Starbucks Corporate Office & Headquarters

I have been going to the Starbucks in Alamo California for about 10 months. The workers there are always very kind and helpful and I have never had a problem. In fact, I consider them friends and I have also met a lot a good people (customers) there. I used to live in Italy so I don't order cappuccinos very much but the coffee is fine. But the staff has been the best part.

Ed Shultz from MSNBC called Laura Ingram a SLUT 2 times on the radio yesterday. STARBUCKS is a BIG sponsor on MSNBC. I'm going to the Tea Party and all Conservative Womens groups to boycott STARBUCKS unless sponsoring of this show stops NOW!!!

I have a problem with my Gold Card. I can't get free refills from Safeway in Grass Valley. They have stated that I have to get my refill within an hour. I don't think that is fair at all. I buy a Venti or Trenta six or seven days a week. PLEASE change your policy. Kathleen Smith

Very poor service; Manager Ashlea was observed snickering at a older customers. This Starbucks ran our of packet pure sugars and in general is second class compared to the other starbucks in the area. Miles is always kind and accomodating me and my husband. Get rid of Ashlea.

Starbucks/State and Main in Doylestown Pa. The absolute antithesis of what I read in that book! Manager is a joke couldnt manage himself out of a paper bag. ANTI everything! More exactly anti everything that requires people skills to manage. A real jerk!

I have been going to Starbucks for many years and several yrs ago I had become intolerant to caffine. At times when I do go get me a decaf no whip mocha, they use the same utensils for the caffinated and decaf coffees. Just that small amount gets me sick. I am about to stop goin altogether just because of this. Instead of only allowed to make 2 drinks at a time, maybe you should use diff utisils for the coffee.

Your Startbucks location in the Greenhills Mall in Nashville Tn.Sunday May the 8TH on Mothers Day we we tring to get coffee when one of you CARELESS EMPLOEES spilled coffe all over my dress clothes ruining my pants,shirt shoes right before our lunch.To make it even worse the manager on duty said she did not know what to do!!.At this time we found another managers phone number left message after message & she will not respond...Mabey it takes a Good Lawyer to resolve this issue...

Hi Starbucks, Have you considered opening a starbucks on the barrier island in Vero Beach, Florida? Currently there is a Starbucks in Vero Beach but it is on the mainland. We are in deperate need of a Starbucks here and I think the demand would be fantastic. Please have your people check out the demographics for this location. Currently, there are several great places available on Cardinal Drive. Excellent location and great foot traffic!

Starbucks in Columbia, SC teamed up with WISTV for a promotion that if you updated you account on JobLink you had the chance to Win a "Year worth of Coffee from Starbucks". This lead the comsumers to believe that if they won they would win a Gift Card worth of enjoyable cups of coffee at the local starbucks coffee shop. But instead t...his is what I won!!! Starbucks, whom charges over $5 per cup of coffee, went down to the local Dollar Tree, purchased a $1 pale to put 12 bags of coffee in it, & this was the years worth of coffee. I am a single person & don't get me wrong I am thankful for what I received but please. If Starbucks wanted to really do PR they would have given a gift Card to draw individuals into their coffee shops. So when you got you free cup of Java, you would most likely would come with a friend, who in return would PURCHASE a cup of java and possible BOTH would have PURCHASED a pastry. Which this would have generated sales. This discraces Starbucks as a company. THis is NO WAY reflects up WISTV becasue they were as shocked as I was. You could see it in their faces when I I came to claim this awesome prize. I gave all of mine to the Harvest Hope, this is not what I had in mind that I was going to Win and I don't think others do either. Those of you whom get notified for this win, Look at this picture of your prize before you wait the time & gas to go pick up!!!!!

I hate the customer service that starbucks have. I called my local starbucks to get the time that they closed. The representative said 10:00pm. Being that it was down the street i drove up to the drive thru at 9:40pm three cars were in front. They turned the headset off at 9:40pm while i was sitting to put in my order. I got to the window at 9:55 pm the girl tells me we are closed and clised the window. I hate a company with poor customer service. IF YOU ATE IN PHEONIX DONT GO TO THIS STARBUCKS LICATION..1610 North 75th Avenue, Phoenix, AZ 85035-4539. I am puttibg a complaint with the better business bueru in the morning. So many people are out of work and ignorant people who want ti close shop early just to go out with friends because i did wait til they did close. Her friends stoood their waiting as she brought out coffee for her friends. Although i sat in the drive thru for 15 mins and didnt get service.

I used to work for a starbucks and I can honestly say I would NEVER go back. If you want good coffee I suggest go to Peet's coffee and tea they are excellent when it comes to great coffee and tea. Unlike starbucks is really cheap when it comes to their beans and quality. I must say I did enjoy my time with starbucks my team was awesome and the customers were even better, but when things started to change I'n the company, I knew I had to leave, and I couldn't work for a for a company whose managment treated everyone like crap.

