Mcdonalds Corporate Office & Headquarters
2111 McDonalds Dr. Oak Brook IL 60523Mcdonalds corporate phone number:
(630) 623-3000812 Reviews For Mcdonalds Headquarters & Corporate Office
On 9/22/11 I visited the Mcdonalds at 9160 Allen Rd. Westchester Oh. 45069...this was actually my first time back in a long time because of a bad experience in the past... Silly me to have a little faith in thinking this time would be better. I had just gotten off of work and was hungry...I requested a specially made burger and small fry. As soon as I pulled up to the window I was told it will be a minute and a half on fries..ok no big deal since it is almost 10pm and not busy.. So then this character of a person asks if I want something else..I'm guessing so I wouldn't have to wait? I politely said that is ok...I finally get my food...pull off..checked my bag..no napkins by the way. I open this greasy wrapper and found my sandwich was completely wrong. So this caused me to back up...park..get out and walk in..I tell him my order was wrong and what should have been on it. This joker starts to mock me by repeatedly saying what should be on the sandwich so I said give me my money back and told him how the service is always horrible and that there is always attitude given when they make mistakes...then there is more sarcasm given to me because of the amount of money spent was apparently not enough for him to even care...whats up with filling out all this personal information just to receive a few dollars back?? That's ridiculous...and unfortunately it made me more hot because he refused to give me my money until it was filled out...This guy had no respect at all so I had non for him... I deserved atleast an apology for my inconvenience but got nothing......good thing I have an substantial admount of friends on facebook that lives and works around the area so I was able to reach out to them and say don't eat at that mcdonalds and the sad thing about that posting..i received a lot of likes (of what I posted) and comments of the horrible service and food quality...It is true about the old saying..never judge a book by it's cover..just because this restaurant is located in a higher class community doesn't mean it has class..... Thank you for letting me share.
Hi,My name is Maria and i am a regular at your location.ive always been happy at every visit.today is Spetember 22,2011 and it is 11:29pm.we went to your location and had a bad expirience.it was with a lady who was heavy set with a blue shirt named Jackie/Jacky and she was VERY rude.we ordered 3 of your 4.99 chicken mcnuggets and two large cokes.well the guy taking our order told us to pull up by the thank you sign and that our order would be right out he was VERY nice.so our order come out and right away we pop our straws into our drinks and the taste was horrible.so we asked politley if we could change our drinks out for cokes again because the taste of the soda was not very good.the guy comes back and we said thank you and went about our way.BUT just befor we left we tasted it again so we backed up and went back inline through the drive thru.as we we were told to procede to the second window we passed our drinks back to Jackie/Jacky and with ATTITUDE she said said "What?What do you want?".we said "our sodas taste horrible and this is the second time we are askubg for an exchange.".so she roles her eyes and refills them,hands em back over and then we AGAIN taste it...and AGAIN it just want right.so by this time she has already shut the window.so wr wait and wait.she KNEW we were outside waiting.so we knock on the window and befor we can even say anything she said "theres nothing i can do,its just how our soda tastes.well what do you want an other falvor?"!so my bf and i look at each other and say "yes please Dr.Pepper.".Jacki/Jacky slams the window and gives us our drinks 20 minutes later.she seemed like she didnt want to help out or even want be at her job.ive worked in the fast food industry for a while and i know what great customer service should be like.i seriously am a humble person so for me to be up taking time out to talk to you about this is not good.as a return costumer all i want is WAY better cutomer service:).im not sure if shes having problems at home or whatever her issue may be but i hope next time she is in a "HI,THANK YOU FOR CHOOSING MCDONALD.PLEASE COME AGAIN." kind of mood.now good night...i really must be getting to my mcnuggets which im pretty sure is cold now:/.thanks for taking your time to read this.please exuse any typos for it is now 11:52pm i am now sleepy. -yours truly a chicken.mcnugget fan:)
