Starbucks Corporate Office & Headquarters

Recently, British Royal Marines in Iraq wrote to Starbucks because they wanted to let them know how much they liked their coffees, and to request that they send some of it to the troops there. Starbucks replied, telling the Royal Marines thank you for their support of their business, but that Starbucks does not support the war, nor anyone in it, and that they would not send the troops their brand of coffee. So as not to offend Starbucks, maybe we should support them by NOT buying any of their products! I feel we should get this out in the open. I know this war might not be very popular with some folks, but that doesn't mean we don't support the boys on the ground, fighting street-to-street and, house-to-house.. Thanks very much for your support. I know you'll all be there again to support us when we deploy once more. Sgt. Howard Wright, 1 Platoon, Recon Company, Royal Marines PLEASE BE KIND ENOUGH AND DON'T DELETE THIS... BUT PLEASE PASS TO EVERYONE ON YOUR E- MAIL LIST, IN MEMORY OF ALL THE TROOPS WHO HAVE BEEN WOUNDED, LOST LIMBS AND EVEN DIED, SO THAT WE MAY HAVE THE RIGHT TO CHOOSE ! Also, please don't forget that when the Twin Trade Towers were hit, the fire fighters and rescue workers went to Starbucks because it was close by for water for the survivors and workers, and Starbucks CHARGED THEM!!! AN ADDED NOTE TO THIS: STARBUCKS HAD STORES ON SEVERAL MILITARY BASES IN THE UNITED STATES. THEY ARE NOW BEING REMOVED BECAUSE OF THIS. There are 227 Starbucks stores across the UK, and there's no doubt that our soldiers would get the same response from this company, so let us do our bit ........................... P.S. DID YOU KNO THAT SEARS PAYS FULL SALARY TO ANY OF ITS EMPLOYEES DURING THE ENTIRE TIME THAT ANY EMPLOYEE IS SERVING ACTIVE DUTY? Recently, British Royal Marines in Iraq wrote to Starbucks because they wanted to let them know how much they liked their coffees, and to request that they send some of it to the troops there. Starbucks replied, telling the Royal Marines thank you for their support of their business, but that Starbucks does not support the war, nor anyone in it, and that they would not send the troops their brand of coffee. So as not to offend Starbucks, maybe we should support them by NOT buying any of their products! I feel we should get this out in the open. I know this war might not be very popular with some folks, but that doesn't mean we don't support the boys on the ground, fighting street-to-street and, house-to-house.. Thanks very much for your support. I know you'll all be there again to support us when we deploy once more. Sgt. Howard Wright, 1 Platoon, Recon Company, Royal Marines PLEASE BE KIND ENOUGH AND DON'T DELETE THIS... BUT PLEASE PASS TO EVERYONE ON YOUR E- MAIL LIST, IN MEMORY OF ALL THE TROOPS WHO HAVE BEEN WOUNDED, LOST LIMBS AND EVEN DIED, SO THAT WE MAY HAVE THE RIGHT TO CHOOSE ! Also, please don't forget that when the Twin Trade Towers were hit, the fire fighters and rescue workers went to Starbucks because it was close by for water for the survivors and workers, and Starbucks CHARGED THEM!!! AN ADDED NOTE TO THIS: STARBUCKS HAD STORES ON SEVERAL MILITARY BASES IN THE UNITED STATES. THEY ARE NOW BEING REMOVED BECAUSE OF THIS. There are 227 Starbucks stores across the UK, and there's no doubt that our soldiers would get the same response from this company, so let us do our bit ........................... P.S. DID YOU KNO THAT SEARS PAYS FULL SALARY TO ANY OF ITS EMPLOYEES DURING THE ENTIRE TIME THAT ANY EMPLOYEE IS SERVING ACTIVE DUTY?

