La Quinta Corporate Office & Headquarters

just wanted to say thanks to la quinta in sheboygan WIS. . we travel alot and this place was clean, well maintained, staff was awesome .keep up the good work

LaQuinta in Meridian, MS does not honor the coupon in the Mississippi/Louisana Travel Coupon Booklet available at state rest areas. Booklet says valid thru May 2011. It gave me great pleasure for the girl at the counter to see me walk out the door, even though it means nothing to her. Quality Inn accross the street does honor the coupons and the complimentary breakfast is much better. They scramble your eggs or will make you an omelet.

Daytona beach La Quinta. Dirty beyond belief. None of the remotes for the TVs had working batteries. My child's feet were filthy after walking around barefoot inside the hotel room. There was blood on the bathroom door. (a few spots) The blinds didn't fit properly and there was no privacy. There were three towels for a four and six person room. Thanks for a great stay.

My wife and I have been attempting to stay at LaQuinta locations for the last 3 years or so. I will admit the pet policy is what first drew our attention to booking with LaQuinta. Since we began using LaQuinta, I have even gone so far as to travel either longer or shorter distances for a day just to have the availability of a LaQuinta Inn to stay in that night. We have stayed with LaQuinta not only because of the Pet Policy, we have (in all but one instance) been very pleased with the overall accomodations. As of late (twice already this year) we have attempted to book a room at a LaQuinta location where there were 4 floors to their Inn. And both times we were told that management would only allow pets on the highest floor of that facility. We find this to be inconvenient (having to walk longer distances wwith our pet within the motel to possibly invite more pet disturbances)and to be honest with you, most likely a bigger disturbance for others that are staying at the motel that do not have pets. On both occasions this year, we have had to stay at competitor motels because of these restrictions. As we said above, we have truly enjoyed the overall LaQuinta accomodations (except one time last year) except for this recent problem and we sure would hate to start looking elsewhere because of a rule that does not even seem to make sense. I am sure there are many others (we know personally of 3 other families who like us prefer to use LaQuinta) who like us have pets that we love and although we travel quite often, we do take our pets with us. I can't speak for the many others of course but we take pride in our 10 lb dauchsie being very well trained. Pottie wise and other wise. We sure would appreciate it if you could discuss this issue with your facilities that cause this problem for pet owners; so that they might give more thought to the extra problems that this management rule causes and reconsider for those of us that do our best to be thankful for the facility being Pet Friendly.

I was very disappointed with La Quinta in San Antonio on the Pan American highway. the building looked decrepit. however the room was fair. fair I say because the bathroom door would not shut easily and when we got it shut, the door looked like it had been forced at some time. there was a homeless group staying there. now I don't want to appear uncaring, but they scared me as they sat outside and smoked for hours on end. the staff was very friendly and helpful. THEY were not the problem. also the price we were quoted was not the price most others were quoted. I will think twice before staying at La Quinta again.

We usually like Laquinta so we got 2 rooms in Marirtta,Ga.on 2/26/2011.The bathroom hadnt been cleaned at all.Hair & ring still arround tub,toilet very dirty,liter all over floor.The other room was a little better but iron mattress rails were sticking out 4-5 inches,but a little bit cleaner.They did refund one room.Thought you should know how your hotels were being runned.We wouldnt try the breakfast after dirty conditions of room.

Trying to get in contact with someone in the Corporate Office is unbelievable. I have tried for hours after hours to be contacted but all I get is a dam recording and crap...Does anyone work

Would not recommend this place to a serial killer! LA Qunita located in Phoenix, Airzonia @Phoenix North 1. The outside environment is full of prostitutes and strange people! 2. The police are always there because of car break -ins & robberies! 3. The rooms are full of dog shit and dog hair because they are pet friendly and the rooms are not being properly cleaned! 4. The staff appears not to be properly trained/groomed and the General Manager looks like he has not had a bath in days!(He looks like he is a serial killer!) 5. Rooms are filthy! 6. Different several kinds of pubic hairs left in bathroom! 7. Found bed begs!!! 8. No mattress pads! 9. Room stinks! 10. Public restrooms filthy! 11. Stains on sheets, carpets and wall! AGAIN I WOULD NOT RECOMMEND THIS PLACE TO TED BUNDY!!!!!!!!!!!!

