Mcdonalds Corporate Office & Headquarters

hi my name is john. I was in the mcdonald's on saviers road in oxnard california. my wife invited me to breakfast. she got there before me I met up with her. when she was ordering I decided just to have coffee. well she was doing that a step to the side the check some text messages. when she was done ordering she was asking me if I wanted anything else. during that time, the general managers sergio. came over to her saying you gotta go and take your son too....( I guess he thought I was her son) needless to say, he kicked us out for no reason. he said he called the police and they were on their way. so when I left the store with my wife. I call the police myself. I asked if he called and he did not. but I filed a report anyways. because every time I'm near that restaurant. I get harassed by transients begging for money, both inside and out of the restaurant. we've even seen drug deals done inside and outside the restaurant. and this is a daily thing. hey used to do a couple 1000 dollars business a year there... but no more not with sergio there. because he cannot keep drug dealers and transients out of the restaurant...so please do something about it..I did do a phone report when it happened but I haven't heard back from anyone....thank you john Sudac

I would just like to write and say: Concerning the: "McDonald's Store" and "People" at the: "McDonald's" at 1636 Us 41 Byp S Griffin GA (770) 228-4344!!!!! The Manager's and the people, who work at this store, "ARE TRULY THE BEST EVER"!!!!!! As I come in almost daily, and get "4-6 Large Cappuccino's"! I could "NOT" ask for, "Better Service", "Loving/Kind/Caring People"!!!!!! "They are "TRULY The BEST"! When they see me come through the door, they know "EXACTLY" who I am and what I am coming for!!!! "I just love everyone of them"!!!! They always have a "smile" on their face, always "friendly, and always, go out of their way to: "show you that they care!" I have been to every "McDonald's", in Griffin GA and Barnesville GA and "WILL NOT" go back to them, as: "THIS McDONALD's" is "truly" the "BEST"!!!!!! They "ALWAY's", go that extra mile to let you know that: "THEY CARE"!!!! I have "NEVER" met a "RUDE/UNCARRING" employee in this restaurant!!!!!! My first job, when I was young was at: "Hardee's" and I know, "how much" it means to people, for the staff to "SHOW PEOPLE THAT THEY CARE"!!!! And, to "MAKE SURE" that, they get it right!!!! And, "EACH OF THEM "ALWAYS" get it, "RIGHT!" No matter, what kind of day they are having, "NONE" of them show anything but: "KINDNESS with a "SMILE"! I wish each store could/would be this way!!!!! I plan on doing something special for them at this "CHRISTMAS" this year, to "SHOW THEM" that "WHAT THEY DO", DOES MAKE A DIFFERANCE!!!!!!!!!! "THANK YOU", "MCDONALDS" For such "WONDERFUL and CARING" People!!!!!!

Store number 16696 must be among your top rated stores in Texas. WELL DONE! Always friendly, quick service and very very clean. I go there often as do many other regulars. There are always groups in there, all buying food. I especially like the WIFI. Hope I don't occupy the booth more than is appropriate. I know one men's group that I became acquainted with while going there in the mornings for coffee and breakfast last year. Well, I'm still looking for a job but have begun social security. Apparently the employees are treated well because it seems like it is always well staffed which also means to me that things are clean, picked up and stocked. Macdonalds is not known for high paying but I'm not a believer in minimum wage as dictated by congress. Many in congress have probably never had to meet a payroll or deal with a person to person business so their viewpoint is from ignorance...Many jobs are low skill but not meant to be the last position a person has...but only as starter jobs..understandable! This store is a winner ....give the people who manage to stick it out faithfully being there on time for two years or more another 20 cents. Just a suggestion! I am also glad that you require the guys to wear belts and keep their pants up so as NOT to show their underwear. It would be great to for the window sticker on the door which presently requires people coming in to have shoes and shirt to NOT be showing off their hanes... Another Macdonalds or I should say other stores I've seen where some kid had his shirt tail out, and his underwear still showing...there is no excuse for this. I mentioned it to the manager. All she said was "thats the style!"...I refuse to buy food from someone who also wants to show off his underwear as a fashion statement! I also asked the kid why...he says that he doesnt have a belt..what a lame stupid remark! Well thats all for tonight..again store number 16696 and another Macdonalds east of that location on Hwy 66...both great places! Sincerely, Harland Mayes hmayes5513211@gmail.com

