493 Reviews For Bank of America Headquarters & Corporate Office

I have had a horrible time at bank of america. Customer service is horrible and does not respond back. They hit you with odd random fees for atm's etc! I would not tell anyone to go to bank of america for any reason.


Few companies are as unfriendly to customers as boa. And they seem to have no complaint dept. Most recently, I spend 3 hours, including 5 phone calls and a supervisor who did not call me back, and my complaint is unresolved.

Corp Card Servicing

I would not recommend Bank of America for Corporate credit card services. Very impersonal and very limited support. I would recommend a local bank that might actually act like a business partner. Pulled my personal accounts too.

non fraud protection

i have been trying to get a replacement or several days. i keep getting conflicting information, put on hold transfered. and no one knows nything. i am taking my business else where. never had to wait days for a replacement card. terrible service lies, lies lies

Horrible service

1 teller and 15 people waiting in line. Branch located on Panola rd in Lithonia Georgia.

Don't Buy there stock

I live in Mineral Wells Texas about 19,000 we have four banks and BOA is the only one without a drive in Facility, it is also the oldest bank in Mineral Wells, Management is too cheap to but in a drive in, so I'll by Wells Fargo or some other Bank Stock, I would have already moved my account bit its just so much trouble. Thank Yu

Customer NO service

Very disappointed in Bank America. Your new policy of having 2 tellers because you want customers to use your ATMs is extremely frustrating. Had to wait in line for 30 minutes at your branch at Adams Ave., Costa Mesa, CA 92626 because there was only 2 tellers to help customers.

This bank is a joke made a deposit with a payroll check she told me it would clear the next day. They then put a hold on it so my rent is now late liars!!!!!! You should be shut down

short sale - 313 Shaker Rd

It is totally un-acceptable to not get a response back on an offer after two months! The longer you wait the more you risk losing. The shingles on this property are flying off the roof and with all the snow and rain you will be lucky if the roof doesn't cave in before you make a decision. So sad! you should hire people that WANT to do their job.

Owner of small business

My online account has been locked out for days and nobody at B of A cares….I keep getting sent to call centers all over the world. There is no way i can operate a business like this…I'm leaving….

Ball of Confusion

What can I say except there are so many conflicting stories regarding the representatives. To even attempt to get them to understand what it is that you are inquiring about is 'mind boggling'. Am thinking very highly of closing my account. Do not trust or have faith in banks or others as far as that goes.

Ball of Confusion

I am lost for words...guess that means have nothing good to say about Bank of America.

Fraud claims

I had came to Washington for a two week vacation. The same day I went and paid for my nails 7 minutes later in Florida someone had withdrawal money from my account. I called and filled a claim so they rein-burst me then a couple weeks later they took it out of my account and so now I'm negative. I'm currently waiting to see what happens.

worst bank ever

I put in 100 and try to pull 80 out and they closed my account...well i got a good trick for them will see whos getting burned

treated like a criminal

i did a job for a customer, finished the job, was paid by check from bank of america, so i went to bank of america in lakeland fl where the manager jennifer donaldson told me she could not verify the check, so i had the customer call her , after she finally called back and everything was finwe she still wouldnt cash the check , says its because of my attitude, well yea , work my butt off , finally get a check then have some house wife should be stand in the way of what i have earned and need to feed my family is just wrong, go back to being a housewife jennifer where ur feeling wont keep my family from eating,


I deposited a check that was made out to my contractor and myself by an insurance company. Deposited properly endorsed and was told the funds would be available the following day. They removed the credit the next day because my contractor is not on my checking account. They say that they are mailing the over $6000 check back to me via regular mail and say I have to walk in a branch with my contractor - which I cannot do. I live over 25 miles from the closest branch and work prevents me from easily going to a branch during their hours - let alone coordinating a time with my contractor that lives about 75 miles away. They have lost a 15+ year customer today.

fraud fraud fraud fraud fraud. I went to the Atm in East Palo Alto, Ca. I put in a claims because it didnt dispense me of of my funds. When given the dispute notice back, BOF claimed it did. Bad bad bad

Why Don't You Support Our Second Amendment Rights

Over the years I have cancelled all but one account with Bank of America. Today, I am cancelling my credit card account which is my last tie to BofA. This final decision was made due to BofA severing their business relationship with McMillan Mfg in Phoenix Arizona, because they are in the firearms business. My family will not do business with any company who does not support our United States Constitutional Rights. Very bad decision Bank of America. Your Former Customer.


I see a lot of bad stuff. I do not say they are wrong, just I thought it would be nice to see the good. I had a very tuff problem. Charged by game site. Game sit said I owed. I will remove my cards from site they are just taking money. BOA saved me. Helped me. I was so shocked. So there is good at BOA the bank did not have to care. They do.

This is the worse bank that I have even had to deal with. They are not honest in there business dealings. They well assume things on their own about your account just to get more money out of you. Customer service is a joke.

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