TGI Fridays Corporate Office & Headquarters

The service was really slow and the food was not good at all. My server came to my table maybe 3 times nd we were there for an hour nd a half. We didn't even order our food untill half and hour fter we sat down. I will not be returning.

I'm at the tgi Fridays in st lucie west fl and I got seated at a patio table and i waiting 30 minutes for service. About 20 minutes after me being here I asked for service again and come to find out I waited another 10 minutes just to get a server. I'm very upset, truly I would be ok if they were busy but no it's slow here and I'm upset that the service here is unreliable. Not sure if il be back.

Last night I was verbally abused by our server and over charged because she stated the wrong price on a special drink she s said would be $4.50. I spent $95 with TGIF. When I asked to speak with manager she came to my table as if she was the guest and once I told her the situation she sided with her server because her has worked there for 7 years. I was completed humiliated and disrespected and I will NEVER GO TO THE FRIDAYS IN MEMPHIS TN AGAIN. They were extremely and exhausted and unprofessional.

I will try and keep this brief. Thanks for reading this. I took 3 families a total of 9 people to the Newport News, VA location April 13 @ 8pm. We had to wait 55 minutes for a table totally understandable large group. Our orders were very simple 2 nachos 1 salmon, 3 yukon salads, jack sampler, and potato skis with a basket of fries. Easy enough it took an hour to get our food when it came out. There were huge delays from one person to the next getting there plates. When the orders came they were incorrect and served to the wrong people. The food was old and overcooked. The best part of the meal the fries. No one ever came to apologize or offer to switch the food. Then in the end I am forced to pay gratuity. I really let the waitress no how disappointed we were and that we would not be back. She apologized and explained we didnt have to tip it was included lol. Problems: Your employees product awareness (she lied about a meal it was spice. She just didnt know.) Manager was not aware of situation or couldnt handle. We were never approached. The type of clients that location draws is a low rent type of person Not to mention it was unclean and the bathrooms were unstocked. This was my one night out with my family and this experience ruined it.

My husband and our two teenage sons visited the Williamsburg, VA location for an early dinner. Our server was not knowledgeable about the mix drink I ordered and ended up over charging me for the drink. My son and husband ordered the full rack of baby back ribs, which they described as horrible. There was not enough BBQ sauce and it was poorly seasoned. We asked our server for chips and salsa as we were very hungry. Unfortunately, our chips and salsa did not arrive until our dinner arrived. I had to ask the manager to see about our chips and salsa and he said that the kitchen was busy, to explain the delayed arrival. I believe our server completely forgot about our request as we saw her visit other tables without even mentioning anything to us about our chips & salsa. The manager eventually brought it out to us. Our server did not even bring out our dinner. Two other servers ended up doing so. I have been to TGI Fridays in other locations, but this location was by far the worst I have ever experienced. My family and I will not visit this location ever again.

On 4/6/13, I visited the TGIF'S in Dorneyville, PA. After waiting for our food for over an hour, our party of four were very disappointed. My fiancée and my own burgers came out ice cold. Our friends both ordered medium well steaks and the both came out rare, even bloody. By the time we saw our waitress it was 15 minutes later....to complain about our food. The manager did come over and take care of our entire bill (as tgif should have). Then he asked us if we wanted our burgers packed (due to them being cold anyway) and that took another 25 minutes to do...cold figure! This was extremely a very disappointing visit.

On sunday 7,2013 my husband and i went to tgif in Elmsford ny. We were looking forward to a great dinner. It had been a while since we went out since we try to save every penny. When we walked in there were 6 employees, all were very nice, greeted us with a nice hello and one of them sat us to a table. It was about 4:30pm and was not busy. We sat down and waited, and waited, and no one came to take our order we tried to get someone's attention - to no avail. I am so disappointed in the service, after waiting for 10 minutes we just got up and left. The same six people were still in the front talking and laughing. Unfortunatley no one seemed to care if we were being helped or not.

