Mcdonalds Corporate Office & Headquarters

RUDE, ROACH INFESTED, NOISEY BOSSY!!! This mcdonalds is located on 47TH & CICERO, cicero Il.I thought this mcdonaldS would be a good rated restaurant with it being so close to midway airport_ I guess not as soon as I walked in 1 foot through the door I got a "can I help you! Cashiers sounded like robots! Perfection can only go so far! I was ready to order I believe the cashier understood that but the managers were pressuring the employees to constantly ask if I was ready! & shouting for them to get all orders under 30 seconds, from the way it looked instead of bossing them around the next step should of been helping out. I sat right arcoss from the registers, but the employees were very very loud & rude with swearing & yelling! To the point I moved myself & 2 kids to another table father away from the noise. My daughter point out there is a bug on the wall. I look and ITS 2 ROACHE S!!! In the lobby I could imagine was behind the counters! Beyond disgusted!!!! As much as it tastes good I won't waste money on it how I would of before. I've called corporate a number of times nd nothings been done!!!!!!

I never in my life have ever had to deal with a bad Mcdonalds until i moved in the warren mi area and visited the 9 mile Van Dyke store. They have employees that are immature and would rather stand around and talk than work they have managers that act like they just came out of grade school that have no business being managers they don't do their job either when there is a complaint brought on to them they look their eyes up i air like "oh brother i got to deal with this to now" I was i there with my family eating one time and i went to the front counter to wait for a beverage and a man game in from drive thru because he had been parked for over a half hour waiting on a couple drinks and made a comment that he had just got out of prison and he was afraid to go back if they didn't hurry their butts up that it was ridiculous he had to wait all that time and i was so freaked by what he had said and the store manager didn't care then either she looked up in the air and still proceeded to take care of other customers like she was blowing him off i have seen and heard also that they have cockroaches really bad customers complain about rats being by the doors they always have to keep the bathroom doors locked because customers dirty them and they don't wanna clean them up their employees are rude they don't care how they speak to one another when customers are around regardless rude sexual or whatever and telling corporate don't do anything hello health department maybe if they got turned in they would step up and really do something

Your Mio Michigan mcdonalds is so poorly ran I rather drive a half hour to get decent food and service. I think its about time you get someone to fix this problem. You have 5 damn managers on staff at once and not one of them knows what they are doing. This happens everytime in this place. They are all non reading high school drop out idiots. They don't get your order right because they can't read it.

i got to crap; i got crabs and blue waffales jajaja i gottcha :) im loving it(my blue waffales)

I understand that people on this site are unhappy or have been treated in an undeserving manner. However, this internet worldsickens me. I'm sure all or most of you can handle all of these issues by contacting the higher UPS in each of these stores. Go to the very top. I just think that if you really want to have your problem resolved it will do you absolutely no good to complain here. A lot of you sound like you have legit issues but there is nothing anyone reading these can do. Mc donalds isn't going under no matter what's been done to you , no matter how bad you've been treated or what horrible food you've been given. if the reason your writing is to get your issue resolved....you NEED to go to someone at the top. That's all I have to say. So sick of people always complaining when theres absolutely nothing anyone of US can do. That's it.

The employees at the Paradise Valley Road San Diego, CA location could use a lot more training. I confused the girl when I asked for a hot tea with a large cup. They were so focused on getting the large cup right that they forgot the rest of my order. I waited for 2 minutes, blowing my horn, in the drive-thru for someone to return to the window. And not to mention the attitudes. I know I get there very early in the morning but if you can't handle getting up that early, get a night job.

i was asaulted in dc mcdonalds out side trailer mobile at air space museum yesterday friday 14th at 455 pm.i want you personaly to investagate this matter . mcdonalds employeye had a swithc blade on fereral poperty alot of other jouiner high school students threr.my e mail is dencklaukirk@yahoo.com,7033182106.thanks for my time,kirk w dencklau

I'd like to to share an idea. I own a grooming/boarding business and know that millions of pet owners travel with their pets. Why doesn't McDonalds have a McDoggy meal? It would consist of a so glen serving packet of kibble, a water, and a treat...it could even offer toys like a tennis ball or squeeky toy. This would help owners on the go cater to their pets. Hope you consider it.

