Pizza Hut Corporate Office & Headquarters

Hello. My name is Lakera and I have a Very good suggestion. I think that like a lot of other restaurants like Hooters have their meals sold in Grocery stores in the Frozen food section so that anyone, anytime can purhase it and take it home other than at the restaurant. I think that pizza hut should try that out as well. Sell pretty much a good bit of what they sell at their restaurants in the stores as well. Thanks.

Pizza hut sucks end of story!!

The store located on W Berry in Fort Worth is a disgrace!! I have ordered from the on 5 different instances. They got it right 2 times. The first time the cashier place my order at full price instead of the sale price, then had the nerve to tell me the charge did not go through - that was a blatant falsehood, as I checked my online bank statement it showed a hold for the charge. Lucky for me I had the cash on hand. BUT should I have to waith 10 days to get my money freed up at my bank. They sent it out wrong once, and the last time they mischarged my again and had the nerve to call me back and ask for my card number again, her mistake, not mine why bother me for $1.54, get real, EX-PIZZA HUT CUSTOMER

My issue/complaint is very simple... You advertise a large pizza with UP to 3 toppings for $10. That's cool. What's irritating is you can't duplicate any topping? I can order canadian bacon, ground beef and pepperoni, but I can't order pepperoni, pepperoni and beef? IT'S STILL ONLY 3 INGREDIENTS!!!!!! What's the deal?

all i want to say is i ordered online at 9:40 and estimated time of delivery said 10:16. i received my order at 10:55. why estimate the time with that kind of margin. never mind asking if the order went through(1 1/2hour later)geesh.

GET SOME GARLIC POWDER YOU STUPID MAINERS!

would get no business if they didn't have online pricing pizza is mediocre-almost hardly any cheese on it for a pizza - online delivery time estimation is a farce - customer service? forget about it

DEC 29, 2010 7PM TO: THE HEAD MANAGER OF THE CORPORATE HEADQUEARTERS.. FROM: CHRIS MORRISON... 310.516.7686 email: chrismorrison1@netzero.com SUBJECT: COMPLAINT AGAINST A VERY RUDE & UNPROFESSIONAL EMPLOYEE AT YOUR CARSON, CA LOCATION ..310.324.1102 THE EMPLOYEE'S NAME IS >> LANESE THE MANAGER IS NEANG I AND ANOTHER CUSTOMER...MS. CAROLYN JENKINS ..ON THE DATE OF DEC 29, 2010 AT APPROX 6PM WAS TREATED VERY RUDELY AND UNPROFESSIONALLY BY THE EMPLOYEE..LANESE WORKING THE CASHIER...I HAD BEEN WAITING OVER 30 MINS FOR MY STUFT PIZZA AND I COMPLAINED TO EMPLOYEE LANESE ABOUT THE SERVICE BEING BAD AND HAVING TO WAIT SO LONG......SHE TLOD ME THAT THEY WERE NOT ROBOTS ..AND HAD A VERY NASTY AND A RUDE ATTITUDE....ANOTHER LADY..MS.CAROLYN JENKINS COMPLAINED ALSO AND HAD BEEN WAITING OVER 30 MINS FOR HER PIZZA AS WELL....I PUT IN A WRITTEN COMPLAINT TO THE MANAGER ON DUTY....MS. NEANG.....THIS EMPLOYEE LANESE SHOULD BE DISCIPLINED ASAP.....I TOLD HER THAT SHE WAS RUDE AND HAD A BAD ATTITUDE AND I INFORMED HER THAT I WOULD BE REPORTING THIS MATTER TO THE CORPORATE OFFICES AND SHE TOLD ME THAT SHE DID NOT CARE...AN EMPLOYEE LIKE THIS SHOULD NOT EVEN BE WORKING FOR YOUR COMPANY...SUCH A BAD ATTITUDE AND THIS TYPE OF BEHAVIOR SHOULD NOT BE TOLORATED....MY PHONE NUMBER AND EMAIL IS >> 310.516.7686...MY EMAIL IS chrismorrison1@netzero.com.....I SHOULD BE GIVEN SEVERAL FREE PIZZAS FOR HAVING TO ENDURE SUCH A BAD EMPLOYEE...THIS EMPLOYEE...LANESE MAKES YOUR COMPANY LOOK BAD ,,,AND TARNISHES YOUR PIZZA HUT PROFESSIONAL IMAGE..LET ME KNOW WHAT HAPPENS REGARDING THIS INCIDENT...AND WHETHER OR NOT I WILL BE GETTING FREE VOUCHERS FOR FREE PIZZAS?? SINCERELY, CHRIS MORRISON DEC 29, 2010 CARSON ... PIZZA HUT LOCATION >> ACROSS FROM THE CARSON MALL ON AVALON BLVD CARSON, CA 90746 USA

