Starbucks Corporate Office & Headquarters

hi im from hurghada red sea Egypt and im looking to open Starbucks in my city i send many emails since 2 years but sorry no body answer me im ready to make every thing just what i need i want open Starbucks here in hurghada its big city full of tourist they need a place like these so please waiting for answer my email ( mrhun_1@hotmail.com ) please inform me

Hi! Awesome treatment from Starbucks in Anderson Indiana!! I had left my purse there hanging on the back of my chair. Hadn't even realized it till the next day as I had an extremely rushed schedule that weekend. They had found it for me, held it, and not an item out of place. I am very thankfull for obvious reasons!! A big thanks to Neil and his co-workers that exemplified high standards!!

Hello Miss Valerie O'Neil . My name is Victor Valencia . I am so mad and upset . With the Starbucks company and Starbucks employee , I was treated wurst than garbage by Three of your employees in San Jose California . Address is 605 West Capitol Express and Timbeloop. San Jose Ca ,95136. For over 25 years i been drinking Starbucks coffee . Employees can look at you as a customer ,they can make fun of you in how you dress,how you walk,call you names Etc . They can whisper all they want about the customer , the minute you leave the front desk , their mouth is running out. they have courage to talk behind the customer back and whisper behind his,or her back. The minute you leave the store ,by the reflexing of the windows ,the reflexing of windows don't lie. i am able to see well by using the reflexing of the windows ,in how they express them self about me . Sincerely Victor Valencia . If you wish to call me 831 -588-7970

So i never complain i have worked in the food service before and normally am very understanding. I go to the marysville, washington location on 116th. And 8 out of ten times have gotten my white chocolate americonos iced back tasting bitter ice floating on the top already melted. The one time i took it back feeling so fuilty i apologized to them for complaining instead of them being understanding and just remaking the drink they were rude about it. Made every customers in front of me in linr (understandable) but them behind me as well i stood there my whole break watching here make every one elses coffee and she burned shots mixed the milks. Finaly i got my drink and went to the bar that cream and sugars are kept on to find a warm gallon of milk. Iv decided these people are just lazy. And need a suprise visit from there bosses.

I recently visited San Diego and stopped in at the Starbucks near the airport, Liberty Station I believe. I had the pleasure of being served by the barista by the name of Bailey. She was so sweet and made me laugh I almost snorted the coffee out my nose. I watched her work and was amazed at her dexerity and professionalism, Please give kudos to her as she took just a moment to make my day just a little more awesome. Cant wait to go back again

You guys do not know half the truth about this company. I worked for corporate sbuxs at the very beginning and developed over hundreds of new store locations, but become collateral damage and fired after the slow down with no mercy from the people I help make millions for, but the coffee still tastes warm on a cold rainy day. Same as everywhere else on the planet including 7/11.

I went to a Starbucks I usually go to in my neighborhood. It is located on 93rd and Broadway. There were only 2 people behind the counter. One at the register and the barista. The man in front of me was waiting patiently for the woman behind the counter to turn around and serve him....he waited and waited and finally said: "Miss, can you help me?" She turned around with a surly look on her face as if he had disturbed her from something important...she was stacking cups that really didn't need stacking. He wanted a bag of coffee ground. She proceeded to take the bag from him, put it down on the counter and started stacking the cups again. The man and I exchanged glances and then he said to me: "This is one of the worst Starbucks I've ever been in." She finally ground his coffee after she felt she had wasted enough of his time. As he walked out he said to me "Good luck!" In the meantime, the barista, who was doing absolutely nothing was asked by someone who poked their head out of the back, to please help because the line was getting long. He said out loud, "Who cares!" He finally decided to wait on me. I asked him for a half/caf grande in a vente cup. He said "What?" I repeated my order. He then said very nastily "Half/caf what? Half/caf espresso, half/calf latte, HALF/CAF WHAT?" I said I usually only ask for a half/caf and no one ever asks me anything further. He said: "What am I a f*&king mind reader!!!" I said to him that he had no right to speak to me that way and that he worked for Starbucks and should show better judgement. He said: "Shut the f*&k up, woman!!!" At this point I actually thought it was some kind of really bad joke. The woman who was working with him behind the counter kept telling him to shut up and at one point tried to put her hand over his mouth. He pushed her hand away and began doing some gyrating dance behind the counter. Yelling: "Oh, yeah, I work for Starbucks!!! Who cares!!!" I told him I wanted to speak to his manager and he said: She's not f*&ing here but here's her card." He slammed it down on the counter and said: "Here, call her, knock yourself out!" (Store Manager: Sherice J. WHite (she spells it with the H capitalized) #7474) I have just given you the highlights of Carlos' behavior. He was rude, crude and totally out of control. I still don't believe this happened! I have been a Starbucks customer for a long time and am in your stores anywhere from 1 - 3 time a day. I HAVE NEVER, EVER BEEN TREATED THIS WAY BY ANYONE, IN ANY RETAIL CHAIN IN MY LIFE! Carlos' behavior truly tarnishes Starbucks image...and I quote from the back of Ms. WHite's business card: OUR STARBUCKS MISSION..."To inspire and nurture the human spirit -- one person, one cup, and one neighborhood at a time. I have a feeling I am not the first person Carlos has done this to and he is very bad for Starbucks image. The guy needs a muzzle and to be shown the door. I have not, in any way, exaggerated this above story. If anything, I've left a lot out. What do you intend to do about this Starbucks?

