153 Reviews For Victoria Secret Headquarters & Corporate Office

Customer service

The worst customer service I have ever had in retail, no help at all in the norterra store in AZ


Horrific store, horrific corporate connection, no one answers phones Should go out of business soon!!!!

Customer Service, what customer service$

You could care less about your customers....judging from the reviews

Plus size

I really wish they would sell the larger size bras in their stores and not just in the catalog.. R u against plus size women shopping in your stores?

Customer service at Quakerbridge mall. Lawrenceville nj

You have the nastiest unhelpful and non caring staff at this store. They are nasty when u ask questions . The manager that worked Thursday night December 4th is the worst. If they don't like their jobs they should leave and make room for pleasant people!

Tasty Cotton

The panties used to taste waaay better before the new dyes (especially used on the lace) came along. Now I can barely stand to have more than a thong or two crammed in my mouth. Some of my intimate lady friends have changed brands to make our Saturday escapades more palatable.


I have shopped here for years, however over the past year I have had to find what I want elsewhere. The stores in my area offer No customer service at all. No matter how many times I ask for help I no longer get it. So sad for me and my girls. It used to be our go to place for personal needs and gifts.

Problem with Bras

I have purchased bra for years and could wear them 24/7 until my recent purchases of 3 body by Victoria's bras they are the most uncomfortable bras I have ever worn - they poke me in the armpits and also dig into my ribs - the store is the one that measured me - there are actual bruises from them - the 3rd was a peach lace -which I also had the problem with an added rash under one of my breasts - I am going to take them back!! So unhappy with their products!!


My daughter and her friend went in to the victorious secret in Collierville Tennessee and the doors were unlocked and it was not even 9:00pm and there was still a lady checking out and they had there stuff in there hands and we're going to check out and then the lady that was working the cash register told them were closed and it was not even 9:00pm!!!!!!!

sad very sad

Where did Victoria's Secret Vanilla & Sandalwood Naturally Hydrating Body Lotion go??? This was the only lotion I would buy. Please please bring this back. It has bin gone so long now. And can not find anything close to it. Please bring the naturally hydrating body lotion collection back, it was worth ever penny.


I was in Victoria Secret Pentagon City and Waldorf, MD. I would like to know why aren't there any bra's being made for full figured women? The IPEX bra's are the best because there isn't any under wire, what happen to those. I'm looking for 40DD in IPEX HELP!!!

False Advertisement

I recently purchase three bras March 1st total over a hundred dollars. Wanted the free getaway bag with purchase of seventy five dollars,wouldn't you know it! they had none keep in mind its only march 1st the promotion started February 25th! That's not right!! Shame on you Corporate for false advertisement!!!!


Employees are very unhappy with the new change in how they are being discriminated for not being able to work with an open availability some have given years to this company and they pay us with if your considered a flex associate you can't even pick up hours what's going on Victoria's Secret this was a good place to work at and now it's just I have no other word but heartless...

Brazel Cut panties

No real complaints about VC; just wish they would BRING BACK the brazillian cut panties; used to buy at least 30 pair per year...

NO Large size dold in any stores

I have tries to shop in numerous stores Cross County In Westchester and Ridge Hills in Yonkers ,Pallisades Mall in Rockland and Las vegas as well the Pier shops in AC. I was told that the stores don't carry my Size in 40 D. I was told the only way to get that size is online. I found this very intresting how they sell these Items on line but discrimate aganist full figure women in their store, I fell like full figure woman are being targeted here.

December TV Show

Would Jesus watch this show? It's a disgrace to the sanctity of the Christmas season since Christ is the reason for this season. Also the commercials for the show were aired at times when children do watch T. V.

TV commercials are in very poor taste for mainstream TV. Advertising for the runway show is x rated. Store window posters are too sexy. Your advertising is sending a terrible message to young women. Shame on you.


I just would like to know, what are measurement requirements for women wanting to become VS Angels?


I was watching the commercial w the Victoria Secret Angels in all the ads and booklets there has been no black angels, or one in all of your advertisements. Yes, myself and my girls love your lines but u should think about adding more black women because we do support your stores. This is just my thoughts on everything. I do hope you think about this and just incorporate this in your business.

management replacement

today I shopped at victoria's secret in Lincolnwood mall (in Evanston Illinois) it was close to closing time and the manager had a very rude attitude.This isn't my first time coming into the store and having this same issue.Andrea needs to be replaced as soon as possible.She needs to be taut how to service her customers with a positive attitude and a smile on her face.after all in helping raise sales.

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