Starbucks Corporate Office & Headquarters

I spend over $2500 in Starbucks and got a lousy Gold Card which by the way, is not worth anything towards rewards or using it to get a discount on items like extra caramel or soy milk. Why bother when time and time again, I am charged the whole amount with no discount because the barristas say that the discount is automatically taken away on the card. REALLY? Went to Starbucks a good 20 times and that's it. NO Discount. Tell everyone, just don't bother wasting your time and money.

TO STARBUCKS CORPORATE: Hi, FYI, I have had tons of trouble with your server being super slow and giving me "There's a problem on our end" messages. I use a Mac at home. I just bought an iPhone. One of the reasons I bought one is to use your cool app to buy my coffee and breakfast. Is this a Mac OS problem? I have wasted WAY too much time trying to set up and use this pay system that Starbucks advertises has so heavily promoted. I've had this phone for two weeks. Every time I try to log on, it crashes. I still dont have use of this app and it's more than a bit frustrating. Please give me some contact info for a warm body in tech support so I can resolve this problem. I spend close to $2,000 per year at Starbucks.I hope you will respond. I'm going to cc your corporate office on this message as well.

i basically like starbucks here in hawaii. service ok to good, the stores are clean, coffee ok. one thing: ive moved since getting my registered card last year. so im on my ipad. i try to change my address. no can do! um, really starbucks? i already had added my new addy. so my free drink goes to my old address? huh? speaking of which: can you please put my rewards on /my card?/ i dont want or need them to come via snail mail. how silly. please find a way for me to get my new address as my registered one. and please move fully into the 21st century. thanks.

I visit you kernersville nc store while in the area on business trip. The manager was more interested in socializing with the girls in store rather than help with busy time. When asked if he could help he nodded his head in anger and turned his attention to the girls again. This manager does not have a single stitch of professionalisim in him.

I would like to make a suggestion in regards to your coffee cups. Why not switch from the flimsy paper cups to the more sturdy ones like McDonald's uses for their coffee. They don't leak after a certain amount of time (yes, sometimes I keep my cup for a couple days...especially if they are as sturdy as the cups I am recommending). I am surprised you haven't already made the change. Respectfully, ~Susan Carlson

On way to a country concert honoring 9-11, drove thru Starbucks. Asked; where's your flag today? Excuse me she said. I said; today is 9/11. I have a little flag in tucked in my visor; can Starbucks display a flag today here along with your “tip” jar. She said; we are NOT ALLOWED. Me=dumbfounded look, yeah, your point? Well, it might offend some people. I said F* * * them! I will send a letter. If you are interested or as SHOCKED. Starbucks Corporate Office | Headquarters 2401 Utah Ave. South Seattle, WA 98134 206-447-1575 Jim Donald, CEO

I would have preferred calling but I can't get your 1-800 number. Almost universally I get great service...Today Connor waited on me and I am a bit chagrined that 3times he put someone else's cup in front of mine.....one time after I brought it to his attn. The second complaint is that the great baristas do not clean up the cup when they spill my cappuccino. Because today is a weekend day I will get your 1-800 number on Monday and call back. Thank you. Tina in San Antonio.

