281 Reviews For Netflix Headquarters & Corporate Office

I have been a subscriber to NETFLIX for several years. However, I am disturbed to discover that NETFLIX is a sponsor of Rush Limbaugh. I urge NETFLIX to join the nine other sponsors that have withdrawn from sponsorship because of his offensive, over-the-top, hate-filled language directed to a young woman whose simply stood up for her rights. He called Ms Fluke a "slut" and a "prostitute" for using birth control medicines, and then asked her to post pictures of herself having sex, on the internet so he could watch! Is this the kind of image NETFLIX wants for your company? Please withdraw your sponsorship, now!

I am a Netflix customer but not for long unless you withdraw your sponsorship of Rush Limbaugh. I do not like doing business with a company that makes decisions solely based on bottom line and does not consider the moral and ethical content of the programs they are sponsoring. I do not listen to Rush Limbaugh so I was not aware that you were one of his sponsors. I am not against a conservative agenda, but I don't listen to him because he is totally unethical and will say anything, no matter how untrue or distorted, to support his point of view. He is totally out of control and his comments regarding Sandra Fluke reflect his lack of judgement and irresponsible behavior. Now that I am aware that you are one of his sponsors, I am asking you to consider how the sponsorship of his show reflects on your company and withdraw your sponsorship permanently. Nine sponsors have withdrawn, what are you waiting for? You have made some very serious mistakes and treated your customers poorly. Don't add your sponsorship of Rush Limbaugh to the list of missteps your company has made.

Netflix is the worst company i have ever had to try and do business with. The people at the other end of the phone know absolutely nothing when it comes to problem solving and neither do the supervisor's. All i wanted to do was reopen my account but they screwed that up eight times in three months.They blamed my bank every time and it was Netflix that screwed up every time. I guess you guy's have to many customer's. Well let me tell you something i will tell everyone that will listen not to do business with your company. Count on it!!!!!!

customer service was RUDE...justin was rude.... everyone i talk was rude...3/4/12 at 7:30 PM Also was told their is no corporate office so you are stuck with me. Once again i ask for a supervisor and was told " it ain't gonna happen " If theses people don't lose their jobs i will drop nexflix.

I was a customer in good standing. Meaning my bill was paid for on time for more than a year. Then my Prepaid Debit Card was no longer accepted. Why?...simply because it was a" prepaid " debit card. The same card that paid for your services, on time, for more than a year. I was told because they had problems with some people using this type of card. However, you did not have any problems with me!! All kinds of problems and crimes take place with regular credit cards but I don't see you rejecting to take their money. You also did"t mind taking all the other prepaid customers money either. You should be ashamed prepaid card customers helped you become what you are today and now you are in position to throw our money back in our face! All I can say is this "The World is Round". You might be on top today but don't be so sure that the money you rejected and threw back at us. Might very well be, the money you wished you could have agin one day. Especially in todays financial situation.

I have never had a problem with Netflix, their customer service is domestic based, so I don't have to decipher what Raulhafmaflabadod(bill) is saying. Every concern, except for Video game rentals has been resolved. I still wish Netflix would rent games.

Had re-activated my acct to see of I would start using it again. . .when I realized I wasn't using, called to cancel. Rep was excellent . . Polite, helpful. . .everything you would want from customer service.

Doesn't like that Netflix forces you to pay with a credit card/debit card. I have recently had my bank account information hacked into by way of PayPal, and asked if they had another way to pay, and was told they did not. Furthermore, Netflix does not have any up to date movies at all. They offer a whole lot of B' Rated movies, that ain't worth the time of day. I cancelled my service with them today, due to the lack of decent movies to watch. I want up to date movies, not something that I have already seen 40 times already. They also charge you for a full month, even if you cancel one day after your new payment has posted, and you need to cancel. They will not reimburse you one dime for any unused portion of the month. Later Netflix; will maybe come back when you get movies from this century.

This rating is for the handling of their holiday bonus DVD offer. After several unsuccessful tries on different days I finally got to the page for this bonus. They claimed my regular "1 DVD at a time" service would not be affected. That was a lie. Then the bonus DVD turned out to be damaged so instead of an extra one I had none. When I called to tell them that they had not shipped the next DVD on my queue (10 days after I returned the previous one) they acted like they were doing me a favor by sending a "courtesy" DVD, i.e., the one I pay for. You would think they'd be less snotty to a customer who averages a DVD and a half per month. Hope I never have to talk to them again.

I was given another free trial by Netflix. I signed up recorded a new card number and they sent me a welome back to Netflix email and told me to choose any instant play movies. The problem was that when I pushed play it came up with a message that I needed a code. I called their customer service and the man was very rude, he insisted that I didn't sign up completely otherwise I would have been able to play movies-never considering that there cold be another problem. He said I needed to sign up I said that and received an email confirming that I did and there was nothing more I could do and he hung up on me. With service like this it's no wonder they are having problems.