I don't know how you guys train your managers, but the "manager" over at 13717 Burnet Rd Ste 225 Austin TX 78727 makes you guys look prejudice. His name is ali muhammad. I just wanted to call him out. To all the people out there in the Austin area; Save yourselves the trouble and go somewhere else.

I CAN'T GIVE THE PIZZA HUT IN MEDINA, OH A RATING DUE TO ABSOLUTELY NO SERVICE AT ALL,,WHEN IT MEANT MY GRANDKIDS HAVING CHRISTMAS EVE DINNER, AFTER DRIVING ALL DAY MOVING FROM NORTHERN MI. IN ROUTE, WE CALLED AND WERE TOLD STORE WOULD BE OPEN UNTIL MIDNIGHT,,AND THAT WAS GOING TO WORK FOR OUR ITENERARY, KNOWING WE WOULD BE AT MY DAUGTHER'S NEW HOME IN MEDINA, OH HOURS PRIOR TO THAT. MY HUSBAND AND I HAVE LIVED IN MEDINA, OH FOR OVER 25 YRS, AND HAVE HAD ISSUES BEFORE, BUT NOT TO THE EXTENT OF THAT EVENING,,WHICH WILL NEVER BE REPEATED. ON CHRISTMAS EVE WE PULLED IN TO DAUGHTER'S NEW HOME,,AND IMMEDIATELY CALLED FOR PIZZA,,WAS GREETED BY RECORDING STATING OUR ORDER WAS IMPORTANT AND PLEASE STAY ON LINE,,ORDER WOULD BE TAKEN IN ORDER OF,,ETC. FOR OVER 3 HRS WE TOOK TURNS. REMEMBER, JUST MOVING IN THERE, NO WAY TO COOK, NO FOOD IN HOUSE, AND THERE ARE CHILDREN, ON CHRISTMAS EVE. I'M GRANDMA. I,MYSELF, OWN A BUSINESS IN BOTH MEDINA, AND VERMILION, ON THE LAKE, AND LET ME TELL YOU, IF I DON'T HONOR WHAT I SAY, I COULDN'T HAVE THE MONEY I HAVE, OR VACATIONS YEARLY, MONEY IN BANK, ETC. TODAY I CALLED PIZZA HUT IN MEDINA, OH. A VERY YOUNG WOMAN TOLD ME SHE WAS THE MANAGER, AND I TOLD HER EXACTLY WHAT HAD HAPPENED, THINKING SHE'D BE MORTIFIED. INSTEAD, SHE TOLD ME IT WAS'NT HER FAULT ABOUT RECORDING, NO COMMISERATION AT ALL, AND TOLD ME AT LEAST 3 TIMES TO STOP MY YELLING, AND BAD ATTITUDE, YES, ATTITUDE WAS NOT A GOOD ONE,,WHO CALLS TO COMPLAIN WITH A GREAT ONE,,BUT YELLING,,NOT HARDLY, I'LL ADMIT TO A SHARP VOICE. AT ANY TIME THAT WOULD'VE CHANGED, IF SHE HAD ANY COMMUNICATION SKILLS AT ALL. SHE DID NOT, AND SHE SHOULD, BEING IN A RETAIL POSITION, DEALING WITH PUBLIC. I ASKED HER FOR CORPORATE HEADQUARTER'S PHONE NUMBER, AND SHE SAID SHE'D GIVE ME FRANCHISE NUMBER, WHO SHE HAD BLAMED ON THE PHONE MESSAGE IN FIRST PLACE. I HAD TO GO ONLINE TO FIND CORPORATE NUMBER. WHEN I SPOKE TO PERSON IN TEXAS, I WAS RELIEVED TO FIND A PERSON WHO HAD A PROFESSIONAL ATTITUDE, AND WAS APOLOGETIC FOR WHAT HAD OCCURRED. AT THIS POINT, I DO NOT FEEL I'M GOING TO GET ANY SATISFACTION, SO I HAVE ONLY ONE RECOURSE,,WHICH IS TO INVOLVE BETTER BUSINESS BUREAU,,WHICH WILL AT LEAST ALERT OTHERS TO THE UNPROFESSIONAL BUSINESS ETHICS OF PIZZA HUT. BELIEVE ME, I DO NOT NEED A FREE PIZZA, AS I COULD BUY MY OWN FRANCHISE IF I HAD WISH TO DO SO. THERE'S A PRINCIPLE HERE, AND I WILL MAKE SURE IT IS UNDERSTOOD.

