Mcdonalds Corporate Office & Headquarters

Dear Pissed Off, I am with you. If I could give zero stars I would. I found a McDonalds equally as bad to yours: 6335 E Greenway, Scottsdale, AZ 85254. It is Store # 17594. They have NEVER gotten my breakfast order right and today I had them refund my money and told them I was Through. The biggest problems is NOBODY on the cook line speaks or reads English! McDonalds is notorious for hiring illegals and those who don't speak english. I tell them NO CHEESE and Well Done on the Canadian Bacon. Each time I get it, it has cheese. The time before this very last time, my BUN was well done........I am talking burnt beyond recognition. I told this to the guy at the window this morning and he assured me my order would be correct. Well.......it was not. I had CHEESE once again on my sandwich. Burger King, here I come! They actually use fresh eggs and cook them, not nuke them.

I love eating at McDonalds! Just a suggestion, though--I had a stroke a month ago, and I can no longer eat chocolate or caffeine. Please add unsweetened decaffeinated tea to your beverages. I cannot stand "sprite, orange, punch, rootbeer, etc." Too sweet. I beg you to understand that decaffeinated is not a choice for some people (everyone seems to think this). Please add this to your beverages. Thank you so much.

someone needs to send someone from corperate to mcdonalds on mcfarland in tuscaloosa,al.the way they talk to their employess is awlful,i have seen employess leave out of there crying becasuse of what and how they were being treated.ive overheard them talk about working all day without breaks in the heat over the summer.someone needs to get there quick...to see whats really going on. i know from experience that its is a known fact that everthing ive stated is true cause I WORK THERE.PLEASE PLEASE PLEASE SEND SOMEONE

Wendys is far better then your company, the burgers are made fresh and there nice and juciy, not like McDonald's burgers that are precooked and put in a plastic tray to.wait for the next person to buy ! And your food is quite expensive ! With not taste and you nuggets aren't good either!

This is a reply to Gracie That's really nothing when I was 12 some 16 years ago. I emptied out my change jar and walked to my Mcdonald's and I was 5¢ short of getting my meal and they would rather throw away the food then lose 5 cents. now as any business person would tell you that's insanity to throw lose out on more money because someone is a few cents short. that's why I always tell the fast food cashier to keep my pennies for someone who needs it. also that was nice what you did I'm glad there's still some people who believe in some form of Socialism. but remember this is a Capitalism Society most people don't care if there's starving children in fact a few will even laughed those people are called the Far Right Wing aka Teabaggers...!

and the only reason they get 1 starz cuz there's no 0 sierra vista arizona there are 2 mcdonald's 1 on fry boulevard and 1 on highway 92 they are the worst mcdonald's out there ever. the 1 on fry boulevard is worse than 1 on my way to believe it or not they can never seem to get any order rightand I'm not the only 1 with issues the whole town have problems with these mcdonald's so if you guys ever come to sierra vista arizona do not come to this mcdonald's I just wish the richardson family the owners of these franchise will wise up fire some people to get these damn places working right

I was charged 25 cents for a pump of more chocolate syrup for my sundae. You call it "Drizzle" which is what I preferred to your "Hot Fudge" syrup. I requested more syrup because the original associate did not give me enough to last through the entire sundae. Just one small drop on top. The manager said it would cost me an extra 35 cents and then she said 25 cents. The receipt was labeled "1 extra sauce packet" with NO tax. Since when do you charge extra with what should have come with the sundae?? Chocolate syrup is chocolate syrup whether it's hot fudge or your "Drizzle". Please stop hiring these would-be illegal aliens with their smart-sassy attitude. The manager is a Ms "Parada" at the 1071 Elden St. Herndon. Va location. Please get rid of her and all those illegal aliens who barely understand English. I'm sick and tired of their lousy service!