My name is Kelsea Glam and I'm originally from Long Beach, CA but now reside in Oakland, CA. Yesterday, around 8pm I visited your Hegenberger location off of Edgewater. I usually go to the fruitvale location because it's convinient, but because I was headed to the airport, I stoppped by. Oakland is a much colder city than Long Beach, so when I walked into Starbucks I expected it to be a bit more cozy. Unfortunately it was FREEZING beyond belief and had a line with only one girl making drinks! I immediately grabbed my shoulders for warmth, and from then I had raised concern. My receipt lets me know the girl who took my order was named Veronica. Veronica was very sweet but had mistakenly written my order to a caramel latte instead of a Decaf Vanilla Latte with extra caramel. In a rush, freezing, and awaiting to warm my body with my Latte; I was now annoyed. As I stood by the espresso bar Raye was a ONE WOMAN MACHINE. I mean this girl had to have more than six to eight hot and cold drinks to make and she was preparing them nonstop! She did not show frustration and she was so pleasant. After I told her my drink was mistaken, she apologized and instantly begin remaking my drink. Watching her manner I was very impressed with her customer service. She called out two other drinks and my drink was finished. She again apologized and gave me a recovery certificate and GOD she made THE BEST Vanilla extra caramel latte I've ever tasted. I had to tell her I was appreciative, and that my drink was awesome! With a beautiful smile she responded it was made with love, and gratefully that made the rest of my night. I'll now be a regular at the Hegenberger Starbucks to get my with-love Decaf Vanilla latte with extra caramel. Thanks Raye! See you ladies soon :) -Kelsea

This message is the CEO of Starbucks, Howard Schultz. Have you noticed that the quality of service and understanding of how to make drinks and the etiquette involved in your customer service has gone down? I am appalled at Starbucks behavior. I have worked for Starbucks and know I needed to get proper training before I started to work inside. Your baristas are pathetic and not just in one location all over the company. You should really evaluate how Starbucks employees are acting. I love my Starbucks coffee but it is being ridiculous that I need my custom drink to be made over and get attitude because they did not do it right the first time. You seriously need to re-evaluate your trademark in Target as well as those individuals working behind the counter could care less about the value of starbucks name. Keep this in mind!!!!!!!!!

I lost my gold card 1 month ago. Still do not have the replacement -- the customer service is abysmal --- I will blog this until I can't type any longer. Come on get it together.

I visit this location on quarry lake drive 1 time a day either before or after work. The staff is friendly and Really nice. BUt, when they fix drinks they are never consistant. I order a nonfat ornage mango, this time they were out of bananas so I went next door and bought one myself because I left at my lunch hour to buy this drink and it seem like a wasted trip. They were nice enough to deduct for the banana and we laughed. But I went away unhappy again I didnt catch her in time but she added all milk first then the orange mango. I had a milky banana watery drink. What could I say they had no more bananas they couldnt fix me another one. I stopped the one girl one time and told her put the mango in first then the milk or its a milky drink. I am going to find another starbucks and see if they can be consistent. The drinks are too expensive to go back to work and it has no taste.

Good Afternoon Starbuck & Friends! I'm writing this letter to you on behalf of Corral of Comfort Horse Rescue Inc,an Non Profit organization that provides Commununity service and Rehab for Horses in different parts of Southern California, an opportunity to participate in an yearly competition 'Express Yourself'. This program is used as a platform by Horses in need to spread awareness about the slaughter Industry and what happens to horses otherwise sent to slaughter and Our Youth program also gives them an unique opportunity to showcase their hidden talents. The reason for my letter is that I have been involved with The Corral of Comfort Horse Rescue four the last four years and this year, I'm determined to generate 20,000 as funds for helping Corral of Comfort and Pet's in the hood an inner city program they have there at the rescue. Were youth that have been misguided and also abused join hands with horses that have also been abused and abanned! We give them a new lease on life. Were asking for Some Gift Cards for our upcoming fund raiser Oct 15Th, 2011 to be used to auction off or for our Raffle. Any donation's from your part ranging between 50.00 to $200, is welcome. Your donation is 100% tax deductible. I know raising $20,000, is not a simple task but our group of friends are working on it and we believe together as a team we can do it. For the physical and emotional healing for the animals and our youth who have suffered, this program is always an awaited time. By helping this program through finances, we are trying to do our bit for the society. If you are interested in helping us, please make you check payable to Corral of Comfort Horse Rescue Inc and send it to Corral of Comfort Horse Rescue 36180 Valley Springs Rd Palmdale Ca, 935550 Whatever you give will be appreciated and I sincerely wish to thank you for giving your precious time in going through this write up. If you have any more questions regarding our programs or you wish to seek any query, please feel free to contact me on Corralofcomfort@yahoo.com. You can reach out to me on all working days, between 7am to 6pm, on the number (661) 285-5176. Yours sincerely, Brandy Bean www.Corralofcomfort.org Any one else who reads this and wants to help please contact us! Thank you!