My only complaint is they took the dollar menu. Out of the Coventry mall pottstown.pa us as mall employees eat at the mall everyday but the other Mcdonald still have it.not fair.also would like more of selection Angus burger's and wraps,fish sandwich would be nice. Thanks for your time

When I heard that they were tearing down the McDonald's on Main st.in Hendersonville, TN I was shocked!!! ( I heard it had a cracked foundation) they had remodeled it not too many years ago..it was pretty and just right. All they needed was a good cleaning team to keep the play area cleaner. The new McDonald's on Indian lake blvd opened up during the middle of the year, I was stunned when I walked in..it was like I walked into a doctor's office with a McDonald's..NO SEATING, no good sturdy booths anymore..horrible, ugly decore. Not an inviting atmosphere at all!!!! The new one on Main, St is very disappointing! I went tonight with my family..not enough seating either. I actually was approached by people asking if we were leaving. Whoever designed this was out to lunch mentally. I voiced my opinion out loud and 4 people piped up and a big discussion started that it's obvious that McDonald's is obviously trying to turn customers' away..you don't have to say that twice. The food prices have gone up, too..this is like the Michael Jackson Syndrome..pay out a fortune to get ugly..true stupidity at work..I say..tear down the uglyteeny tiny new McDonald's and build it back like the old one.theat lured custome.I will not be going back...Funy thing..I wasn't the only one saying it. Common sense is priceless and a lot cheaper!!!!!

Dear Mcdonald Corporation, I am leaving you this comment regarding the time your' establishments stop serving breakfast. Here in Michigan it is 10:30AM on weekdays and 11:00AM on weekends. I believe this is too early for the Church crowd and those who work late shifts at work. Everyone deserves to enjoy a hot Mcdonald's breakfast. Please contact me with the corporations feelings on this matter. Anne.rossow@yahoo.com Being a church goer myself, I one day, would like my children to enjoy the breakfast after our sunday service. :) Thank You.

I'm informing you about my visit at Mcdonalds - 2400 Homer Adams Pky, Alton in Alton, Illinois 62002 of Susan/Dick Bold. I ordered my meal with little problems and sat down to eat.I noticed that i had a Mc.Donalds glass on my tray and stopped one of the workers and asked to why i had this glass and was told that it was complimentary with a large meal. and while the employee was answering my question, the MGR. on duty called to the employee and discharged him for the day loud enough for myself to hear and just for talking with customers.what kind of good business or customer relations is this when an employee has to be afraid to answer questions asked to him/her? I feel if a customer is in need of answers, he/she should get what is asked without worries of interfering with job duties. the name on the employee's tag was T.J. and the MGR. had no name tag. I informed the MGR. that i was not happy with her attitude to employees, and walked out without eating.

I have to tell you about my experience this morning at our local McDonald's in McMinnville, Tn. My husband and I went through the drive-thu and ordered two breakfast buritto meals which include two buritto, hash brown and a drink. I ask for the drinks to be diet coke, one with no ice and the other with lite ice. The girl in the box ask me which drink I wanted to be lite ice.....I thought she was trying to mess with my head. I said they are both lg. diet cokes to which she replyed "yes, but which one do you want lite ice". How do these dumb people get to work? I hope she didn't drive herself.

After many issues over many years, I am making my very first offical complaint concerning McDonald's. From 1985 to 1989 i was a Store Manager for McDonalds, therefore I understand fully the issues and difficulities in the daily running of a store. However, I can no longer sit back and continue to keep silent concerning the very poor customer service I have received at my neighborhood McDonald's. Tonight was just another in a long list of issues we (my family) have encountered. My wife stopped by the McDonald's on Dobbin Rd on the way home, ordering a double cheeseburger with no pickles nor onions, but add Mayo. When my wife arried home, i opened the sandwich and low and behold, there were pickles! I'm not alegeric to pickles however, they definitely make me nauseous!!! She then went to the McDonald's close to our house to get two sandwiches and this time, instesd of Mayo, they put on Big Mac sauce. I returned the sandwiches and asked for he Owner's name to which I was told that information could not be given out. I left a business card and asked the "manager" to have the store manager call me. Let me be clear, I fully understand that problems will arise, however, every other visit we make there, we have an issue. We (consumers) visit fast food restaurants because of their convenience. When we have to return the product or can't consume the product, it defeats the purpose of going there!