We had entered your establishment on 10/15/11, to treat our granddaughter to a happy meal. Now we had been to your McDonalds for many your years and never had any complaints with the cleanliness previous. It was when we took her into the indoor playroom that the problem started. The whole area was filthy. The tables hadn't even been cleaned, as well as all the high chairs. My wife had to clean off the seat as well as the table before even attempting to sit down. The tray had to be taken out to the service area just to have someone clean it. Their were kids running around with bare feet, and the bumpers on the playset were filthy. You could visible see the filth on all the bumpers. When we went to leave and go to the bathrooms, there was water in both bathrooms and in front of both doors to the bathroom. The bathrooms had backup, and water was everywhere. Posing a slipping hazard for all. I was throughly digusted with the experience. I had been a previous employee at a different establishment, but it seems that pride in your has difinately slide back and should be looked into in the near future. It will be quite some time till I will enter this establishment again. In these times of so many other restraunts do you really want to estblish a place of filthy building condition, and habits?

to the corporation of mcdonlds making a report about 25700 detroit,columbia in cleveland,ohio thier was a problem with a manager named monica she yank me by my arm , she also has been harressing me i'm scared for my life i had to call the police, for the last few days she been letting employees control her thuoght of mine causing trouble, not being her self,she don't think. restaraunt need to be clean a little bit more, garbage need to be tooken out at night when it supose to not in the morning making bugs a lot of peaple come to eat eye vision is important for saftey reasons, neeed clean containers to much bacteria, need to have clips for containers one day clips and hour clips they need to order things when they surposed to. i believe i need to be a manager at mcdonlds to get these problems tooking care of. there no rotation in these positions like it shouln be they always have me on the grill i know all the positions. stephenie has a problem witf nice customers she need to be nicer. their is elderly people that come every day. Dowsey is a big problem starting a lot of negetivity not mining her own bisness she need to focus on her own self she need to learn that responsibility first. if she don't police report will be in action. dowsey, monica,stephenie make mcdonlds look bad with negetivity problems.

I have been to McDonalds on Breiel Blvd in Middletown Ohio everyday since the monopoly has started and only ordered things with pieces on them and have yet to recieve one monopoly piece.. They gave me three ice coffees in one visit that were just cream, they are never wearing gloves in the back, never ge an order right the first time it takes ten minutes in the dive thru an twice as long inside. Complaints fall on deaf ears. Customer service does not exist there!!! I will not return there and if I get service like that at the next I won't go to any!!! And I want my monopoly pieces!!!!

Went to mc Donalds in powell, when I got to the table food was cold fries warm and hard, drink cold and wet just like it was supposed to be.what I did not appreciate was a manager preparing food with no hairncovernand nomgloves on her hand to prevent crossncontamination of food I had to ask squaws for my fries afternthey hadnturned their backs to the counter..I can give you the name of one of the managers that I saw handling food both chicken and beef with out protection.if I get sick I sure will know where it came from.. Somebody needs to donan undercover boss to actually see how some are cavorts and others are yelled at until theynarenatbthenbreakingnpoint. Power is angood area just need tomgetnthenblackmwidiws out and bring in someone more like nanny McPhee.. I hope you will take this to heart and find the true problems, to many roll overs and police change at the drop of a hat,.

The McDonalds in Lake St. Louis, MO tops the pathetic list. IF you even get what you ordered IF they even half the items on the menu after waiting 30 minutes the food is inedible. Talking to the garbage can outside gets more results than talking to the management. This is on a regular basis, not just on occasion.

My husband took my daughter through the drive-thru at the McDonalds on Grand Island Blvd. in Grand Island NY on Saturday 10/8/11. My daughter ordered a Big Mac meal and when she got home with it, it had NO burgers in it. How can that happen? The thing that has irritated me the most, is that I have called the store numerous times over the past 2 days to complain, and no one EVER answers the phone. It just rings and rings. I have called at least 10-12 times. This is mind boggling to me! Horrible customer service! We won't be going to McDonalds again. We are done!