I have been a longtime patron of Starbucks, but there are several factors that are now reducing that patronage to a minimum. The first is the last price increase that puts my particular drink at a price that makes it "hardly worth it" and is NOT competitive with Peet's. The drink is a Tall Latte, with two shots... you charge for the second shot - Peet's standard IS two shots, so the drink that costs me 2.85 at Peet's is 3.50 (!) at Starbucks... on top of that the shots at Starbucks are so weak these days I have to order "long shots". I used to order a Grande, but was priced out of that category a couple price increases ago (that drink is now well over $4!) and reduced my regular order to a Tall... now even that is price is getting ridiculous. The second factor that really put Starbucks in a particularly bad light is corporate greed. Within 2-3 weeks after you raised prices you announced especially high returns for the previous quarter... leading me to the conclusion that your price increase was primarily out of bottom line greed rather than increasing expenses. That makes you one of the corporations that should be vilified by the "99%", if they were actually smart enough to figure it out. The third issue is hypocrisy. At the same time you are raising prices and declaring especially high profits you are touting a pamphlet of your support of those who are unemployed... talk about BS propaganda!!! You want to help, REALLY??? Then LOWER your prices!!! Hire more people so it doesn't take 20 minutes to get a cup of coffee! Otherwise, quite wasting trees on your dishonest propaganda. Forth, your product quality is falling off, and rapidly. The few times I do go get coffee these days it usually takes at least 2-3 tries to get a decent drink. Evidently the machines were "re-calibrated" recently and ever since the coffee's been really NOT WORTH THE COST and TIME WAITING. It's a sad that I've had to make this change in a routine I once enjoyed and bears no reflection on the folks who staff my regular Starbucks store... they've a GREAT crew. However there have been issues in the store too, concerning management, and many of the people who made that a fun place to go have left for greener pastures. You are more than welcome to check the use on my Gold Card to confirm that my business with you has been radically reduced over the last couple months, and is likely to fall off further. I now primarily brew my coffee at home... which I purchase at Peet's. The one area you seem to be doing very well in is Customer Alienation. Sincerely, Lauren Nowell

Arrived in starbucks medium crowd. Female took up 3 tables and 6 chairs with a free water and her computer. Proceeds to go to rest room only to spray a ton of perfume on. Now I not only cannot sit but cant smell my coffee either. Never again!

went into Starbucks today ordered my usual - coffee frap- well your employee named Jeremy at the shop in Bellegarde shoppes in Richmond Va. is totally unprofessional. Waited over 10 minutes for my order (usually I wait 3-4 min) He was too busy making drinks for his friends, then on his cell phone. Then asked me what I was waiting for?? Finally get my drink with no apology. He has a very poor attitude Why is he still employeed?? so many other people could do a much better job!!!

Where do I begin? After almost two years of dedicating myself to the pursuit of creating the "third place" I was fired. Store 07375 receives prank calls ALL the time. The first call of the day, usually at exactly 5AM, is almost always one of these prank callers. Most of the time it's easy enough to ignore them. Sometimes they're even entertaining, but there were times when the caller(s) would get nasty and sexually explicit. I'm expected to smile and be as pleasant as possible? Unfortunately, one busy Saturday afternoon I lost my cool. After NUMEROUS calls from the same caller asking the same inane questions, I called him a moron. Fast forward five days later (one week before Christmas) I'm pulled into the office and my manager tells me that fun little call was recorded by customer service and I'm being separated from Starbucks for "UNPROFESSIONAL BEHAVIOR TOWARDS A CUSTOMER"!!! Are you kidding me? Apparently THEY deemed me a liability. Of course customer service wasn't listening in on the first four calls that got me to the point of name calling. I was a shift supervisor and loved my job most days. I was good at it and could always be counted on to meet the needs of our business. Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Epic failure. Merry Christmas.

was promised coffee grounds, went to pick up were thrown away,wasted 5 dollars on gas to here this had time set up by mang, this second time, one of workers said only save coffee grounds in summer, so i guess maybe my wife and 2 friends see u in summer, i doubt it, merry christmas

I frequent a Starbucks at 9602 South Main in Houston, Texas. It has a very small, cramped parking lot which is to service an area close to the medical district. There is no off street parking and often has so many cars in the morning, you can't drive thru... Well today, instead of warning customers, the City decided to ticket instead. My $2.00 coffee will end up costing me $500. What a horrible practice so close to Christmas. I guess instead of putting up money to fix the parking situation, the owners decided to let the city do their dirty work for them. I will never return and I will make sure that I spread the news not to buy anything from this location while I am at work at the hospital for the next month.....by the way... I am paying my ticket in $1 bills.

