423 Reviews For Samsung Headquarters & Corporate Office

Do not purchase a TV from Samsung! As a matter of fact, do not purchase ANYTHING from Samsung. Bought a TV and it is already broken. When I called to get help they give me phone numbers to repair shops in the area who are lazier than Samsung. They do not answer the phone or call back and to top if off want to charge over $400 to come and fix the TV.. I am absolutely furious and will never ever buy another product from this awful company! Beware before you purchase!!!!

I purchased a 52" tv, a 7.1 home theater system and a blue ray player. All this cost me about $2300.00. About 1 year or so after having the home theater system, it just stopped working. I tried emailing and calling samsung support. OMG they do not care about the customers concerns at all. They are absolutely rude and act like you are too much of their time. I work for a fortune 500 company, and we are a in the fortune 500 because customers ALWAYS come first!! ALWAYS!!! I am so frustrated and disappointed in the unit I purchased. I can only wonder when the rest of your product that I own will stop working. I have already told 4 of my family members that planned on getting samsung product for xmas to think twice. They ended up purchasing different product. Thank goodness I saved them from the frustration. I hope you try to make things right with all of these people including myself. Your product is only as good as you make it and back it up. I WILL NEVER PURCHASE ANY SAMSUNG PRODUCT AGAIN!! I HOPE YOU MAKE ME WANT TO CHANGE THE WAY I FEEL ABOUT THAT! If you do not, than that just shows me you don't care about the consumer..AT ALL!

hi,i have a buisness idea i want to share with samsung,i hope i can be reached back(080-3-0779539) so as to reflect my ideas to the actual management,thanks

I bought a Samsung 40" HDTV Nov of 09. To my surprise and disappointment a year into my nice new expensive TV it goes out!!?? What the heck? You have got to be kidding me! I can't believe it. Should'nt a tv like this be functioning for years to come!? After this frustrating situation and reading all these nightmares of reviews, I too will never purchase anything from this terrible company again! And trust me this T.V. will be replaced or all hell will break loose!!! Get with it Samsung ive worked for people like you who don't care about your customers, rip them off and think all your products are the best! READ ALL THESE REVIEWS IF YOU HAVE THE GUTS AND THEN YOU'LL HAVE TO THINK AGAIN!

I hope this f... samsung company will go down soon... I tell everyone that i know to stay away this brand....

Your dryer sucks, sucks, sucks..... this is the first review i have ever done. the lint deal is a joke. do not buy one. warranty sucks..... designed to fail in 14 months. the samsung vrt steam dryer model DV448AE is a complete failure. sad thing is that consumer reports gave this dryer the highest ratings??? obvious that they didnt test it for over a year because they would have realized the fatal flaw. the lint screen..... Samsung should do a voluntary recall on this product.

Discusting..NASTY!!! I hate SAMSUNG!!! I will never ever buy anything from this GOD AWFUL company again!..Ignorant idiots in customer service, giving me the run around and FALSE INFORMATION! the hold times are appalling the reps are LIARS, and they do not even respect thir own warranty policies!!!....REALLY???...1000 dollars I pretty much gave to them, for a plasma tv, that had no sound from day one...They were blaming me...ITS MY FAULT YOUR PRODUCT IS FAULTY???...I am currently waiting for a "call" from "headoffice", rep said 30 minutes....ITS BEEN 3 HOURS.... I WILL BE GOING TO THE MONTREAL GAZETTE ---AND CTV---- this is a horrible scam of a company!!!..YOU WILL BE HEARING ABOUT THIS IN THE MEDIA!!! I hope other irrate or dissatisfied consumers follow suit and bring this out to the public!!....I am suppling my EMAIL, if you would like to contact me and we together can file a class action Law suit so this stupidity and ABUSE stops!!! thanks... looking forward to hearing from you MaliceGunn@hotmail.com

If you ever feel like wasting about an hour of your life, call the Samsung Corporate offices in NJ at 201 229 5000 and try to talk to someone in the admisistrative (or any other)office. Frustration :-(