this is what i sent the main manager at 1250 S. Country Club Mesa Az 85210! Hi,My name is Maria and i am a regular at your location.ive always been happy at every visit.today is Spetember 22,2011 and it is 11:29pm.we went to your location and had a bad expirience.it was with a lady who was heavy set with a blue shirt named Jackie/Jacky and she was VERY rude.we ordered 3 of your 4.99 chicken mcnuggets and two large cokes.well the guy taking our order told us to pull up by the thank you sign and that our order would be right out he was VERY nice.so our order come out and right away we pop our straws into our drinks and the taste was horrible.so we asked politley if we could change our drinks out for cokes again because the taste of the soda was not very good.the guy comes back and we said thank you and went about our way.BUT just befor we left we tasted it again so we backed up and went back inline through the drive thru.as we we were told to procede to the second window we passed our drinks back to Jackie/Jacky and with ATTITUDE she said said "What?What do you want?".we said "our sodas taste horrible and this is the second time we are askubg for an exchange.".so she roles her eyes and refills them,hands em back over and then we AGAIN taste it...and AGAIN it just want right.so by this time she has already shut the window.so wr wait and wait.she KNEW we were outside waiting.so we knock on the window and befor we can even say anything she said "theres nothing i can do,its just how our soda tastes.well what do you want an other falvor?"!so my bf and i look at each other and say "yes please Dr.Pepper.".Jacki/Jacky slams the window and gives us our drinks 20 minutes later.she seemed like she didnt want to help out or even want be at her job.ive worked in the fast food industry for a while and i know what great customer service should be like.i seriously am a humble person so for me to be up taking time out to talk to you about this is not good.as a return costumer all i want is WAY better cutomer service:).im not sure if shes having problems at home or whatever her issue may be but i hope next time she is in a "HI,THANK YOU FOR CHOOSING MCDONALD.PLEASE COME AGAIN." kind of mood.now good night...i really must be getting to my mcnuggets which im pretty sure is cold now:/.thanks for taking your time to read this.please exuse any typos for it is now 11:52pm i am now sleepy. -yours truly a chicken.mcnugget fan:)
They are suppose to be known for there "BEST GOURMET COFFEE" its more like "HAIR GOURMET COFFEE". This morning I went through the drive thur asked for a medium coffee. next thing I know I take a sip to see if it had enough sugar. i pulled out a hair out of my mouth...(YUKKKK)I was so disgusted, I called the manager he had not much to say he was shocked, I asked for the Corp. # and called. I told them what happend and this is the second time this ancident has accured...this time im taking action!!!!!!!!!!!!!!!!!!!!!!!!
Today about 3PM U was in one of your restaurants it is in The Walmart On Maysville Rd Fort Wayne Indiana. I have never seen such a dirty restaurant and the service was not even there. Number one they were not even busy but, instead of the associates cleaning the tables and cleaning up around the ketchup and pop machines they are behind the counter doing nothing. The floor looks like it hasn't been mopped in a while. You know I work for WalMart and I will be contacting them about this because this reflects are reputation as well. The classic Chicken sandwich was over cooked and the salad was not fresh and when my husband was eating it a little nat flew out. At that time we were finished. On our way out My Husband also stated he had had it and told her there Store was the most unclean Mcdonalds he has ever ate at. She just looked at him Like he was crazy. You couldn't even put your arms on the tables because they were sticky. Pop runs on the front of the pop counters,Really I don't think that is the reputation you want to portray. Thanks very much.
I am an employee of McDonald's and seeing the stuff that goes on "behind the counter" could get them sued big time. I recall one time being at work and the power went out and when it came back on you would naturally think to throw out the cold food that had been sitting out for over an hour and just start making new food, but the GM insisted that if the customer didn't complain don't worry about it. Can you imagine how many McDonald's do this nasty stuff. And there have been flies found in the sauces, vegetables, and ice cream machine and they are still used. Being an employee there has made me stop eating there altogether because it is just gross I don't even let my daughter touch the food. I could go on and on about other things that go on with the nastiest that goes on at McDonald's but I'm sure that they still want customers.....
