Wendy's/Arby's Group, Inc Corporate Office & Headquarters

I live in Danville, KY. The Arby's in this area is garbage. The portions are cut, bread is NEVER fresh, and the service totally SUCKS!!! I drive to surrounding counties to eat....

I recently to dine in at the arbys in lake Charles Louisiana and it was horrible. I decided to take my food to go. The lobby was disgusting. There was trash on the floor. There was urine left on the toilet seat. A poop hand print on the faucet handle. The older white manager looked lost and was overall rude. My sandwich looked like it was tossed in the bag carelessly. The fries were all over in the bag. This experience has made me decide to never return to Arbys again

Walked into arby's today at 11:50 to see one lady cooking and three other employee's standing out beside her talking and cutting up. Stood at counter for 5 minutes and no one knew we were even there. Walked out without any one saying a word. So if anyone wanders why the can't be making a profit - they should visit this store. Only one other couple in the place and they just smiled when we were walking out. Just remodeled this store - should of saved the money and used it to train the employee's. I would of fired them all if I would of been in charge......if you are paying them more than a waitress makes without tip you are wasting your money. Management was non existant and corporate should visit to view for themselves.

Had a Great experience at the State Rd Arby's in Akron, Ohio and tried to go on the website for an equally satisfying experience only to be shut down. tried several different ways into the website but was not able to register anything not even my name. Very disappointed!

There's this lady that works for Arby's in Lewiston I'd that trains new employes and put her heart and sole into you guys to do her best all I'm asking is you guy give her a helping hand and show that you do care about someone that puts her life on hold to make sure she dose the best that she can so you name stands out for one. Of the great places to eat, so if you can show her you care and do know when someone give there time to make you look good she works for happy day corp and they treat her good but coming for you guy would give you one of the best trainers you have so if you can show. Her you do care.

I got suspended today probably fired from arbys because I got into a huge argument today with my boss because i drop a half of a roast beef today while doing the 4-hour cleaning and I told my manger and she said that are boss john said to just cut the ends off that hit the floor, and wash it off and I told my manger no I am not serving that dirty roast beef so she went and got our boss john and he came over telling me that its ok to serve if we cut the ends off and I told him I wasn't going to do that and we got into a argument and he sent me home telling me i was suspended now i hear im fired.

I live next door to the arbys location on west main st. in Richmond, IN and the drive thru intercom makes a loud shriek all day long every day and its very annoying! PLEASE GET IT FIXED! I'm tired of hearing it all day long and being woke up at 6am. I'm sure your customers that are sitting right next to the intercom don't appriciate the loud noises right in their ears either! This has been going on for over a month now and everyone in the neighborhood is sick of it!

My wife and I tried your Eustis store again- and again it was a incompetent disaster-You sent me 5 free combo meal coupons not wanting to loose me as a customer- Today my wife went through the drive through and ordered 2 beef and chedders for me and a turkey sandwich combo for her { using 1 of the coupons for her meal and paying for my 2 b&c's} She got home and NO TURKEY SANDWICH-- Would you continue to put yourself through their incompetence?? If yes- How many times?? Were all done There are too many restaurants that value and need a persons business- Needless to say my wife was extremely mad!

My husband and I have been having a problem EVERY time we go to the ARBY'S in Reseda, CA. There is ALWAYS something missing. Tonight, it was 3 Roast beef sandwiches. And they ALWAYS seem to know its not there, because the comment is, "Oh Yeah" and then they come back with the items in the bag, Sounds more like the employees are making the orders, and what ever doesn't go out, goes home with Susie Q. I think in most business, they call that THEFT.

Question: What do a roast beef sandwich and Christian pop music have in common? Answer: Nothing! I like Arby's food and I like our local Arby's restaurant in Salisbury, NC. But they have been playing contemporary Christian pop music on their sound system for a year or more. Enough, already! This is a public business, not a religious organization. If I wanted a sermon, I'd go to church. How welcome do you think people of other faiths feel in this restaurant?

Went to Arby's in alpena mi with hubby son and grand son The thing that took our order was dirty , had dirty uniform And needed a bath. She was more than rude and obnoxious And couldn't have gotten our order right if she had had a pencil And paper. Upon getting our meal my sons tea was do Disgusting we opened the lid and there was brown slimy Chunks floating in his cup. As I was eating my French dip That the bread was hard as a rock on. There was several Small rodent like hairs on the bun. My husband took The tray right back to the manager who was equally disheveled And unclean and he refused to give us a refund and offered Another sandwhich or to take our name and stated MAYBE someone would give us a free meal next time We are in alpena. How sad. Wonder how he would have Liked it if we said maybe someone would give him A bar of soap and instructions next time he took a bath. Called corporate office in GA and before I could get the entire Location out she knew it was alpena. Mi. Unless its Halloween and you want a horror of an experience Don't go there. Sorry excuse for any food to be served to The public

I have never had Arbys food before. After watching your commercial for rueben sandwiches I decided that this looked so good I had to have one. My husband and I had the double meat sandwches and onion rings. WOW super great mouthwatering and delicious. Arbys now my favorite.

I ended up on this site by accident, I was only killing time. I am shocked at how many people will actually take time to complain about flat soda, a cold sandwich, etc. Seriously?! Arby's is a fast-food chain. If you expect better, go somewhere better. And please, pick up an elementary grade book on grammar...the spelling and punctuation of these people is ridiculous.

At a recent trip to Arby's a supervisor was cursing out an employee I don't think that this is professional and will not be eating here any more it was in council bluffs Iowa on broadway.it was a woman

My daughter is an employee who almost lost three fingers at work after 32 hours on strong pain medicine but expect her to return to work bandages and all. But insist she comes in because another employee wants off. Even though hospital told her to stay home for two weeks but her manager states that pain medicine should be in off work letter. Their more worried about workman comp. Then workers. Arbys is the worst in compassion.

My husband andI had lunch ar Arbys in New Bern Nc. The sanwich was very good, so we decided to get one of your small mint "shakes. It was nothing but green ice without any chocolate or any flavor. We asked if this made correct, and were that how they are. We thru them in the trash and left, not sure we will be back.

I went to the Arby's in Wixom, MI on Grand River AVE. I got the Turkey and cheddar. Later that night I got food poisoning. I tried to contact the restaurant to let the manager know. When he came to the phone, I told him what I had ate and he hung up on me. I will never go back to this location again.

shopped for fries ended with a $3500+credit card bill, the drive through agent kept my card went shopping, once investigated i was informed i was his 4th victim at the same location why is Arby's employing thefts!!! knowing he was arrested 3 times previously they stil had him handling customers credit card, when i complained to HQ no one returned my call!!!

Today I visited Arby's in St. Robert, MO and had the worst experience at this store! First, after ordering, I had to wait 15 minutes outside the drive through window before I was helped. Next, they proceeded to tell my their computer didn't recognize my coupons. My coupons were the ones they circulated via newspaper. They were for that store!!! I felt as if a bunch of immature 12 year olds ran the place. My order was completely wrong, my sandwich was smashed and missing parts, and my mozzarella sticks were almost empty!!! The whole experience was a nightmare. We are military and quite a tight knit group...now my friends and acquaintances know better than to visit this store.

Last month I went to Arby's in Roswell (store #6959). Among other things I ordered a fountain diet coke. It was flat and watered down. Today I went in same store, again, watered down and flat. I notified the manager (a woman, same as last month) and notified her. Of course the blame laid elsewhere. Someone needs to investigate what is happening at this location. Word travels in the City of Roswell..........