I purchased a Samsung Moment from Sprint a little over a year ago. I loved the Moment, but found out that it was discontinued when i took mine in with a charging problem. The tech guys at Sprint claimed that they couldnt fix the problem in store when i clearly know that they can. I had the same problem previously & the same store fixed it. Im actually writing to express my total dislike on the Intercept that they told me was an upgrade from the Moment....to me personally its more of a downgrade. i bought the Moment for the Flash most of all, the Intercept doesnt have, Theres a feature within the contacts that allows you to send certain callers straight to voicemail on the Moment that I truly need, which the Intercept doesn't have & there are more features that I chose my Moment for That the Intercept does not have. i asked the manager at Sprint if i could just get the Transform instead bc it is more compatible to the Moment then this Intercept....I love Samsung products but i really dislike this Intercept. Can someone please contact me to assist me in anyway to get a better phone.... -Thanks email: Lilbrob4141@gmail.com

On or after December 10, 2006 my husband and I purchased a 52" Samsung HDTV 1080P from HHGregg. Along with this purchase we also bought the extended warranty on the television. It has been a wonderful flatscreen up until a week ago. Upon calling HHGregg regarding warranty we were told the television was out of warranty. So, we then called Samsung and we were told that our extended warranty shouldn't have kicked in until the 1 year manufacturers warranty had expired. This meant we would have until at least the 10th of December 2010 warranty coverage. We have called HHGregg and talked to several people/managers. They are sticking to there story that our extended warranty overlapped the original manufacturers 1 year warranty. I know that is not what they sold and told us. I wouldn't have bought something that overlapped. The purchase price for the extended warranty was $300. Let me tell you, even though there have been no prior problems with Samsung, I will not ever purchase another Samsung because of the way HHGregg has treated us. I will spread the word to anyone that will listen to me also. You need to get HHGregg boned up on customer service. They have NONE!!!!!!!

I have purchased a 52 inch Tv not even 2 years ago . guess what? It does not work. It has many lines going across it and then the picture disappears. Sure you can get it fixed I was quoted today by an NTL repair man 1300.00 I think today I could purchasde another Tv with a loyal company who cares about their customers for a lot less!!!! Come on Samsung stand by your product and refund the millions of customers you have let down. Take a look at your customer complaints their are millions!!! Shame on you!!!!! I will be sure to let the whole world know that samsung's tv are worth less!!!!!!!!! I am sure all you big wigs will have a great time relaxing in front of your tv's on christmas guzzling the eggnogs while the rest of us shut off our broken tv's and spend time with our kids!!!!!!! Happy holidays

Have a Samsung BlueRay DVD player. Won't play newer versions. Called their 800 number. Their staff sent me the WRONG version to install to update the software. Guess where their customer support is located? The Phillipines!! Will NEVER buy Samsung again! Complaining to the FTC in Washington, D.C.

i purchased a lnt5265f tv and it was great, until now. it clicks on and off dozens of times before it finall stays on. I have sent emails and other requests for help without a response. what is going on within samsung?

DO NOT BUY SAMSUNG PRODUCTS !!!!!!!!!!!!!!!!!!! BRAND NEW PLASMA 50 INCH FROM BADCOX FURNITURE, IT GETS TOUCHED LIGHTLY ON THE RIGHT HAND SIDE BY A PLASTIC DVD CASE, AND IT CRACKS, NOW THE WHOLE TV IS SHOT, AND ITS 3 WEEKS OLD, AND NO ONE CAN HELP ME, I HAVENT MADE 1 PAYMENT YET THOUGH NOR WILL I.......ILL JUST LET IT WRITE OFF ON MY CREDIT, 1,000 + INSURANCE OF 299.00 >>>>>SAMSUNG IS A JOKE........scorpiopitbuJL@aol.com

samsung is a joke, ive never purchased anything from them before, and i NEVER will again, they DO NOT back up their products and their customer service is horrible, no help whatsoever, they might as well not be there. BTW your corporate office phone number is 973-601-6000. Just in case you want to inform your staff, since they have no idea what it is and the women that helped me told me "google it if you need it because they dont give it to us"