What a bunch of morons you must be. A restaurant here in Houston is called "'Jus Mac", serves only macaroni and cheese dishes and someone in corporate thinks they are infringing on your name. Why is it that you would pick on a company who serves food people would really like to sit down and enjoy a meal at. Never once would I confuse macaroni with the preservative pumped hamburgers you serve. Grow up and lay off people trying to make a living. Don't you folks ever use common sense?
SOMETIME IN MARCH OR APRIL OF 2011 I WROTE TO YOUR HEADQUARTERS TO TELL YOU IN SHORT THAT I WENT TO THE MCDONALDS ON 8TH. AVENUE BETWEEN 34 & 35 STREET ACROSS FROM THE NEWYORKER HOTEL I ODERED A HOT CHOCOLATE IT WAS SOUR SO I TOOK IT BACK AND COMPLAINED SOMEONE ELSE MADE A SECOND AND THEN A THIRD THAT IS WHEN ONE OF THE WORKERS AT THE COUNTER SAID TO ME "YOU ARE THE ONLY ONE COMPLAINING EVERYBODY ELSE THAT HAS ORDERED HOT CHOCOLATE HAS NO COMPLAINTS. I JUST LEFT THE STORE WITH OUT FURTHER COMPLAINT. IT IS NOT FAIR THAT I SPENT MY MONEY AT THIS LOCATION (WHERE A LOT OF DRUG ADDICTS ARE ALLOWED TO HANGOUT)BUT THE WORKING, PAYING CUSTOMERS ARE BE INSULTED BY THE EMPLOYEES. A FEW WEEKS LATER I GOT A LETTER FROM YOUR HEADQUATERS ASKING ME FOR THE LOCATION ADDRESS I DO NOT KNOW THE LOCATION/BUILDING NUMBER AND THAT IS WHAT I TOLD YOU IN THE LETTER I RETURNED ALL I KNOW IS THAT THIS MCDONALDS IS ACROSS FROM THE NEWYORKER HOTEL 481 8TH. AVENUE SO THIS MCDONALDS MUST BE 480 8TH. AVENUE. THANKYOU D.BARKSDALE 212-686-7873.
I am writing to get the main corporate office address for mcdonalds So i can have my investigator do some research cause mcdonalds here in Frederick Md treat me like shit and i believe they haev violated the law. E mail me at blossom123457@yahoo.com
I just sent an email to the manager at 142 S George St, York, PA. I would just like to reiterate McDonald's has by far the poorest quality service of any fast food restaurant I patronize therefore you will not get another red cent of my hard earned money. Get your act together or just get out of the fast food business all together. Its ridiculous, and based on the overwhelming majority of comments its ridiculous everywhere.
I went through the drive-thru this morning and ordered a new smoothie to try. I was told they needed to change the fruit and it would be a couple of minutes. I parked in the "drive-thru spot" where they told me too. I waited 20 minutes to never receive the smoothie I paid for and when I called to tell them how I felt So to speak the girl refused to let me speak to a manager and instead told me to come back and get it if I wanted it. That would be grounds for termination at my job and should be there too. I expect better things and more efficiency from such a large corporation inexpensive or not.
I am a former employee of the store known as "GB1" in Glen Burnie MD my expierence there was very bad. First of all, over 65% of the staff are illegal immagrants who are very rude to citezens. The managment there plays favorites with its employees. They pick and choose who to give hours to not based on performance but who they like best. In one instance, I was 15 minutes late to work and was written up. The day before that one of my co workers came in an hour late and no one said anything to him. On top of that, they cut my hours down to two days every two weeks claiming that "labor was too high" yet they just hired another illegal to work in my place. Now does that seem fair to you? I traveled 15 miles to work everyday to make minimum wage only to have illegals take money out of my pockets. Thats not right and i feel some sort of action should be taken.