The worst hotel stay ever: 1. We were told we could check in at 1:00 pm on 1/11/11. When we arrived we were told that check in would not be possible until 3:00 pm. 2. When we booked our reservation we requested a quiet area in the hotel. When we checked into room 210 at 3:00 pm there was vacuuming in the hallway and adjoining rooms, maids laughing and talking loudly until 6:00 pm. This activity ceased at 6:00 pm possibly because we called the front desk to complain. 3. Our room was warm and stuffy when we entered. We went to open the window and found that the screen had been bent and ripped. Fresh air or insects greeting us? 4. The light and power for the desk area was inoperable. We called the front desk and reported the problem. The manager came up an hour after our report with a lightbulb and found that she could not resolve the problem. No power to the area. 5. When we asked about the lack of internet service we were told that it had been inoperative for 3 days and they had no idea when it would be up and running. 6. On 1/12/11 after a busy day and returning to the hotel late afternoon we were once again faced with vacuuming in the hallway and maids laughing and talking loudly in the hallways. When I called the front desk I was told that they were sorry and would send someone up to take care of it. This racket did not cease until 6:30 pm. We were unable to rest and prepare for our evening meeting. 7. On the evening of 1/12/11 we finally had internet service.

I have a billing problem I stayed in La Quinta Inn & Suites Kingwood TX on 11/29/10 and I was very satisfied and my total bill was $89.51. When I had to return to Kingwood area I Booked in the same La Quinta assuming that my bill will be the same. The desk clerk apologised that computer is down so "just sign in and I will fill in the info when computor will be back on line" I agreed. In the morning the bill under the door was for $105.30 for the same type of the room. I objected. Manager was rude and insisted that I must pay the presented bill. Had I known that My Bill would be higher then $89.51 I would have stayed in one of many other hotels in the area. Bevere of BAIT and SWITCH.

we stayed at a La Quinta for the first time in TEXARKANA TX on 12/26/2010 and this will be the last time.the lady who cheked us in was not friendly and further more when we got to the room was even worse. the room did not seem clean,right by the bathroom door looked like someone had chewed the wood. it was a mess. the tub had caulking around the drain and the tub was chipped. not sure who owns these hotels,but they need some friendly folks to work there and the rooms needs to be cleaned and fixed property. the one we stayed at was 5201 state line ave. we paid cash. But the breakfast was not so good either. the fruit seemed old,but the waffles were great. my name is karen mangini and my phone number is 303 506 5738.

I love your delicious crispy waffles - what kind of mix( brand ) do you use so I can recreate this at home?

I had reason to go to Boerne TX on business from Dec 7-11, 2010. My host made reservations for me at the La Quinta in Boerne. After a long day of riding the friendly skies, I was very tired. My reservation was promptly processed and I was in my room (#103) in record time. The night mgr, David Walker, was the friendliest, and most helpful, staff person I've ever encountered...and I told him so. In fact, the entire staff, from the Manager, Vivian Gutierrez to David to the maid, were outstanding. David even offered to prepare a snack for me for my early morning flight back to Massachusetts. Now that's service above and beyond. The room was just perfect...clean, roomy, great bedding, good TV reception. The morning breakfast was well prepared, open on time, nicely presented, and good. I cannot adequately convey how much I enjoyed staying at this La Quinta. After reading some of the prior comments, I suggest you could use THIS staff to train other La Quinta staffs how to earn customer loyalty. It's so nice to catch somebody "doing something right". Thank you.

I called to cancel a reservation @ the Cocoa Beach,FL location a whole day before arrival. I was charged $120.00 for a "no show". They are refusing to compensate because I cannot provide a cancelation confirmation. This confirmation is never e-mailed only given oral over the phone. Will be taking this to corporate as soon as offices open.

Got cut off there........WILL NEVER STAY AT LA QUINTA AGAIN! RECOMMEND YOU FOLLOW SUIT.

