Forever 21, Inc Corporate Office & Headquarters
2001 S. Alameda St. Los Angeles CA 90058Forever 21, Inc corporate phone number:
(213) 741-5100366 Reviews For Forever 21, Inc Headquarters & Corporate Office
Not sure where they find the rudest people to work for them but the experience I had with a supposed manager was unwarranted and will NEVER tolerate that kind of behavior from anyone much less from a retail store when the competition is wide open. WILL NEVER SHOP AT FOREVER 21! In this day and age with the social networking can really hurt a business because get this PEOPLE LISTEN... So be careful Forever 21...Bigger and better have come and gone... In the end "karma" comes back...
like kerry i went in to forever 21 and was charged 2 times for an item and caught it befor i even got to the car and just like her was told i could not have the money back or have it put back in to my account!!!! Yes they pulled the gift card lie!!!I was shocked the hard earned money i work for that is mine and i cant have it?!! I guess what topped it off is that it was charged 2 times and there mistake and they treated me like crap.....it was the first time i had been in in a long time and now i remember why!!!Felt like i was in a Ross look alike store!!!
I went to Forever 21 and bought a $13.00 shirt, when i got home i did not like it and wanted to return it. Unfortunatley i lost my receipt but the tags were still on it, i took it back where i purchased it from and was told i could nothing without my receipt. Even though it clearly had not been worn nor damaged and still had the tags on it mind you they would do nothing, no store credit or even exchange it. its not like this co. is some high end store and their $13.00 shirt is going to make a difference. They are a very rude company and i will never in my life shop there again and i will tell anyone and everyone i know to beware of this company cause after my experience and reading whats on this site it sounds like forever 21 just likes to RIP PEOPLE OFF.....
Forever 21 charged me twice for a skirt but it wasn't caught until the transaction was complete on my DEBT card. The clerk then called a manager who said she could NOT refund my money in any other way than a gift card. So they double charge me, their mistake (i hadn't even left the counter when it was caught) and refuse to refund my money that they have essentialy stolen. Can you imagine how much money they make by just telling a few of the clerks to overcharge every other customer the issue a "gift card" as refund to those who catch it of course, for the stores own mistake? unbelievable.
i went to shop there on 7-12-2010 my receipt#3510-09-10050513 cashier Taylor#1040814 i believe she is a manager there i had to wait in line for fitting room for about 20 min. because there was only 1 fitting room it was about 8:36pm i finally tried on the clothes came out people were so frustrated for waiting in line what ever they had in their hand they put down n left the store finally i go pay 1 register open about 20 people in line i walk all the way to the other side of the store n find the manager Taylor and i explained what is going on she's like theres nothing i can do were short on people n laughed i told her she can stop reading applications and let people no theres a second register open at least. every one else is putting close away but she's behind register reading something that maybe could of waited i paid for my stuff I WALKED OVER TO THE OTHER REGISTER N. TOLD CUSTOMERS THERE WAS A SECOND REGISTER OPEN THEY THANKED ME FOR LETING THEM NO I DONT NO WHY SHE COULDN'T MAKE An ANNOUNCEMENT ON THE LOWED SPEAKER store#326 lakewood center mall
I recently was hired at forever 21 at a new store opening in Florida and thought it would b a great part time (fun) job! What a mistake! First you feel like your in a prison your watched 24 7 they treat you like your a herd of cattle! I have many years of retail experience and have never been treated or talked to the way they did! For 8.50 an hour what a joke! I will never shop there again! Wake up 21 your not all that!