I was a customer at the mcminnville tn mcdonalds and i was very disappointed my the way the managers spoke to there crew like they were dogs and would gloat about the way they were speaking to them using vow language telling them that they will lose their jobs . Thats a same they shouldn't be in that position if thats how they are going to treat their employees Her name was tanya crowe and she was not the only manager that acted like that. I was going to drop it but when i order the managers stopped and looked at me like I was crazy and watched me ,when my order was ready the manager Tanya almost threw my food at me and gave me a half crocked smile and turned around and made a comment about me now that was the last straw that was totaly uncalled for and on top of that she gave me the wrong food with cold over salted fries why would a manager do that she knew good and well that was not fit for a dog to eat and thats pretty d**** bad. I'm going to file a foraml complaint about how the business is being ran and its pretty sad i file a complaint with the franchise owner and nothing is being done about it The mcDonalds corp. should moniter there franchise's very close so that they are going by the mcdonald standard. I hope that you will investgate this matter and i hope its in the best interest that you make sure that they don't hire people like Tanya which i found out by another worker got fired from a corp store and came to tn and got a job with the franchise mcd Please do something about this

McDonald's on Clinton hwy in Powell TN is HORRIBLE! 2 weeks in a row I got sick there Once from a Burger and the other from the chicken nuggets! They are serving old food!

PLEASE!! I'm begging you PLEASE!' put the Red box movie rental back at the Charlestown Indiana McDonald's!! We have no movie rental!! There is another red box but it's always out of movies!!!

I would like to start off by saying that I personally love McDonalds.But i think the corporate office needs to send in an under cover employee to McDonalds store #31686 , 116 Fifth Avenue Huntington,wv 25701. Every time we go there they always have a complaint on them.. Me and my husband went there today Dec.30 2011 at 16:11 pm . There was a gentleman standing in line that said he had been waiting on his food for 10 minutes and no one would talk to him. He asked to speak to the manager no one would pay any attention to him at all , the manager finally came over with his food and he tried to tell her about his service. But as usuall she didn't care , she said you should hav already gotten your food and DID NOT APOLOGIZE AT ALL!!!!!! She turned and walked off , the man said he would never come back again, and I can't blame him... The service Sucks there, U can't believe that the owner/corporate office would allow this .. I thought customer service comes above All !!! I am begging please send someone to investigate..

The location downtown Miami next to the collage. I have been eating breakfast every morning and sometimes lunch. The bathrooms herdly ever hes paper. If I tell them they don't respond. The service is rude and slow. If I need anything like a token, Napkins, Or a refill, The service is long wait times and rudely given. I think you need to send someone to watch them for a few days and you will see for yourself. I am retired and would like to continue eating there if things would get better. I know in your training, The costmer is always right and the service is done with a smile. None of this is being done at your restront in downtown Miami. I was told that this restront is privatly owned and they can run things the way they want... I realy think your people needs to look into this. Thanks. Randy.

I would personally like to say that the Hot & Spicy McChickens are the best. I would go to Lake Village, AR just to get it when I come back for vacation to visit my family. I live in Hot Springs, AR and I think it the Hot & Spicy McChickens would be a big hit if they were at every McDonalds and not just some.

My husband and I visited McDonalds on 12/24/2011. I had recently purchased the living social deal:Living Social: 5 FREE Big Mac Vouchers and 5 FREE Large fries Vouchers valid at McDonalds for $13....May be used over multiple visits • Limit one Big Mac voucher and one Large Fries voucher per store visit per customer• Vouchers valid at any participating US location • Be sure to mention your LivingSocial voucher before placing your order. When I approached the window I mentioned the "living social" deal and my husband and I mentioned 2 seperate orders. I ordered the free big mac and the free large fry for each order (2) and I was immediately told that I could only use one(1) coupon. I responded to the cashier and explained that that the voucher clearly stated that I could use both coupons in a single visit per person. I was quickly cut off by the cashier who said firlmy "I got it". when i pulled to the first window, the cashier told me to pay 2.65 oer order. I explained to her that the coupons were for a free big mac and a free large fry and the cashier shut the window and called 2 other employees. A person came to the window and said that the coupons did not entitle us to free big mac or fies. She stated that If I went to the website I would see that the items were 1.50 each. I attempted to explain the "living social" deal and she insisted that I pay 2.65 for each order. I requested my coupons back, went to another restaurant and had no problem with getting deal. I am extremely disappointed that I was treated rudely and as if I was attempting to take advantage or get something that I was not entitled to. I purchased the vouchers and I should have been able to use them at the Mcdonalds that was most convenient to my home. I had to drive another 10 miles to another McDonalds where the cashier was so nice and was familiar with the living social deal and had no problem.