BITCH NIGGAS STARBUCKS IS AWESOME!! BRING ONE TO LOWELL, INDIANA!!!!! THERES ONE IN CROWN POINT WHICH IS LIKE 15-20 MINUTES AWAY... BUT STILL THIS TOWN NEEDS ONE!!

i live in a small town near a large city a would really like to have a starbuck in our town please open one soon thankyou

This Starbucks has several hostile employees. It was a different kind of situation, I needed help that was not a drink to be made, but I am a frequent paying customer, in a small town, of Franklin Square, Long Island. I use wifii at this store. I have been there many times. I have been private and have said hello to the manager. Today I encountered a hostile environment at this store. I am 50 years of age, single female. When my car ran out of gas, I parked outsied the Starbucks to use the wifii and bought a short coffee. I stayed over an hour, using wifii for this laptop. Then I had to walk to get a little gas, and when I returned, I got a used soda bottle to make a funnel. I went into the same Starbucks to request someone would cut the bottom off the soda bottle,the barista was making a drink, and the manager lied to me, saying he was looking for a scissor- to cut off the bottom of the soda bottle for me,so I could pour the gas in my car's tank. These crule employees said no, yelled at me to "Go get family" and said loudly "GOODBYE...GOODBYE...LEAVE NOW, until a waiting customer also became involved, scapegoating me, I inquired of the barista's name the manager said"Monica" and they were actually very very cruel toward me. I am a considerate and paying customer that has frequented the Starbucks stores for over 10 years. I spend my money at the stores often. These are not the kind of persons that should be getting Starbucks positions. Even if they did not want to help me by cutting off the bottom of my soda bottle, they should neverhad yelled "GOODBYE!!!...GOODBYE-LEAVE,NOW!!!" This woman is very anti-customer, and so is this manager. The time was about4pm. today, Thursday, March 24, 2011. These employees are about 25 years of age, and I am 50. I will not use that store any longer. I am hurt, my feelings are very hurt by them.

A short response to two previous complaints: The guy with Bulldog: Your dog should not be in Starbucks for any reason. There are a myriad of problems associated with having animals in food handling establishments, but I will list just two. (1)Health problems. I don't know about your local area, but around here, their are health regulations regarding having animals in food handling establishments, and that included restaurants. (2) What about the strabucks customers that have allergies to animal hair? What about people who are dressed for work and end up with animal hair all over their clothes? You are a prime example of an inconsiderate person. To the couple who want to walk up to the drive-up window for service.........think about it!!! Insurance problems, law-suits, etc.,etc. Most, if not all, of the businesses in this area have signs clearly stating...."No Walk-up Service" at their drive-thru's. I would bet that if there was an accident, you would be the first to sue. Get a grip!!!

We need a Starbucks in Sand Springs, Oklahoma- Lots of new development off highway 412- Please send me information on how I can open one. Thanks! Donna Crow.

I so enjoy the Starbucks in the local Fry's> the Fry's in Ahwahtukee az. has great service and knows most everyone and their Usual drinks! Thank you Fry's Starbucks Baristas for exceptional service!

I went to starbucks..on wakeforest camps... and the manager was so rude...if i can recall her name was mari. i will not go back there if your first walk in the door is a frown...my daughter said she always act that way..so i asked her why keep comeing back... have you ever address anyone or someone of this matter.. so i will do the honors to inform corporate about this matter...My daughter and I will not return too that starbucks... and i really enjoy a cup of coffee every mornin...starbucks has wonderful coffee....not wonderful leaders...

I have been a customer of starbucks for many years,i'm a successful local business owner with one of my stores adjacent to the Starbucks at 841 Bronx river Road ,Yponkers N.Y. I'm very well known and respected in the community and have been in business for over 20 years. I had a great relationship with the prior store manager and employees and they know me personally and have extended the courtesy of letting me go in and out from my store to theirs,refilling my cup and treat me with great respect,since i'm a gold card member. Recently a new manager was put in charge and has created extreme animosity between employees,customers and myself.I get a lot of feedback because of my position in the community and proximity of my store being next door.I also personally overheard the manager informing the staff to"discourage me from refilling my cup,visiting the establishment,sitting and conducting business in starbucks". I find this insulting extremely unprofessional.The people i bring into Starbucks sit and spend money while discussing business or just having a conversation with others.I thought that was what a cafe'was all about. I would think you would want customers to feel confortable so they frequent the establishment and spend money. In today's economy the last thing you would want is negative publicity and i'm sure you are aware of how fast it could spread. Matter of fact, because of this manager,many of your prior regular customers have already stopped coming and was floating the idea of signing a petition to foward to corporate.Prior to this situation getting worse and you lose employees,customers and my self.I would appreciate the situation being investigated. I have sent a written letter to corporate, and i have called few times reguarding this matter,it is been 10 days and i haven't heard a respond yet. I would appreciate your response and a follow up to this situation as soon as possible. Sincerely, Raymond P.

In December my daughter and her friend bought each other gift cards. There was a "glitch" in the system and all of these type of gift cards were cancelled, making them appear to have been used already. We were told to contact the local store to get it fixed. We called the store, they said call corporate, which said call the store. Third time calling the store, they said only corporate can fix it. Called corporate again and reached a different representative. This one said they can fix it. She "opened a case" and "escalated it". She said it would take 6-12 weeks to get a card. My thought here was, I thought they were in Seattle, not stationed in some remote jungle??? Anyway, it is now March and I haven't heard from them. My daughter asked this weekend if she would ever get her card back, so I called today. The woman I spoke to this morning said she would send a new card and it would take 7-10 days. With the "Enrons" of today, I know I shouldn't be surprised at what businesses pull...but I am surprised that it has taken over 3 months (so far) for a girl to get her christmas present. It remains to be seen if she'll ever get it. I will never buy a gift card from Starbuck's again. Not because they had an issue with them, but because they didn't care enough to remedy it in a timely manner (or ever?). New Starbuck's tagline "Buy a Gift Card, It's Your Gift to Us"