Had to cancel the payment I made to Netflix because they were trying to bill me an entire month of service for the 2 weeks I paid for it! In order to do this they credited the amount back to my card but it wont post unil 3 - 5 busimess days. In the meantime they shut our service off because they didnt recieve payment! How can I pay them something that they took off and I now no longer have the funds in my account. So nice of them they refuse to turn it back on while I wait for the credit to post back into my account. STAY AWAY!!!!! Any company that would automaticly try to bill you for an entire month for 2 weeks of service DOES NOT CARE ABOUT THE CUSTOMER!!!

hahahahaha and MSFT doesn't get why no one uses Silverlight. Netflix techies are idiots. That's a platform that has been around since my great grandmother and flash is king because as usual MSFT believes that because they own the OS they own you and your registry. They still suck!

I've been with them for nine months now, and since about month one, the service has steadily gone down hill. :( If you stream anything with a decent quality, it's frequently pausing to reload or drops down to an even lower resolution. Calling the number is a joke, as you are talking to someone that makes less than minimum wage and could really care less about your problem(s). Amazon has a great streaming service with one exception. They don't have any convenient way of finding/organizing what you watch. Once they get this, bye-bye Netflix!!! This is one of many perfect examples of Corporate GREED in America and how it's gone amuck!!

Netflix refuses cards for Disabled and Elderly. The company does not think the cards from the US Government should be used for their company. I enjoyed their content but can't believe the discrimination. I hope this company goes under.

Nexfix I had a free trial and I ended my account the same day I started because I didnot like it at all and my PayPal go billed anyway. What can you do to make sure I won't be billed again!

There is no doubt everyone's streaming problem is because of Microsoft Silverlight. Recent updates (which apparently Netflix updates automatically to the newest, buggy version whether you want it or not) need to be fixed, but Netflix blames Microsoft and vise versa, so nothing gets done. Just type the error number you get when something doesn't play into Google, and you'll get tons of blogs with suggestions, can't hurt to try some of the fixes. At least I have more movies that are working now, but far from all I want to watch. I paid for unlimited and I expect unlimited. I'm looking at other movie rental companies now, maybe this aggravation just ain't worth it.

What a farce of a Customer Service Dept CSD. We accidentally sent back one of our DVDs instead of the Netflix one. Do you think they can handle this - absolutely not. There is a wall between the Hub and Customer Service and once CSD sends a notice then they will not followup with the call at all. Great customer service doesn't mean you throw a problem over the wall and ignore it from that point on. Great customer service means you work the issue until it gets Resolved. I have worked in service organizations my entire career. We never assume that because you have reported an issue to another component that the issue is resolved. You work the issue until it gets resolved. When I asked the supervisor today why doesn't CSD send another query to the Hub. The answer is incredible - "because we don't do that". OMG I cannot believe it. Hey Netflix - get a grip on the term CUSTOMER. We are why you are there. You have lost another customer and I hope you lose many many more. Hello OnDemand - you can have my money instead.

How does one get there programs out for sale? I created a series about Sculptors. Can you give me direction on how to get it out for sale? You are number one in programing. You are best in recommending other shows and contacting customers by email! rbutterfoss@me.com

The worst customer services ever. the rep eric id he gave if correct 89209 was rude and states he is the only manager and that there is no corporate to s/w . I will never tell anyone about you , and will work on finding a better provider.

I AM A LOYAL PERSON WITH NETFLIX HOWEVER , I HAVE A PROBLEM WITH THE RECIEVEING OF THE FILM PERFECT STRANGERS (2003) I PUT A ORDER IN FOR THE FILM IN EARLY DEC OF THE 2011 YEAR THE IST CD WAS BROLKEN SO I SENT IT BACK TO NETFLIX I ORDERED THE FILM AGAIN AN AGIN IT WAS ALSO BROKEN THINKING THRIRD TIME AN ODDS ALONE I SHOULD GET THE FILM IN ONE WHOLE CD TO PLAY NO OLD TOM REED WAS SCREWED AGAIN. SO I CALL AN SPOKE TO A MANAGER WHO THOUGHT AN ACTED LIKE I WAS OUT OF MY MIND I BLIEVE HER NAME WAS JENIFFER, I WAS IN BUSINESS FOR 34YRS WITH PORSCH/AUDI/MERC. IN DENVER MY STAFF UNDERSTOOD THAT IF THEY WOULD WANT A FUTURE A THE COMPANY THEY MUST TREAT THE CUSTOMER LIKE A GOD. NEVER SAY THERE OUT OF IT OR NEVER DO DUMB THINGS IN DEALING WITH CUSTOMERS. YOUR EMPLOYEE SHOULD HAVE WORK FOR ME MAYBE IN SEATTLE THEY CAN GET AWAY WITH THIS . AT ANY RATE I HOPE SOME ONE AT NETFLIX WILL SEND ME A UNDAMAGED CD. THANK YOU TOM REED deerbike2@q.com

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