I agree with one entrant that one (1) star is not low enough. I live in Salt Lake City, UT (actually West Valley). Normally, we go to only one McDonald's Restaurant on 5600 South between Bangerter Hwy and 4000 West. We have yet to go in there, no matter how small or how large the orders are, and have one right yet. We check now before we leave the parking lot. On one occasion we found, and the only reason we go there, is my great grandson who is 9 years old and handicapped. He is hooked on your nuggets (actually the first meat he ever ate and thanks to McDonalds, chicken is the only meat he still eats). But they never, ever get anything right!!! I know we are have an up and growing Hispanic population, but when they do not understand what you are saying, or pretend to I found out, it is extremely difficult to converse on any level. I have had orders up to and including $75 for my family, which can be quite large, so badly screwed up, I gave up and spent more money somewhere else, not McDonald's. Isn't there anything that can be done?

I am very impressed with the mcdonald's at 55 and bayless in saint louis missouri city limits. I have recently visited in store and through the drive thru. I am impressed with how cordial and nice the employees are to the customers. however I was even more impressed with how respectful of the employees were to 1 another. the service is great and the food was high quality. my only complaint is that this is a 24 hour store, and they turned the frappe a ice cream machine on around rush hour 4 cleaning. it seems like an awfully busy time to have a piece of equipment shut down.

I have recently been looking at the job opportunities postings 4 mcdonald's restaurants in my state. 4 most of the postings I was very impressed with the amount of information listed in terms of job titles and benefits. I was extremely shocked when looking at the mcdonald's restaurants in saint joseph missouri that every single location listed $6.65 as the starting wage 4 crew positions. the federal minimum wage has been $7.25 since 2009. how is it legal for any mcdonald's restaurant to list a lower wage as a starting wage for their crew members????? I think corporate need to investigate this matter.

hi im here to complain about the MacDonald's in murphy nc...the service sucks, the managers suck the people suck i call to ask for corporate's number and was told by manager "RICK" that i was not allowed to have your number what a great guy...i mean come on they mess up on my order then tell me they didn't then they say i can not have corporate's number i mean what is the problem here?? i say they need to learn some respect and people skills if they want to work in a public place like that...i think i know what i ordered i cant help it if they hear something wrong maybe he should be listening to his customers more instead of playing with himself maybe you can respond to this an let me know something or how you can fix this problem email is bryant_364@hotmail.com...isnt the customer always right???

If I could I would give a VERY poor rating for a Mc Donald's in Los Banos 93635. Two Lil girls about 7 years old (judging by their appearance it was obvious that they were in need) The girls were at the counter handing the manager Cassie a receipt dated 12/06/11 saying that they didnt get their chicken sandwich in their order, the manager looked at the receipt and told them that the receipt was for something different than they were asking for. The little girls continued to demand their chicken sandwich with somewhat of a look of embarrasement as they glanced to the people around. It was evident that they were hungry and were trying to get a sandwich. Cassie firmly stated back to the young girls that the receipt was dated 12/06/11 and thattot wasnt today's receipt, at that point I intterupted and told Cassie the manager to please give them what they were asking for and please add it to my total she immediately agreed, walked over to my cashier "Andrew" which by the way was in training, she told him to take our order and add the chicken sandwich. We are talking about 99 cents for heavens sake!! FOOD!!!! I guess it's more important to keep your job than to feed a hungry child! McDonalds throws so much food away daily, i dont think that an unaccounted chicken pattie and a pair of buns would break the golden arches!!! Mcdonalds, ur company policy should enforce moral ethics!!! After all, the kids are the ones who keep the golden arches shining. Dear Lord what is this world coming to?

A "poor" rating for 1 star just isn't low enough! I went to the location at 305 New Shackle Island Rd., Hendersonville, TN on my way home this evening (12/21/11). I don't expect 5 star food or service, but I do expect common courtesy and food that doesn't taste like it was made last week (not to mention a watered down drink). I ordered the Mushroom/Swiss burger combo (made it a large). At the first window, I was told my total - she took my cash, closed the window, crumpled my (and several other) receipts, never said please/thank you/would you like a receipt - NOTHING! AND, she proceeded to turn her back to the window. The young lady who gave me my food at the 2nd window was a bit more cordial. I started to say something, but it appeared there was no one of any authority around. Do you even mandate proper customer service/training? I would love to see what your mystery shoppers say. I could have/and certainly will take my business and money elsewhere. WHAT A TOTAL SHAME!