Everytime just about unless a manager is taking my order & its not a rush the Commerce McDonalds gets my order right. Lunch rush or lazy people taking my SIMPLE DRINK ORDER gets it WRONG every freaking time!!!! How hard is it to understand larger coke with NO ICE!?! I always make NO ICE very plain to them & 99.9% off the time they get it wrong! These people need to learn to give their customers what they order the first time! Plus the girls at the 1st window are always texting with their phones & complain about they are cold or its to hot or beeing stupid with another co worker & not doing their jobs!! I dont care how much more i have to pay for a coke i'm taking my business to sonic where the LISTEN & DO THEIR JOBS!!!

Had a bad experience ordered a bacon biscuit looked at it before leaving parking lot and took it into the counter the lady ask if she could help I replied I would like some bacon on my biscuit, She said we always put 2 pieces on each biscuit broke in half I said there is only one piece broke in half, she then said do you want extra bacon and she said it would be extra charge but I would only get the same amount. I said no and took a sausage biscuit instead, it is down right redicules you don't get any bacon on the biscuits. "WHERE IS THE BACON" People should stand up and boycott your chain for stealing from the public. I know you could do better than this. This was at store #11400 Tel#828-665-4860. See what you can do to change this matter surely your chain makes enough money to provide more bacon for a biscuit!!

I just ordered at the Mcdonalds at Rio Rancho NM. I order 2 happy meals and a meal, I asked for fresh crispy fries. This Mcdonalds is under construction and there is scaffolds all around and on top of the Drive through area. I took pictures of this just in case a board or tool fell on my car. Anyway, I got home and the chicken nuggets were undercooked, fries looked like they were 10 days old and very soggy, my hamburger cheese was so cold it broke into pieces. I called the manager and spoke with Chris and Mr. Wellow if this is there correct names,Chris first answered and said he was the manager and I told him I couldnot go back to get a $10.50 refund and I am also leaving out of town thankgsgiving is next week, and asked if he could mail me a gift card for that amount. I recorded the conversation and he told me no; he cannot and then he put me on hold and talked about me to his coworkers and the General Manager Mr. Wellow about me. I asked for someone hire up he sounded like a 12 year old; he said he cant give me the phone number to MR. Wello. I asked well is there someone there to speak with he said no, ok I then asked well who is your boss he said he comes and goes, then I asked ok when can I call him, he said I cant. Then all of a sudden Mr. Wellow answered the phone and was a even worse manager he said he was a General Manager, I asked him were you the one this Chris guy talked to he said yeah but he is to busy to come to phone. I told him about the slop of food I recieved he said well come get your refund and bring all the food back. First of all; I through it in my big trash can out side and I was not going to dig for it, second of all I asked for a gift card to be mailed to me because I shouldnt have to drive all the way back for there mistake. I took pictures of the food and recorded our conversation. MCDONALDS PLEASE SEND ME A GIFT CARD FOR THE FOOD I PURCHASED AND DIDNOT EAT. This is all I ask. You serve food this is your business and specialty, this was the worst meal I have ever tested and seen in my life. Contact me essilva_777@hotmail.com. I am aware this store is independently owned , can you at least forward this to the owner.

I just ordered at the Mcdonalds at 23rd Southern Rio Rancho NM 87124. STORE#14673. My auth code is 028686 SEQ#290057. I order 2 happy meals and a meal, I asked for fresh crispy fries. This Mcdonalds is under construction and there is scaffolds all around and on top of the Drive through area. I took pictures of this just in case a board or tool fell on my car. Anyway, I got home and the chicken nuggets were undercooked, fries looked like they were 10 days old and very soggy, my hamburger cheese was so cold it broke into pieces. I called the manager and spoke with Chris and Mr. Wellow if this is there correct names,Chris first answered and said he was the manager and I told him I couldnot go back to get a $10.50 refund and I am also leaving out of town thankgsgiving is next week, and asked if he could mail me a gift card for that amount. I recorded the conversation and he told me no; he cannot and then he put me on hold and talked about me to his coworkers and the General Manager Mr. Wellow about me. I asked for someone hire up he sounded like a 12 year old; he said he cant give me the phone number to MR. Wello. I asked well is there someone there to speak with he said no, ok I then asked well who is your boss he said he comes and goes, then I asked ok when can I call him, he said I cant. Then all of a sudden Mr. Wellow answered the phone and was a even worse manager he said he was a General Manager, I asked him were you the one this Chris guy talked to he said yeah but he is to busy to come to phone. I told him about the slop of food I recieved he said well come get your refund and bring all the food back. First of all; I through it in my big trash can out side and I was not going to dig for it, second of all I asked for a gift card to be mailed to me because I shouldnt have to drive all the way back for there mistake. I took pictures of the food and recorded our conversation. MCDONALDS PLEASE SEND ME A GIFT CARD FOR THE FOOD I PURCHASED AND DIDNOT EAT. This is all I ask. You serve food this is your business and specialty, this was the worst meal I have ever tested and seen in my life. Contact me essilva_777@hotmail.com. I am aware this store is independently owned , can you at least forward this to the owner.