I visited your S. Port location in Corpus Christi,Texas and used your drive-thru window to place my order. It was around 10:30 pm and when waited on, the waitress was very rude and ugly on the speaker. She had no customer skills. Once at the window to receive my order, I was given the amount, which I had figured to be so much. When she told me how much I owed, I was not satisfied with the amount,so I then asked her for my receipt, which she seemed surprised that I asked for it. I slowly drove off and reveiwed my receipt. She had literally charged me for two extra drinks which I had not ordered. I then went back around and decided to park due to the line of cars waiting to be served. Once inside she asked me what it was I needed. I explained to her that she had overcharged me with two drinks that I had not ordered nor had I recieved. She then returned the extra change I had coming. As I exited the door, she stated, "I hate this fucking shit". I refused to turn back to tell her how ugly she sounded and how rude she was. Just wanted to make your corporation aware that this waitress is probably doing this to every drive thru customer coming to her window. What a rip-off. She ought to be looked into. She is stealing!!!!!

I was walking back to my car after takeing a out order and when I was walking back I triped on a rock that they dident clean up and messed up my ancle tore four ligaments in my ancle they should have there parking lot save to walk in im thinking about getting a lawer cause im a hard workin person and have a family to take care of no I might need surgery and im not looking for a quick buck cause if I was i would have taken dissabillite for my tumor in my brain now what an I ganna do for my medical bills and time missed from work cause u guys dont know how to take car of ur parking lot I want some one to contact me send me something in mail or give me a num I can call u guys and resalve this cause its bull crap

There was once a time when I enjoyed the occasional visit to my local mickey d's however within the past decade I have consistently experienced poor customer service and I've had it! realize the importance of taking of care the most imperative ingredient to a successful business CUSTOMER SERVICE!! I have never been an avid mcdonalds fan nor fast food or quick service for that matter. I am thoroughly upset about this growing trend of poor customer service and refuse to return to any mcdonalds establishments corporate owned or franchised.

1222 Miami St. South Bend, IN 46615 October 5, 2011 2111 McDonalds Dr. Oak Brook, IL 60523 (630)623-3000 Dear Don Thompson Recently I attended one of your restaurants in South Bend IN. I had just finished running in one of my college Cross Country meets and I was very tired and hungry. As I pulled up to the drive through, the person who took my order was VERY rude and seemed to not care or even listen in the slightest. When I pulled up to the second window to get my food after I had paid they told me that the food would take a while and that I should pull over to the side and that they would bring my food out to me. I waited there for 10 minutes and when they brought the food out to me it was Luke warm!! As I drove off I bit into the Big Mac I ordered and I noticed a very bad taste! All the vegetables on the sandwich were absolutely disgusting and very old! I would like a refund on the meal and a sincere apology. I would also like to receive a buffer of exactly $200 dollars for this inconvenience you have caused me. If you do not respond by December 3, 2011 I will be requesting the presence of a third party which will consist of my lawyer and possibly even a Health Inspector. Thank you for addressing my complaint. I hope to hear from you soon. You can contact me at 574-555-1274 or BradleyH@aol.com Thank you, Hector Brady

Your store in Dickson Tn.has the worst service Ive ever seen. We went two nights in a row and had to wait twenty minutes, got a free small coke for waiting.We went again tonight and there was not enough people to service everyone in a timely manner, there was only one register open and no one at that on. we left and went next door to A W and when we came out the person in front of us in the drive throuh was waitin on the side of building. WE got our meal from AW and was on way home in no less than 2 or 3 minutes.

My fiance and I were eating lunch at our local McDonalds in Georgia, and when I went to sip some of my tea there was a roach floating on top of it....When brought up to one of the managers she just gave us another cup. Im sorry but after encountering that Im not thirsty anymore. Granted I'm sure all restaurants have some issues but geez, can we get a little bit of pest control. This should not have happened. The tea should not have come out onto the customer floor area.