I purchased the Samsung VRT - Steam washer & dryer. One of the biggest disappoinments ever, especially the dryer. My sheets have to be dried 4 and 5 times because they roll up into such a tight ball. It sounds like I have a bowling ball in there. I bought no-iron sheets and they come out a wrinkled mess. Two different guests have come to my home and asked how I like them because they dislike theirs also. Almost $3000 for something that I hate. pmvl1225@aol.com

I PURCHASED A SAMSUNG WASHER/DRYER COMBO FROM HHGREG...FIRST MISTAKE! SECOND MISTAKE...NOT CHECKING OUT THE DOWN TIME, NO PARTS AVAILABLE AT ALL, AND NO CCUSTOMER SUPPORT FROM EITHER COMPANY. THIRD MISTAKE: THERE WON'T BE ONE! IF I EVER GET A DRYER BELT (WHICH APPARENTLY IS AS SCARCE AS HENS TEETH) AND FIX THIS LEMON, I'LL SELL IT, AND BUY A KENMORE! OR SOMETHING REALIABLE......THIS IS RIDICULOUS...NO BELTS...WAIT FOR A BELT FOR A MONTH! R U KIDDING ME........YOUR COMPANY SUCKS!

Wanting to find out why It is only 11:00 am Pacific time and Corporate office is closed when recording says open 0900 to 1100 eastern standard time?

Hello, I use to love Samsung products and purchased them all the time. In June '10 I purchased a 50" Samsung TV Model Code PN50C450B1DXZA, Serial No. Z1M83CQZ318718M. By then end of June'10 the screen first started going in and out but I assumed it was the cable. This happened a week before it completely went out when I wasn't home so my husband said I might need to reprogram the remote. I proceeded to unplug the power, cable line and also tried the remote to no avail. When looking closer I noticed a small crack in the upper left side of the screen. The TV is not mounted to the wall. I then called Samsung and they put in a request because I had not had the tv a month yet and I bought it as a Father's day slash Birthday gift for my husband. We already had a 42" in our room and had planned to switch out and eventually put the 50" in our room and purchase a 60" or 70" Samsung for the living room. Well, I was told to take pictures of the TV from all angles including the back to make sure it didn't fall off a wall. I did what was asked of me and finally your customer service got back with me saying they could hardly see the crack and I told them I know and I don't understand how something so small could have that kind of effect so they asked me to take another picture and email it to them and the committee will review it and get back with me. When they did call they said they thought something was thrown at it and that they would not cover it. First. I DON'T UNDERSTAND WHY YOU ALL THINK A PERSON WOULD PAY FOR A 50" TV ONLY TO THROW SOMETHING AT IT TO BRAKE IT! THAT IS SIMPLY A EXCUSE ON YOUR PART TO NOT FIX WHAT SHOULD BE FIXED! I WAS A LOYAL CUSTOMER AND OFTEN ADVISED FAMILY AND FRIENDS TO PURCHASE SAMSUNG PRODUCTS WHEN POSSIBLE. I'M VERY UPSET AND DISSATISFIED. I'M ALSO CONSIDERING GOING TO THE NEWS MEDIA. THERE WAS NO CONSIDERATION IN THIS MATTER AT ALL. AND, IF I OR MY HUSBAND WOULD HAVE THROWN SOMETHING AT THE TV, I DO BELIEVE THE CRACK WOULD HAVE BEEN MUCH LARGER. IF SAMSUNG IS WHO I ALWAYS THOUGHT THEY WERE THEN PLEASE CORRECT WHAT HAS BEEN DONE TO ME AS WELL AS ANYONE LIKE ME. I REALLY VALUED YOUR PRODUCT AND SERVICES UNTIL NOW AND I'M VERY SAD ABOUT WHAT HAS HAPPENED. I CAN ONLY HOPE CORPORATE HEADQUARTERS READS THIS REVIEW.

I wrote the above review for Samsung. My email address is blessedwonder38@yahoo.com

Write A Review For Samsung Corporate Headquarters

Your Rating / Review

Note: This is not to be used to contact Samsung Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Samsung. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.