I am a mother of one of your employees, and it's located in Tampa, FL. There is a store manager by the name of Jill who lack experience in employee rights, and she abuse her authority, and cause pettiness behavior to occure with a professional environment. She does not resolve issues that take place and this is not the cause of an Lawyer to get involved. I made a report back in July about her and provide names. She took an employee my daughter and cut her hours, who has been a great employee for over 2years for the company. She took a joke from one of her employee, in which he claimed it was a joke, and did not use her manager skills to resolved the false information. Instead she took the information and ran with it, cause and hostile working environment for my daughther. j The employees felt so bad that they started giving up their hours for her to work to pay her rent, eat, and pay bills while a full time student at night. My daughter has been harrassed every since, and all she did was bring down a cheery personnel who has been devoted to the company. Jill punsihes the employees by taking away their working hours, in which she knows they survive off of it, without telling them a reason why. Only after we reported her, did she come back to appaulogize later, but it was too late. The pay was lost and I had to make up for it. I told my daughter to request a transfer, and she refused numerous time to allow her to transfer. til for no reason today she said she was going to let her go. Now there is going to be a lawyer involved and Jill name is going to be attached to it.. Not only has she cause stress to my daughter, but it has cause me stress each time I have to deal with it, and make up her rent etc. I go down to Tampa, FL and spend months down there, and I get tired of the complaints.. when I was in the car outside the store, Jill asked my daughter to tell your mother to ocme in, and Alexandria Stated " It's best that she doesn't", I was not going to enter the store, because I had planned on taking legal action towards her at any cost, cause it's just not right, and it doesn't not maintain a proper working place. I am done with my travels now and rest asure I handle things in only a Legal format. We were told last time that we would get transfered to HR department if this keeps up, well it's time. You should not be in the postion if you can't handle a management role. My daughter has gone in sick numerous times for starbucks, she has skipped her medical appointmens I set up, because her job needed her to fill in for someone else who wasn't able to show up.

Hello, I have a question? I never drank Starbucks till one day my daughter stoped and she bought me one. Well now i'm really hooked on them. But I stop at different stores and always get the same drink a White Chocolate Mocha Grande. They are so good. But of all the places I stop none of them taste the same. Some are really strong and some are light and some are just right. And the Starbucks down the road from us (Lakeville Minnesota) each and every one of the employee's make them different. Now know from being a manager and once a barista there are guide lines to follow. So why do none of them taste the same? If you could email me and let me know how I can get the same great taste every time that would be very nice of you. Thank You Eyvonne Tidwell Lakeville Minnesota (Where coffee is needed)

Of course, finding an on-line way of making a complaint is impossible, I am sure you would rather not read them. So you probably don 't even read these. If I send a letter by snail mail, that too will probably do nothing. Nevertheless - just in case - a lady working at your Hollywood and Highland store, Los Angeles, approaches me this morning while sitting outside (at least 15 feet from the door) - I had read the 'NO SMOKING WITHIN 10 FEET OF THE DOOR' many times in the two years that I have been coming here. She rudely tells me I cant smoke and to move off the premises. When I point out the sign she arrogantly and rudely tells me its private property (not true - its leased) decided that the 10 feet from the door starts at the end of the nearly 28 chairs and umbrella's. Of course, being peaceable the cigarette was already out but she was on the phone calling security. When they got there she had me removed from the building cup in hand - for what? Daring to point out your own sign? You need witnesses - I have them too. I have arrived back here 10 hours later and she is still here (nice overtime!!) only to find two men smoking pipes and she is inside smirking. I will still be writing to corporate but I won't hold my breath. You need to stand behind your own rules and employees who don't follow them should go. Or are you just a front for something else. Profit at all costs?

There is a McDonald’s virus I picked up at a Starbucks on 6th Ave and 19th in New York City on 11/8/2010. The virus corrupts browser and will not let you go to any other site. Mike Curry 917-701-0251 by the way your software didn’t help.

I am a coffee snob, and I think your coffee is the absolute worst BUT Carlisle, PA is a university and law school town (Dickinson) and home of the U.S. Army War College. There are a plethora of high profile spaces for Starbucks, and it would be highly profitable due to the low rents here. Jump on it Starbucks!

