1271 Reviews For Lowes Headquarters & Corporate Office


0420 very nasty attitude the girl manager, where did you get her from. People that deserve her job and you have that kind of attitude on front end this is like my third time coming there and it's always her and another girl at customer service with very nasty attitude, it's something with a S. Very smart mouth.

The worst customer service

I signed up a vinyl siding Job with Loews for 7900, 3 days before the job was suppose to be installed , i was told that the salesman was new and the job will cost 5000 dollars more , then after waiting 2 months with daily excuses they finally showed up with parts of the job and the installers had no idea what goes where , after opening a dispute on a job that was not even started , now it is just sitting with allot of garbage and the old siding off ,and no one to give me an answer Be careful stay away from LOWES

bad service

I tried to get a quote on kitchen counter tops, I had the measurement"s , but know one in the store could give me a price!!! I had the money and time to buy them. I spoke to a Manager and he acted like I was a bother, this was at 4: 00 on a Saturday afternoon!!! Oh well went down the street and spoke to a real nice lady at Home Depot she told be what I needed the price and they will be out Monday to double check the measurements. So nice people at Home Depot will get my 10,000 .


I used to love Lowes but these days I am sad and disappointed with the quality of service AFTER I paid to have wood floors installed in my home. I've made several phone calls and only one person called me back to say "call me tomorrow and remind me"?? This is the worst. Three months after the install my floors shifted and nobody seems to give a hoot. Thumbs down; stick to DIY, or Home Depot.

Iris Security system Sucks

My Iris security system has not worked in 2 weeks and tech support has no clue or idea as to why. they think it is a server problem. you are not allowed to speak to a manager. and all they keep saying is they are working on it. Worst system ever. It was obviously rolled out before it was tested.

Aggressive Behaviour

As an employee I have witnessed aggressive behaviour in an ASM who consumes several Energy Drinks and highly caffeinated cold coffees during their shift. This ASM will have extremely high energy bursts and then will crash and become aggressive with subordinates. This ASM openly boasts about not having time for children because it interferes with climbing the Corporate Ladder. Subordinates cannot ever function to the satisfactory of this ASM and it is made very apparent to all but this ASM's equals and those in authority over them. Lowes Corporate needs to be made aware of the unhealthy habits of all they employee.....especially habits that cause aggressive behaviour and violent actions........so sad.

My check is good!

Today I went to Lowes to get a space heater for my mother. I found one for $200 plus tax. I wanted to write a check for it rather than use a credit card. Their computer would not accept my check! THe sales gal said they had a third party called Certegy Check Services. I ended up driving to my bank, getting cash from the ATM and buying the heater plus $100 worth of paint. When I got home I called the 800 number for Certegy. I got a foreign man that was hard to understand. Long story short he could not tell me why my check was rejected. Very, very disappointed in Lowes. I think I'll head to Home Depot from now on. This is not a rating for the corporate office but for Lowes in general. I used to love Lowes.


There is no way you can give them a bad rap. They are always offering to replace. Never had a problem when warranty was purchased. Will take items back without reciept, Home Depot wont!! Always offered super low prices for overstocked and returned items. Bought a $2700 fridge for $700. Home Depot would never, ever, do THAT!!!!!!!!

I bought a water heater from the Lows in Lawrenceburg, IndianaAnd paided to have it put in it lasted 2 weeks , now they do not want to make it good They will not even answer there phone. When i do get hold of someone they say the will call back. All they do is lie to me . Iam 75 yrs old and just had heart surgery and do not feel like getting treated like that.

The Best

Hi lowes is the best place to shop, If people is helpful will help get what you need. Keep up the good job.


I have been shopping Lowes for several years now and I have spent over $1K or better since shopping. Up until today they have been honoring my ID that I carry. However today I was told Lowes no longer will accept my Veitnam discharge papers as a veteran proof. Aslo because the VA has not been able to develop ID cards for over three months now. I have no other proof. Apparantly your manager would rather I go to Home Depot who will honor it. Very dissapointed in your decision.

Never again!!!!!

I will never buy another appliance from Lowe's I'm having such a hard time getting mine fixed!! I had a hard time getting the parts now I have the parts and can't get it fixed. I had a appointment today to get my washing machine fixed and was called to reschedule after sitting here all day waiting on service tech because they couldn't get 2 people out to my house today! So now after going on over a month with out my washer it's now going to be 2. It's not my fault that 2 people weren't scheduled to come out here today to fix my washing machine.

Horrible attitude

My husband and I were in the Palestine Texas store on 12/6/2013 Buying lumber and sorting through boards. The remaining boards at Ground level were either split or gouged. When we asked an associate in lumber named R.T. , to get some more boards down From up above, he refused and stated we had to buy the bad Boards before he could move the other boards down. There were no other customers in the lumber department. He was just being lazy and didn't want to do it. We have spent over 100,00 in this Liwes building our house and shop and have never had anyone be so rude. We talked to the manager who was pleasant and of course got our boards down. I feel bad for her having people like that dealing with customers in her store. R.T and his buddy Gerald should not be dealing with the public. #LAZY

Customer service

Bloomington Indiana lowes A customer service rep came to help me get top soil and then without getting my top soil proceeded to go and help someone else while I stood there waiting for 11 minutes and then she came back and said ok I will help you now. No she was rude and non customer friendly. I will not shop at lowes lawn and garden ever again. This was just plain mean and rude.

Unfair Treatment

Today I witnessed the unfair treatment of an employee at your Southgate, Michigan store. I was appalled. Not only will I refrain from shopping with Lowes, but I will be sure to inform others of your practices. As a Lawyer, I believe that the employee should bring suit against your corporation and bring to light the management skills and policies at Lowes. I should also like to state, That I am quite confident that the media might be interested as well. Shame on you.

Not only do they fire for apprehensions but they fire for failure to come to work while off on WC.

wrong merchandise

i spent 1700 in your store only to find out when the contractors opened the tub box it was the wrong tub I had to find a way to get the tub back to lowes because I had contractors waiting and a plumber coming the next morning a big inconvenience then they offer me a credit on my debit card when I get home I check my bank account only to find out they reversed it that's the kind of service you get in Brantford Ontario Canada will never shop here again hello all go to home depot

competitor match

Was told that Lowes would match Home Depot financing and discounts. I had 24 month 0 % financing coupon and a 10% discount offer home Depot which Lowes failed to match as they stated they would.


I hope you but that person back to work, that you fired for going after a shoplifter. I'm sure glad I don't work for you. I would have done the same thing. There is such a thing as a great moral person even though some of you company's would rather pamper the crook.


Just read the story of the shoplifter in Kentucky and the subsequent firing of an 18 year loyal employee. I will NEVER shop in Lowe's again. You deserve to be stolen from and don't deserve loyal customers or employees! SHAME ON YOU

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