Your store at 7344 Sandlake Rd. in Orlando, Florida, is the worse store I have ever been to. The managers have horrible attitudes and they treat they're employess unfairly and they also choose favorites, I know because I work there. The managers would give their friends at work and outside friends free food and they stand around and talk while other, "less popular" employees have to keep working. They made me work while I had a messed up ankle and seeing as though I had to stand up for three and a half hours before they gave me a break and right after making mt stand up for another hour. They care more about their "time" in the drive through and their front counter than the quality of the food itself. There's flies everywhere by the food and they still use it. They even treat the customers bad! I would giveit negaive stars if I could. Terrible place!
the store et the corner of pershall and hanley in florissant mo.has always been full of the most irrogant little "employees"that dont give a rats a*% about the people sitting in the drive through unless its their boy or girlfriend.they will not take your order because the customer there is number?.worst one i have the oppertunity to live by.
Dowagiac Michigan mcdondalds....Its easier to count the times my order Is right...the last 2 days I went,the 1st bacon,egg and cheese bisquit,no egg..2nd a number 2 no hash brown..try to email manager but their is no email available on mcsite..they get a mc5 on the Mcsuck scale
Your store at 36th and 6th avenue must improve its service. This store is making money only because of tourist. Their service is worst then any MTA booth. All those counter girls are always busy talking to them self and take no consolidation of customer. Today I ordered Mango Pineapple medium size and the girl gave me half of the cup when I complained she kept me waiting for 15minutes and later she just handover to me without any apology. When I complain this to the Manager she is also less bothered. You guys need to stand up up to your mark. At least give us the service for the money which we pay.
We have visited this Mc Donald’s Store number 17369 three time in the last two weeks. All times we had a terrible experience. The first time we went inside and waited 30 minutes for our food. Everyone was waiting this long we all watched as the staff was very unorganized and confused. We received our order and it was missing two orders of fries and no cheese on our burgers. The second time we just waited for ever again; however, our order was correct. Today (3rd) time we decided to go through the drive through. We ordered breakfast and since we know the reputation of this store we checked our order and it was incorrect. We went inside and said our order was wrong. They corrected our order and we checked again to be sure and sure enough it was not correct again. When they did finally get our order correct it was just thrown together (nothing wrapped correctly) it was a mess. We talk to our friend about this and was informed that this McDonalds has that reputation and to stay away. We are hearing this from a lot of people. Finally, did you know that your parking lot is used by a bunch of high school kids for parking and standing around? I was almost run over by one of the kids that was showing off for his friend parking in the back side parking lot. This store is in a convenient location but it is better to drive further for better service. I would hope that this can be corrected that we can support our local McDonalds instead of driving miles out of the way to go somewhere else. If you would like to call me I can go into more detail on each experience and explain what happened and what I seen going on behind your counter. I have e-mailed the manager and not yet received a response.
Recently i was in the drive through at mcdonalds in heber springs, AR for breakfast, it was exceptionally busy, and i figured id be waiting forever just about.....AMAZINGLY mcdonalds surprised me by serving an entire line of customers, including myself all around the building in honestly about 3-5 minutes, they were exceptionally friendly, and the food was the best i have EVER seen at mcdonalds......i mean it actually looked liked the menu picture!!!! Best customer friendly, quickest delivery, and best quality of food ive ever seen for fast food.....i give 5 stars for the mcdonalds in Heber Springs, AR!
Review for McDonalds , All in all im a bit baffled at them , My Wife was happy to get a Job at one here in Bishop , Ca..The Managment told her she has to take off her wedding Ring to work there , I find this disturbing and Am trying to figure out if this is A legal Rule for McDonalds or just this one here in Bishop making up there own rulls ..Would love to get to the bottom of this , The wife seems to think its O K , But im a bit confused why it is even an issue a wedding ring should be a very personal thing and not an issue for employment ,,Frank Blackstone @ Bishop , Ca......out
I just saw a sign stating no loitering 30 min time limit at the restaurant. A time limit on how much time you have to eat that is so so stupid and don't worry my family and I will dine elsewhere where we will not have a time limit.....