Volkswagen Group of America Corporate Office & Headquarters2200 Ferdinand Porshe Drive Herndon VA 20171
Volkswagen Group of America corporate phone number:(703) 364-7000
135 Reviews For Volkswagen Group of America Headquarters & Corporate Office
DO NOT BUY
Have a 2009 Passat. Engine is blown due to a known problem of Volkswagen. Out thousands of dollars, no help from Volkswagen. Thanks VW
poor dealer support
we had been in and out of vw dealerships trying to get our tdi repaired for 9 months, finally took it to an independent shop for the simple repair, vw dealers are a joke, untrained unskilled overpriced crooks, I thought robbing people was against the law,
A good service department can make or break a good company. In a five year period I have bought 6 VW and loved them all. But today I am have problems finding a VW service department that will: 1) answer the phone, and 2) do the repairs in a timely manner. I am now think about not buying the Audi!!
sad to say we own 3 vw jettas, it seems odd vw dealerships cant repair these and openly admit it, they will break you financially pretending to do repairs,
Customer service rude all the way round!!!
poor customer service, rude service on all vehicles! NEVER GO BACK
Never get your car service ther
A bunch of clowns, rude, uneducated... Will never return!!!
Never ever visit this place!!!!!
do not warranty their cars
never buy from them
never buy again they do not warrant their grp
VW Jeta 2012
Poor! Bad customer care... Did not cover my warranty... Never buy again!!!! Car has many issues... The power locks while running do not work. Stereo does not work.. The front passage window does not work.. This is a 2 year car and I got the extended warranty and this is no help! Buyer be careful...
I took my 2009 jetta into bud brown dealership in olathe kansas for its 80,000 mile service , on July 26, was email a survey in which I responded and gave my honest opinion in just a few minutes of pushing the send button I received a email back from the service manger ripping me apart he didn't believe I gave them a fair review . I'm still in complete shock of his response and plan on contacting vw headquarter first thing in the morning .
First Volkswagen.....last Volkswagen. 2009 EOS. Just over 60K miles. Nothing but constant problems. Have spent $3,600+ in repairs since February. The car is in the shop now. A small flap that closes when the top is put down not working. Cost of part...$603...not including labor. Part costs are outrageous. Labor costs are outrageous. This car is the biggest piece of junk I've ever owned. DO NOT buy a Volkswagen...believe me. Many other brands to buy...this brand sucks.
In December 2012 I purchased a new Volkswagen beetle Turbo. I like this car very much, the way it drives and handles. I purchased this car mostly because of it's promised fuel economy I was told by the dealer that the cars fuel economy would be 30 MPG and I could expect up to 36 MPH The window sticker also shows this MPH rating. The reality is 18 MPG, city/highway driving. This is not acceptable and is a misstatement made by Volkswagen, who must know, that their listed fuel economy is not true. Looking forward to hearing from you I remain Very truly yours, Wenzel H. Stefens
VOLKSWAGEN SELLING CRASHED CARS AND CALLING THEM CERTIFIED PRE OWNED
yes indeed, you read that subject line right. I purchased a VW cc certified pre owned. I even have the carfax that states it was never in an accident. Yet after 3 years of MANY breakdowns and being in and out of the dealership with problems, I switched dealerships only to learn my car was INDEED in an accident. SHAME on you Volkswagen. After coming from a BMW I wanted to stay with aGerman car. I will NEVER purchase another VW and I will be contacting my attorney. YOU should be ASHAMED!!!!!!!!!!
Jetta TDI Love and Prase
I have a "13 Jetta, TDI Manual 6 speed, Sport Wagon. Had problems with Sun Roof raddling has been fixed but started to raddle again, but the dealer, Fowler VW, Norman, Ok, will make it good. Average between mid 30 MPG in town, to low to mid 40s on the road, speed makes a big difference on MPG, usually drive about 67 MPH. This is my 9th VW and 3rd TDI, will drive nothing else, keep up the good work. Please bring the new GOLF Convertible to the USA with TDI.
I bought my volkswagen new in 2006, and everytime I called to take it in the person told me I had to have five thousand miles. Will I just got five thousand miles 2014. I have not received any recalls or thing from Volkswagen. We trailered this car from Fla and I know it must be hard to be believe I just got five thousand miles.The head liner is falling down and I have to get all new tires, also a new battery . I didn't put in to volkswagen for anything. Can some one get back to me
great car but need to be able to disable the traction control and the stable management control like mini and ford and Honda and chevy and bmw do. I thought that you had fix it in the 2015 gti but you did not make so you could disable the stable management control boo. I would love turn them on when driving down the road but when I am a the track I wish I could turn them off.
ABS Brakes went out on a EOS that has only 30,608 miles on it. Cost to replace the unit is over $3,100 and when I spoke to A customer Advocate they say sorry nothing VW will do. Very poor customer service and apparently they do not stand behind their product.
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