I haven't had a chance to rate La Quinta's yet, due to the fact that I've been trying to reach the Stockton CA Hotel for over an hour while watching the Green Bay vs Alanta Falcons football game Sunday 11/28/2010. I try the front desk, reservation and just stay on the line with no answer to any of those lines. Was hope to book a three night stay from Dec. 20-23,2010 for our girls basketball team who are playing in a tournament not to far from the location. The sad part about all this is that I heard of Stockton La Quintas from of friend of mine who had great things to say about this chain prices and location. I would like for our girls to stay here because of the reviews I read and the price is fitting for our program to afford. Thank you AJ Cahee (530)228-8880 Oroville, CA

La Quinta must be affiliated with a used car dealership. We travel frequently. We called La Quints while in Denver. Their evening customer service staff in Canada answered. They insisted we give them personal information about ourselves before they'd tell us the price for a room. Just like a used car dealer. We thought it just might be a poorly-trained employee and asked to speak to the supervisor. Waited a long time and we could tell they kept checking to see if we were still on the line. Finally, the superviso hung up on us. So we want to thank La Quinta: Because of their unprofessionalism, we called a competitor and had a lovely time staying at the other hotel. In fact, we'll always go to the other hotel from now on. La Quinta's customer staff surely must be lazy. Or the uneducated person who came up with this used care tactic doesn't understand: Customers have a right to ask about the price without having to give any information except how many people are staying and what night. La Quinta also doesn't seem to understand that people tell other people about such unprofessional experiences. Instead of gaining some loyal customers that night, La Quinta has added a great story about unprofessionalism that we'll keep telling to other customers. Absolute rudeness for a hotel customer service staff to hang up if a customer just wants to know the price of a room without getting tied into more used car dealer information/tactics. Thank you, La Quinta, for saving us the trouble of handing you any of our money (ever).

This morning I woke up and started packing my bag and found my black shoes had been stolen. The first room I was given the water was not hot and the heater in the other room did not work properly. I have stayed at other hotels and nothing of my belongings was stolen.

After having driven from Washington,DC to Omaha last July I knew that LaQuinta would become my #1 choice.So,on my trip to Alexandria,Louisiana I checked your directory and made my reservations.My expectations were met and exceeded.The sincere initial greeting I received from Ms Gretchen Twickler,the General Manager,made me feel like an old friend was stopping by-Me!If I wanted or needed anything-just ask.Mr Wayne Jordan gave me excellent recommendations for Cajun food at reasonable prices.Breakfast had choices for all sorts.Would I recommend LaQuinta-YES and would I stay at LaQuinta-YES twice!Thank you.....Michael Janay

To Whom It May Concern: What a mess you have going on at breakfast in the La Quinta on Avenida de la Mesilla in Las Cruces, New Mexico! Breakfast was publicized as served from 7 - 10 a.m. on weekends and holidays. Well, today is Sunday, November 14: we arrived at the breakfast area at 7:15 a.m. There was NO MILK FOR CEREAL, NO COFFEE, NO JUICE, NO CREAM CHEESE FOR THE 3 REMAINING BAGELS, NO BATTER FOR THE WAFFLE MAKER!!! What's more, as if more were needed, no one seemed to know how to set up the coffee urn. What gives, La Quinta? How can this be when breakfast was supposed to start at 7 a.m.? The fact is your "staff" (one person) was clearly overworked and in over his head: he was expected to check people out, check people in and also see to breakfast. That's a bit much, especially when one considers that the 12 - 14 in Las Cruces was a big weekend: NASCAR had a race and the annual Mariachi Conference was in town! Your manager should have prepared because he/she had to know the importance of the weekend and should have made arrangements for more morning staff! What a way to run a motel chain. Fortunately, the whole thing wasn't a total flop: we grabbed a couple of hard boiled eggs, one non chocolate muffin (there were only 4 non chocolate ones!), and ran to our room where we comfortably made our own coffee in tasteful surroundings. We surely have to admit that our room was clean, tastefully done, and comfortable. But breakfast was a disaster! Don and Barbara Benjamin 5514 N Moccasin Trl Tucson, AZ 85750 520-615-8755