POST SCRIPT,,EVERYONE NEEDS TO READ DISCLAIMER ABOVE, THAT THIS IS NOT USED TO CONTACT PIZZA HUT, ITS ONLY A WHINE SITE. AS I STATED IN MY LAST NOTING, I WILL BE CONTACTING BBB,,SO WILL MANY OTHERS, CONCERNING THIS INCIDENT. I WILL CONTACT THEM UNTIL I SEE SOMETHING SHOWING ALL THE UNPROFESSIONAL ETHICS THEY EMPLOY. THANK YOU FOR READING MY WHINE.

THOUGH I DO NOT AS OF YET SEE MY POSTING ON HERE, I HAVE GONE FROM DISGRUNTLED, TO VENDICATED, WHICH IS ALL I WANTED. SOMEONE TO HEAR WHAT MY FAMILY WENT THROUGH ON CHRISTMAS EVE, CHILDREN INVOLVED. A YOUNG MAN, DISTRICT MANAGER, CHUCK, JUST CALLED ME, LISTENED TO MY SPIEL,APPROPRIATELY HORRIFIED AT WHAT HAPPENED. I THANKED HIM AND WAS ABOUT TO SAY GOODBYE, WHEN HE OFFERED TO MAKE IT RIGHT. I APPRECIATE THAT MORE THAN I CAN SAY. PIZZA HUT, AS ANY COMPANY, CAN NOT WATCHDOG THEIR REPRESENTING PEOPLE,MORE THAN I.WHAT MATTERS IS WHAT THEY DO, WHEN A PROBLEM ARISES, WHICH IS CERTAIN, DEALING WITH DIFFERENT PROBLEMS, INVOLVING US,,PEOPLE. GROWTH BEGINS AT GROUND LEVEL,,THEREFORE, CAN BE DETERRED AT SAME. THANK YOU CHUCK, PIZZA HUT.

I ordered a two medium pizzas and asked for the crust with butter on the bottom and regular crust when I got them they where thin crust and awful so when I tryed to call up there to speak to the manager no one would ever answer back and they would put me on hold forever and never pick BAck up! This will be my last time to order from there and I want something done about it since this isn't the first time!!!!!

After ordering for pickup they told me it would be 30 minutes. I arrive and the woman told me a few minutes I waited for 30 minutes at the drive up window for her to tell me she doesn't know what happened they can't find it and it will be another 30 minute wait. The worst service I have ever received anywhere.

