYED AGAIN. THIS IS VERY SAD. | |
| Eva Miller | 2/13/11 |
| You refuse to serve Honey Mustard in your restaurant??? Unreal.....something that people like, you eliminate??? Nice business move! | |
| Steve Ross | 2/3/11 |
| Dear Sir, I would like to complain about getting rid of your honey mustard sauce for chicken and salads why ???? What's next your sausage !!! | |
| regina huite | 1/7/11 |
| the food was excelent but the enviroment was horrable. one waitress came into start work and was picking her nose up front. one waitress starting changing her close into her uniform where everyone could see her. one guy with a deep voice stated i watched this one movie and i thaught i was going to throw up all over , he said this right up front, where everyone that was eating could here him.and the folks that were eatin stated oh no oooo. including me.your workers need to be taught about people eating dinning with dignity. we work hard and when we get off work we like someone to take care of us for a change where we can relax and have a delightful enviroment to dine in.your resteraunts just started having this problem, where is your district manager at is he making his rounds?. if bob evans was still around he would go to this restaurant, kick them in the pants for talking like that in his resteraunt and then he would tell them to take a hike.you need some old fashion work ethics, i'm not saying people can't have fun while they work but keep there conversations delightful and not grose. you are loosing big evening business in marion, il. that restaurant used to be packed in the evening and now i could count the cars on my hands that were there, and they just can't figure out where everyone is, i don't think it even dawned on them about how the enviroment affects the customers. your enviroment is half the battle. and of couse your food is the other along with great customer service.i like bob evans restaurants this is why i am writing because i want you to fix this problem so that i can go eat there again and feel comfortable again. and it will also help your business to prosper, so that you all can keep cooking that wonderful bob evans foods. thank you | |
| Gail LaFlamme | 12/2/10 |
| I purchased a candle at Bob Evans restaurant and shortly after lighting, the side blew out spewing wax on my expensive linen Amish doily as well as the table. This was a couple of months ago and after several emails and phone calls, I still haven't gotten a satisfactory answer as to why it may have happened. I tried to explain that if I hadn't been right there, a fire could have started. I can tell you I will never go to Bob Evans again. Many of my friends, relatives and neghbors saw the mess and the broken glass and they won't be going there anymore either. | |
| BMinton | 11/30/10 |
| I just came from our local Bob Evans Restaurant here in Princeton, WV. I walked in at 9:35 pm and asked to place a to go order and was told that they stop taking to go orders at 9:30 since they close so early and the grills shut down. I asked her about spaghetti, which is what my 4 year old daughter was wanting. They refused to allow a to go order for spaghetti - which is not even prepared on the grill! I am highly dissatisfied in the performance of this restaurant! Besides all that, the grills should not even START to close until 10:00 pm which is when their sign says that they close! The restaurant should stay open for FULL SERVICE until 10:00 pm!! | |
| suzanne | 11/22/10 |
| Adam the manager at the Fairfield store was completely rude. I asked him for a party tray to feed two hundred people and he said "I'm sorry I can't help you" ! | |
| e bandy | 11/2/10 |
| I am just wondering, how you can let one of your higher management employees destroy so many lives. How can all the GM's in her district be fired for unknown reasons, or trumped up reasons, just to get them out of the company and let her have who she wants to work in her district. I used to have so much respect for Bob Evans but from what I have seen in the past 6 months, done to so many familys. All married men, which seems like she is profiling to everyone I disciss this with. For kids that have worked so hard to work there way up the ladder to make a future with Bob Evans, and to be let go, and to find a job in todays world, making any kind of money at all to support a family in todays economy is unexceptable to me. I think if you in the corporate office of Bob Evans see this turn over happening you should bw questioning the person doing the firing and question her reasons,,, no one was offered to step down, if it is a money issure for Bob Evans, they were all fired for almost the same reason. Did you ever think of calling all these gentlemen in and asking them what really was going on that is took place? Are you wondering what so many people in her district were fired? My family member was one of these people and I have went out of my way to talk to each of the other gentlemen that were fired. What happend to Bob Evans, that they would hurt so many employees without checking to see what is really going on. Chrissy needs be put on the spot and truthfully tell what she made all these changes... so drastically and so quick... You may have let the wrong people go,,, if you have a answer to this I would like to hear it. Lois bandy loisbandy@aol.com | |
| Jill Collins | 10/10/10 |
| There is a lady manager at the Col. Glenn location in Beavercreek that is very rude to her employees. I've noticed her on several occasions yelling and over-reacting to situations. I believe her name is Roxie?? She does not act like a manager, it's like she takes out her life's troubles on her staff. The service is excellent but I don't know if I can go back after witnessing this again. I know if I do I will confront her and I don't want to do that. | |
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