We need starbucks in Pleasanton tx. Oil field is here and population will be tripled by next year over 70000 people. These workers need coffee day and night and my wife works for you in san antonio and would be nice for her to work here in Pleasanton tx. So think hard alot of business here and its only getting bigger.

I own a smoothie factory in carrollton tx. next to a starbucks on the se corner of midway and park. I'm interested in converting to a juice bar under your new concept or selling my location for your concept!! You may contact me at 972-418-9595 or respond to this e-mail. thanks, jerry pippin

Hello i wrote a comment on here on 11-4-2011 and i am a temp at the starbucks warehouse so monday 11-7-2011 came and i went to work thinking everything is going to be ok but no the company ended up firing me this company OHL LOGISTICS is not a warehouse you would want to work at they treat their people unfair and fire them for stupid reasons. Somebody needs to step up on the plate and do something because now i am close to the point im going to take it on KOMO4 NEWS and make it public plus i just got a lawyer for my family so now its game on. I am going to fight for my rights and prove that they cant treat people this way....thank you for letting me express my feelings...

HI I AM A TEMP AT A STARBUCKS WAREHOUSE AND I WOULD LIKE SOME HELP WITH MY SITUATION. SO MY SUPERVISOR GRABBED ME BY MY JACKET AND STRONG ARM ME AROUND THE PALLET AND I TOLD HIM I DIDNT LIKE THE WAY HE GRABBED ME SO I FILED A COMPLAINT TO THE HR.TURNS AROUND THAT SHE TOLD ME SHE WILL FIX THE PROBLEM AND FOR ME TO SHUT MY MOUTH ON IT AND NOT SAY A WORD TO ANY EMPLOYEES.AFTER I SPOKE TO HER ABOUT THE INCIDENT SHE TURNED AROUND AND GAVE ME A SUSPENSION SO NOW I AM SCARED FOR MY JOB I AM A MOTHER OF THREE BOYS AND IS TRYING MY BEST TO STAY OFF WELFARE SO I CAN KEEP A ROOF OVER MY BOYS HEADS PLEASE I AM ASKING FOR HELP WHAT AM I SUPPOSE TO DO WHO SHOULD I TALK TO ABOUT THIS SITUATION BECAUSE I'M SCARED I MIGHT GET FIRED...THIS HAPPENED ON 11-02-2011 I REPORT IT TO HR ON 11-03-2011 AND NOW IM SUSPENDED ON 11-04-2011.WONT FIND OUT ANYTHING TILL MONDAY 11-07-2011..PLS PLS PLS HELP ME WITH MY PROBLEM..THANK U

This comment is regarding the latest e-mail for all gold card owners notifying them of the "new policy" for expiration dates. I'm not understanding why when we as loyal Starbucks customers have to now be concerned that our "free drink" card is only good for a certain time period. What??? After earning the 14 stars, I look forward to a free drink card to use at MY convenience & not to expire in couple weeks! As a full time caregiver for my husband, my time is not my own & if I choose to keep 3 or 5 cards saved up to use a a later date, it should be my decision not Starbucks. So now I have earned 3 cards in my wallet that have already expired according to Starbucks "new policy" on when we can use them! Coffee Bean is now becoming my choice for business. When greed becomes a goal of a large corporation, I'm opting out! (Ventura County, CA)

I went to the Starbucks at 11 Dorrance ave in Providence RI this morning 10/22/2011. I order a "tall" and was going to use the rest room. Which I was told was out of order. I think it is imperative to have functioning restroom for paying customers.I won't be going back to that Starbucks and frankly am getting tired of the poor quality service.It use to be a nice place to have coffee.

Dear Starbucks, I'm not a coffee drinker but my wife and a lot of our friends are. There is a perfect place for one of your stores near Louisville, Ky. Why is it perfect you ask? Because there isn't another one for MILES. This place is a major stopping and starting place for people going into Louisville. The building is already there and complete with a drive thru. It is in Brooks, Ky. Please send someone to take a look. If I was financially able, I would do it myself. Sincerely, Bill billyl17@aol.com