PIZZA HUT~LOCATION LINCOLN, IL....ATTEMPTED ORDER DATE 12-22-10~ 2 ATTEMPTS IN THE COURSE OF A 2/ 1/2 HOUR PERIOD TO OBTAIN A PIZZA,BREADSTICK,AND WING ORDER(ONLY 1 OF EACH i MIGHT ADD). FIRST EXCUSE AFTER WAITING FOR OUR DELIVERY (AFTER 1 HOUR AND 15 MINUTES WAS THERE WERE OTHERS AHEAD OF YOU..EVEN THO THE GUARANTEED DELIVERY TIME WAS 50 MINUTES..SO WE REORDERED THE SAME THING AND THEY SAID 50 MINUTES..WELL,1 HOUR LATER THEY WEREN'T HERE. WE CALLED AND WERE TOLD WE ARE SORRY SIR WE HAVE NO ORDER FOR THAT ADDRESS...SOMEBODY MUST HAVE DROPPED THE BALL..AND THE ONLY THING WE CAN DO FOR YOU IS OFFER YOU A $10 COUPON OFF YOUR NEXT ORDER.. EXCUSE ME...IS THAT REALLY ALL YOUR LINCOLN IL STORE CAN DO FOR ME...TEN BUCKS..FUCK THAT..WE WOULD HAVE OVERLOOKED ONCE BUT TWICE?? UNLESS THIS IS RESTITUTED IN A TIMELY MANNER AND I DO NOTTTTT MEAN $10 THAT I CAN ASSURE YOU, YOU WILL SEE A SUBSTANTIAL DROP IN BUSINESS AT THIS FACILITY..LINCOLN IS A TOWN OF 16.000 PEOPLE AND WE HAVE LIVED HERE 46 YEARS AND KNOW ALOT OF PEOPLE...PHONE NUMBER IS 217-737-6151 OR 217-737-9109. MICHAEL OR KEENA ROOS..EMAIL IS knroos@yahoo.com if you should find it necessary to remand this situation...HAPPY HOLIDAYS...

i would like to complain about your pizza hut in columbus ga it is the one on milgen road. I called my order in and waited patiently for a hour and a half i called back to see if the driver had gotten lost they said he had already left and was on his way. After two hours i called back and asked for the manager she said he had already left and asked me what adress i had given them. i told her i gave them my number and the lady never asked for my adress. The manager rudely told me it was my fault b/c they did not have the right adress. the pizza finally got there 2 hrs and half. the man was rude and expected a tip and then muttered something when he left with an attitude. I love pizza hut pizza and so does my family but the customer service is terrible even the manager.

The milgen road pizza hut in columbus georgia is terrible they do not apologize for what they do wrong just get smart with you and a attitude

Today I ordered Wings from Pizza Hut= and ALL of my Wings were BLOODY!!!!! I even bit into one!!! I was so sick at my stomach and I still am! I called and spoke to the manager JUSTIN in addison, TX. and guess what-he offered me more Wings and to come pick them up! ha.......so finally I had to ask for a Pizza as I was still hungry, and could not enjoy my wings! Be aware of the Wings- check them before you Bite them!!!! YUK!!!! I called the Corporate office- let's see what they say!!!!!!

HOBART, OKLAHOMA PIZZA HUT SUCKS!!! AND THE CUSTOMER SERVICE IS RUDE AND TAKE FOREVER (45 mins) TO MAKE WINGS!

do you know why the service is bad its because pizza hut treats their employees like crap. especially the franchise stores. they have greedy owners and their area coaches would rather their store managers die than see their own families. horrible hours 60 + a week with no over time pay and no incentives, they dont get breaks, they have to live by some bull crap "labor yield" (this means that there can only be three employees in a large resturaunt on a slow day), they have to make up for the owners dumb mistakes, the owners even act like your breaking their necks for a little bit of a health plan. pizza hut is just horrible as a whole. you cant expect good service when the employees are unhappy.