You people are ridiculous. If you don't like the coffee don't go. If you don't like the changes, suck it up. Life is full of disappointments. You make a conscious decision to go to Starbucks, enjoy it. It's just coffee. Just because Starbucks changes something and you don't like it, doesn't mean that everyone dislikes it. Obviously, someone wanted a change, and enough people thought it was good idea. Believe it or not their main goal is not to please specifically you. Don't like the new frappaccinos? Well because of the new recipe people with special health needs can now enjoy them too because with the old way there was no decaf or soy frappaccino. Stop being self-centered and look at the big picture. Starbucks isn't trying to ruin your life by changing recipes or loyalty programs. Not everyone will be happy at the same time. Ever. Be thankful you have the money to spend at Starbucks because some people struggle to pay silly little things like bills and rent and can't afford food everyday. Relax, it could be worse.

As Starbucks is suppose to be a fortune 500 company. The way they treat their Contingent Workers at the YRP (York Roasting Plant) York Pa its a wonder they have not had SEVERAL law suits filed. The HARASSMENT and VERBAL ASSULTS that go on thru out the facility on a daily basis from the PARTNERS toward the Contingent Workers. Any issues that are reported to HR are swept under the carpet and not investigated or dealt with EXCEPT for the termination of the Continget Workers that bring the issue forward. EQUAL RIGHTS apply to all reguardless of RACE,COLOR,NATIONAL ORGIN,SEXUAL ORIENTATION, PHYSICAL OR MENTAL DISABILITY, AGE, VETERAN STATUS,MARITAL STATIS or any other characteristic. They should be protected from RETALIATION as well.

The reason for the 1 star has nothing to do with ur service or prices..... Pls pls pls do not discontinue ur very berry hibiscus refresher..... I have had it everyday since you've branded it and I love it... Sometimes I have it twice a day!!!! Last night I had to go to 3 locations just to find somewhere that still had some left.... So PLEASE!!!!!!! Leave it alone plus it's a great seller for the summer heat especially in the San Fernando Valley in California!!!!! Thank you corporate!!!!

Watched the CNN interview last evening listening to the CEO. If there were some way I could leave my private practice and join this collective conscious mission and play a conscious "game" with this culture, I would drop everything today and sign up!!!!! I did not know such a conscious business existed. If anyone reads this and knows of the roadmap to join this culture and serve please post how that works This company is ahead of the collective consciousness we are all embedded in unknowingly. It is outside the seeming greed and selfish entrenchment we are apparently lost inside of. I want to be on their team and play the " coffee game" but the real game is about serving humanity... THE ULTIMATE GAME!!!!

Support your Freedom Loving Business's that boycott political contributions Way to go Howard Schultz Now that Schultz is holding back extortion money to the DC bastards, maybe Starbuck's prices will become more economical and I can afford an occasional cup of their JAVA! I will try to support any business that get's on this train ride! Contact company's you do business with and ask if they are free from government political extortion contributions! If NOT, don't do business with them! I intend to call five a day, Grocers, restaurants, fuel stations, etc! I think I'll sleep better knowing I'm doing something

I agree with Howard Schultz. Political donations should be withheld until Washington gets its act together on the deficit and budget.

I am a regular customer atn home and away. I have a suggestion regarding cream amount. What one person deems light, or medium, or even heavy will not always be the same amount to all customers. Sooooo, Why not initiate a system of numbers. For example number one being very light and graduating up to 10 where it means very heavy amount. What do you think????

I was going to submit a claim of dissapointment to the Starbucks Corp. Headquarters about my first and LAST vist to Starbucks, but I'll be DA____D if I'm going to pay a $25 dollar processing fee!!!!!