Steak n Shake Corporate Office & Headquarters

Terrible service, dirty Resturant. No courtesy Or welcome to customers.Very disappointing . We eat at Steak n Shakes in Florida /Ga.A lot. But this ace was horrible.Please clean it up and get nice hospitable workers there please.We love Steak n Shake. Sincerely , Jerry

Was in to S&S today )7/24 Breakfast) and the service was a little slow but the server and food were great. The manager was a happy man and his staff reflected his happiness. Food was hot and tasted good. I will return.

At the Southaven Mississippi location 253 our order was totally messed up. When we took it back inside we were blamed for the order being wrong. Never experienced such unprofessionalism and bad customer service. We had to wait another 20 minutes for a correct order. Will never go back again.

Went to the restaurant and there was no actually, twice the waitress didnt bring the correct amount of utensils for our table, another waitress cursed in front of my kids, the booth was nasty and not cleaned, the ketchup bottle was nasty and it took 30 mins to get our food. Absolutely ridiculous! !!!

I ate at this S&S last year and it was fine. My hubby and I went Sunday July 27.14 and the meat was greasy, gray, slightly pink inside and not even a formed patty-there were pieces of burger on the grease soaked bun. The bun actually dripped! The only thing I had on mine was cheese and grilled onions (these were not sliced but in square pieces and looked old. My shake was melted. My husband's salad was a "de-constructed" salad,a pile of diced old looking tomato,dried up carrot slices, and black edged Romaine lettuce that was gritty. When we got home I started feeling sick. I upchucked till 2:30 am and got a terrible headache and hot and sweaty spells. I will never eat at any Steak & Shake again.No manager seemed to be available that we could see and it was hard enough requesting relish mustard for my husband's burger so we just left after we paid. Very disappointed. :-(

poor service, burn't burger, very greasy, don't recommen.

Was in S&S in Vvandalia,Ohio. 2 people in booths and had to wait to get served! Observed marshmallow on seat and floor. Had to wait while she WIPED off our table! 3 servers, 1 manager and 2 cooks! Floors needed to be swept. Really people? We had to wait for every little thing. What's the deal? Should've goneto Wendy's!

Please stop bully by writing on twitter, myspace! Your staff help belk salon and employees and even letting the plot at your RESTURANT!and the original pieces work there help them hurt other person so they can be friends w byron lass ! They are real Christian person who shows to love everyone treat others with kindness and love her name is Anne a! She regular customers !

Ok, worst experience EVER! Chili 5 way with no chili... that I can forgive...but cook went from kitchen area gloved to RESTROOM with phone in hand. He then came out of restroom with GLOVES ON and went straight back & immediately began handling food! That's extremely disgusting! We had already eaten & complained & still got charged full price for everything. Will NEVER go back!!

Picked up Steak and Shake last night. The young man taking payment and passing out orders (at drive thru) had a tissue around his index finger and had it shoved up one nostril while he worked with the other hand. When I got home found bloody fingerprints and a large bloody booger on the bottom of the bag. I took the bag back to Steak and Shake and spoke to the Regional Manager who happened to be there. He said "So.....What do you want ME to do about it?" I said he needed to improve his management skills if nothing else. Sure wont be going back there.

ok, i have never written a bad review before, but over an hour for a burger fries and a coke. come on. they even started handing out to-go cups because all the coke glasses were sitting on the tables. the UN-bussed tables. maybe the folks in tifton ga shouldn't have tried to put a stake n shake in a truck stop.

The one in Charleston gives better service to blacks than whites rude management crapy service be aware don't go

Sitting at the Steak n Shake in Duluth Ga. I had to ask to be seated. Its my sons birthday he wanted to come here for shakes no shakes they ran out. They have no limes no sweet tea. The place is not that busy and they are slow has can be. Someone just dropped a ton of dishes. I will never come here again

I work at a steak and shake and I just got out of the hosptial and I took my doctors note up there and my boss said in quote well that's just great now I know y I hired u was very rude I will b calling corporate

Ordered three way chili to go got home ate almost all of it which was bad found hair in bottom and was not mine!

Service was extremely slow. The restaurant was dirty. The Bathroom was disgusting. And the food was less than par. Will not be returning back.

Your restaurant in Naples, Fl is not very clean inside & out. Not going back until it cleans up

we want to your maplewood manchaster location in we smelled of alcohol on your manger and the food came out cold but the server were great

I used to always go to steak and shake until you got rid of probably the best shake there. Bring back the butter pecan shakes!! The food is very good. Service on the other hand could be better.

I am sorry you have to show how good ur burgers are with a guy making him self better than the other or when he hits him or pushes him to be less than him . I think you need to change ur add due to is showes over powering another human n not tasteful le with all the school shooting n now knifing so just need to change it