So I was unable to pick up my checks because I had family issues going on and the Cupertino, CA location is not near my house. TGI sent my checks back to your office and I have asked them multiple times to send you my address so I can get paid. Get back to me ASAP

We like the fast friendly service and dependably good food. The Stripes program is ok but do not try to get credit for a purchase with the online system as my last 3 invoices have been denied.

This restaurant has the worst service ever. Not only did it take us 30 minutes to be seated it took and hour for our food to come. A party of 6 (One being a baby). After the hour my niece had hair in her food not to mention our orders were wrong. The waiter had to be asked 3x to get the baby some juice.As we were about to leave without touching the food still had to pay for the food. I say noone should go there a disgrace and unsatisfactory.

Unbelievable, waited 30 min on a sunday night for my burger. No customers in the place!!!! Finally, the burger came burned, I ordered medium rare. I sent it back only to wait another twenty minutes in order to watch 4 burgers go out to other tables. After 10 more minutes finally got my reorder, only to cut it in half and see that it was burned and dry, Not medium rare for the SECOND time in an hour!!!! I told the waitress forget it and left. Worst experience ever, ruined my only night off.

i go to the TGIF in paducah ky.It used to be my favorite restaurnt..but i went today and the experience from the time i walked in was horrific.There were clearly about 15-20 empty tables that seat 4-6,(it was myself,a 5 year old,and a baby) and there were about 7 other people that walked in a the same time,and they had to take or names and hav us wait for 10-15 minutes..just to take us to the tables that were already empty and cleaned. Once at the table, the waitress was ok,i ordered the jackdaniels burger and fries. it took about 30 minutes for the food to come out and when it did the bread was so hard and dry,the hamburger patty was so hard it could have been used as a deadly weapon,and there was so much salt on the fries i thought i wasgoing to die just by eating them.i love fridays but i dont know if i will ever go back..

you keep showing these commercial for 2 for 10. I take my mom to the restaurant and you only have 2 for 20. I went to the centinela and La Ti era restaurant and you still have the commercials for 2 for 2

I recently went to Friday's to enjoy a nice Valentine's dinner and it turned chaos when the flat bread I ordered was soo hard it cut my gum chipped a piece of my tooth which I hadn't realized until I left that night, when I contacted the store they sent me on a runaround with they're"claims department" who ended up telling me that they couldn't do anything about it, the worse thing is no one even called to ask if I was ok not even the G.M I am going to take this as far as I can so please just dont eat the flat bread so u wont end up like me!

I was recently at a Friday's in Silver Spring Md store 2036 and I had the most amazing experience! My son is autistic and it was his birthday our server Shadora was perfect! She was fast and very efficient! We had three other children w us she had our food out and hot and refilled drinks without us asking! She brought out a sundae and sang happy birthday w the staff she was so sweet and on her job! She was so great I had to take the time to write you! Thanks so much for hiring her we will visit again!

I've been to Friday's twice this week and each time one waitress, I think is white, but may be very, very light skinned, hair in a ponytail and she is a big girl, is always bent over the first table, elbows on the table with her rear in the air. You come through the door and there it is. People she know must occupy that booth because she will leave to do something but is right back in that position. It is not professional.

Impossible to reach a human being at corporate headquarters

I live in New Bern Nc. A historical town that is always steadily growing. We recently had a plan for cracker barrel to build on a piece of parcel in front out mall, but they backed out after the site was prepared. This spot would be perfect for a TGIF. You officers need to come to New Bern nc and bring your great food. I am a general contractor here, so I can build it for you. That's what I call a win win. Look up Harbor Point Contracting when your ready.. Thanks

tgi fridays on carrier drive in orlando fl is horriable manager jerry hepp was really nasty to my wife found hair in my wife's pasta and stated there was absolutley nothing he can do he was not understaning at all

It was my first time comming into Fridays in brookfieldwi. When I saw a man manager put his arm out and made an employee fall down to the ground. She didn't look too happy and he just kept on walking. On top of that the waitress didn't refill our drinks and took a Long time just to get our bill. Never returning to Fridays again and won't recommend this place.