I was at new braunfels,tx ordering two mc doubles and a large cok.e.and gave her two two dollars bills.she was looking at the bills and asking questions to her co workers about the bills.then went back to speak to somebody about the two dollars bills.then she came to me and said iam refusing your money and your two dollars bills.i asked why she said there wasnt a line code threw the bills.so there was a man in line and said he would buy them.and said you cant refuse his money.and there was another person over hearing everything.iam very upset with your muti billion dollar company.very bad service.bad all together.

As an employee for mcdonalds I would like to make a suggestion to help make drive thru a little easier for people with dissabilities for example people that are deaf. The other night I was working drive thru window taking orders and this woman came thru that is deaf and I had to communicate with her via writing on paper she wrote her order and what not and I put it in, but i think it would be easier if the company should develop a touch screen monitor just like our registers that they can place their order and can come through to the cashiers screen n then pay for it at the window just a thought. Keri Pgh, PA 15226

Me and my husband went to the mcdonalds in las vegas, the one on mrylnd pkwy and katie and i had panda express and my husband was purchasing a meal at mcds. I don't see any signs saying not to eat any other food in their establishment we were purchasing food from them and a guy that worked there said i could not eat my food which was panda express in their establishment with my husband who was eating their food. I didn't see what the problem was we were on the bus and decised to eat different variety there is no signs anywhere and it wasn't like i just walked in with other food to just sit down..I'm a very loyal customer very loyal i go almost two to three times a week faithfully..i felt very uncomfortable and disrespected.

My family and i Went to mcdonalds on 11/11/11 on 6221 riverside place Albuquerque nm 87120 and was treated very poorly when my wife found a hair in her food then took it up to inform them. They told her that it was her own hair and the employee got the hair out of her sandwich with his bare hands then proceeded to tell her to finish her food. They refused to give her a replacement sandwich so we left very unhappy with this location and because of this location I nor my family will ever walk in or do any further business with mcdonalds again. And the one star is only there because I couldn't give them a lower rating.

The following describes my most recent experiences at McDonalds at Caraway Rd. and Highland Dr. In Jonesboro, AR; It has the most incompetent, lazy, unprofessional, smart eleck, rude, and pathetic excuse for staff and managers ever. I have had a plethera of horrible experiences there!!! This restaurants Employees need to go back to school. The worst coffee and coffee drinks I have ever had and Everytime I have been the past month! I will not be back. The manager refused to give me a refund on my coffee. That is the last and final time they will mess my order up; because of the terrible service to a loyal customer I will not be back!!! What a bunch of clowns!!! According to their security officer they have a lot of complaints all the time. Starbucks will be my new destination from now on.

We went to get an order at the mcdonalds on richey, pasadena texas and when we got home my husband bit into his mcrib and a nasty long hair came out, he took it out of his mouth, that was so nasty. when we went back they didn't apologize just said "oh that's nasty" so unprofessional. I wanna file and will file a complaint against this nasty and unprofessional mcdonalds. So pissed off and disgusted

On 11/5/11 @ 15:30 my wife and I went to the McD's in Dade City, Fl. The store # is 5018.. As this is a store that has been completely rebuilt from the ground up you would think it should be clean, friendly, and above all the food to be good...WRONG...we live in a town close by Zephyrhills, and had frequented this store when it was the old one.....Always Clean, Food always hot and fresh, and above all the friendliest people working....Since the store has been redone....not the same senario. The tables were dirty the floors food all over the food past its date stamp on the pies....and the ladies room....much to be desired....When my wife took the pie back up to the counter because the time on it was 2+ hours past and it was cold....the girl gave her attitude...I really believe that the people who are now employed there came from the bottom of the barrel. What a Shame.....