Starbucks would rake in the dough and be a boon to the economy in Carlisle, PA

Starbucks is really going down the tubes!! It used to be not only that it tasted good(it doesnt anymore) and the customer service really set them apart from other coffee houses. I moved to Fremont ca 4 years ago and the lack of coffee shops has kept me going to starbucks. A drive thru opened about 2 years ago and because its convenient i go thru it. Every time I ask that they add whip to my latte, and every time they miss it. On top of that there has been about 3 times the lid had a bend in it and popped off when I picked it up. The last time this happened it was while I was grabbing it from the guy, it pops off while we are exchanging it and it goes all over my hands and pants burning the heck out of my skin! He got me napkin and sent me on my way, by the way my dring was half gone, did he offer me another? NOOOOO! So being fed up I called to speak with the manager, she was really nice and says let me make it up to you, I will send you a gift certificate, I say okay and give her my address. 4 months later, I have not received the gift certificate. If you cant get results from a manager who can you talk to? So I banned it for a few months, but today I had my son with me in the car and it was super cold so I thought I would go through the drive thru an give them another shot. I order a toffee mocha, she asks if I want whip on it. Excitedly I say yes thinking well, if they offer they wont forget it. I get the latte open it up and surprise, no whip. If I wanted to get some put on I would have had to get out and go in which is why i chose the drive thru, or wait in line in the drive thru again. I left and took it up the tail pipe!!

I have been a customer of starbucks for years...they opened a new near my house on sherman way in van nuys, califoria about 7 years ago. This place does not change. I USE TO go to starbucks every day sometimes two and three times a day. But now I go maybe once or twice every 6 months. The customer service is the WORST. the store at sherman way in van nuys california is deplorable. I can not imagine customer service any worse nor have I seen it worse. I am a senior citizen and i always age more when i am in that store. i guess i go in there to see if maybe it has changed.....but i am never disappointed the service is the worse, the employees hold up the line because they are talking to each other, they have three employees behind the counter walking around and the line is to the door. Is there no management in this store????? instead of spending money on wine focus starbucks focus on C U S T O M E R S E R V I C E!!!!!!!!!!

I am sadden that Starbucks has made such a focus on selling package products instead of making sure the drinks or perfect. The NEW Frappacinos are Gross! And I am so tired of the constant pushing of VIA! Let the grocery stores sell VIA and get Starbucks back to making great coffee.

My husband learned today that when there is no business in the drive thru lane patrons are not permitted to walk up to the drive thru window. My husband walked our dog up to the starbucks to get a Sunday Paper; there were no cars in the drive thru lane. Service was not permitted. He found this difficult to understand. Why would a business refuse a sale on ceremony when there is no inconvience to other patrons? We both get our coffee at this location each morning and at times we'll walk up to the store on weekends togheter. We enjoy your coffee. I guess Starbucks employess those without critical thinking skills. I am sure we will, out of conveinece, purchase from this store again. However, until we can forget this incident we will make our coffee at home.

Starbucks in woodland hills on ventura and winneka. Says no smoking on patio but everyone is smoking. What's up with that?

Tis is to notify headquarters that the starbucks on seven-thirdy -four(1734) L street northwest needs to be shutdown the manager(Ben) has only been ther for (two weeks) an has not met standard food safety requirments such as cleaning the store properly during night time ; organizing his barissta to be on the same page about upcoming events;preparing the proper write ups for those barisstas who do not complete there work an are neglecful in cleaning the store properly ;leaving trash all night in trash cans . There has been a few spotted rats ,roaches, nets , fruit flies in side of sratbuck on L street;no kind of sanitary is being done to keep these kind of rodents outside of starbucks on Lst.I am paying a customer for almost two years this store has went from bad to worst an nothing is getting done to better the customers of any eggs from flies on the pastry in pastry cases it is completly hot inside of the pasty case so flies stay in there i had to stop going just on last week thursday because their was a fly inside of my banana walnut loaf i got food poisen an had to miss work an go to the hospital for food poisen. And then when I went back up to the store manager Ben said"i had got it from outside"I always sit inside an eat is what i told him an then that was the end of the conversation someone is going to git very sick very soon from starbucks on Lst.Now headquarters need to send someone down an inspect this store very closely . due to the food poisen Iam in process of bringing a lawsuit up against the people in charge of the issue . thank you for time . washington, dc

Every single day I go to Starbucks for a chai tea latte, sometimes more than once. Today for the first time in many years of daily loyalty I encountered an experience that I hope none of you will have to experience. While in the drive-thru after receiving my food items the representative was handing me my Venti Chai. As the chai was passing from her hand to mine I noticed the lid was not completely on. It pops off and chai covers me from top to bottom. My purse (a tiny one) which was open on my lap has chai all over it and in it, the seat belt is soaking wet, the steering wheel and center console as well as the carpet and seat are all wet and sticky. The representative (who happens to be the manager) says to me "M'am, your'e not supposed to squeeze the cup". I replied "I didn't squeeze it, the lid wasn't all the way on". I received no apology. She said I could pull around back and she would let me use their towels. I said no as I was now going to be late to work and I had to go home and change. My skirt was so wet that even my undergarmets were wet. Later I get a message on my cell phone from the manager because "I" left my gold card there and she was hoping my day went a little better than the way it started out. Still no apology. Oh, by the way, according to Starbucks Corporate Headquarters in Seattle (customer relations dept)...any Starbucks employee can access the information you give them when signing up for your gold card, but they won't give me the name of the District Manager because it "proprietary", "to protect him from harrassment"! I told them I would like Starbucks to pay for the inside of the car to be cleaned. He told me that they would not accept any accountability since "it happened in my car". So even though the rim of the cup was dented in one place and crushed down which prohibited the lid from staying on...they are in no way responsible for the lid coming off and the chai spilling all over my me and my car and purse. AMAZING...no wonder Starbucks cafes are closing all over the place!

I wanted to write to you about Tina Jugenheimer up in Woodcrest, California. She is an excellent server and I love seeing her bright personality every morning!! Why is she not a manager there? I love the others..but she knows what she is doing there! She can run the whole store!! I love this person as everybody else does too!! I see her struggling financially but who knows this. I was just told by a friend that goes there every morning like I do. She never has anything less but a full smile on her face every day!! Elizabeth

We need a Location hear In the Bayview Neiborhood of San Francisco.. There isnt a Starbucks in MIles! Closest 1 is downtown. And ive been contacting you guys forever! I own a Just Remodeled 2000 Sq. Foot Building and i get No Response the area has been completely re-done by the city they added a train that runs right through it brand new sidewalks and not to mention My Building is at a corner infront of the Train and Bus Stop.. You cant find a better Location.. Mail me Gettinit8390@yahoo.com

We need a starbucks in Zachary, Louisiana!!! We have to drive to br which is 45 min away if we want it. Please please!!! Bring a starbucks here. You will be happy u did!!

If I could I would rate this Starbucks Store 0 stars. First, this store closes at 8:30pm.but at 8:00pm they put all pastries away, customers are unable to use the bathroom because they are being cleaned, at when they finish cleaning they still don't let you use the bathroom, and worst of all, customers can not use the sitting area outside because the tables are put away and chairs stacked up and locked. I understand this area is pretty tough, but not being able to use the bathroom? that is rediculous! Yesterday was the last day I will ever set foot on that store, at 8:15pm they turned off the lights at the sitting area! The only light on were the one where the register is and where the barista prepares the coffee, one crew member had the nerve to say,"Now we can go home on time", and stepped out to the sitting area and informed customers they were closing in 10 minutes. we were literaly kicked out! This place is located on La Brea and Centinela in Inglewood, California, stay away from this place, please!

Starbucks at 1401 New York Avenue, N.W., Washington, DC is raking in the dough, day after day, and continues to do so in spite of dirty conditions, poor sanitation of the 'baristas' and lousy customer service overall. On Friday, July 16, 2010 I visited the store in the morning and purchased a tall coffee which would have cost me $1.65. I handed over a $20 bill and three quarters. I was pushed aside by the cashier to take the next customer's money, and I never got my change. Since this store is ALWAYS CHAOTIC, I just moved to wait for my simple order to be produced....and at noon, when I realized I was shortchanged I went back to explain what had happened, and was left standing there like a goon. The manager KT Richards said he found no overage in his till so I am out $19 and visit this store nearly every day. I hate the store. It give Starbucks a bad name, and I resent being ripped off by the cashier barista who may have just pocketed my twenty. This place is a perfect EXAMPLE OF GREED AND LACK OF INTELLECT. I will not go back and encourage anyone to visit any other place for coffee.

please starbucks ! make a west virginia global icon mug ! i am collecting from each state. i was shocked to learn starbucks hasn't made one for west virginia ! come on starbucks - u know west virginia is almost heaven !-- billie.